STO loads slow and with missing functionality

ussrevraven

As was discussed in an earlier thread http://sto-forum.perfectworld.com/showthread.php?t=272561

Here's what's happening: The game loads, character selection screen, everything seems fine. Then while loading into sector space/ground map..it hands (now around 93%) and takes forever to load, like 10+ minutes. When the game does load, there's a lot of missing functionality (power bar not working, chat messages unable to be sent, can't beam up/zone out, can't turn in DOFF missions, etc).

Based on the previous threads about this, it seemed that the Intel software suite provided with their drivers was causing the problem. I have uninstalled everything but the core drivers themselves, and the problem persists. I have uninstalled everything but the Intel networking driver and the problem persists, so I wouldn't assume it's any associated software suite.

I updated to Season 6 this weekend..but still no luck. I have reinstalled all my drivers (drivers only), force verified the game files, everything I know to do and still nada. Anyone else having this problem? Can someone from Cryptic comment as to what might be the nature of this problem? It seems that the people who were having this issue mostly all had Z77 series motherboards/Ivy Bridge CPUs.

My setup: Win7 x64, i7 3770k, Sabertooth Z77 motherboard, EVGA 670, 16GB G.Skill DDR3

ussrevraven

Here is what I was able to copy and paste from the console before I closed the gameclient. It was hanging around 95% and had been there for a few minutes. The game will eventually load, if given enough time, but the aforementioned functionality is missing.

If there's any other information I can provide, please let me know what I should do. I can not longer play the game, and that's a bummer. Assistance would be appreciated. Sorry for the wall of text!

