Subscribers and LTS's aren't getting value for their money.
Server up-time since the expansion has been horrible. 0 bugfixes is just icing on the cake.
Absolutely no communication what so ever other than "server stability fixes" that do not mean as much as it should.
Accessing STO is not a privilege when you pay for it. It better be quality, which it no longer is.
At this point, a thousand zen compensation wouldn't even be enough.
What I really want: Can we expect a long explanation on what's wrong, on the known bugs, fixes that are coming, an apology for the total lack of communication, an apology for the lack of quality service and an explanation on what you're going to do about it?
Thank you
-A disgruntled customer about to take his money elsewhere.
up to 575 seconds to transfer a map.....i really think the game was running better the day after LoR launched...seems to be just getting worse all week...wth?
"If everyone used Macs, we'd be working on how to get to Alpha Centauri rather than how to get to Mars."
Ever since Neverwinter Open Beta, the server just hasn't seemed to be able to stay up, and this was before the LoR even hit Holodeck.
If that's the case, I would be pretty upset about that, have separate games on separate servers please.
I think they are on separate servers, there's just one door to get onto those servers. Kind of like three really big shops in a mall, but only one door to get in, the traffic and congestion is too much.
Though, while it's nice I can talk to friends in Champions and Neverwinter, it's not that big a deal that I do. When I'm in STO, I'm playing STO. I don't need to be in the middle of an STF and suddenly someone on my friends list hails me for a Nemcon.
Ditto - beamed up from the New Romulus Command Center - got a Server Not Responding for over 300 seconds (I then killed the 'gameclient.exe' process); tried to log back in - got stuck at "Retriving Character List" -- got a Login Server Timed Out -- attempted top Log in again from that screen -- got the infamous (and supposedly fixed...NOT!):
"Login Failed For Unknown Reason"
Now, I get that this is a new update, and issues will persist. But it's interesting how a problem they claimed was fixed keeps returning time and again. Methinks the programmers need better QA testing procedures as, if you claim an issue is fixed, it shouldn't re-appear two days later.
Exact same thing here.
Well, I'm off to play one of my numerous Gundam games, I guess.
STO needs Gundams anyway.
Primary ship: U.S.S. Lacus Clyne, Dyson Science Destroyer/U.S.S. Fausticorn, Multi-Mission Reconnaissance Explorer
Secondary ship: U.S.S. Rainbow Dash, Odyssey Tactical Cruiser/I.S.S. Princess Cadance, Mirror Assault Cruiser
Tertiary ship: I.S.S. Freedom Gundam, Mirror Deep Space Science Vessel My YouTube Channel
Maybe those guys @ MIT are not as smart as we've been led to believe
One thing I will say, Branflakes is good at his job. I can't imagine having to deal with all the TRIBBLE thrown his way, esp when all of this is out of his hands being the PR guy.
yeah again ty for disregarding the f2p players, you know there are a lot of f2p that have putted more money in this game than a subscriver or a lifetimer in the last 3 years... some of them put in one month what youve payed for 3 years... so if there will appear any compensations it has to be to everyone...
[SIGPIC][/SIGPIC] Federation :: Fleetless :: Klingon Jorge Silva - Tac | Nayja - Sci | Jorge E. Silva - Eng Jorge R. Silva - Tac (Romulan Fed) Nayja K Silva - Sci | Vurg'jah - Tac
Why don't we just have a time travel thing go on here... Just revert the servers to back before LoR went online, when there weren't any issues... Then we'll put ourselves in a temporal causality loop and we'll be happy forver!
Subscribers and LTS's aren't getting value for their money.
Server up-time since the expansion has been horrible. 0 bugfixes is just icing on the cake.
Absolutely no communication what so ever other than "server stability fixes" that do not mean as much as it should.
Accessing STO is not a privilege when you pay for it. It better be quality, which it no longer is.
At this point, a thousand zen compensation wouldn't even be enough.
What I really want: Can we expect a long explanation on what's wrong, on the known bugs, fixes that are coming, an apology for the total lack of communication, an apology for the lack of quality service and an explanation on what you're going to do about it?
Thank you
-A disgruntled customer about to take his money elsewhere.
Since the expansion? This TRIBBLE started well before the expansion... Tell the whole story please...
