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Forums > Home› Galactic News Network [PC]

Unscheduled Account Sever Maintenance (October 18, 2012)

pwebranflakespwebranflakes Member Posts: 7,741
edited October 2012 in Galactic News Network [PC]
Hi Captains,

We're performing unscheduled account server maintenance. Players who are in the game currently should be unaffected. Players who log out, switch characters, or are logged out currently will not be able to get back into STO until maintenance is complete. Please watch this thread for updates.

Cheers,

Brandon =/\=
Post edited by pwebranflakes on
«13456

Comments

  • jonathanlonehawkjonathanlonehawk Member Posts: 674 Arc User
    edited October 2012
    pwebranflakes wrote: »
    Hi Captains,

    We're performing unscheduled account server maintenance. Players who are in the game currently should be unaffected. Players who log out, switch characters, or are logged out currently will not be able to get back into STO until maintenance is complete. Please watch this thread for updates.

    Cheers,

    Brandon =/\=

    Would been nice to have an in game announcement so I wouldn't have logged out. :rolleyes:
    Formerly Known as Protector from June 2008 to June 20, 2012
    STOSIG.png
    Please enable us to buy a token with Zen to faction change a 25th Century FED to a TOS FED.
  • pointedearspointedears Member Posts: 0 Arc User
    edited October 2012
    cryptic sort your **** out this is becoming annoying now !!!!
    [SIGPIC][/SIGPIC]
  • boglejam73boglejam73 Member Posts: 890 Arc User
    edited October 2012
    Wouldnt have mattered....I was in game, got kicked out, and couldn't get back in.
    [SIGPIC][/SIGPIC]
  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited October 2012
    Are we able to find out why? Is it related to the fleet project not going live?
  • hrisvalarhrisvalar Member Posts: 0 Arc User
    edited October 2012
    This affects the dilithium exchange as well. If you're going to shout something across the game, you can save yourself a lot of bug reports if you mention that along with it. (Though not the account bank, apparently. Would've thought that'd be affected as well.)
    [SIGPIC][/SIGPIC]
    Reave
  • sirricwinsirricwin Member Posts: 63 Arc User
    edited October 2012
    Not twenty mins ago I reinstalled Windows and tried to run STO; and was greeted by this Unable to Authenticate error messege. I'm very glad its a server issue and not my end lol
    [SIGPIC][/SIGPIC]
  • kyuui13kyuui13 Member Posts: 0 Arc User
    edited October 2012
    pointedears wrote: »
    cryptic sort your **** out this is becoming annoying now !!!!

    but why, the server is up!:cool:

    and why another maintenance?
    Next time you log in, ask yourself this.
    dastahl wrote: »
    If you can't have fun, then what is the point?
  • hippiejonhippiejon Member Posts: 1,581 Arc User
    edited October 2012
    jonathanlonehawk wrote: »
    Would been nice to have an in game announcement so I wouldn't have logged out. :rolleyes:


    Agreed. Logged out to mail something to myself and couldn't log back in.
    I am glad the maintenance is happening.
    But an In Game announcement would have been nice, 5 , 10 or even 2 minutes out.
  • boglejam73boglejam73 Member Posts: 890 Arc User
    edited October 2012
    darramouss1 wrote: »
    Are we able to find out why? Is it related to the fleet project not going live?

    Fleet project did go live. Full wall fish tank.
    [SIGPIC][/SIGPIC]
  • finious2finious2 Member Posts: 49 Arc User
    edited October 2012
    OMG that means we aren't gonna get to run tour??
  • collegepark2151collegepark2151 Member Posts: 0 Arc User
    edited October 2012
    Wow. I'm glad it wasn't just me. Must have been one heck of a virus or something to shut the whole thing down. Maybe the login server farm just caught fire.
    [SIGPIC][/SIGPIC]

    Porthos is not amused.
  • jstaggjstagg Member Posts: 14 Arc User
    edited October 2012
    Disappointing, I thought this had been quelled, but I guess this stuff happens.

    FYI, you said people currently in game shouldn't be affected? Well...I DID lol
  • captwcaptw Member Posts: 492 Arc User
    edited October 2012
    I can't even log in and it's 5:11PM CST, can't even authenticate.
    lHut1H2.jpg
    "I rather believe that time is a companion who goes with us on the journey, and reminds us to cherish every moment... because they'll never come again. What we leave behind is not as important as how we lived" Picard to Riker
  • hippiejonhippiejon Member Posts: 1,581 Arc User
    edited October 2012
    My guess

    Problem is with the login / authenticate into game end of things.
    Server doesn't need to come down, but the way to get into it does to fix the "cannot authenticate" problem people have been experiencing.
    Here's hoping it doesn't take too long.
    It is something that REALLY needs to be fixed , so very glad it's happening, but I know I wouldn't have logged out if there had been some kind of warning In game.
  • psycoticvulcanpsycoticvulcan Member Posts: 4,160 Arc User
    edited October 2012
    Please fix this quickly!
    Save the Foundry!
    NJ9oXSO.png
    "Critics who say that the optimistic utopia Star Trek depicted is now outmoded forget the cultural context that gave birth to it: Star Trek was not a manifestation of optimism when optimism was easy. Star Trek declared a hope for a future that nobody stuck in the present could believe in. For all our struggles today, we haven’t outgrown the need for stories like Star Trek. We need tales of optimism, of heroes, of courage and goodness now as much as we’ve ever needed them."
    -Thomas Marrone
  • cptjhuntercptjhunter Member Posts: 2,288 Arc User
    edited October 2012
    Gee, I got routed here from another locked out thread asking WTF is going on.:mad: Glad it's them, and not my computer.:rolleyes:Finally had time to play on a weekday, guess not.
  • rachel1018rachel1018 Member Posts: 75 Arc User
    edited October 2012
    jonathanlonehawk wrote: »
    Would been nice to have an in game announcement so I wouldn't have logged out. :rolleyes:

    And to change the server status to red, not green which implies we all should be able to login!
  • sean2448sean2448 Member Posts: 815 Arc User
    edited October 2012
    will this resolve lifetime reward issue i am having
  • edna#7310 edna
    edna#7310
         Member Posts: 21 Arc User
    edited October 2012
    pwebranflakes wrote: »
    Players who log out, switch characters, or are logged out currently will not be able to get back into STO until maintenance is complete.


