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Cryptic greed wins over out over a good game. Again.

iceeaglexiceeaglex Member Posts: 375 Arc User
So the cell ship has a little bug that lets people get more doffs than was originally planned for.
These take 5!! whole days.
Still, the players actually get a little something from this bug.
Not dil, not Zen, MAYBE just some EC IF you are lucky.
So what does Cryptic do? BAMB, straight away they 'fix' this bug.

So we can see they obviously have people that are working on bug fixes.

So how come defera after months? Years? Has not been fixed? How come the MANY MANY bugs here have NEVER been touched? NEVER been looked at?

Is it because the only people affected are the actual gamers? Is it because Cryptic doesn't care one little bit about the actual gamers?
I bet if you gained 1 EC more than you should from the defera bugs it would have been fixed straight away. But since it only hurts us gamers, not their bottom line, they don't give a TRIBBLE.

Good business model.
Post edited by iceeaglex on
«1345

Comments

  • cgta1967cgta1967 Member Posts: 86 Arc User
    edited August 2013
    dude,.....


    ....o.O


    never mind.
    _______________________
    ---- FIRE EVERYTHING ! ----
  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited August 2013
    This is going to end well.

    I did ask the question of defera awile ago in another thread, but why fix something that people have gotten use to.. right?

    I have this weird feeling just by looking at all the jobs they posted on there cryptic site that they have lost a lot of people, even though they boasted awile ago they increased staff. I personally don't or haven't seen an increase in bug fixing or content releases. And I also hate to say this is that I wish at times this wasn't Trek because.. if it was just another none trek mmo game, I would have left ages ago and never looked back.

    I will say though.. one day they will surprise me.
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited August 2013
    A bug is a bug. When something is unintentionally beneficial to a particular group it gets fixed. And there were players spamming out hundreds of those Doffs. We're not talking about a little bug here.

    And if Cryptic didn't care about the gamers they wouldn't even give you little games and events where you can earn EC or Dilithium just for participating. They wouldn't give people the chance to make around 2,000 free Zen a month just by playing. They don't have to give you access to any of that.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • fmgtorres1979fmgtorres1979 Member Posts: 1,327 Arc User
    edited August 2013
    If the "profit" is so trivial, why are you so upset?
  • iceeaglexiceeaglex Member Posts: 375 Arc User
    edited August 2013
    Because i want defera fixed. I want all the bugs that have been in the game for months fixed.
    Shouldn't outstanding bugs be on top of the list?
    Then move down to newer bugs as the older ones get fixed?

    They should, but they don't. Because Cryptic gains NOTHING from fixing bugs. Only 'exploits'.
    There has been NO sign, NO clue that they are working on fixing these bugs.
    Yet they suddenly have time to fix the cell ship.
    Can you tell me what the people that fixed the cell ship have been doing all this time, before the cell ship came out?

    They don't have to give us 'free' dilithium, thats true. But its not for OUR benefit. It is so we slowly gain a small amount. Making the large buys a little less, so we think to ourselves we have saved money only paying $20 instead of $30.
    So in the end, they still win.
    So yes, i will say they don't care about players playing the game, only about players buying things.
  • cgta1967cgta1967 Member Posts: 86 Arc User
    edited August 2013
    so you are mad because you dont think they fix bugs....and then get really mad because they fix bugs but not the bugs you wanted fixed first ??
    _______________________
    ---- FIRE EVERYTHING ! ----
  • tc10btc10b Member Posts: 1,549 Arc User
    edited August 2013
    cgta1967 wrote: »
    so you are mad because you dont think they fix bugs....and then get really mad because they fix bugs but not the bugs you wanted fixed first ??

    They dared to fix his bug, the one that was making him money and benefiting him directly by exploiting it.

    It's funny when people complain about company greed, when it's their own greed they should be concerned about.
  • iceeaglexiceeaglex Member Posts: 375 Arc User
    edited August 2013
    No, I don't even have a cell ship. So it didn't affect me at all.
    But I DO do Defera, so that DOES affect me.

    Its funny how people on the internet think they know everything, isn't it?
  • lucho80lucho80 Member Posts: 6,600 Bug Hunter
    edited August 2013
    Cryptic's bug priority list seems to be:
    1) Currency generating exploits
    2) Annoying bugs from new large updates (after a couple of month they move on to the next thing and bugs just fester)
    3) PvP players annoyances which boil down to game mechanics.

