Note: If you are actually an upstanding member of the forums who does not act like this, the following does not apply to you.
Everyone who does:
As someone pointed out yesterday, and anyone who knows me on the forums knows this, it takes a LOT to get me TRIBBLE off.
All I have to do is look in this subforum and see thread after thread, post after post, of raging and whining. I'll try to sort through each and every one of the different complaints to make sure I cover everything.
"Cryptic, you should have prepared better! You should've gotten more servers!" This one probably ticks me off the most. New code + a mad rush of tens of thousands of players in one day = lag, downtime and queues. What did you expect to happen? The devs can only prepare so much, but there's just a certain point where it' beyond their technical capability to handle the massiveness of it all without instability. Now you say "get more servers". What do you know about this kind of stuff? That they can just slap servers on willy-nilly? There is such a thing as maximum capacity, people. As in, the game CANNOT handle any more players. Also, you think you know where best to use Cryptic's money? And come on people, you want them to go through the trouble and cost and time of all that for a few days out of the year?
"This is stoopid, there's 15000 people in the queue!" Yeah, it's called maximum capacity, as stated above. The biggest expansion just got released, what did you think was going to happen? Are you really that addicted that you can find nothing to do in that wait time but complain about it here (and telling Cryptic to use their finances, which you know nothing about, on servers)? How about reading a good book? Riding a bike maybe? Going to see Into Darkness, perhaps?
"I'm a gold member, and I'm a better person than you because of it and I shouldn't have to wait in line behind stupid silvers players!" This is a whole different animal altogether, see -->this<-- thread. (Just in case you don't read it, I'll tell you right now that you're not waiting behind silver players. The queue you're in is made of other gold members.)
"Boycott Cryptic!" This has to be the most ludicrous of them all. This accomplishes nothing. As stated above, all this was expected to happen. You want to blame them for something that isn't even a crime nor anything within their control? See below.
"I hate you devs! You took down the servers while I was playing/why can't you keep them running?!" Please. Don't blame the ones who develop this in the first place for some nonexistent crime. You shout at them because they have to take down the servers to fix the other stuff you are whining about.
You, the people that are whining and complaining, disappoint me. Severely. The devs give you so much stuff you asked for over and over and over and over and over for, and all you can seem to do is verbally punish them for it. It makes no sense. Guess what: they could have turned off the game entirely, but no, they put in a ton of content. Don't rage that it's down for the first few days. You can wait.
I'm normally much more gentle with posts, but after seeing someone call for a boycott, well, that was the straw that broke the camel's back. The devs don't deserve this kind of TRIBBLE just because you're impatient. I'm not trying to be mean to anyone, but I am telling it how it is. Now I am going to cool off.
Please stop to think about what I've said.
Well said. On the Neverwinter side it's pretty bad because it's mostly freeloaders who think PWE owes them something for taking servers down in open beta then complain when PWE gives them a gift for hanging in there.
Our Fleet was expecting this and even held a contest giving out Jem Hadar ships, Fleet Modules, and keys. The contest was started the evening LoR was released. The contest included guessing such things as,
How long after launch would the server go down
How long would the server stay down
How long would the server stay up after going live again
How many times would the server go down total in a 48 hour period
Also including,
Taking a screen shot of of your position in the queue. Highest number wins.
Screen shots of STO Forum posts of people threatening to quit the game. Most rage wins,
We were able to make the most of a new STO expansion FUBAR and turn it into a fun experience for our community and everyone walked away with some nice prizes.
I want to thank the fleets involved ShutUp Wesley, Starfleet Dental, and Nerds of Prey. We all had alot of fun with this.
To be honest, and I hate to say this, but.. that's Trek fans in general.
Sheesh, I noticed this back when I joined a Trek fanclub back in the 80s. Nothing has changed in 30 years. I bet it"s been true since the first Trek con in the 70s.
login queue is good thing , it stops server crash from to much players who want to enter at same time.... but some people just want it gone so we could have 1-2 hours of play and rest of it for server maintance per day( if we are lucky ).
"Magusofborg" I tottaly agree with you. I was a bit sad when I couldn't start the game - becouse of queue, but what can I do. I logged off and did some other stuff. I love this game and it's the only game that I play since I discovered it.
And guys, The Cryptic is trying to do their best for game and to please their gamers in any way they can. So if they were oposite, they wouldn't get together this patch and they would live the game as it was from the beginning. So don't complain and be happy thet the game id free.
