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How do I get anyone from STO to review a bug?

benzzyocbenzzyoc Member Posts: 0 Arc User
edited March 2013 in PC Gameplay Bug Reports
http://sto-forum.perfectworld.com/showthread.php?t=571191

many tickets no response. This is a serious issue. I dont want to wait till nov 2013 for a fix.
Post edited by benzzyoc on

Comments

  • anazondaanazonda Member Posts: 8,399 Arc User
    edited March 2013
    Soon?

    Chances are that only so few complaints have been raised, that the manpower/time/money needed to fix the problem is not worth making you happy by fixing...

    get 10 or 20 more to complain, and theres a chance... untill then, don't count on a fix anytime soon.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • nileight1nileight1 Member Posts: 249 Arc User
    edited March 2013
    Cross posting is a way to get attention.
    But probably not the kind you want.
  • captainbradycaptainbrady Member Posts: 0 Arc User
    edited March 2013
    benzzyoc wrote: »
    http://sto-forum.perfectworld.com/showthread.php?t=571191

    many tickets no response. This is a serious issue. I dont want to wait till nov 2013 for a fix.

    Well to get my bug fixed it required several phone calls to the billing department complaining and finally an official complaint to the better business bureau.
  • romeowhiskey4romeowhiskey4 Member Posts: 266 Arc User
    edited March 2013
    Good luck with that... I made a similar complaint but it didn't get resolved... however, look on the BBB website and see the number of complaints PW has... and PW's response? still waiting...
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