No, it is not. You're not actually getting a timeout trying to reach the login server, that's just the behavior of the client when it fails to get a connection.
What is ACTUALLY happening is that the client is repeatedly attempting to open a connection to the login server, and getting a Connection Refused TCP-RST, meaning nothing is listening on that port and the server is returning an explicit response to that effect.
The client, not programmed to process this particular response, just treats it the same as any kind of failure and repeatedly tries again until its own internal clock indicates it should give up.
This is readily apparent if you manually attempt to connect to the same IP and Port that the client is attempting to:
All network diagnostics indicate that the network is FINE. If it were truly a network issue, you would get very slow responses or high packetloss on pings/traceroutes. Even if it was an internal network issue, you would still get a connection from the front-end server, followed by a total absence of meaningful response from the backend (this doesn't necessarily indicate that it truly is a network issue, but it makes it POSSIBLE that this is true).
Instead, however, we get immediate flat refusal. The network is fine. The game has crashed. Now, I'm entirely understanding of the fact that they have no QA department and rush these things out on a deadline.
But I don't appreciate being lied to.
I don't want to be a jerk but I agree with you. It's robustly obvious there's nothing wrong with reaching the game. It's also clear as day that it's the platform they moved into place.
I'm also suspecting that their shelving of the loadout platform to tribble instead of live was something they didn't test. They tried to put it in, it failed, they thought to backburner it off to tribble and they broke it even more.
If they had tested this on a cloned live server well in advance, it would have prevented much of this from happened.
So please, if you're listening D'angelo, might want to jot that down in a memo forthright.
No, it is not. You're not actually getting a timeout trying to reach the login server, that's just the behavior of the client when it fails to get a connection.
What is ACTUALLY happening is that the client is repeatedly attempting to open a connection to the login server, and getting a Connection Refused TCP-RST, meaning nothing is listening on that port and the server is returning an explicit response to that effect.
The client, not programmed to process this particular response, just treats it the same as any kind of failure and repeatedly tries again until its own internal clock indicates it should give up.
This is readily apparent if you manually attempt to connect to the same IP and Port that the client is attempting to:
All network diagnostics indicate that the network is FINE. If it were truly a network issue, you would get very slow responses or high packetloss on pings/traceroutes. Even if it was an internal network issue, you would still get a connection from the front-end server, followed by a total absence of meaningful response from the backend (this doesn't necessarily indicate that it truly is a network issue, but it makes it POSSIBLE that this is true).
Instead, however, we get immediate flat refusal. The network is fine. The game has crashed. Now, I'm entirely understanding of the fact that they have no QA department and rush these things out on a deadline.
But I don't appreciate being lied to.
The "network issue" may not be between the client and the login server. I could be between the login server and some other hardware. They probably shut down the login server software (but not the physical box) while they're trying to fix whatever the issue is. I wouldn't jump to conclusions here. They may have oversimplified their explanation for the benefit of the unwashed masses, but I highly doubt they are flat out lying.
Hi Captains. We're still working on bringing STO back up. Once we have an ETA to provide I'll be sure to post it here. Thanks for the continued support!
Cheers,
Brandon =/\=
In other words, this is the issue you currently face?
Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
P.S. I'm not saying it was Iconians. But it was Iconians.
Cheers,
Brandon =/\=
Hey Bran,
I was playing the new mission and didn't get a chance to finish it but it wasn't due to the server just had to leave promptly.
I got to the space walk part and all i could see was black........ only seeing the structures as black outlined by orange. Is this one of the problems that are being experienced?
I tried adjusted my video settings but nothing.
I acutally finished it and as soon as I entered the other side it was normal again...
Hopefully you can answer or help me with what I need to do - thanks.
More bottle-necking huh? You'd think they would have improved their servers now. I dread playing when new content is released, it's a fight against lag and crashes and not a very enjoyable one either.
How about instead of doing another content season you do a bug and server improved season that improves the servers so they have more bandwidth, squash the bugs that are still currently in game and improve the rendering system so players don't have to load as much. Doing all that and you'll no doubt get a huge approval rating from us the players.
Hey here is a solution for Cryptic to avoid making people mad at them for these Server crashes.
After they add new content to the game just keep it down for 24-48 hrs to work out all the bugs. Seeing as how they can never keep the servers up longer then they are down for that period of time anyway.
Oh that is golden.
Support the Game by Supporting the KDF, equality and uniqueness for all factions!
Give it time, the servers will be online shortly. Whining and complaining is going to get us nowhere....
They say time is the fire in which we burn. Right now, Captain, my time is running out. We leave so many things unfinished in our lives... I know you understand.
I had enough with this game today... Server down again, I couldn't grind any of my stuff including Dilithium, fleet marks and do the daily today for the special..
Have you guys thought about extending the Tuvok mission? cause today is a "waste" day that we could not even log on and claim reward (Q-mendations)...
This is how they make sure everybody doesn't get the new ship, later they will put it in the C-store so they can make money off it.
"Nuke the entire site from orbit--it's the only way to be sure"
Let's say it IS a network issue. Can they (CRYPTIC) on their end, prevent anyone from signing on while they try to work out the issue and in doing so, possibly...POSSIBLY give you the result you are getting that indicates all is fine? I mean, if they aren't being flooded with people signing on, wouldn't it appear okay?
That's not their MO. If they intentionally shutter logins, as they have in the past, you'll get an explicitly visible message in the client indicating that they have done this.
The specific mode of failure we're observing is immediately visible at the exact moment of disconnection, before anyone at Cryptic could even be aware of what has happened. It is not a manually undertaken response. It does not match the failure profile for an intentional deactivation, or any claimed "network failure".