Because when people set themselves up on a pedestal and preach to what they seem to view as the masses down below, they're acting like a jerk. Honestly.
Ya knowww, some of those so called whiners are Combat vets or have other trauma that they're working on healing and this game is helping them to heal.. When you pick up your best friends guts out of the dirt and try to shove them back in a hole that used to be the guys stomach in order to keep him alive for one second longer, only to get shipped home to happy happy joy joy land where everything is all smiles till you turn your back: you just might want to give people a little bit of a break.
I know Cryptic probably cant afford a new server room at this point to make it easy on everyone, and thats a real shame, but it doesnt give anyof us the right to insult anyone by calling them whiners, and acting all high and mighty like little Ahabs, but neither does it mean these folks shouldnt have a right to express their frustration.. Regardless of their life experiences..
Oh yeahh.. i'm F2P by the way..
I'm real sorry for your friend's ordeal. If it's any help, I highly recommend Magicka. It's a wizard spoof with swedes and sausages. Good solo but better to be played with friends, AngryBiscuit (forgot name) does a good and funny review on youtube. Hope that helps some, It's what I've been on since I cant login.
I don't know you, and as you might be a compulsive liar for all I know, any assurances from you that, if only I knew you I'd know that you're not easy to rile up, are about as void as the warranty on the Titanic.
"Cryptic should've prepared better, gotten more servers." while it may light your fuse, is not that unreasonable a position for people to take. They have launched seasons before. We've had troubles similar to some of this release's when a single Feature Episode went live. And Cryptic has wasted no opportunity, at all, to remind all of us that what they would be doing with Legacy of Romulus was much, much more than anything they've ever done before. As you say, "What did you expect to happen?".
Now, sure enough, the idea that Cryptic should invest in a ton of server upgrades for STO, just for the days and weeks following big event launches, can be seen as wasteful and therefor unreasonable. However, Cryptic is running three MMOs now. Champions Online, Star Trek Online, and Neverwinter. Why couldn't they invest in a few overflow servers to plug in whenever they're expecting a spike, and plug them into whichever game is doing it's big update that week or month? Those servers are probably already in the same building. So why not?
After all, whenever they release one of these updates, they send out that mass e-mail. Come back, come see, come now! And people do. And they hit a wall. And they leave again. They're told they'll be swept off their feet, they're willing to expose themselves to the sales pitch, and all they get is a waiting room instead. How is that sensible business?
Can't afford it? Nonsense. Another one of these things you'll not get DStahl to shut up about with each new Ask Cryptic is how the team is so much bigger now and they're doing so much better than before. At least, I'm hoping all these new teammembers aren't interns.
So yeah, that takes us to item #2, "Queues are stoopid." They are. They can't always be avoided, but when they can be anticipated, they should be. Now, I'm a lifer. I haven't been in any queue very long. But some people have posted about having been in it upwards of an hour. In what diseased kind of mind is that acceptable? Ten or fifteen minutes. If it was ten or fifteen minutes I might think some of these people could dial it back a little, but an hour, or hours - and they're allowed to say this - is just not cool.
Nor is, by the way, the loading screen bug to which Support's only suggested solution so far is "Urr... Delete the Character?". Bang-up job, guys.
The rest I for the most part agree with, but the problem with your thread is that you pool people with one issue in with people with another issue, make them equal to the gathering at the base of your soapbox, and allow valid concerns and criticisms to be dismissed along with baseless and uninformed complaints, all for the greatest good of all, which apparently is harvesting Kumbaja reputation marks from +1 replies...
I'm with the OP on this one. Not to say there aren't completely legitimate complaints about this launch, and I'm sure the Devs would agree there are always things that could've been handled better, but then again, nobody's perfect. They are human.
But it's sad that there is so little grace from so many of the players on this. I think Bones would describe a home remedy for this one, a Chill Pill.
All that said, I greatly enjoyed the long complaint threads, in some ways it was very cathartic, but it was mostly just funny. And I certainly hope that once things are back to normal, that the Devs can sit back and laugh about this one, because it was a, what they used to call, a "doozy".
"Rise like Lions after slumber, In unvanquishable number, Shake your chains to earth like dew, Which in sleep had fallen on you-Ye are many they are few"
More servers? How about higher capacity servers. What do I know about it? I've got two degrees: one in programming and one in networking. Don't keep repeating that bs about people not knowing what they're talking about. Do you think cryptic employees are the only ones out there that know about these kinds of things?
Yes there is. and when you hit it you need to get better hardware with a higher maximum capacity. This is a lesson every other mmo in the history of mmo's has learned rather early on.
...
You are right, but do you know what works even better? Thinking and investing in the architecture of a platform like this. Then apply separations which are nowadays very common both functionally and geographically. Or am I the only one who is noticing the forum site and patchings are getting laggy as well when the game servers are under stress.
"Cryptic should've prepared better, gotten more servers." while it may light your fuse, is not that unreasonable a position for people to take. They have launched seasons before. We've had troubles similar to some of this release's when a single Feature Episode went live. And Cryptic has wasted no opportunity, at all, to remind all of us that what they would be doing with Legacy of Romulus was much, much more than anything they've ever done before. As you say, "What did you expect to happen?".
<snip>
I have to agree with you there Hrisvalar. I've been playing MMOs for some time now and I admit one of them is probably got a bigger wallet than PWE/Cryptic. But preparation is key, especially when you have a great deal of experience with issues like we have had over the last few days.
If this was the first or second time of Cryptic dealing with this kind of situation, I could probably understand. However this happens with nearly every season release, some worse than others and it happens too frequently for my liking.
Also it appears that Cryptic like to link all their servers together, so if one is effected, the rest are too. What individual thought that idea up? You don't put all your eggs in one basket, especially for a company this size. Also like you said it would make more sense to have extra servers as backup for these busy periods.
How can a business expect to grow and put their name on the map when every time they promote themselves with a big release, people are hit with walls of queues, login errors and getting kicked off the server all the time. Some of those players who left STO ages ago are not going to come back and stay when they see this sort of thing hasn't changed.
I've never seen any other MMO struggle with large content releases as often STO. My only concern is that some gaming magazines are gonna pick up on everything that has happened with this launch and give it bad rep because of it. I hope I'm wrong, as I want this game to do well.
The only way it's going to do well is address the problems that have been around since it first launched and prepare better for future content.
Let's not forget about those rage quiters. You know the ones who come on the forum just to make a rage post about how they are quitting the game for some inane reason. They are nothing but attention w****s who will most likely not really quit at all but they will keep coming back onto the forums to see what people have posted in their topic.
I saw this a few days ago, some guy rage quit saying he would never post on the forums again and that he would never play STO ever again "no matter what". Well I was on the forums last night and what do I see but this p**** on complaining again.
I've been involved in several big software releases in the past, so none of what has gone on this week has been a surprise to me. There are always issues. You can only test for so much in your pre-production environment. A lot of the problems aren't going to appear until your upgrade goes live and the full force of your user community starts to hammer it.
The people complaining endlessly need to grow up. Oh, your video game is broken for a couple of days and you have nothing better to do with your time so you're going to TRIBBLE and moan about it non-stop on the forum? All you're doing is to show us what an entitled, immature child you are. If the LoR launch problems really bother you this much you'd probably be better off just taking a break from STO for a bit because you're too invested in it.
I saw this a few days ago, some guy rage quit saying he would never post on the forums again and that he would never play STO ever again "no matter what". Well I was on the forums last night and what do I see but this p**** on complaining again.
I have a couple of theories...
First, that the people who say they're leaving forever never do, as you've noticed.
Second, that the majority of the people complaining the loudest are F2Pers who have never given a dime to Cryptic.
This thread would be great, if there weren't thousands of us who couldn't' log in our main characters now for over 48 hours because we un-docked from ESD or some other random place without being stuck in a map transition loop...
EVERY SINGLE ONE OF YOU KNOWS HOW PERFECT WORLD OPERATES THEIR GAMES!!!!
This IS NOT cryptic. This is all Perfect World. They are the ones who are running the servers.
When have you not seen perfect world take something good and totally fack it up?
I told them when they did it to another game that if they ever ruined their game again, I would take my money and my game playing time and go play one of their competitor's games.
I was not joking. I was serious. I still am.
So my account is going to become inactive. All of my characters are going to remain unused. I am taking the money I was going to spend on this game, and I am going to give it to one of your competitors. I am done with it and with you Perfect World. You have facked up yet another game.
You should be proud of yourselves.
You took a great game - added a patch - screwed up the patch - stole money from us players - said you fixed the game - you did not - have no support at all (as usual) - and now the game is laggy as hell even though I am running 2 terrabytes of RAM and 40 Mbps internet. I play games which have a lot more demand on the graphics then yours does and I do not get 1/10 of the lag I get here.
I should mention that you never refunded any of the money for the Zen that I paid for and I consider that theft. I have contacted my legal counsel and we will be taking you to court over that money. You can be assured that I am suing for a lot more then what you stole from me.
So this is goodbye. This is not the first PW game I have left, but it is the last.
There is only 1 other company which sucks as much as yours does in the gaming industry....
That is EA (Electronic Arts)
Goodbye
Maybe they better get you a pacifier too, such a whiner and baby...... Grow the F Up....
Comments
Well said. On the Neverwinter side it's pretty bad because it's mostly freeloaders who think PWE owes them something for taking servers down in open beta then complain when PWE gives them a gift for hanging in there.
a long winded tirade about what sgtrangers doi ?
oh sorry your not lord of the forums and peoples behavior op
lol
this was the only whine thread i saw
Brought a tear to my eye.... :cool:
How long after launch would the server go down
How long would the server stay down
How long would the server stay up after going live again
How many times would the server go down total in a 48 hour period
Also including,
Taking a screen shot of of your position in the queue. Highest number wins.
Screen shots of STO Forum posts of people threatening to quit the game. Most rage wins,
We were able to make the most of a new STO expansion FUBAR and turn it into a fun experience for our community and everyone walked away with some nice prizes.
I want to thank the fleets involved ShutUp Wesley, Starfleet Dental, and Nerds of Prey. We all had alot of fun with this.
Sheesh, I noticed this back when I joined a Trek fanclub back in the 80s. Nothing has changed in 30 years. I bet it"s been true since the first Trek con in the 70s.
Server crash FTW!!!
And guys, The Cryptic is trying to do their best for game and to please their gamers in any way they can. So if they were oposite, they wouldn't get together this patch and they would live the game as it was from the beginning. So don't complain and be happy thet the game id free.
Hey! Cool...
wait.
Who are you again?
Never mind. Doesn't matter.
Because when people set themselves up on a pedestal and preach to what they seem to view as the masses down below, they're acting like a jerk. Honestly.
I'm real sorry for your friend's ordeal. If it's any help, I highly recommend Magicka. It's a wizard spoof with swedes and sausages. Good solo but better to be played with friends, AngryBiscuit (forgot name) does a good and funny review on youtube. Hope that helps some, It's what I've been on since I cant login.
Chillax. No Ego. No Drama.
Like my alien? Watch THE VIDEO
Need custom graphics for you or your fleet? Click HERE
I don't know you, and as you might be a compulsive liar for all I know, any assurances from you that, if only I knew you I'd know that you're not easy to rile up, are about as void as the warranty on the Titanic.
"Cryptic should've prepared better, gotten more servers." while it may light your fuse, is not that unreasonable a position for people to take. They have launched seasons before. We've had troubles similar to some of this release's when a single Feature Episode went live. And Cryptic has wasted no opportunity, at all, to remind all of us that what they would be doing with Legacy of Romulus was much, much more than anything they've ever done before. As you say, "What did you expect to happen?".
Now, sure enough, the idea that Cryptic should invest in a ton of server upgrades for STO, just for the days and weeks following big event launches, can be seen as wasteful and therefor unreasonable. However, Cryptic is running three MMOs now. Champions Online, Star Trek Online, and Neverwinter. Why couldn't they invest in a few overflow servers to plug in whenever they're expecting a spike, and plug them into whichever game is doing it's big update that week or month? Those servers are probably already in the same building. So why not?
After all, whenever they release one of these updates, they send out that mass e-mail. Come back, come see, come now! And people do. And they hit a wall. And they leave again. They're told they'll be swept off their feet, they're willing to expose themselves to the sales pitch, and all they get is a waiting room instead. How is that sensible business?
Can't afford it? Nonsense. Another one of these things you'll not get DStahl to shut up about with each new Ask Cryptic is how the team is so much bigger now and they're doing so much better than before. At least, I'm hoping all these new teammembers aren't interns.