    And this should last @X^2 *Y^10 <insert time unit> ...:confused:
  • pwebranflakespwebranflakes Member Posts: 7,741
    edited October 2012
    rachel1018 wrote: »
    And to change the server status to red, not green which implies we all should be able to login!

    The server is up, so it will remain green. We've added a notice to the launcher and the site, though.

    Cheers,

    Brandon =/\=
  • cwinters79cwinters79 Member Posts: 51 Arc User
    edited October 2012
    ..should last until its done.
    And this time, hopefully, for good.
    pTTNy7x.png
  • ramadmaniakidramadmaniakid Member Posts: 17 Arc User
    edited October 2012
    Well I can login online but cannot log into the game.
    'Account Server Timeout' is all im getting, sigh can't even play tonight not impressed.
  • rachel1018rachel1018 Member Posts: 75 Arc User
    edited October 2012
    pwebranflakes wrote: »
    The server is up, so it will remain green. We've added a notice to the launcher and the site, though.

    Cheers,

    Brandon =/\=

    But it's not up if it's only playable by those who were logged in before, but then today all I'm finding is more evidence we won't be listened to. Every other MMO developer would change to yellow or red in this situation.
  • taithzerotaithzero Member Posts: 2 Arc User
    edited October 2012
    Unable to authenticate from London as at 23:18 GMT. My account is 0 Zen/Inactive, though I'm a lifetime subscriber.

    And I'm off to bed. Best of luck getting it sorted.
  • imperialmirrorimperialmirror Member Posts: 147 Arc User
    edited October 2012
    I wonder if we lose the cpoints that we were trying to sell in the exchange before it went down?
    1Wv2pWK.gif
  • hippiejonhippiejon Member Posts: 1,581 Arc User
    edited October 2012
    And people, please understand they are doing this to help us.
    This maintenance needs to happen to fix a VERY big problem.
    Don't RAGE at them for trying to help us.

    Just a moment of take a deep breath, remember this is only a game.
    We play it for fun.
    Other things can be fun too.
    Go outside and play frizbee with a friend, or your dog.
    Make some popcorn and watch a movie.
    Call your family just to say Hi.
    Play Settlers of Catan with someone.

    The server will return eventually, and we will all get to go pew pew the bad guys.
    There will be another Tour the Galaxy.
    There will be another STF.
    The Sky ... is not falling.

    Have a nice day.
    Me, I'm gonna go bake a pie.
    ...
    ...
    ...
    Yummmm ... Pie :)
  • cptjhuntercptjhunter Member Posts: 2,288 Arc User
    edited October 2012
    sean2448 wrote: »
    will this resolve lifetime reward issue i am having

    Just submit a ticket to customer support, and they will quickly resp...HA HA HA! I couldn't do that a keep a straight face..:)
  • collegepark2151collegepark2151 Member Posts: 0 Arc User
    edited October 2012
    hippiejon wrote: »
    And people, please understand they are doing this to help us.
    This maintenance needs to happen to fix a VERY big problem.
    Don't RAGE at them for trying to help us.

    Just a moment of take a deep breath, remember this is only a game.
    We play it for fun.
    Other things can be fun too.
    Go outside and play frizbee with a friend, or your dog.
    Make some popcorn and watch a movie.
    Call your family just to say Hi.
    Play Settlers of Catan with someone.

    The server will return eventually, and we will all get to go pew pew the bad guys.
    There will be another Tour the Galaxy.
    There will be another STF.
    The Sky ... is not falling.

    Have a nice day.
    Me, I'm gonna go bake a pie.
    ...
    ...
    ...
    Yummmm ... Pie :)


    Words of wisdom. I think I'll go play Spore for awhile. Or maybe go outside and see what that big yellow bright thing in the sky is. I've been wondering about that.
    [SIGPIC][/SIGPIC]

    Porthos is not amused.
  • meurikmeurik Member Posts: 856 Arc User
    edited October 2012
    pwebranflakes wrote: »
    Hi Captains,

    We're performing unscheduled account server maintenance. Players who are in the game currently should be unaffected. Players who log out, switch characters, or are logged out currently will not be able to get back into STO until maintenance is complete. Please watch this thread for updates.

    Cheers,

    Brandon =/\=

    "players who log out, switch characters..."

    On Holodeck, logging out and switching characters is CURRENTLY the same thing. It's rather amazing that such a basic feature as being able to switch character without relogging each and every time, has taken Cryptic more than 2.5 years to finally implement. And it's technically NOT implemented, until the Season 7 build goes live sometime in November.
    HvGQ9pH.png
  • alaskantruckeralaskantrucker Member Posts: 51 Arc User
    edited October 2012
    what lifetime member issue u having???
This discussion has been closed.