    Any leftover bugs seem to all fall under the "we'll someday get to them". Heck, the Fed tutorial has 3 year old bugs that force you to delete the toon and start over because you're stuck. They knowingly left the doff stacking exploit in the game for more than a year until some guy posted a video of it on Youtube. That finally made them fix it and it took only a week for them to put the fix in. I wish they at least acknowledged known (non exploit obviously) bugs in their weekly patch notes to let us know they are aware of them or had a known bugs list section in the forums.
  • cgta1967cgta1967 Member Posts: 86 Arc User
    edited August 2013
    iceeaglex wrote: »
    ...Its funny how people on the internet think they know everything, isn't it?

    and ironic. :rolleyes:
    _______________________
    ---- FIRE EVERYTHING ! ----
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited August 2013
    The only thing I know about the internet it that it's full of liars, so I don't give much credence to anything a complete stranger tell me they have or don't have. :)
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • fmgtorres1979fmgtorres1979 Member Posts: 1,327 Arc User
    edited August 2013
    iceeaglex wrote: »
    Because i want defera fixed. I want all the bugs that have been in the game for months fixed.
    I think everyone would like bugs fixed.

    Shouldn't outstanding bugs be on top of the list?
    Then move down to newer bugs as the older ones get fixed?
    Yes, and no. Sometimes it can't be done like that. Depends on what the bug is, how it works or doesn't work and the ramifications. Also, finding the cause. The cell ship bug could have been on of those you immediately spot and easily correct.

    They should, but they don't. Because Cryptic gains NOTHING from fixing bugs. Only 'exploits'.
    There has been NO sign, NO clue that they are working on fixing these bugs.
    Yet they suddenly have time to fix the cell ship.
    Can you tell me what the people that fixed the cell ship have been doing all this time, before the cell ship came out?
    I think you are expecting a sort of "they were playng solitaire" kind of answer, but no one here can answer that, nor do I believe the Devs will tell. And actually they shouldn't. That is an internal affair and we don't need a report on their work.

    They don't have to give us 'free' dilithium, thats true. But its not for OUR benefit. It is so we slowly gain a small amount. Making the large buys a little less, so we think to ourselves we have saved money only paying $20 instead of $30.
    So in the end, they still win.
    So yes, i will say they don't care about players playing the game, only about players buying things.
    It's a balance. It is a business!!!
  • lucho80lucho80 Member Posts: 6,600 Bug Hunter
    edited August 2013
    By the way, I think their dev cycle forces them to ignore bugs. They have big updates, and then 3 or 4 smaller ones (holdings, lockboxes, event) in between season that keep them too busy to bother.
  • marshalericdavidmarshalericdavid Member Posts: 0 Arc User
    edited August 2013
    I really do wish that bug fixing would be better. That is 1 thing I think anyone can agree on is that bug fixing can be better.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited August 2013
    iceeaglex wrote: »
    So the cell ship has a little bug that lets people get more doffs than was originally planned for.
    These take 5!! whole days.
    Still, the players actually get a little something from this bug.
    Not dil, not Zen, MAYBE just some EC IF you are lucky.
    So what does Cryptic do? BAMB, straight away they 'fix' this bug.

    So we can see they obviously have people that are working on bug fixes.

    There's a difference between just fixing bugs, and stopping an exploit. The latter, of course, will have a much higher priority -- and rightly so.

    True, I'm still waiting for them to fix the boff seating on my Wells; or, a bit more recent, the missing body parts on my Embassy boffs. But apples and oranges, really.
    3lsZz0w.jpg
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited August 2013
    I really do wish that bug fixing would be better. That is 1 thing I think anyone can agree on is that bug fixing can be better.
    I don't believe anyone doesn't wish they'd do better at fixing bugs. That has nothing to do with correcting a big exploit - no matter how unimportant some benefiters might think the exploit was.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • megasilvermegasilver Member Posts: 61 Arc User
    edited August 2013
    tc10b wrote: »
    They dared to fix his bug, the one that was making him money and benefiting him directly by exploiting it.

    It's funny when people complain about company greed, when it's their own greed they should be concerned about.

    The Tenth Rule of Acquisition states that greed is eternal. LOL
  • marshalericdavidmarshalericdavid Member Posts: 0 Arc User
    edited August 2013
    thecosmic1 wrote: »
    I don't believe anyone doesn't wish they'd do better at fixing bugs. That has nothing to do with correcting a big exploit - no matter how unimportant some benefiters might think the exploit was.

