I'm not sure when it started exactly (most likely after the last patch), but player's Avatars no longer show up on the Gateway for me, neither my captains nor anyone else's. Both the headshot and the full body profile are replaced with a generic blank image.
Bridge officers still display normally. Effecting captains only.
"We are smart." - Grebnedlog
Member of Alliance Central Command/boq botlhra'ghom
Hadn't used the gateway in a couple months, went to login yesterday and it took me through account guard and emailed the one time code. I entered the code and accessed the gateway just fine (which worked much better than my last visit).
So today I tried logging in again and it wanted the one time code again. I entered it but I am no longer able to access the gateway. The code was correct, copy/paste directly out of the email. My system did crash thanks to an unrelated graphics driver issue while the page was open, I believe the cookie wasn't saved which is causing the login failure. So now what? There doesn't seem to be a way to correct this.
* error message as follows *
Login failed, probably because the one-time code was incorrect.
I logged in to the gateway a few days ago to take a gander at everything after I got a new ship. It looked like everything was correct, hooray! Then I logged in again today to look through the accolades section, and noticed I was in a ship that I haven't flown in game in a good while - - the one in the gateway today was from 3 ships ago, probably around New Year's. All the stats are outdated, reflecting that time frame with that former ship. I hope it's just a glitch that resolves itself.
Ever since the massive overhaul of the game a couple days ago, both my player (very often) and my ship (less often) have been randomly shoved around when trying to move as though there were something in their way, but every time there is nothing visible to block their movement. It almost always happens when the player has just approached a mission critical location (console to be used, enemy weapon to place charges at, dropped item to be taken, etc.) and is very frustrating. Please tell me this is a known issue and is going to be fixed a.s.a.p. Thanks!
First: When I log into the live or test Gateway I still am not able to see my toon.
Second: My BOffs don't always load completely.
Third: I changed the appearance/class of ship on one of my toons but I am still seeing the one that I purchased instead of the one that I customized it to look like.
Fourth: We have 3 shards but only access to 2 Gateways? Any chance we can get one for RedShirt? Or better yet, get them all combined and be allowed to choose once we are in like the launcher?
Hey ive been having issues with the defiant class as far as the different class mods that can be done. Such as i pick a different type of saucer nacelles etc etc (including my bridge) buy them and then when i beam out to my ship the mods arent even on the ship. Ive also had this problem with the heavy cruiser . any idea whats going on with that?
I try to access the Gateway either on my iMac, or iPad, and it says:
"Disconnected From Gateway
Login Failed, probably because the one-time code was incorrect."
But, I never got a one-time code. I have a Perfect World Account, I have Account Guard enabled and receive that one-time code fine.. Just I can't get in here. Any ideas?
I was just checking a fleet which send me invite and I believe that something is wrong. It's Gateway page says that fleet has 0 members and its roster is empty.
Having fleet invite accepting issues! I get a fleet invite and i accept it and it disappears without joining the fleet (Im not in a fleet presently so it shouldn't be doing that). I have restarted numerous times and re-tried the fleet invites sent to me, but cannot seem to correct the problem.
The problem so far: I am currently stuck in the Sol System and unable to move, warp to sector or dock. I have tried /stuck /killme and requesting a GM. I'm at full impulse, with speed set at max but still looks like I'm at a dead stop. If I quit the game and log back in I can get the auto pop up screen where it says click here to dock, however there is no place to click and hitting F does nothing. I have logged in a bunch of time in hopes that it would fix its self. This game is great and written so well that ill delete my Capt. if I must and try again.
The problem so far: I am currently stuck in the Sol System and unable to move, warp to sector or dock. I have tried /stuck /killme and requesting a GM. I'm at full impulse, with speed set at max but still looks like I'm at a dead stop. If I quit the game and log back in I can get the auto pop up screen where it says click here to dock, however there is no place to click and hitting F does nothing. I have logged in a bunch of time in hopes that it would fix its self. This game is great and written so well that ill delete my Capt. if I must and try again.
You have make post in wrong thread. . . .this thread is for reporting bugs on STO Gateway
I always get this error: "Login failed, probably because the one-time code was incorrect"
It doesn't let me instert any "one-time codes". I have my browsers (tried it with Chrome and IE9) registered in the game guard, login into the site and all its parts works perfectly. I just cannot enter the friggin gateway.
I try to access the Gateway either on my iMac, or iPad, and it says:
"Disconnected From Gateway
Login Failed, probably because the one-time code was incorrect."
But, I never got a one-time code. I have a Perfect World Account, I have Account Guard enabled and receive that one-time code fine.. Just I can't get in here. Any ideas?
Thanks.
It's not only me. And I am having this problem for quite some time now, triying to log in with windows on Chrome and Internet Explorer 9. Is there a solution? And in that case, can can you please point us to that?
I find the gateway is OK for the limited things it does...but it's not really useful as is...we need to be able to doff from it...kinda like we can do Profession in Neverwinter...i hope thats a feature that is near to coming to life for it.
"If everyone used Macs, we'd be working on how to get to Alpha Centauri rather than how to get to Mars."
As we've updated the known issues and some information in the OP, please now use this thread to continue posting about any bugs of technical difficulties with the Gateway. Thanks!
Cheers,
Brandon =/\=
luv da R.L., i dont know but, Ship skill tray- every now and then after setting my ships skills, they get shifted around when i get a new skill. don't if you consider that a bug of not. the other thing i don't know if it is a bug or not- i chose to go FED. i was unable to pick a FED ship. i dodn't care ether way. taking rom ships for my Reman toon. two things i found. if they are bugs, i found some for ya.
This game has been running poorly since the update.