So yeah, that takes us to item #2, "Queues are stoopid." They are. They can't always be avoided, but when they can be anticipated, they should be. Now, I'm a lifer. I haven't been in any queue very long. But some people have posted about having been in it upwards of an hour. In what diseased kind of mind is that acceptable? Ten or fifteen minutes. If it was ten or fifteen minutes I might think some of these people could dial it back a little, but an hour, or hours - and they're allowed to say this - is just not cool.
Nor is, by the way, the loading screen bug to which Support's only suggested solution so far is "Urr... Delete the Character?". Bang-up job, guys.
The rest I for the most part agree with, but the problem with your thread is that you pool people with one issue in with people with another issue, make them equal to the gathering at the base of your soapbox, and allow valid concerns and criticisms to be dismissed along with baseless and uninformed complaints, all for the greatest good of all, which apparently is harvesting Kumbaja reputation marks from +1 replies...
But it's sad that there is so little grace from so many of the players on this. I think Bones would describe a home remedy for this one, a Chill Pill.
All that said, I greatly enjoyed the long complaint threads, in some ways it was very cathartic, but it was mostly just funny. And I certainly hope that once things are back to normal, that the Devs can sit back and laugh about this one, because it was a, what they used to call, a "doozy".
I have to agree with you there Hrisvalar. I've been playing MMOs for some time now and I admit one of them is probably got a bigger wallet than PWE/Cryptic. But preparation is key, especially when you have a great deal of experience with issues like we have had over the last few days.
If this was the first or second time of Cryptic dealing with this kind of situation, I could probably understand. However this happens with nearly every season release, some worse than others and it happens too frequently for my liking.
Also it appears that Cryptic like to link all their servers together, so if one is effected, the rest are too. What individual thought that idea up? You don't put all your eggs in one basket, especially for a company this size. Also like you said it would make more sense to have extra servers as backup for these busy periods.
How can a business expect to grow and put their name on the map when every time they promote themselves with a big release, people are hit with walls of queues, login errors and getting kicked off the server all the time. Some of those players who left STO ages ago are not going to come back and stay when they see this sort of thing hasn't changed.
I've never seen any other MMO struggle with large content releases as often STO. My only concern is that some gaming magazines are gonna pick up on everything that has happened with this launch and give it bad rep because of it. I hope I'm wrong, as I want this game to do well.
The only way it's going to do well is address the problems that have been around since it first launched and prepare better for future content.
I saw this a few days ago, some guy rage quit saying he would never post on the forums again and that he would never play STO ever again "no matter what". Well I was on the forums last night and what do I see but this p**** on complaining again.
The people complaining endlessly need to grow up. Oh, your video game is broken for a couple of days and you have nothing better to do with your time so you're going to TRIBBLE and moan about it non-stop on the forum? All you're doing is to show us what an entitled, immature child you are. If the LoR launch problems really bother you this much you'd probably be better off just taking a break from STO for a bit because you're too invested in it.
I have a couple of theories...
First, that the people who say they're leaving forever never do, as you've noticed.
Second, that the majority of the people complaining the loudest are F2Pers who have never given a dime to Cryptic.
Servers don't run on pixie dust and unicorn farts? Surely you jest!
I don't know, but whatever they run on, Cryptic didn't get enough of it and because of that my LIFE IS RUINED.
Your life is ruined because you can't play a game a few days? Cryptic getting more servers up would be more of a work around than a fix for that.
I Support Disco | Disco is Love | Disco is Life
Any link to the file so I can download it myself and then load it, a "go around" for the auto PATCH?
I have been off for about a week, and all my attempts to get the full patch have failed so far.
Any help would be great.
See no rant.
Mature. Grouping all people under one banner. Not very Federation is it now. Me myself I dont care about Q's :P
You see whut I did there \o/
Nepht and Dr Deflecto on primus
Did even read on to see:
Or that I separated out different complaints into different paragraphs?
A rephrasing of the beginning would stop future conflict.
Nepht and Dr Deflecto on primus
I flipped around the beginning of the post. That should help.
Good thread
Kirk's Protege.
http://sto-forum.perfectworld.com/showthread.php?t=692631
NOW I can say I agree with what you say 100%
Yeah im sort of annoying :<
Nepht and Dr Deflecto on primus
You would fit right in with us at Ten Forward. :rolleyes:
Maybe they better get you a pacifier too, such a whiner and baby...... Grow the F Up....