Loading costume layers... done (86 costume layers) (0.00)
Loading costume textures... done (1931 costume textures) (0.03)
Loading costume materials... done (1390 costume materials) (0.02)
Loading costume material adds... done (0 costume material adds) (0.00)
Loading costume bones... done (1530 costume bones) (0.02)
Loading costume geometries... done (6047 costume geometries) (0.14)
Loading costume geometry add... done (1 costume geometry adds) (0.00)
Loading costume skeletons... done (183 costume skeletons) (0.02)
Loading costume sets... done (62 costume sets) (0.00)
Loading costume slots... done (6 slot types) (0.00)
Loading costume slot sets... done (4 slot sets) (0.00)
Loading costume styles... done (0 costume styles) (0.00)
Loading costumes... done (0 costumes) (0.00)
done. (0.25)
Loading PowerReplaceDef... done (4 PowerReplaceDef). (0.00)
Loading ItemHandlingConfig...done. (0.00)
Loading UIGenScrollbarDef... done (4 UIGenScrollbarDef). (0.00)
Loading crittertags... done (51 crittertags). (0.00)
Loading PowerTags... done (89 PowerTags). (0.00)
Loading power AI tags... done (12 power AI tags). (0.00)
Loading FragileScaleSet... done (39 FragileScaleSet). (0.00)
Loading PowerTarget... done (26 PowerTarget). (0.00)
Loading Power Purposes... done (6 PowerPurposes). (0.00)
Loading AttribModStackGroups... done (77 AttribModStackGroups). (0.00)
Loading PowerConfig... Done loading PowerConfig (0.00)
Loading RegionRules... done (3 RegionRules). (0.00)
Loading Presetcat... done (1 Presetcat). (0.00)
Loading Species... done (271 Species). (0.05)
Loading InteriorConfig...done. (0.00)
UI2Lib startup...
Loading UIStyleFont... done (200 UIStyleFont). (0.00)
Loading UIStyleBorder... done (56 UIStyleBorder). (0.00)
Loading UIStyleBar... done (615 UIStyleBar). (0.01)
Loading UI layouts... done (125 layouts). (0.00)
Loading split texture info... Done. (0 split textures) (0.00)
Loading UICursor... done (31 UICursor). (0.00)
UI2Lib startup done. (0.01)
Loading Nemesis Power Sets... done. (0.00)
Loading Nemesis Minion Power Sets... done. (0.00)
Loading Nemesis Minion Costume Sets... done. (0.00)
Loading Nemesis Config... done. (0.00)
Loading Nemesis Prices...done. (0.00)
Loading AutoDescConfig... done. (0.00)
Loading TargetCursorMode... done. (0.00)
Loading InteriorOptionChoice... done (87 InteriorOptionChoice). (0.00)
Loading InteriorOptionDef... done (15 InteriorOptionDef). (0.00)
Loading InteriorDef... done (87 InteriorDef). (0.00)
Loading InteriorSetting... done (0 InteriorSetting). (0.00)
Loading tailor weapon stances...
Loading TailorWeaponStance... done (0 TailorWeaponStance). (0.00)
done (0 tailor weapon stances) (0.00)
Loading Allegiance... done (2 Allegiance). (0.00)
Loading EntityBuild def... done. (0.00)
Loading ItemPowerCategories... done (0 ItemPowerCategories). (0.00)
Loading UnlockedAllegianceFlags... done (1 UnlockedAllegianceFlags).(0.00)
Loading ItemArt... done (0 ItemArt). (0.00)
Loading ItemGen RewardCategories... done (81 RewardCategories). (0.00)
Loading ItemGen Rarities... done (7 ItemRaritys). (0.00)
Loading ItemGen Master Rarity Tables... done (0 ItemGenMasterRarityTables).(0
.00)
Loading Misc Item files...done. (0.00)
Loading Power Tree UI Categories... done (0 UI Categories). (0.00)
Loading Power Tree Node UI Categories... done (18 UI Categories). (0.00)
Loading PowerTreeRespecConfig... done. (0.00)
Loading Respec Dates and Times... done (6 Respec Dates and Times). (0.00)
Loading Powertreetypedef... done (4 Powertreetypedef). (0.00)
Loading PTNodeTypeDef... done (5 PTNodeTypeDef). (0.00)
Loading PTEnhTypeDef... done (0 PTEnhTypeDef). (0.00)
Loading Respec Dates and Times... done (12 Respec Dates and Times). (0.00)
Loading Microtransaction Categories...
Loading MicroTransactionCategory... done (28 MicroTransactionCategory).(0.00
)
done (28 Microtransaction Categories) (0.00)
Loading FoundryTips config...Done. (0.00)
Loading GameAccountDataNumericPurchaseDefs... done. (0.00)
Loading Numericconversion... done (1 Numericconversion). (0.00)
Loading OfficerRankDefs... done (126 OfficerRankDefs). (0.00)
Loading PlayerDifficulties... done (3 PlayerDifficulties). (0.00)
Loading UIGenStates... done (90 UIGenStates). (0.00)
Loading UIGenJailDef... done (5 UIGenJailDef). (0.18)
Loading UIGenWindowDef... done (8 UIGenWindowDef). (0.00)
Loading UIGen... done (6465 UIGen). (1.09)
Loading CharacterPath... done (0 CharacterPath). (0.00)
Loading Algo Categories... done (163 Algo Categories). (0.00)
Loading ChatBubbleDef... done (1 ChatBubbleDef). (0.00)
Loading ShowPay Done. (0.00)
Loading EntityGens Done. (0.00)
Loading ObjectGens Done. (0.00)
Loading WaypointGens Done. (0.00)
Loading EntityGensOffscreen Done. (0.00)
Loading ObjectGensOffscreen Done. (0.00)
Loading WaypointGensOffscreen Done. (0.00)
Loading AlwaysPropSlotClassRestrict... done (4 AlwaysPropSlotClassRestrictType
s).(0.00)
Loading AlwaysPropSlotCategories... done (1 AlwaysPropSlotCategories).(0.00)
Loading AlwaysPropSlotDef... done (17 AlwaysPropSlotDef). (0.00)
Loading notification actions... Done. (67 actions) (0.00)
Loading notification audio events... Done. (14 events) (0.00)
Loading LoadingScreen... done (243 LoadingScreen). (0.00)
WorldLibZone startup...
Unloading map...
Applying map unload at game level... done. (0.00)
done. (0.00)
Loading ZoneMap... done (1582 ZoneMap). (0.05)
Unloading map...
Applying map unload at game level... done. (0.00)
done. (0.00)
Loading empty map...
Loading Emptymap...
Unloading map...
Applying map unload at game level... done. (0.00)
done. (0.00)
Checking if world needs binning... done. (0.00)
Loading terrain layers... done. (0.00)
Building WorldCell tree... done. (0.00)
Loading map at game level...done (0.00)
Done loading Emptymap (0.01)
done. (0.01)
WorldLibZone startup done. (0.06)
done. (5.46)
Finishing loading for all resources... done. (0.02)
Validating all resources... done. (0.02)
Removing unused resource status... done. (0.02)
Registering primary rendering device... done. (0.00)
Client ready (7.55s load time).
Skipping login because ticket was provided on command line
Starting shader pre-loading...
Queuing shader loads...done. (0.54)
Preloading postprocessing shaders...done (160 shaders). (0.01)
Waiting for compiles/loads to finish...done. (1.08)
done (164 full, 17 alpha, 11 sys, 4049 shaders). (1.65)
Finishing shader pre-loading (198 templates, 3168 combinations)...
Generating SSAO lookups... done. (0.62)
UNACCOUNTED FOR (4.89)
done. (5.52)
Reloading DynSequences...done (5468 DynSequences) (0.42)
Loading Loginscreen_Teleporter...
Unloading map...
Applying map unload at game level... done. (0.00)
done. (0.00)
Checking if world needs binning... done. (0.00)
Loading terrain layers... done. (0.01)
Building WorldCell tree... done. (0.00)
Loading map at game level...done (0.00)
Done loading Loginscreen_Teleporter (0.03)
Signed into Vivox (https://www.trekp.vivox.com/api2)
Using the [Live] config for the C-Store. Prefix=[ST] Currency=[StarTrekChain]
Message of the Day (Off)...
Using the [Live] config for the C-Store. Prefix=[ST] Currency=[StarTrekChain]
Message of the Day (Off)...

