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WTF is with the LAG?

Game is unplayable. This always happens. One minute fine then massive POS lag. What the hell are you Cryptic people doing?
Post edited by aldousc on

Comments

  • snipe048snipe048 Member Posts: 168 Arc User
    edited April 2013
    I've been having the same problem for the last few hours too and it now usually ends with a disconnected from server message.


    Founder and Current CO of Gamma Strike Force

    Player since December 2009
  • lexluthorsloanlexluthorsloan Member Posts: 1 Arc User
    edited April 2013
    +1 here, have been trying to log in for the last hour. Barely gets past the launcher screen and, if it does, loading characters is almost impossible.

    Absolutely ridiculous, Cryptic. I expect you'll fix this before the Romulan expansion goes live... unless you want bad reviews?
  • derneaddernead Member Posts: 23 Arc User
    edited April 2013
    I am also having some problems with lag. Following the sticky, here's my info,

    Tracert:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Daniel>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 7 ms 192.168.0.1
    2 49 ms 23 ms 29 ms 69-92-74-1.cpe.cableone.net [69.92.74.1]
    3 10 ms 9 ms 12 ms 192.168.10.69
    4 18 ms 18 ms 14 ms 192.168.101.102
    5 15 ms 14 ms 16 ms xe-10-3-1.edge9.Dallas1.Level3.net [4.28.153.45]

    6 94 ms 217 ms 117 ms ae-13-60.car3.Dallas1.Level3.net [4.69.145.5]
    7 13 ms 15 ms 16 ms COGENT-COMM.car3.Dallas1.Level3.net [4.68.110.11
    0]
    8 17 ms 14 ms 15 ms te0-4-0-4.ccr21.dfw01.atlas.cogentco.com [154.54
    .88.78]
    9 25 ms 25 ms 23 ms te0-3-0-2.ccr21.mci01.atlas.cogentco.com [154.54
    .5.222]
    10 35 ms 36 ms 35 ms te0-1-0-2.ccr21.ord01.atlas.cogentco.com [154.54
    .25.82]
    11 61 ms 56 ms 56 ms te0-7-0-32.ccr21.bos01.atlas.cogentco.com [154.5
    4.45.218]
    12 309 ms 208 ms 209 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    13 59 ms 70 ms 58 ms 38.111.40.114
    14 58 ms 56 ms 56 ms 208.95.185.41

    Trace complete.

    C:\Users\Daniel>

    Nettest:

    contacting nettest server..
    Local IP: 69.92.74.29
    Ping: 57.8 msec
    Port: 80: 594 KB/sec 22 KB/sec 630 KB/sec 500
    Port: 80: 485 KB/sec 15 KB/sec 510 KB/sec 500
    Port: 443: 547 KB/sec 17 KB/sec 577 KB/sec 500
    Port: 443: 484 KB/sec 15 KB/sec 509 KB/sec 500
    Port: 7255: 626 KB/sec 18 KB/sec 659 KB/sec 500
    Port: 7255: 721 KB/sec 23 KB/sec 759 KB/sec 500
    Port: 7003: 546 KB/sec 17 KB/sec 574 KB/sec 500
    Port: 7003: 1148 KB/sec 36 KB/sec 1210 KB/sec 500
    Port: 7202: 619 KB/sec 18 KB/sec 651 KB/sec 500
    Port: 7202: 526 KB/sec 16 KB/sec 554 KB/sec 500
    Port: 7499: 566 KB/sec 17 KB/sec 596 KB/sec 500
    Port: 7499: 625 KB/sec 20 KB/sec 658 KB/sec 500
    Port: 80: 1008 KB/sec 32 KB/sec 1063 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    My ISP is Cable One. I'm located in Oklahoma.

    While I haven't been disconnected yet, the lag is making the game unenjoyable. I can't STF, and even solo missions are virtually impossible, as the lag is getting me killed.

    On the other hand, please calm down a bit, people. Problems happen, and this may not be Cryptic's fault at all. I understand from talking to my fleet that some people are having issues and not others, which seems to me to point to more of an issue between us and the servers.
  • trivan1trivan1 Member Posts: 0 Arc User
    edited April 2013
    Hello all, I'd post a new thread but apparently I'm too new to do so.

    I just started playing STO yesterday, and have been pleasantly surprised by it. Yes, I am currently a F2P'er.

    Tonight when I logged in I came across two problems, one very large one, and another minor one. The large problem is that most everything is unresponsive. I log into the Sirius sector and can't move at all, I can turn, but that's it. I can't pst anyone, say anything in chat, just turn. I tried transwarping but that did nothing but activate the 15m cd.