[SIGPIC][/SIGPIC] ***Disenchanted***
Real Join Date: Monday, 17 May 2010
Why don't we just have a time travel thing go on here... Just revert the servers to back before LoR went online, when there weren't any issues... Then we'll put ourselves in a temporal causality loop and we'll be happy forver!
Ok I for once was VERY excited to finally be able to get my romulan faction which i have dreamed of for so long. I thought that with legacy of romulus cryptic was going to do right by its players after so much time had gone by.
Sadly I was gravely mistaken.
This has been by far the worst update I have ever seen. And quite frankly I would have been happier if launch was pushed back a few weeks then have to deal with whats going down now. Not to point fingers but the first sign should have been all the outages that we had around the time that neverwinter got released to open beta.......and it seems as if things have continued to go down the proverbial toilet since then.
Don't get me twisted now I'm very pleased with the content thats gone in as well as the few bugs that have been fixed. But when you have serious issues that have been going on for awhile now i would expect to have seen I don't know maybe someone higher up address the issues and actually step up and take responsibility for at least SOME of the issues. I feel sorry for Branflakes quite honestly. i believe that the game should be taken down for 24 hours....so that way proper time can be given for whatever issues that need to be addressed and if it involves migrating sto over to a new server then do it....but i'm sure you're loosing more money than you're making right now because of all of this mess.
i really wished Cryptic would just have took more time to perfectionize the pretty new update wich outed as so beta.
im not really sure what are the test servers for if they release something with so many bugs wich involve the gameplay itself that much.
i can agree more to cairella
"After a time, you may find that having is not so pleasing a thing, after all, as wanting.
It is not logical, but it is often true."
- Spock -
I can definitely emphasize with this, and I am not beating down the OP there. I am just venting because it's frustrating as hell to keep ending up with downtime out of game lately. Some folks in this forum have seen me defend Cryptic MANY times over against angry players, but it is hard to defend a server that is down a lot as of late. So I apologize if I came off wrong in response to this. I want the email issues fixed, also, and those white Valdore wings . . . . but at the top of MY particular list (aside from server stability) is that bloody POPPING issue! ~cringes~
But above all else . . . I just really want to log in right now and play a bit before hitting the sack before work tomorrow.
Same here. I enjoy ST:O and really feel for the developers, but as it goes on, my patience is reaching critical levels. That and it went down right as I was finally finishing up "Abducted" just rescued the last engineer and it all went down...not liking the idea of doing that annoying mission again.
Yep, server is down. Surprise, surprise! I'll just go give my money to Bioware and SWTOR tonight.
Are you kidding me??? The server is down again!
Ever since the Legacy of Romulus roll out the server has gone down every single day, usually in 3 hour blocks. Every day!
The FAQ section indicated that SOL is maintained once per week. But this isn't even close to true. It's down every day for 3 hours, then there are the 1 and 2 hour "emergency" updates and the server crashes.
Every time I decide things are getting better and I decide to switch to a paid membership, TRIBBLE like this happens and I'm back to "maybe later".
Seriously, fellas at Cryptic, it's not that difficult to keep a friggin server running! Every company on the planet does it every day!
If Second Life or World of ******** were run this way, they wouldn't be making billions and they wouldn't be household names.
dont tell people who have the cajones to speak up over a product they have paid fr to shut up.. Maybe you like to give your pay away to corporations with zero return on investment, but these people ( and I ) dont. its not "just a game", its a paid for bought with hard cash product.
Comments
Server up-time since the expansion has been horrible. 0 bugfixes is just icing on the cake.
Absolutely no communication what so ever other than "server stability fixes" that do not mean as much as it should.
Accessing STO is not a privilege when you pay for it. It better be quality, which it no longer is.
At this point, a thousand zen compensation wouldn't even be enough.
What I really want:
Can we expect a long explanation on what's wrong, on the known bugs, fixes that are coming, an apology for the total lack of communication, an apology for the lack of quality service and an explanation on what you're going to do about it?
Thank you
-A disgruntled customer about to take his money elsewhere.
sig
http://img825.imageshack.us/img825/5451/om71.jpg
It is a peculiar phenomenon that we can imagine events that defy the laws of the universe.
And he said "we're working on fixing the issue as quickly as we can, and hope to have the servers up shortly"
Which is BS. He's been saying that FOR YEARS!!! I'm tired of listening to his lies.
What they are really doing is just resetting it so people can log back on, and it will crash tomorrow.
