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Support page is broken

Tried to submit a ticket for missing Zen at;

https://support.perfectworld.com/app/ask

But the drop down list for selecting the product, etc wont register the choice you make.
Time is a funny thing; There is always too much of it. Except when you need it the most, then there is never enough.
Post edited by ragestroke008 on

Comments

  • desoixdesoix Member Posts: 0 Arc User
    edited February 2014
    If you manage to make a ticket, cross your fingers and hope they dont leave it open for over a week.. :(
  • edited February 2014
    This content has been removed.
  • spookpwaspookpwa Member Posts: 318 Arc User
    edited February 2014
    Tried to submit a ticket for missing Zen at;

    https://support.perfectworld.com/app/ask

    But the drop down list for selecting the product, etc wont register the choice you make.

    You have to OK the selection for it to register and then close drop window. Choice should then be registered.

    Had trouble with that it was a multiple choice too at first. :P

    Anyway, thats when your real trouble with start.
    Support seams either to be on vacation or just don't like to give any reply.

    On bright side sometimes they actually fix a problem without giving any reply on that they are working on it or have fixed it.:rolleyes:

    Still waiting for a reply to some problems that are a few weeks old, and that I can not activate the legacy bundle I bought a week ago on their web page before they switched the the ARC version. :mad:
    Double_e23652_217093.jpg

    A test server is supposed to be used to properly test patches before patching anything....
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