    So I figured maybe I had somehow made some irrevocable error when I last logged out. I decided to just start a new character. This is the minor problem number two. I was under the impression that a F2P account had two character slots available. I only created one character and tried to create a second character only to be told I had to purchase two additional slots. I thought fine, whatever, and deleted my original character (hadn't spent much time playing it and thought it could "fix" the situation). With the first character gone I could now create a new character. Unfortunately when I get to the traits menu all of the traits have "Null Message" for their text, they are unselectable and as such I am unable to create a character, or play at all for that matter.

    I've tried to search the forums/online for anything going on with the servers and can't find anything, or anyone else having a similar problem around today's date. Any help would be greatly appreciated. For the short amount of time I've played its been fun, and I could see myself spending a bit of money here and there, but really that'll only happen if I can actually play.
  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited April 2013
    dernead wrote: »
    ...
    5 15 ms 14 ms 16 ms xe-10-3-1.edge9.Dallas1.Level3.net [4.28.153.45]

    6 94 ms 217 ms 117 ms ae-13-60.car3.Dallas1.Level3.net [4.69.145.5]
    7 13 ms 15 ms 16 ms COGENT-COMM.car3.Dallas1.Level3.net [4.68.110.11
    0]
    8 17 ms 14 ms 15 ms te0-4-0-4.ccr21.dfw01.atlas.cogentco.com [154.54
    .88.78]
    9 25 ms 25 ms 23 ms te0-3-0-2.ccr21.mci01.atlas.cogentco.com [154.54
    .5.222]
    10 35 ms 36 ms 35 ms te0-1-0-2.ccr21.ord01.atlas.cogentco.com [154.54
    .25.82]
    11 61 ms 56 ms 56 ms te0-7-0-32.ccr21.bos01.atlas.cogentco.com [154.5
    4.45.218]
    12 309 ms 208 ms 209 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]

    13 59 ms 70 ms 58 ms 38.111.40.114
    14 58 ms 56 ms 56 ms 208.95.185.41

    Trace complete.
    There appears to be two issues here in the results...

    The first is the connection just before the Cogent Communication gateway in your local ISP, (and you will have to contact your local ISP to get this addressed...)
    The second is with the Boston Cogent Communication Hub connecting the STO Server Network, a issue that Cryptic/PWE has been dealing with since last December...
  • taya4svktaya4svk Member Posts: 0 Arc User
    edited April 2013
    I cant even log in today. "Unable to establish connection to Patch server"

    Nettest timed out too, tracert on patchserver spits out 1 to 3 rows and thats it.
    [SIGPIC][/SIGPIC]
  • dllmmodllmmo Member Posts: 233 Arc User
    edited April 2013
    trivan1 wrote: »
    Hello all, I'd post a new thread but apparently I'm too new to do so.

    I just started playing STO yesterday, and have been pleasantly surprised by it. Yes, I am currently a F2P'er.

    Tonight when I logged in I came across two problems, one very large one, and another minor one. The large problem is that most everything is unresponsive. I log into the Sirius sector and can't move at all, I can turn, but that's it. I can't pst anyone, say anything in chat, just turn. I tried transwarping but that did nothing but activate the 15m cd.

    So I figured maybe I had somehow made some irrevocable error when I last logged out. I decided to just start a new character. This is the minor problem number two. I was under the impression that a F2P account had two character slots available. I only created one character and tried to create a second character only to be told I had to purchase two additional slots. I thought fine, whatever, and deleted my original character (hadn't spent much time playing it and thought it could "fix" the situation). With the first character gone I could now create a new character. Unfortunately when I get to the traits menu all of the traits have "Null Message" for their text, they are unselectable and as such I am unable to create a character, or play at all for that matter.

    I've tried to search the forums/online for anything going on with the servers and can't find anything, or anyone else having a similar problem around today's date. Any help would be greatly appreciated. For the short amount of time I've played its been fun, and I could see myself spending a bit of money here and there, but really that'll only happen if I can actually play.

    I would suggest you do a ''Force verify'' in your launcher. Seems your game are corrupted as ****.

    1. Open launcher and find ''Options'' in top right corner.
    2. Mark ''Force verify''
    3. Log in
    4. Let it verify your files. (Does take some time)

    If it doesn't come up with any changes, I would suggest a complete reinstall.
  • dllmmodllmmo Member Posts: 233 Arc User
    edited April 2013
    dernead wrote: »
    I am also having some problems with lag. Following the sticky, here's my info,

    Tracert:
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Daniel>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 7 ms 192.168.0.1
    2 49 ms 23 ms 29 ms 69-92-74-1.cpe.cableone.net [69.92.74.1]
    3 10 ms 9 ms 12 ms 192.168.10.69
    4 18 ms 18 ms 14 ms 192.168.101.102
    5 15 ms 14 ms 16 ms xe-10-3-1.edge9.Dallas1.Level3.net [4.28.153.45]