The game always throws me out after taking 20 minutes to load.
I then have to wait in an hour long cue. Why is there a cue? There never was a cue before.
I exited the the game and I am going to go do something else I am so mad.
Anyone else have this problem... Ive been trying to patch the game for the past two days first few times the launcher just self cancelled and turned off. This time the patch got up to near 50% then it suddenly dropped to 24%
This game has been running poorly since the update.
The game always throws me out after taking 20 minutes to load.
I then have to wait in an hour long cue. Why is there a cue? There never was a cue before.
I exited the the game and I am going to go do something else I am so mad.
the reason for a queue is so that servers don't get over loaded and crash and the other reason why you have to wait is that lifers get bumped to the front of the line. i am a pay as you go person. as far as loading the game for me, i hav not had a problem yet. knock on tribble.
Anyone else have this problem... Ive been trying to patch the game for the past two days first few times the launcher just self cancelled and turned off. This time the patch got up to near 50% then it suddenly dropped to 24%
Any help on matter be appreciated thanks
DSL or satilight conections might do that. not sure. it also may be that every one there Wookiee, there Ewok and there Tribble are trying to laod at the same time. if your loading around 3pm your time and about 10pm your time. that would be a buisy time. now put time zones into play- im in NY. my 3pm is 12 west coast. not to buisy. my 6pm.... dam now i have to fight central time and Pacific time. i t took me 4hrs load 6 gig for this game- running 6 core and vid card that has 1 gig on-board mem. i did it in the morn for my time. hope this helps.:cool:
Comments
No image shows for Starbase/Embassy
KDF:
Images for Starbase/Embassy are the Fed images.
Mobile:
On my iPhone Safari browser there is no Fleet Holdings option after I hit the Fleet button (just Roster, Info, etc)
Bridge officers still display normally. Effecting captains only.
"We are smart." - Grebnedlog
Member of Alliance Central Command/boq botlhra'ghom
So today I tried logging in again and it wanted the one time code again. I entered it but I am no longer able to access the gateway. The code was correct, copy/paste directly out of the email. My system did crash thanks to an unrelated graphics driver issue while the page was open, I believe the cookie wasn't saved which is causing the login failure. So now what? There doesn't seem to be a way to correct this.
* error message as follows *
Login failed, probably because the one-time code was incorrect.
First: When I log into the live or test Gateway I still am not able to see my toon.
Second: My BOffs don't always load completely.
Third: I changed the appearance/class of ship on one of my toons but I am still seeing the one that I purchased instead of the one that I customized it to look like.
Fourth: We have 3 shards but only access to 2 Gateways? Any chance we can get one for RedShirt? Or better yet, get them all combined and be allowed to choose once we are in like the launcher?
Unsure if this is deliberate, or a bug.
"Disconnected From Gateway
Login Failed, probably because the one-time code was incorrect."
But, I never got a one-time code. I have a Perfect World Account, I have Account Guard enabled and receive that one-time code fine.. Just I can't get in here. Any ideas?
Thanks.
My STOwiki page | Reachable in-game @PhyrexianHero
Fed Armada: Section 31 (level 730, 2700+ members)
KDF Armada: Klingon Intelligence (level 699, 2100+ members)
IMG; http://i.imgur.com/Nw3HpUR.png
This look good ;D
http://i.imgur.com/GkwaroA.png
You have make post in wrong thread. . . .this thread is for reporting bugs on STO Gateway
I always get this error: "Login failed, probably because the one-time code was incorrect"
It doesn't let me instert any "one-time codes". I have my browsers (tried it with Chrome and IE9) registered in the game guard, login into the site and all its parts works perfectly. I just cannot enter the friggin gateway.
Please, help me!
It's not only me. And I am having this problem for quite some time now, triying to log in with windows on Chrome and Internet Explorer 9. Is there a solution? And in that case, can can you please point us to that?
Thank you very much!
I have set cookies to be always allowed from startrekonline.com.
Every single time I login from a browser the gateway will ask me for a one time code.
However, if I go into maintain my account guard settings, account guard does remember a browser for that...
I have also tried configuring the browser to always prompt me when a cookie is requested ... guess what it never prompts me at the gateway...
Login failed, probably because the one-time code was incorrect."
When logging in for the first time. windows 7, Firefox 20.0.1.
I had just created a Gateway account through Neverwinter, and searched for a similar feature on STO. When i try to login, it gives me the message.
luv da R.L., i dont know but, Ship skill tray- every now and then after setting my ships skills, they get shifted around when i get a new skill. don't if you consider that a bug of not. the other thing i don't know if it is a bug or not- i chose to go FED. i was unable to pick a FED ship. i dodn't care ether way. taking rom ships for my Reman toon. two things i found. if they are bugs, i found some for ya.
The game always throws me out after taking 20 minutes to load.
I then have to wait in an hour long cue. Why is there a cue? There never was a cue before.
I exited the the game and I am going to go do something else I am so mad.
Any help on matter be appreciated thanks
the reason for a queue is so that servers don't get over loaded and crash and the other reason why you have to wait is that lifers get bumped to the front of the line. i am a pay as you go person. as far as loading the game for me, i hav not had a problem yet. knock on tribble.
DSL or satilight conections might do that. not sure. it also may be that every one there Wookiee, there Ewok and there Tribble are trying to laod at the same time. if your loading around 3pm your time and about 10pm your time. that would be a buisy time. now put time zones into play- im in NY. my 3pm is 12 west coast. not to buisy. my 6pm.... dam now i have to fight central time and Pacific time. i t took me 4hrs load 6 gig for this game- running 6 core and vid card that has 1 gig on-board mem. i did it in the morn for my time. hope this helps.:cool: