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Which browser to use for support

dirlettiadirlettia Member Posts: 1,632 Arc User
I'm sure people will think this a silly question but which browser does the page https://support.perfectworld.com/app/ask actually function properly on?

My usual browser is a Mozilla variant called Seamonkey - cant select game
Internet Explorer 11 - cant select game
internet explorer 11 in compatibility mode - cant select game
Firefox ver 25.0.1- cant select game

So does anybody have any hints as to how to actually file a support ticket?

Still waiting to be able to use forum titles
Post edited by Unknown User on

Comments

  • matchstick606matchstick606 Member Posts: 233 Arc User
    edited December 2013
    dirlettia wrote: »
    I'm sure people will think this a silly question but which browser does the page https://support.perfectworld.com/app/ask actually function properly on?

    My usual browser is a Mozilla variant called Seamonkey - cant select game
    Internet Explorer 11 - cant select game
    internet explorer 11 in compatibility mode - cant select game
    Firefox ver 25.0.1- cant select game

    So does anybody have any hints as to how to actually file a support ticket?

    try chrome i went to the link and everything worked on it.

    i tryed it on IE and it is odd that some of the drop down tabs are not working.
  • eulifdaviseulifdavis Member Posts: 0 Arc User
    edited December 2013
    Works fine on Opera Developer.
    Works fine on Internet Explorer 11 (default settings).

    It isn't a "standard" drop-down menu - you have to click the game you want, then click the blue "OK" button at the bottom of the drop-down. If you don't see and/or click the "OK" button, then no game will be selected.
    [SIGPIC][/SIGPIC]
  • tenkaritenkari Member Posts: 2,906 Arc User
    edited December 2013
    worked fine for me in firefox....
  • szerontzurszerontzur Member Posts: 2,724 Arc User
    edited December 2013
    If the drop-down boxes aren't working(due to JavaScript:Void), try clicking them and using the arrow and enter keys to make selections.
  • mikeflmikefl Member Posts: 861 Arc User
    edited December 2013
    I use Chrome for everything with IE as backup... things get not so nice on the mobile versions but for desktop Chrome seems to be most reliable for me.
    Gold Sub since March 2010
    Lifetime Sub since June 2010
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