test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Support Links - Too Many Redirects Error

tinbluetinblue Member Posts: 6 Arc User
edited May 2013 in Windows and General: PC, Network, and Other Technical Issues
What is up with Support? I have tried Chrome and Firefox and I run into constant Too Many Redirect Errors. I cannot access Support nor create new tickets.
Post edited by tinblue on

Comments

  • pwebranflakespwebranflakes Member Posts: 7,741
    edited May 2013
    tinblue wrote: »
    What is up with Support? I have tried Chrome and Firefox and I run into constant Too Many Redirect Errors. I cannot access Support nor create new tickets.

    Unfortunately, for a small percentage of players, there is an error with the support site and they will get a redirect error. As the team continues to investigate this error, please email in directly for support. Info here: http://sto-forum.perfectworld.com/showthread.php?t=267893

    Also, when you email them, let them know you are experiencing the redirect issue and they can resolve it manually for you.

    Cheers,

    Brandon =/\=
  • nevawinnanevawinna Member Posts: 281 Arc User
    edited May 2013
    pwebranflakes wrote: »
    Unfortunately, for a small percentage of players, there is an error with the support site and they will get a redirect error. As the team continues to investigate this error, please email in directly for support. Info here: http://sto-forum.perfectworld.com/showthread.php?t=267893

    Also, when you email them, let them know you are experiencing the redirect issue and they can resolve it manually for you.

    Cheers,

    Brandon =/\=

    Seems like a rather big percentage. Also, your support doesn't answer emails, my guess is that if there is a reply at all it is likely made in that unreachable support site despite stating in my message that I can't access it. And what is the deal with ingame support tickets disappearing on Holodeck and not working at all on Tribble?
Sign In or Register to comment.