UNACCOUNTED FOR (1.16)
Syncing all dictionaries to server...done. (0.00)
Loading UITextureAssembly... done (2537 UITextureAssembly). (0.05)
Loading UIStyleFont... done (200 UIStyleFont). (0.00)
Loading UIStyleBar... done (615 UIStyleBar). (0.01)
Costume validation for player error: Name:Veteran Reward, Bone Stm_Feet, Geo M_F
eet_Boots_Vorta_01, color2 is not in color set 'Character_Default_Colorset' for
this geo.
, Bone Stm_Feet, Geo M_Feet_Boots_Vorta_01, color3 is not in color set 'Characte
r_Default_Colorset' for this geo.
, Bone Stm_Feet, Geo M_Feet_Boots_Vorta_01, PC part 12 failed costumeValidate_Va
lidatePlayerCreatedPart.
, Bone Stm_Uniformlower, Geo M_Uniforml_G0_02_Wok, color1 is not in color set 'C
haracter_Default_Colorset' for this geo.
, Bone Stm_Uniformlower, Geo M_Uniforml_G0_02_Wok, PC part 11 failed costumeVali
date_ValidatePlayerCreatedPart.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, color0 is not in color set 'Charac
ter_Default_Colorset' for this geo.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, color1 is not in color set 'Charac
ter_Default_Colorset' for this geo.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, color2 is not in color set 'Charac
ter_Default_Colorset' for this geo.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, color3 is not in color set 'Charac
ter_Default_Colorset' for this geo.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, PC part 8 failed costumeValidate_V
alidatePlayerCreatedPart.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, color0 is not in color set 'Chara
cter_Default_Colorset' for this geo.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, color1 is not in color set 'Chara
cter_Default_Colorset' for this geo.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, color2 is not in color set 'Chara
cter_Default_Colorset' for this geo.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, color3 is not in color set 'Chara
cter_Default_Colorset' for this geo.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, PC part 7 failed costumeValidate_
ValidatePlayerCreatedPart.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, color0 is not in color set 'Character_De
fault_Colorset' for this geo.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, color1 is not in color set 'Character_De
fault_Colorset' for this geo.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, color2 is not in color set 'Character_De
fault_Colorset' for this geo.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, color3 is not in color set 'Character_De
fault_Colorset' for this geo.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, PC part 5 failed costumeValidate_Validat
ePlayerCreatedPart.
, Bone Stm_Brow, Geo M_Eyebrows_Klingon_01, color0 is not in color set 'Characte
r_Default_Colorset' for this geo.
, Bone Stm_Brow, Geo M_Eyebrows_Klingon_01, PC part 4 failed costumeValidate_Val
idatePlayerCreatedPart.
, Bone Stm_Hair, Geo M_Hair_Aenar_Short_01, color0 is not in color set 'Characte
r_Default_Colorset' for this geo.
, Bone Stm_Hair, Geo M_Hair_Aenar_Short_01, PC part 3 failed costumeValidate_Val
idatePlayerCreatedPart.