    Yes fixing exploits is good and it shows what they can do when they put their mind to something but why can't they put their mind to doing better with everything else?
  • iceeaglexiceeaglex Member Posts: 375 Arc User
    edited August 2013
    thecosmic1 wrote: »
    The only thing I know about the internet it that it's full of liars, so I don't give much credence to anything a complete stranger tell me they have or don't have. :)

    The cell ship was an example because it came out very fast, and was the most recent.
    You can believe whatever you want to. Doesn't affect me. Or my point.

    So lets just boil it down to its simplest form.

    I want bugs fixed.
    I think outstanding bugs should have people working on them.


    Good point about putting notes into patch updates. It would indeed be very helpful if they at least acknowledged that there are bugs and they are working on a fix. Or might do.
  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited August 2013
    Yes fixing exploits is good and it shows what they can do when they put their mind to something but why can't they put their mind to doing better with everything else?
    The QA team is only so large and it has to work on upcoming content while also slowly plugging away at thousands of bugs - some of which they have no idea where they came from.

    I remember when the Devidian FE was out. Part 1 had a bug that every time you clicked to finish while aboard the True Way ship it would crash some people. It took them weeks to find out what the problem was - and it turned out to be a graphics glitch hidden behind a wall that no one could see.

    A lot of times these bugs just aren't as easy to find as one might believe. :)
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • tc10btc10b Member Posts: 1,549 Arc User
    edited August 2013
    iceeaglex wrote: »
    No, I don't even have a cell ship. So it didn't affect me at all.
    But I DO do Defera, so that DOES affect me.

    Its funny how people on the internet think they know everything, isn't it?

    I've done Defera from back when it launched and it's not that buggy. It's since improved so that you don't have to do it during awkward 2 hour windows on certain days of the week.

    Funny how your entire rant is directed toward Cryptic closing a loophole rather than complaining about an actual bug, yet you allege that it didn't affect you in anyway so you'll forgive me if I think you are being less than honest.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited August 2013
    lucho80 wrote: »
    By the way, I think their dev cycle forces them to ignore bugs. They have big updates, and then 3 or 4 smaller ones (holdings, lockboxes, event) in between season that keep them too busy to bother.

    As Bran once explained to me, in a nutshell, they're more interested in attracting new customers, than in catering to the existing ones -- with the fallacy attached, that focussing on attracting new customers helps raise resources for the current ones. And yes, this is, of course, a fallacy, as once the new customers are in, the circle isn't closed, as it were, but rather a new circle is formed, around the old one, again with new customers in it, leaving the old ones (now including the previously new customers) still unattended.

    And so the cycle continues, with yet a new summer event, or yet another expansion: never properly fixing the previous one. It makes me sad; but there it is.
    3lsZz0w.jpg
  • elessymelessym Member Posts: 0 Arc User
    edited August 2013
    meimeitoo wrote: »
    with the fallacy attached, that focussing on attracting new customers helps raise resources for the current ones.

    But attracting new customers does involve creating things for the current ones. So explain again how this is a fallacy?
    "Participation in PVP-related activities is so low on an hourly, daily, weekly, and monthly basis that we could in fact just completely take it out of STO and it would not impact the overall number of people [who] log in to the game and play in any significant way." -Gozer, Cryptic PvP Dev
  • iceeaglexiceeaglex Member Posts: 375 Arc User
    edited August 2013
    tc10b wrote: »
    I've done Defera from back when it launched and it's not that buggy. It's since improved so that you don't have to do it during awkward 2 hour windows on certain days of the week.

    Funny how your entire rant is directed toward Cryptic closing a loophole rather than complaining about an actual bug, yet you allege that it didn't affect you in anyway so you'll forgive me if I think you are being less than honest.

    Ok then let me explain.
    If you have been around since Defera launched, then you know there have been massive amounts of support tickets filed, threads created, rants ranted, about defera being buggy. (and yes it is buggy, 3 out of 4 of the hard missions have possible bugs).

    So after all these missives to Cryptic, it is still buggy. So they helped not at all.

    So instead of me just writing another "defera bugged' thread, which it seems you are implying i should have done, which will have gotten nowhere, i gave an example of how they actually ARE fixing bugs, and could have, should have?, fixed defera a long time ago.

    Now as others have suggested, it might not be a simple fix like the cell ship, but are you seriously telling me it takes them months to fix it? Or that they couldn't at least put it in the patch notes that they are aware of the situation?
  • marshalericdavidmarshalericdavid Member Posts: 0 Arc User
    edited August 2013
    thecosmic1 wrote: »
    The QA team is only so large and it has to work on upcoming content while also slowly plugging away at thousands of bugs - some of which they have no idea where they came from.