When this happens, the game servers (account servers are fine), all immediately cease to accept connection, explicitly refusing them. The physical servers themselves haven't even failed, they're still there. The game simply crashes.
Well... This has really brought my day of STO to a grinding halt (pun intended). All 3 times I have had the opportunity to play the server has been down... Maybe tomorrow, but with another patch coming I am not counting on it.
Hate to **** in your corn flakes dude, but this is like saying you can ping my modem and tell me that my computer is or isn't turned on.
If you're going to talk ****, know what you're talking about.
Actually, he *does* know what he's talling about. You clearly do not.
And yes, your Windoze has many, many open ports per default (for all those nasty RPC's that just keep getting exploited). Unless you specifically firewall your traffic (preferably at router level itself to begin with), checking whether your computer is turned on or off would be a trivial exercise.
No, the best part of any event for me are the server crashes. Nothing is more entertaining for me than watching all the immature children throw hissy-fits while others bait them as they wait for the server to come back up.
You are helping to make this the best STO anniversary to date.
That makes no sense and nobody will take you seriously if this thread ends this way, sorry
Hi Captains. We're still working on bringing STO back up. Once we have an ETA to provide I'll be sure to post it here. Thanks for the continued support!
Cheers,
Brandon =/\=
Nooo! Need to get them back up Bran! Had the day planned for 8.5 and so far today I've been unable to play so I've washed my car, the neighbours car, fixed a broken Wii, tacked up some garden plastic on the fence, watered the gardens, done some shopping and a few other bits and pieces..
You know.. real life stuff *shudders*, as has been said before the graphics are awesome but the gameplay sucks
Btw on a serious note I got to complete the quest, lots of fun and looking forward to getting the new ship
Comments
Still down? Someone forgot to feed the hamster and now they're frantically trying to find a new one.
I love STO, and really want to play the FE, but this is nuts.
I don't want to be a jerk but I agree with you. It's robustly obvious there's nothing wrong with reaching the game. It's also clear as day that it's the platform they moved into place.
I'm also suspecting that their shelving of the loadout platform to tribble instead of live was something they didn't test. They tried to put it in, it failed, they thought to backburner it off to tribble and they broke it even more.
If they had tested this on a cloned live server well in advance, it would have prevented much of this from happened.
So please, if you're listening D'angelo, might want to jot that down in a memo forthright.
The "network issue" may not be between the client and the login server. I could be between the login server and some other hardware. They probably shut down the login server software (but not the physical box) while they're trying to fix whatever the issue is. I wouldn't jump to conclusions here. They may have oversimplified their explanation for the benefit of the unwashed masses, but I highly doubt they are flat out lying.
In other words, this is the issue you currently face?
Praetor of the -RTS- Romulan Tal Shiar fleet!
I love that you all think it is cryptics fault you have bad internet and computers
Joined January 2009
But, it was, wasn't it?
Hey Bran,
I was playing the new mission and didn't get a chance to finish it but it wasn't due to the server just had to leave promptly.
I got to the space walk part and all i could see was black........ only seeing the structures as black outlined by orange. Is this one of the problems that are being experienced?
I tried adjusted my video settings but nothing.
I acutally finished it and as soon as I entered the other side it was normal again...
Hopefully you can answer or help me with what I need to do - thanks.
Tribble is working? Hmm... so maybe its a database error?
How about instead of doing another content season you do a bug and server improved season that improves the servers so they have more bandwidth, squash the bugs that are still currently in game and improve the rendering system so players don't have to load as much. Doing all that and you'll no doubt get a huge approval rating from us the players.
Oh that is golden.
Legendary Final 5 Elite Fleet Leader
http://final-five.guildlaunch.com/
It's always the Iconians...
This is how they make sure everybody doesn't get the new ship, later they will put it in the C-store so they can make money off it.
View The Zypex Revelation Mission Trailer
View The Zypex Intrusion Mission Trailer
View TECHNOBABBLE Mission Trailer
elitest self-entitled RPer
The specific mode of failure we're observing is immediately visible at the exact moment of disconnection, before anyone at Cryptic could even be aware of what has happened. It is not a manually undertaken response. It does not match the failure profile for an intentional deactivation, or any claimed "network failure".
When this happens, the game servers (account servers are fine), all immediately cease to accept connection, explicitly refusing them. The physical servers themselves haven't even failed, they're still there. The game simply crashes.
My PvE/PvP hybrid skill tree
In other news Tinfoil has has gone up in price
Actually, he *does* know what he's talling about. You clearly do not.
And yes, your Windoze has many, many open ports per default (for all those nasty RPC's that just keep getting exploited). Unless you specifically firewall your traffic (preferably at router level itself to begin with), checking whether your computer is turned on or off would be a trivial exercise.
Bye! Don't let the door hit you on the way out.
Because the Holo Dock is the main server the Tribble is a test server that is why the Tribble server is fine
That makes no sense and nobody will take you seriously if this thread ends this way, sorry
because misery loves company and you see how we all share your pain.:(
Nooo! Need to get them back up Bran! Had the day planned for 8.5 and so far today I've been unable to play so I've washed my car, the neighbours car, fixed a broken Wii, tacked up some garden plastic on the fence, watered the gardens, done some shopping and a few other bits and pieces..
You know.. real life stuff *shudders*, as has been said before the graphics are awesome but the gameplay sucks
Btw on a serious note I got to complete the quest, lots of fun and looking forward to getting the new ship