Costume validation for player error: Name:Veteran Reward, Bone Stm_Feet, Geo M_F
eet_Boots_Vorta_01, color2 is not in color set 'Character_Default_Colorset' for
this geo.
, Bone Stm_Feet, Geo M_Feet_Boots_Vorta_01, color3 is not in color set 'Characte
r_Default_Colorset' for this geo.
, Bone Stm_Feet, Geo M_Feet_Boots_Vorta_01, PC part 12 failed costumeValidate_Va
lidatePlayerCreatedPart.
, Bone Stm_Uniformlower, Geo M_Uniforml_G0_02_Wok, color1 is not in color set 'C
haracter_Default_Colorset' for this geo.
, Bone Stm_Uniformlower, Geo M_Uniforml_G0_02_Wok, PC part 11 failed costumeVali
date_ValidatePlayerCreatedPart.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, color0 is not in color set 'Charac
ter_Default_Colorset' for this geo.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, color1 is not in color set 'Charac
ter_Default_Colorset' for this geo.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, color2 is not in color set 'Charac
ter_Default_Colorset' for this geo.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, color3 is not in color set 'Charac
ter_Default_Colorset' for this geo.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, PC part 8 failed costumeValidate_V
alidatePlayerCreatedPart.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, color0 is not in color set 'Chara
cter_Default_Colorset' for this geo.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, color1 is not in color set 'Chara
cter_Default_Colorset' for this geo.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, color2 is not in color set 'Chara
cter_Default_Colorset' for this geo.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, color3 is not in color set 'Chara
cter_Default_Colorset' for this geo.
, Bone Stm_Badge, Geo M_Badge_24th_Century_01, PC part 7 failed costumeValidate_
ValidatePlayerCreatedPart.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, color0 is not in color set 'Character_De
fault_Colorset' for this geo.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, color1 is not in color set 'Character_De
fault_Colorset' for this geo.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, color2 is not in color set 'Character_De
fault_Colorset' for this geo.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, color3 is not in color set 'Character_De
fault_Colorset' for this geo.
, Bone Stm_Teeth, Geo M_Teeth_Human_01, PC part 5 failed costumeValidate_Validat
ePlayerCreatedPart.
, Bone Stm_Brow, Geo M_Eyebrows_Klingon_01, color0 is not in color set 'Characte
r_Default_Colorset' for this geo.
, Bone Stm_Brow, Geo M_Eyebrows_Klingon_01, PC part 4 failed costumeValidate_Val
idatePlayerCreatedPart.
, Bone Stm_Hair, Geo M_Hair_Aenar_Short_01, color0 is not in color set 'Characte
r_Default_Colorset' for this geo.
, Bone Stm_Hair, Geo M_Hair_Aenar_Short_01, PC part 3 failed costumeValidate_Val
idatePlayerCreatedPart.
, Bone Stm_Belt, Geo M_Belt_Jupiter_Vet_01, hGeoDef is restricted.
, Bone Stm_Rank, Geo M_Rank_Sf_G4_Veteran_03, hGeoDef is restricted.
, Bone Stm_Uniformupper, Geo M_Uniformu_G4_Veteran_01, hGeoDef is restricted.
, failed costume restriction check.