    I remember when the Devidian FE was out. Part 1 had a bug that every time you clicked to finish while aboard the True Way ship it would crash some people. It took them weeks to find out what the problem was - and it turned out to be a graphics glitch hidden behind a wall that no one could see.

    A lot of times these bugs just aren't as easy to find as one might believe. :)

    I understand that bugs are not easy to figure out and fix but years to fix some bugs is not good. To me it shows they are either incompetent or don't care enough and I know I am not the only person who feels that way. They need to do better. Their are still lots of old bugs that I don't think will be fixed anytime soon unless someone discovers a exploit and a lot of people start using it.
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited August 2013
    elessym wrote: »
    But attracting new customers does involve creating things for the current ones. So explain again how this is a fallacy?

    Because the newly created stuff never gets properly finished/fixed, as they're already working on attracting yet another batch of new customers. ;)

    Honestly, I bet if Cryptic would put up a poll, asking peeps what they want most, A) Yet more new stuff, or B) Fix some old sh*t first, an overwhelming majority would choose B).
    3lsZz0w.jpg
  • elessymelessym Member Posts: 0 Arc User
    edited August 2013
    meimeitoo wrote: »
    Because the newly created stuff never gets properly finished/fixed, as they're already working on attracting yet another batch of new customers.

    Nope, not a fallacy then. Unless you're going to assert that all the new stuff is so broken it has no value to existing customers. And if you're going to assert that, I'm just going to start laughing now.
    "Participation in PVP-related activities is so low on an hourly, daily, weekly, and monthly basis that we could in fact just completely take it out of STO and it would not impact the overall number of people [who] log in to the game and play in any significant way." -Gozer, Cryptic PvP Dev
  • cgta1967cgta1967 Member Posts: 86 Arc User
    edited August 2013
    I choose "C"...I play, and the bugs are just minor if I encounter them.

    doesnt hurt my gameplay sessions at all ...ever.

    I have yet to encounter a bug that stopped me dead in my tracks in this game. There is plenty to do, all the time.....sure there's bugs, I'm not saying there isn't, but it doesn't stop me from having fun by doing something else.



    if something does bug out...oh well, sheet happens....my computer does it all the time,


    Netflix bugs out more than STO (darn that plugin-container.exe !) .


    aint ever gonna rage about MMO game bugs to the point I look like a raving lunatic about it...I can do that well enough on my own.
    _______________________
    ---- FIRE EVERYTHING ! ----
  • tc10btc10b Member Posts: 1,549 Arc User
    edited August 2013
    iceeaglex wrote: »
    Ok then let me explain.
    If you have been around since Defera launched, then you know there have been massive amounts of support tickets filed, threads created, rants ranted, about defera being buggy. (and yes it is buggy, 3 out of 4 of the hard missions have possible bugs).

    So after all these missives to Cryptic, it is still buggy. So they helped not at all.

    So instead of me just writing another "defera bugged' thread, which it seems you are implying i should have done, which will have gotten nowhere, i gave an example of how they actually ARE fixing bugs, and could have, should have?, fixed defera a long time ago.

    Now as others have suggested, it might not be a simple fix like the cell ship, but are you seriously telling me it takes them months to fix it? Or that they couldn't at least put it in the patch notes that they are aware of the situation?

    That is precisely what you should have done, writing another thread about it makes sense because if that is truly your problem then that's the best way to address it. Not make a sideways rant about it.

    I am aware that there are bugs with Defera, City Hard being the most obvious one, but the rest are still perfectly playable and it's still enjoyable. Problem is, Defera was one of their big expansion-esque type things, was a work in progress and they didn't finish it for one reason or another.

    I'm not telling you it takes months to finish, but it's not on their list of priorities. Defera isn't as popular as it used to be people don't go there so often anymore so why would they fix that when they can find more pressing bugs to fix like certain missions being deemed completely unplayable?
  • meimeitoomeimeitoo Member Posts: 12,594 Arc User
    edited August 2013
    elessym wrote: »
    Nope, not a fallacy then. Unless you're going to assert that all the new stuff is so broken it has no value to existing customers. And if you're going to assert that, I'm just going to start laughing now.

    It all depends on how you define 'benefits.' Do the existing customers benefit from new content? Yes, partly (subtracting the parts where it's broken). But to that you need to place the opportunity cost of not fixing bugs. In other words, you need to also ask the question: would the existing customers be better off if time spent on new stuff had been diverted to fixing the current bugs? And then the answer, IMHO, is 'yes' to the latter.
    3lsZz0w.jpg
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