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What is the Arc Client?
Install Arc

ARC Roumors

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  • johnstewardjohnsteward Member Posts: 1,073 Arc User
    edited February 2014
    I sesm to be the only one but when i had arc running i had loads of problems with steam. Since mostly all my other games are steam games this was a good enough reason to stay with steam for sto.
  • oneandonlyrecceoneandonlyrecce Member Posts: 0 Arc User
    edited February 2014
    I have been running Arc, with the 'don't gather info' (or whatever it's called).
    I haven't noticed that Arc is a resource hog when it comes to CPU or disk I/O.
    But what i have noticed is the extra network bandwidth that it uses, especially at startup and when you switch to the overlay.
    I'm using the built in Resource Monitor and when I switched to the overlay I saw Arc using 200-250% more bandwidth than STO does while running, and it had opened 45+ network connection. These connection were back to PWE/Cryptic and Facebook. The latency on some of these were in the 500+ ms range. For comparison my latency for STO is around the 160-180ms range. Even though I had switch too the overlay and straight back again, Arc kept doing what it wad doing, causing a lot of rubberbanding in the game for the next couple of minutes.

    Some if us don't have Fibre or cable board and and we can't afford the Arc tool too hog the bandwidth like that. The Steam overlay and messaging doesn't behave like this. Do you think Steam contacts Facebook?
  • rhoricrhoric Member Posts: 1 Arc User
    edited February 2014
    I have not been paid by PWE, I am not an employee of PWE. I am just a regular gamer like you are.
  • embrosilembrosil Member Posts: 163 Arc User
    edited February 2014
    rhoric wrote: »
    I have not been paid by PWE, I am not an employee of PWE. I am just a regular gamer like you are.
    Hmm, then tell me regular gamer, why would anyone use Arc, when they can use Steam, which offers thousands of games, takes much less resources (read it does not take any resources at all) and all my friends are already there if I have the urge to talk to them. And now imagine that I can launch STO even without Steam. I can just use the launcher exe instead of the desktop one.
    And now imagine, that there are people who do not use Steam. Either they do not need it, or from a principle. Both is fine, everyone is free to choose. So why are they forced to use a tragical copy of Steam in a near future?
    I really hope I will be able to launch the game via Steam even in the future. I especially like the ability to buy Zen using my Steam wallet. I will never put my CC number to some chinese webpage, sorry. And if even Steam users are forced to arc, well then goodbye. I know Steam is not perfect, but it is the best I have seen so far. I do not have Origin, uPlay and I definitely will not use Arc.
  • jockey1979jockey1979 Member Posts: 1,005 Arc User
    edited February 2014
    rhoric wrote: »
    Been using ARC since day 1 that it was first released on beta. No performance issues. Doesn't use that much of my resources. ARC is not bloat ware as it does not even meet the requirements of what bloat ware is. Never had a single issue using ARC to launch any of my games. You can even add short cuts to other non-pwe/cryptic games so if you play other games like single player games. You can put the short cut on the ARC launcher and remove the short cuts off your desktop screen.

    I use ARC, I like ARC, I play 4 PWE games so ARC comes in quite handy...

    But, darn dude, even I am not THAT big a fan of it !!!! :eek:
  • talonxvtalonxv Member Posts: 4,257 Arc User
    edited February 2014
    Honestly I play this game and Neverwinter. Arc doesn't bother my computer in the least. You know, you can turn off the main Arc Launcher after you launch your game and it basically puts arc to sleep in the backround.

    All this "it eats up my space", to me load of feldercarb. Doesn't do that in the slightest. Though I do have 12 GB of ram, so I do have power to burn.
    afMSv4g.jpg
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  • suzy32suzy32 Member Posts: 383 Arc User
    edited February 2014
    All I have to say two friends downloaded the arc next day computer crashing. Is it coincident maybe but we need more research on this arc.







    http://sto-forum.perfectworld.com/showthread.php?t=590121
  • aelfwin1aelfwin1 Member Posts: 2,896 Arc User
    edited February 2014
    talonxv wrote: »
    Though I do have 12 GB of ram, so I do have power to burn.

    You mean money to burn right ?
    Power = money .