UNACCOUNTED FOR (19.44)
Loading...
Waiting for new GameServer address from LoginServer 208.95.184.43:7001... done
.(1.83)
Connecting to GameServer 208.95.184.134:7376... done. (0.21)
Done. (2.03)
UNACCOUNTED FOR (0.09)
Syncing Referents To Server...
Syncing all dictionaries to server...done. (0.03)
done. (0.03)
Using the [Live] config for the C-Store. Prefix=[ST] Currency=[StarTrekChain]
Message of the Day (Off)...

UNACCOUNTED FOR (0.27)
Loading Crd_Ds9_Promenade_Ground...
Unloading map...
Applying map unload at game level... done. (0.00)
done. (0.00)
Checking if world needs binning... done. (0.00)
Loading terrain layers... done. (0.00)
Building WorldCell tree... done. (0.00)
Loading map at game level...done (0.00)
Done loading Crd_Ds9_Promenade_Ground (0.07)
GameServer says my ip:port is 65.13.95.153:59637.
Patch Streaming: Entering inactivity
ERROR: ALERT Link_Resized: Net link gclsendtoserver.c(821) has been resized to 2
097152 bytes. This is resize #1 over its nominal max of 1048576 bytes
Memory allocated from c:\src\libs\utilitieslib\utils\eventcountingheatmap.c, whi
ch does not belong to any budget. Allocations must be assigned to budgets. See
MemoryBudget.c(468) for details
Memory allocated from c:\src\libs\utilitieslib\utils\eventcountingheatmap.c, whi
ch does not belong to any budget. Allocations must be assigned to budgets. See
MemoryBudget.c(468) for details
Memory allocated from c:\src\libs\utilitieslib\utils\eventcountingheatmap.c, whi
ch does not belong to any budget. Allocations must be assigned to budgets. See
MemoryBudget.c(468) for details
Memory allocated from c:\src\libs\utilitieslib\utils\eventcountingheatmap.c, whi
ch does not belong to any budget. Allocations must be assigned to budgets. See
MemoryBudget.c(468) for details

ussrevraven

I attempted to load last night and encountered the same problems. Game loads to the character selection screen, select my character and start logging in. Sector space loads really quick..till 93-95 percent. Then it creeps along for a good 5+ minutes, only to load with missing functionality (can't chat, can't send a ticket, can't turn in doff missions, can't zone, etc). I'd submit an in-game ticket, but that functionality is unavailable to me. I've tried to submit a ticket from the website...but I get a "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." error.

So, I guess this forum is my only solution. When this problem started, I uninstalled and redownloaded the entire client...and it persisted. And with a really low bandwidth cap, redownloading the entire 10+ client just isn't a happy possibility. I don't have Tribble installed, just Holodeck live client.

I'm really eager to get STO working again, mostly because my fleet is seeing a bit of a resurrection with the release of season 6. I've been virtually the only active member since they all bailed around launch...but now I can't get in game. It's a vicious cycle. But yeah, any community or dev help would be greatly appreciated. When this problem was happening last time, it seemed like it was always a Z77 chipset motherboard. I'm wondering if there's not some problem with the game engine and this board (Then again, I got it to load a few times with no problems on this Z77 motherboard, so...)?

hareleilam

I also have Asus Z77 board - to be exact, P8Z77-V pro. Attempts to update drivers, re-install the game, mess around with the launcher proxy setting and do various Ping/Lag tests all failed to yield any results.

cannedderp

Im having this problem as well, as you may have guessed, I cant exit Memory alpha via returning to my ship, neither can I log out. Chat doesn't work and I didn't have this problem outside of memory alpha, all i want to do is get out of this map. At first I thought it was my internet as I get pinged back to my previous position in a hallway by the transporter room.
Its frustrating, as I have also tried a re-install but to no avail. Some of my equipment seems to be missing too. Running a SABRETOOTH Z77 board, with an i7 3770k and a 560ti. Also running the game of a 830 series SSD from samsung.

Would love some help on this issue, sent in a ticket with a crash report I got, but nothing on it yet.

Thanks!