test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Launcher Is Not Getting Past Launcher Auto Update!

bayonettawiccanbayonettawiccan Member Posts: 180 Arc User
edited September 2013 in Windows and General: PC, Network, and Other Technical Issues
After trying to connect 5 times it fails to connect to the server patch!
Post edited by bayonettawiccan on

Comments

  • pwebranflakespwebranflakes Member Posts: 7,741
    edited September 2013
    Please try restarting your machine and/or router. If that doesn't work, try manually downloading the most up-to-date launcher here: http://sto-forum.perfectworld.com/showthread.php?t=505501

    Cheers,

    Brandon =/\=
  • bannon3bannon3 Member Posts: 379 Arc User
    edited September 2013
    Having this issue too, Neverwinter is downloading but very very slow.
    In Space, Cryptic cant hear you scream!!!
  • bannon3bannon3 Member Posts: 379 Arc User
    edited September 2013
    pwebranflakes wrote: »
    Please try restarting your machine and/or router. If that doesn't work, try manually downloading the most up-to-date launcher here: http://sto-forum.perfectworld.com/showthread.php?t=505501

    Cheers,

    Brandon =/\=

    Sorry but this doesnt work either, I downloaded the newest patcher it updated in a little window then when it opened it tries to patch and stalls just like the old one. :(
    In Space, Cryptic cant hear you scream!!!
  • bayonettawiccanbayonettawiccan Member Posts: 180 Arc User
    edited September 2013
    bannon3 wrote: »
    Sorry but this doesnt work either, I downloaded the newest patcher it updated in a little window then when it opened it tries to patch and stalls just like the old one. :(

    What s/he said. :mad:
  • bannon3bannon3 Member Posts: 379 Arc User
    edited September 2013
    I guess out of the millions of players we are the only two affected as I havent seen any other posts about this, which probably means we are SOL :confused:
    In Space, Cryptic cant hear you scream!!!
  • bayonettawiccanbayonettawiccan Member Posts: 180 Arc User
    edited September 2013
    bannon3 wrote: »
    I guess out of the millions of players we are the only two affected as I havent seen any other posts about this, which probably means we are SOL :confused:

    I felt like I flushed $200 on my lifetime sub account.
  • bannon3bannon3 Member Posts: 379 Arc User
    edited September 2013
    Well if Neverwinter finishes in another hour or two at the speed its going, maybe I will just go there because STO is obviously broken.
    In Space, Cryptic cant hear you scream!!!
  • bayonettawiccanbayonettawiccan Member Posts: 180 Arc User
    edited September 2013
    bannon3 wrote: »
    Well if Neverwinter finishes in another hour or two at the speed its going, maybe I will just go there because STO is obviously broken.

    Champions is also having the same issue.
  • sboslayersboslayer Member Posts: 0 Arc User
    edited September 2013
    Every bloody week.
  • bannon3bannon3 Member Posts: 379 Arc User
    edited September 2013
    Heres hoping by now you managed to get in, I just did a reboot of the PC which is the first thing they say to try and STO opened like a charm, we'll see what tomorrow brings but henceforth update days will now fill me with dread.
    In Space, Cryptic cant hear you scream!!!
  • bayonettawiccanbayonettawiccan Member Posts: 180 Arc User
    edited September 2013
    Both Champions and STO are still not working. Cryptic's really dropping the ball....
  • gurugeorgegurugeorge Member Posts: 421 Arc User
    edited September 2013
    bayonettawiccan wrote: »
    Both Champions and STO are still not working. Cryptic's really dropping the ball....

    Yeah still screwed for me atm. A day and a bit now.

    It's ironic, this happened the last time I got back into STO after a break. I get back into the game, start reading up again, re-familiarizing myself with everything, start getting right back into it, get the enthusiasm, then ... poof! It's gone! :mad:
  • bayonettawiccanbayonettawiccan Member Posts: 180 Arc User
    edited September 2013
    gurugeorge wrote: »
    Yeah still screwed for me atm. A day and a bit now.

    It's ironic, this happened the last time I got back into STO after a break. I get back into the game, start reading up again, re-familiarizing myself with everything, start getting right back into it, get the enthusiasm, then ... poof! It's gone! :mad:

    And in addition to that, I get kicked out when I switch maps randomly...
  • gurugeorgegurugeorge Member Posts: 421 Arc User
    edited September 2013
    bayonettawiccan wrote: »
    And in addition to that, I get kicked out when I switch maps randomly...

    LOL, it would make me laugh if it didn't already make me cry.

    I went through the palaver of copying my STO folder to my laptop, going to an internet cafe with a good connection, updating the game, bringing it back home, copying the folder back over.

    The launcher comes up now, but gets stuck on "version xxxx 23 .."

    Yet I can still launch TSW or GW2 just fine on the same connection (in fact, just updated GW2 this morning).

    *bangs head against desk*
  • gurugeorgegurugeorge Member Posts: 421 Arc User
    edited September 2013
    Aaaaaand, as mysteriously as it stopped working, it's now working fine again. I did try Hotspot Shield, which may have done the trick, though I'm not sure (it might be that my mobile broadband provider was blocking some particular route, but with HS the message got through somehow? But I was trying so many things like all the Options things, I was in a kind of a trance, so I'm not really sure what got it working again).

    Anyway, back in the game, and a happy bunny again! :)
  • bannon3bannon3 Member Posts: 379 Arc User
    edited September 2013
    Yes Hotspot Shield probably fixed it, I haven't been able to logon without in over a year now. After an update last may or June I logged in and started having server issues then it got to the point where the launcher didn't even come up. I tried HS and the launcher popped right up and been fine since as long as I use HS. It would be nice to just log in normally again but they fouled something up and I wasn't alone. Guess it wasn't a priority as more and more people came down with it.
    In Space, Cryptic cant hear you scream!!!
Sign In or Register to comment.