Eventually, Cryptic is going to get it's wish, and people like me won't get fed up and stop playing for 6 months, we'll stop playing FOR GOOD.
I think they are on separate servers, there's just one door to get onto those servers. Kind of like three really big shops in a mall, but only one door to get in, the traffic and congestion is too much.
Though, while it's nice I can talk to friends in Champions and Neverwinter, it's not that big a deal that I do. When I'm in STO, I'm playing STO. I don't need to be in the middle of an STF and suddenly someone on my friends list hails me for a Nemcon.
Exact same thing here.
Well, I'm off to play one of my numerous Gundam games, I guess.
STO needs Gundams anyway.
Primary ship: U.S.S. Lacus Clyne, Dyson Science Destroyer/U.S.S. Fausticorn, Multi-Mission Reconnaissance Explorer
Secondary ship: U.S.S. Rainbow Dash, Odyssey Tactical Cruiser/I.S.S. Princess Cadance, Mirror Assault Cruiser
Tertiary ship: I.S.S. Freedom Gundam, Mirror Deep Space Science Vessel
My YouTube Channel
as if we would have more than half a clue what they're actually doing to their server even if they told us.....
My character Tsin'xing
I guess the game has been down 24/7 for the past 3 years which would then warrant a post like this and.....oh wait
One thing I will say, Branflakes is good at his job. I can't imagine having to deal with all the TRIBBLE thrown his way, esp when all of this is out of his hands being the PR guy.
Me thinks they are teaching the servers to speak Tamarian!
Shaka when the servers crashed!
Servers as they drown in the ocean!
Beasts at the forums as they post!
The instability may continue until we all speak Tamarian causing a new Tamarian faction!
Federation :: Fleetless :: Klingon
Jorge Silva - Tac | Nayja - Sci | Jorge E. Silva - Eng
Jorge R. Silva - Tac (Romulan Fed)
Nayja K Silva - Sci | Vurg'jah - Tac
Seriously, it's just a game.
Id understand, considering MMO development is my actual IRL job.
Fleet Admiral Rylana - Fed Tac - U.S.S Wild Card - Tactical Miracle Worker Cruiser
Lifetime Subscriber since 2012 == 17,200 Accolades = RIP PvP and Vice Squad
Chief of Starfleet Intelligence Service == Praise Cheesus
Ha !!!
They should rename this thread "Rant Trek Offline"
Since the expansion? This TRIBBLE started well before the expansion... Tell the whole story please...
***Disenchanted***
Real Join Date: Monday, 17 May 2010
until i see fixes i will be putting my money elsewhere.
But... there were issues before LoR went live.
...no.
Things I can do tonight on STO:
- Experience Connection Timeouts
- Disconnect for Unknown Reasons
- Goto 1, Repeat.
:mad:That would be optimal, I just started playing again after a long while, and I'd like to streamline the experience.
Except that none of us play at 9AM PST...
i really wished Cryptic would just have took more time to perfectionize the pretty new update wich outed as so beta.
im not really sure what are the test servers for if they release something with so many bugs wich involve the gameplay itself that much.
i can agree more to cairella
It is not logical, but it is often true."
- Spock -
Same here. I enjoy ST:O and really feel for the developers, but as it goes on, my patience is reaching critical levels. That and it went down right as I was finally finishing up "Abducted" just rescued the last engineer and it all went down...not liking the idea of doing that annoying mission again.
Are you kidding me??? The server is down again!
Ever since the Legacy of Romulus roll out the server has gone down every single day, usually in 3 hour blocks. Every day!
The FAQ section indicated that SOL is maintained once per week. But this isn't even close to true. It's down every day for 3 hours, then there are the 1 and 2 hour "emergency" updates and the server crashes.
Every time I decide things are getting better and I decide to switch to a paid membership, TRIBBLE like this happens and I'm back to "maybe later".
Seriously, fellas at Cryptic, it's not that difficult to keep a friggin server running! Every company on the planet does it every day!
If Second Life or World of ******** were run this way, they wouldn't be making billions and they wouldn't be household names.
Get your TRIBBLE together Cryptic!!!
That's my 2 cents anyway.
99% sure tomorrows maintenance will be called "Emergency maintenance" and will still be there.
sig
http://img825.imageshack.us/img825/5451/om71.jpg
It is a peculiar phenomenon that we can imagine events that defy the laws of the universe.