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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Can't connect? Trying to update laucher....

comashcomash Member Posts: 29 Arc User
edited March 2014 in Windows and General: PC, Network, and Other Technical Issues
I was in the middle of playing the game and got disconnected, it then froze on connecting to account server and now...It can't even connect to patch server. I still have internet and can do everything else online except connect to sto now. Trying to update launcher....is as far as I get.
Post edited by comash on

Comments

  • velquavelqua Member Posts: 1,220 Arc User
    edited October 2012
    I am having the same issue. Are you able to visit https://www.startrekonline.com ? I can't seem to get that page up and running on my browser either.
    18662390068_f716cd60e3.jpg
  • comashcomash Member Posts: 29 Arc User
    edited October 2012
    No I can't, I wonder if it has something to do with the storm on the east coast?
  • zimmerman1979zimmerman1979 Member Posts: 33 Arc User
    edited October 2012
    Been having problems as well connecting... same thing as op stated..
  • nachobizniznachobizniz Member Posts: 22 Arc User
    edited October 2012
    same exact issue.
  • lifecrux177lifecrux177 Member Posts: 10 Arc User
    edited October 2012
    As of yesterday (10/28) when I try to open the game sometimes it opens, other times it doesn't. When it does, I log on hit ENGAGE and nothing happens. Now Cryptic screen or anything. Just black screen.
  • captainmarvelushcaptainmarvelush Member Posts: 146 Arc User
    edited October 2012
    Same thing here. Cannot connect to patch server. Happened about 9:30pm Central time yesterday. Rebooted my computer, reset my internet connection, everything I could think to do, which eventually included submitting a ticket.
    Captain of the Thunder and the Lightning

    46cq7exrnlgb.jpg
  • draconicdragondraconicdragon Member Posts: 5 Arc User
    edited October 2012
    i just downloaded this and i cant log in either. the autopatch launcher wont respond
  • eviaxeviax Member Posts: 174 Arc User
    edited October 2012
    I just downloaded latest version from site and still gets same error!!!

    Damnit patch not responce to start game cilent to log in.

    PLEASE ANY RESPONSE WHATS GOIN ON HERE!

    This is just ridiculous! Worst cilent problems I ever seen before to this time...


    (Dont try reinstall game.It will be bad then before u cant login anyway)
  • renodil1renodil1 Member Posts: 7 Arc User
    edited November 2012
    It just started happening to me tonight. First time I tried logging on considering I just woek up a couple hours ago. Can't get passed the "Cryptic Launcher Autoupdate" window. Also can't load startrekonline.com
  • phyrexianherophyrexianhero Member Posts: 768 Arc User
    edited November 2012
    Hit Ctrl+Alt+Del, open the Task Manager, and find the game client (something like gameclient.exe) and click End Process. Re-launch STO and it won't hang on the patching status.
    Playing since January 2010. STOwiki administrator. Accolade hunter.
    My STOwiki page | Reachable in-game @PhyrexianHero
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  • trindalastrindalas Member Posts: 1 Arc User
    edited March 2014
    I have this problem too. I realize this is an old thread, but I cannot start one yet (this is actually the first time I have logged into the forums, lol)
    Game was working fine yesterday, and I checked and apparently the servers are up and running, but the cryptic launcher autoupdate window won't connect to the patch server according to the error message, and I also cannot connect to the arc client either. It definitely isnt my internet connection or being blocked by anything, as i am posting this from the same computer i am trying to play on. Is there any fix for this yet?
  • phadrenphadren Member Posts: 159 Arc User
    edited March 2014
    Same here launcher just sits there and I have rebooted my comp and same thing, and checked manager as another suggested but nothing.
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