    6 94 ms 217 ms 117 ms ae-13-60.car3.Dallas1.Level3.net [4.69.145.5] 7 13 ms 15 ms 16 ms COGENT-COMM.car3.Dallas1.Level3.net [4.68.110.11
    0]
    8 17 ms 14 ms 15 ms te0-4-0-4.ccr21.dfw01.atlas.cogentco.com [154.54
    .88.78]
    9 25 ms 25 ms 23 ms te0-3-0-2.ccr21.mci01.atlas.cogentco.com [154.54
    .5.222]
    10 35 ms 36 ms 35 ms te0-1-0-2.ccr21.ord01.atlas.cogentco.com [154.54
    .25.82]
    11 61 ms 56 ms 56 ms te0-7-0-32.ccr21.bos01.atlas.cogentco.com [154.5
    4.45.218]
    12 309 ms 208 ms 209 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    13 59 ms 70 ms 58 ms 38.111.40.114
    14 58 ms 56 ms 56 ms 208.95.185.41

    Trace complete.

    C:\Users\Daniel>

    Nettest:

    contacting nettest server..
    Local IP: 69.92.74.29
    Ping: 57.8 msec
    Port: 80: 594 KB/sec 22 KB/sec 630 KB/sec 500
    Port: 80: 485 KB/sec 15 KB/sec 510 KB/sec 500
    Port: 443: 547 KB/sec 17 KB/sec 577 KB/sec 500
    Port: 443: 484 KB/sec 15 KB/sec 509 KB/sec 500
    Port: 7255: 626 KB/sec 18 KB/sec 659 KB/sec 500
    Port: 7255: 721 KB/sec 23 KB/sec 759 KB/sec 500
    Port: 7003: 546 KB/sec 17 KB/sec 574 KB/sec 500
    Port: 7003: 1148 KB/sec 36 KB/sec 1210 KB/sec 500
    Port: 7202: 619 KB/sec 18 KB/sec 651 KB/sec 500
    Port: 7202: 526 KB/sec 16 KB/sec 554 KB/sec 500
    Port: 7499: 566 KB/sec 17 KB/sec 596 KB/sec 500
    Port: 7499: 625 KB/sec 20 KB/sec 658 KB/sec 500
    Port: 80: 1008 KB/sec 32 KB/sec 1063 KB/sec 500
    Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
    hit return to exit

    My ISP is Cable One. I'm located in Oklahoma.

    While I haven't been disconnected yet, the lag is making the game unenjoyable. I can't STF, and even solo missions are virtually impossible, as the lag is getting me killed.

    On the other hand, please calm down a bit, people. Problems happen, and this may not be Cryptic's fault at all. I understand from talking to my fleet that some people are having issues and not others, which seems to me to point to more of an issue between us and the servers.

    Doesn't look like it's the Cryptic servers that are the issue.

    Sorry grouchyotaku, didn't see you already answered that :)
  • dllmmodllmmo Member Posts: 233 Arc User
    edited April 2013
    taya4svk wrote: »
    I cant even log in today. "Unable to establish connection to Patch server"

    Nettest timed out too, tracert on patchserver spits out 1 to 3 rows and thats it.

    Would be good to look at it.
    How ever. You should know that row 1-3 belongs to you and your ISP. So if your connection fails that early, Cryptic can't do anything for you.
    You could try and reboot your modem since 9 out of 10 that would solve it. Otherwise you should call your ISP.
  • taya4svktaya4svk Member Posts: 0 Arc User
    edited April 2013
    dllmmo wrote: »
    Would be good to look at it.
    How ever. You should know that row 1-3 belongs to you and your ISP. So if your connection fails that early, Cryptic can't do anything for you.
    You could try and reboot your modem since 9 out of 10 that would solve it. Otherwise you should call your ISP.

    Well the last time this happened to me, even rebooting modem didnt help and I couldnt log into game for about a day. Then it started to work as before.
    Today it didnt take that long, I think that it wasnt for more than an hour, then it was okay.
    This happening sometimes is still better than the daliy lagging I used to experience about a month ago. :)

    ETA - Thanks on the info about the first rows belonging to ISP, didnt know that.
    [SIGPIC][/SIGPIC]
  • wilbor2wilbor2 Member Posts: 1,684 Arc User
    edited April 2013
    my lad has no problem with any of the online games he plays, no streaming issuse its just this game there servers do need upgrading.
    gs9kwcxytstg.jpg
  • cptcorcorancptcorcoran Member Posts: 5 Arc User
    edited April 2013
    back in the day patching the client used to take i little while, today im patching 1615MB its taking AGES! never used to.
  • tikonovtikonov Member Posts: 0 Arc User
    edited April 2013
    Neverwinter open beta started today :P I swear their using the same bandwith...

    I recall the same being said by CO players back in the day
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