    Just a thought .
  • phyloephyloe Member Posts: 35 Arc User
    edited February 2014
    I can understand people not wanting to deal with a portal to all PWE games because this is the only one that they play. However, it makes sense from a business perspective for PWE to try and advertise their products to their existing customers. While I may not choose to play anything other than STO, someone else may see a game and decide to give it a try. ARC provides that ease of access to the gamer. Plus, as many have mentioned, STEAM and other portals already exist. ARC is just adding to an already familiar method of organizing and accessing games.

    Up until recently, I had actually had no performance issues with ARC and running other things. I don't like that it still runs in the background after exiting and has to manually be shut down. It wasn't much of an issue until I left ARC running and loaded a PowerPoint and was getting some really crazy behavior from PowerPoint with respect to loading and responsiveness. I checked memory usage and CPU usage and everything looked fine. Disk space was not an issue and I could load a browser just fine and do other tasks. But, PowerPoint was not behaving at all until I noticed I had ARC running and shut it down.

    My recent issue with ARC concerns me. I don't think there is a gamer on the planet that has a system that should be burdened by running a gaming portal, with no game running at the time, and running PowerPoint at the same time. So, while this experience may be exclusive to me, it tends to support problems others have been reporting in my view.
  • bejaymacbejaymac Member Posts: 448 Arc User
    edited February 2014
    Got both Arc and Steam running on this old Vista box with 4Gb of RAM, Steam is using 30Mb of my RAM, while Arc is using 75Mb, however the Arc Browser uses an additional 30 -50Mb depending on Arc's status.

    So it's not what I would class as a resource hog, if it had been using 500Mb then yes it would have been classed as one, as for CPU usage, this 2.5GHz Core2 Quad barely registers any of them beyond initial start up, hell my Browser is using far more just typing this.

    <looks left>,<looks right><whispers>
    Start Arc, lauch STO from within Arc, the STO launcher will appear and Arc will minimize to your task bar, click on Arc to bring it back up and then click on the big X top right hand corner to close it to the system tray. Log into the game and once you get to the character select screen hit Alt+TAB to minimize STO, now right click your task bar and select task manager, once it opens find Arc.exe under the processes tab and end the process, close the task manager and go back to playing STO without Arc ;)
  • thundermouththundermouth Member Posts: 18 Arc User
    edited February 2014
    My concern about Arc is bandwidth. How much does it use? I connect to the Internet via cable but only have a 60 GB allowance per month before I have to start paying extra. I play STO via the Launcher that came with the Amazon.com bought version 3 years ago. I use to have Steam (not for STO) but dropped it after downloads and patches chewed up GB's of bandwidth (I use Rogers Cable in Toronto) even though I could (and did) turn it off after launching a game. If Arc is a bandwidth hog with no way to then it off once I launch STO, then my days playing this game are numbered. :(
  • jeffel82jeffel82 Member Posts: 2,075 Arc User
    edited February 2014
    meimeitoo wrote: »
    As for Arc itself, I've always been vehemently opposed to it. Still am...My main gripe with Arc is that I'm not interested in PWE's other games. And, on principle, I don't like the idea of every game maker out there providing their own launcher platform. I'm sure doing so is a marketing's wet dream, where you can spam people with ads, various info, news, and make it a whole portal, as it were; but, as a user, I'm not interested in that. As a gamer I just want 'One Platform to Rule Them All,' as it were; and, for me, that's STEAM.

    See, that's a perfectly legitimate criticism, which doesn't have to devolve into tinfoil hat territory.

    And I agree - I feel that every publisher/platform having their own store/launch software is bad for the industry as a whole. Unfortunately, that's the way the industry has chosen to go for now, especially since Apple has had so much success with the closed-off iOS ecosystem. The immediate benefits to the companies are obvious, but the damage caused by splintering the consumer base should be pretty clear, too.
    You're right. The work here is very important.
    tacofangs wrote: »
    ...talking to players is like being a mall Santa. Everyone immediately wants to tell you all of the things they want, and you are absolutely powerless to deliver 99% of them.
  • jockey1979jockey1979 Member Posts: 1,005 Arc User
    edited February 2014
    My concern about Arc is bandwidth. How much does it use? I connect to the Internet via cable but only have a 60 GB allowance per month before I have to start paying extra. I play STO via the Launcher that came with the Amazon.com bought version 3 years ago. I use to have Steam (not for STO) but dropped it after downloads and patches chewed up GB's of bandwidth (I use Rogers Cable in Toronto) even though I could (and did) turn it off after launching a game. If Arc is a bandwidth hog with no way to then it off once I launch STO, then my days playing this game are numbered. :(

    You can still play the game without ARC, you do not need it installed to play - only to download the game if you do not already have the game installed.
  • decroniadecronia Member Posts: 0 Arc User
    edited February 2014
    phyloe wrote: »
    I can understand people not wanting to deal with a portal to all PWE games because this is the only one that they play. However, it makes sense from a business perspective for PWE to try and advertise their products to their existing customers. While I may not choose to play anything other than STO, someone else may see a game and decide to give it a try. ARC provides that ease of access to the gamer. Plus, as many have mentioned, STEAM and other portals already exist. ARC is just adding to an already familiar method of organizing and accessing games.

    They could advertise them in the current launcher. What I don't want from arc is the gimmicks if I could get a version without them, even keeping the advertising, I would have no problem. Not that I am interested in any of their other games, as I looked at them all when I created my PWE account when the game went free to play.

    On it scanning active processes that someone mentioned earlier, if this is an anti-cheat/hack system, which I am used to from Blizzard with Warden I have no problem with that. As long as it is literally just scanning them and then forgetting them. The same with a hardware scan, as long as no personal info is sent, again something I am used to from Blizzard as they use it to check on the hardware people are using to play the game and so keep it at a point where a lot of people can play it.

    Where bandwidth is concerned I understand where people are coming from. Not everyone has a brilliant connection, even in the same area, and throw in the FUP of some providers and I can see it causing problems.
  • clownshoesjclownshoesj Member Posts: 1 Arc User
    edited February 2014
    bejaymac wrote: »
    <looks left>,<looks right><whispers>
    Start Arc, lauch STO from within Arc, the STO launcher will appear and Arc will minimize to your task bar, click on Arc to bring it back up and then click on the big X top right hand corner to close it to the system tray. Log into the game and once you get to the character select screen hit Alt+TAB to minimize STO, now right click your task bar and select task manager, once it opens find Arc.exe under the processes tab and end the process, close the task manager and go back to playing STO without Arc ;)

    Which is a ridiculous set of steps to force players to take. In the end I bet this will end up costing more customers than it generates. There are plenty of other games without BS hoops like this to jump through. Gaming is an escape, a hobby. It should be accessible and user friendly. If I want to jump through useless hoops to get done what I need to get done, I might as well be at work.
  • talonxvtalonxv Member Posts: 4,257 Arc User
    edited February 2014
    aelfwin1 wrote: »
    You mean money to burn right ?
    Power = money .

    Just a thought .

    So I spent 800 bucks on a Decent PC that I wouldn't have to upgrade for a few years. Rather fork over the money now and be done with it than drag it out over time later.
    afMSv4g.jpg
    Star Trek Battles member. Want to roll with a good group of people regardless of fleets and not have to worry about DPS while doing STFs? Come join the channel and join in the fun!

    http://forum.arcgames.com/startrekonline/discussion/1145998/star-trek-battles-channel-got-canon/p1
  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    edited February 2014
    Which is a ridiculous set of steps to force players to take. In the end I bet this will end up costing more customers than it generates. There are plenty of other games without BS hoops like this to jump through. Gaming is an escape, a hobby. It should be accessible and user friendly. If I want to jump through useless hoops to get done what I need to get done, I might as well be at work.
    Actually, I've never needed to use task manager to kill Arc.... So, he's apparently exaggerating...
    I have played the game running steam but who wants some TRIBBLE running when you are gaming? Thedyson ground zone is so choppy it can get nearly unplayable at times.
    Did you try turning down your graphics settings? If your graphics are set too high you'll have issues like that.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
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  • jonsillsjonsills Member Posts: 10,457 Arc User
    edited February 2014
    You know all those in-game mails you get, offering to sell you Dilithium and Zen and C-Store ships in exchange for your credit card? The stuff they're selling is often (I'm tempted to say almost always) obtained by bots. One of the functions of Arc, and I think the one that eats the most resources, is scanning for mining-bot programs.

    It's the price we pay for not being bombarded even worse by goldselling spam in-game. (If you've played WoW or EvE, you know exactly what I'm talking about...)
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  • cmdrskyfallercmdrskyfaller Member Posts: 0 Arc User
    edited February 2014
    brew8 wrote: »
    I have been watching what people have been saying about the new Arc Launcher full of spywear or watching ecttt. So I decided to do some research on profe of this, there is only if you enable it. I was told profe is read the agreement, well I read it and other stuff posted there is no true profe like actually profe in coding or anything but here is what I have learned.
    According to the Lisense Agreement There is a option that is supose to be off by defualt that well watch your browser only gathering performance, not your personal information, just PC INFO. I have no clue if this is full truth, but I want Profie of this so called spywear recording your personal info like what websites or/and anything you do on your pc, I am asking for sold programing profe, all I read is hear say, it reminds me of when steam was first out how they came up with crazy rummors too.

    Any program that collects information on your system without your authorization OR ability to disable it from the moment of installation (aka its not like you launch it the first time, it collects the data and sends it to its masters and THEN you're allowed to disable the feature from keeping its masters updated...they already got the g-damn info!)... is spyware.

    Steam got a huge lawsuit when it was first launching because of this. It is not a rumor. Anyone who ran steam in its early days and had good anti-spyware got bombed with warnings of steam sending info to various locations which was tracked down to containing info on your cookies, system specs and browser preferences.

    ARC does the same TRIBBLE.

    For me the matter is simple: If ARC becomes mandatory I'm gone. I'm not installing spyware software from a Chinese company that is renowned for its shifty business practices.
  • snoggymack22snoggymack22 Member Posts: 7,084 Arc User
    edited February 2014
    brew8 wrote: »
    I have been watching what people have been saying about the new Arc Launcher full of spywear or watching ecttt. So I decided to do some research on profe of this, there is only if you enable it. I was told profe is read the agreement, well I read it and other stuff posted there is no true profe like actually profe in coding or anything but here is what I have learned.
    According to the Lisense Agreement There is a option that is supose to be off by defualt that well watch your browser only gathering performance, not your personal information, just PC INFO. I have no clue if this is full truth, but I want Profie of this so called spywear recording your personal info like what websites or/and anything you do on your pc, I am asking for sold programing profe, all I read is hear say, it reminds me of when steam was first out how they came up with crazy rummors too.

    This post needs some more proofreading. ;)
    [SIGPIC][/SIGPIC]
  • thumpyechothumpyecho Member Posts: 298 Arc User
    edited February 2014
    D***it this sucks - some people saying it doesn't gobble up resources, other saying it does...

    And PW is going to make this Arc sh** mandatory and I'm going to have to do something I don't really want to do...but geez if I didn't know better it's like they are intentionally doing everything they can to push me away....From monetizing almost every bloody thing they can, to the grind, now this....f***....
  • crypticarmsmancrypticarmsman Member Posts: 4,115 Arc User
    edited February 2014
    jockey1979 wrote: »
    You can still play the game without ARC, you do not need it installed to play - only to download the game if you do not already have the game installed.

    ^^^
    But, this WILL change. PWE didn't dump all the development time and money into ARC to let it remain 'optional'. Like everything else (the latest site and forum changes come to mind); ARC WILL be 100% required in the future if PWE stays on it's current course.

    And again, I'm NOT at all against 'launcher unification' (IE having one forward facing launcher for all games that just patches the ones you play); BUT I'd like to have the option to JUST use that one portion and not have to have the 'extra' ARC features that I DO NOT WANT/NEED when playing the MMO I choose to play.

    If they make the full ARC 100% mandatory, I'm 100% done with any current or future Cryptic/PWE MMOs.
    Formerly known as Armsman from June 2008 to June 20, 2012
    TOS_Connie_Sig_final9550Pop.jpg
    PWE ARC Drone says: "Your STO forum community as you have known it is ended...Display names are irrelevant...Any further sense of community is irrelevant...Resistance is futile...You will be assimilated..."
  • bobbydazlersbobbydazlers Member Posts: 4,534 Arc User
    edited February 2014
    I have been using arc for a couple of weeks now so this is what I have found.
    for reference the old launcher used about 70mb ram until the game was launched but this was freed up as the game started.
    when you are installing arc you must take care to deselect the start on windows boot and the share data options.
    you don't want arc running all the time and you cant tell how much bandwidth and cpu sharing data might use.

    providing you have chosen not to share data arc uses around 150mb ram and this is constant throughout playing sto, you cannot quit arc without first quitting the game but there are certain functions you can call from arc while in the game tough how often you would want to do this I cant say.
    what I can tell you is I saw no extra internet use while in game though this may change if you did call a function as described above, I had no problems with lag or slow loading of in game patches above what I have experienced with the old launcher either at home or even when using my fairly slow by comparison mobile dongle.
    my laptop that I use most of the time for sto is not overly great by todays standards with only 4gb ram and an intel (r) core(tm)2 duo cpu t6600 @2.20 GHz
    I have not installed arc yet on my desktop pc not because its not powerful enough as in fact its far better then my laptop but simply because I don't often play sto on it, when and if the need arrises I will have no quams about installing it at that time.

    as for the arc front end I have seen no adverts or any other stuff regarding any other perfect world games though there is a tab you can select to view the other games they have but if you don't go there the only stuff you will see is sto related news items.

    I guess at the end of the day if they make arc the only way you can access sto people will have to decide for themselves if they want to continue playing or not but for myself I will say I have no problem using it.

    When I think about everything we've been through together,

    maybe it's not the destination that matters, maybe it's the journey,

     and if that journey takes a little longer,

    so we can do something we all believe in,

     I can't think of any place I'd rather be or any people I'd rather be with.

  • oneandonlyrecceoneandonlyrecce Member Posts: 0 Arc User
    edited February 2014
    My concern about Arc is bandwidth. How much does it use? I connect to the Internet via cable but only have a 60 GB allowance per month before I have to start paying extra. I play STO via the Launcher that came with the Amazon.com bought version 3 years ago. I use to have Steam (not for STO) but dropped it after downloads and patches chewed up GB's of bandwidth (I use Rogers Cable in Toronto) even though I could (and did) turn it off after launching a game. If Arc is a bandwidth hog with no way to then it off once I launch STO, then my days playing this game are numbered. :(
    Hi,

    with a 60Gb allowance you are NOT going to have any problems with Arc making any dent into that.
  • luckychu#3534 luckychu Member Posts: 0 Arc User
    edited February 2014
    I think one scenario has been missed. Perfect World is a mainland Chinese company. Arc is a gateway into your computer. Arc does not appear to harmful now but what could it become on the day the WW3 starts...
    I'll let the conspiracy theorist take over now.
  • greyhame3greyhame3 Member Posts: 914 Arc User
    edited February 2014
    desireechu wrote: »
    I think one scenario has been missed. Perfect World is a mainland Chinese company. Arc is a gateway into your computer. Arc does not appear to harmful now but what could it become on the day the WW3 starts...
    I'll let the conspiracy theorist take over now.
    Considering how many things are made in china these days including electronics....
  • jonsillsjonsills Member Posts: 10,457 Arc User
    edited February 2014
    On the day WWIII starts, I think the security of my laptop is going to be the least of my worries...
    Lorna-Wing-sig.png
  • mewmaster101mewmaster101 Member Posts: 1,239 Arc User
    edited February 2014
    Honestly, Arc is slightly annoying, but not worth all of this doom and gloom people are talking about it, as i said in another thread, A LOT of companies are doing things, NCsoft and Battle.net already have their own grouped launcher.
  • luckychu#3534 luckychu Member Posts: 0 Arc User
    edited February 2014
    jonsills wrote: »
    On the day WWIII starts, I think the security of my laptop is going to be the least of my worries...
    That assumes a conventional war. May not even have to fire a bullet to cause havoc. Be nice to know my laptop is not the weapon that makes my life miserable.
  • jockey1979jockey1979 Member Posts: 1,005 Arc User
    edited February 2014
    desireechu wrote: »
    I think one scenario has been missed. Perfect World is a mainland Chinese company. Arc is a gateway into your computer. Arc does not appear to harmful now but what could it become on the day the WW3 starts...
    I'll let the conspiracy theorist take over now.

    And what exactly are you saying about the Chinese eh?
    As far as I can recall from my history lessons, they were not the ones to start 2 previous world wars - so, if we should be worried about anyone........ :rolleyes:

    As for ARC, I've been using for ages and had no problems with it - no slow downs, no bandwidth problems and I find the in game web browser to be faster than Steams version. I've started using it to access YouTube and play music while I'm gaming :D

    Now if you want to talk about spyware and being monitored while online - Google and all it's sub sites, save every keystroke you make... just ask the NSA where they get their information from :P
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