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C-Store Compensation?

SystemSystem Member, NoReporting Posts: 178,019 Arc User
I know it was a while ago, but what do people think now about compensation for people who got their PreOrder stuff on the C-Store like the Galaxy X people did.

The Galaxy-X compensaton gave them about $50, PLUS the free $25 ship, PLUS the $30 worth of Points PLUS all the other stuff that stayed exclusive.

Should PreOrder's get compensation?

I know I'll get a lot of hate for this, but I can still dream. I kinda just wanna see what people's thoughts are :-)
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I know it was a while ago, but what do people think now about compensation for people who got their PreOrder stuff on the C-Store like the Galaxy X people did.

    The Galaxy-X compensaton gave them about $50, PLUS the free $25 ship, PLUS the $30 worth of Points PLUS all the other stuff that stayed exclusive.

    Should PreOrder's get compensation?

    I know I'll get a lot of hate for this, but I can still dream. I kinda just wanna see what people's thoughts are :-)

    Nope. Pre orders (including myself) got access to gear you couldn't get from the regular game or the c-store for a limited time. They never ever said you will NEVER see them in game.

    If you went and bought multiple copies for the pre-orders that's your own fault. Personally I think cryptic was really generous in giving out what they did for those that went and bought multiple STO copies JUST for the galaxy-x.

    I personally wouldn't of. (But i'm not nice so hehe)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Askray wrote: »
    Nope. Pre orders (including myself) got access to gear you couldn't get from the regular game or the c-store for a limited time. They never ever said you will NEVER see them in game.

    If you went and bought multiple copies for the pre-orders that's your own fault. Personally I think cryptic was really generous in giving out what they did for those that went and bought multiple STO copies JUST for the galaxy-x.

    I personally wouldn't of. (But i'm not nice so hehe)

    1) Same situation (bought something, never promised as exclusive forever), only difference being one got compensated, one didn't.

    2) I, personally, didn't but why is that less worthy than the Gal-X people

    3) Bunch of em didn't do that, so how is that fair?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I know it was a while ago, but what do people think now about compensation for people who got their PreOrder stuff on the C-Store like the Galaxy X people did.

    The Galaxy-X compensaton gave them about $50, PLUS the free $25 ship, PLUS the $30 worth of Points PLUS all the other stuff that stayed exclusive.

    Should PreOrder's get compensation?

    I know I'll get a lot of hate for this, but I can still dream. I kinda just wanna see what people's thoughts are :-)
    The thing is, when the Galaxy-X first came out, it was promised to 'EXCLUSIVE' to the Referral Program. When this was changed (due to enormous demand for it on the Forums...) compensation was granted to those who have already received the reward... (with the understanding it was Exclusive)

    Now the Vendor Pre-Order perks were never promised to be 'EXCLUSIVE' as the pre-order FAQ warned that they would be offered as Micro-transactions in the future, as stated in the Pre-Order FAQ back in Feb of last year...
    Q: Will the exclusives be offered as a microtransaction?

    A: Not at launch, but somewhere down the road we may offer to let people purchases these if they did not pre-order.
    http://www.startrekonline.com/preorder-faq
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    The thing is, when the Galaxy-X first came out, it was promised to 'EXCLUSIVE' to the Referral Program. When this was changed (due to enormous demand for it on the Forums...) compensation was granted to those who have already received the reward... (with the understanding it was Exclusive)

    Now the Vendor Pre-Order perks were never promised to be 'EXCLUSIVE' as the pre-order FAQ warned that they would be offered as Micro-transactions in the future, as stated in the Pre-Order FAQ back in Feb of last year...

    http://www.startrekonline.com/preorder-faq

    As many of the people who groaned for the Pre-Orders on the C-Store liked to use for justification

    "Exclusive" doesn't mean forever, just that limited time. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I really wish the powers that be at Cryptic would make an official statement, if that hasn't already taken place, and state "ALL BETS ARE OFF, you've got what you're gonna get, or didn't get, and put an end to all these
    kinds of issues.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Interesting, so you want a "go to hell" kind of message? Interesting. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Not exactly.

    I'd like them to state "if you think you have a claim for compensation due to (insert circumstance or issue here)
    you have by "X" amount of days to submit a claim. Anything after the allotted amount of days will be null and void.

    And at that point of making a statement give a list of items and their cutoff date for submitting claims.

    This Galaxy X issue has been going on for how long?

    The game's been out a year, and still you read posts from people about PRE-ORDER issues...

    PRE-ORDER???.. :rolleyes:.c'mon man, we're waaaaaaaaaaaaaaaaaay past pre-order days. Right?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I submittted a GM ticket, due to accidently deleted a BORG engine I got after completing INFECTED.

    My reply was "sorry, can't help you".

    Now, it seems to me that it would be very easy for them to verify that I completed the STF, acquired
    the engine, deleted it, and no longer have it.

    I didn't whine back to them, I accepted the fact that I screwed up and they said they couldn't help me.

    In this case, I can't be like KIRK and not believe in the no-win scenario, because sometimes with Cryptic you
    don't have a choice in the matter. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    JWS64 wrote: »
    Not exactly.

    I'd like them to state "if you think you have a claim for compensation due to (insert circumstance or issue here)
    you have by "X" amount of days to submit a claim. Anything after the allotted amount of days will be null and void.

    And at that point of making a statement give a list of items and their cutoff date for submitting claims.

    I'd be really in favor of that.
    JWS64 wrote: »
    This Galaxy X issue has been going on for how long?

    The game's been out a year, and still you read posts from people about PRE-ORDER issues...

    PRE-ORDER???.. :rolleyes:.c'mon man, we're waaaaaaaaaaaaaaaaaay past pre-order days. Right?

    Actually the Galaxy-X and Pre-Order debacles were only a month or two apart I believe. Before Stahl took over. :)


    I just think its unfair that part of their rewards got to stay exclusive, the still got there ship, and got $50 free. Thus they each got $105 worth of C-Store absolutely free.

    Pre-Orderers got jack.

    I especially feel for the CO LTSers, bought it just for the uniform, they couldn't use it cuz it was broken till it showed up on the Store for $3 after they spent $299 to get it. They, I think, should get something even if the rest of us don't.



    JWS64 wrote: »
    I submittted a GM ticket, due to accidently deleted a BORG engine I got after completing INFECTED.

    My reply was "sorry, can't help you".

    Now, it seems to me that it would be very easy for them to verify that I completed the STF, acquired
    the engine, deleted it, and no longer have it.

    I didn't whine back to them, I accepted the fact that I screwed up and they said they couldn't help me.

    In this case, I can't be like KIRK and not believe in the no-win scenario, because sometimes with Cryptic you
    don't have a choice in the matter. :D

    I don't see the connection. You just run it again. Problem solved.

    We can't just get our money back.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    The connection would be that you don't always get what you want with Cryptic. :D

    I do think that something as OLD as a pre-order issue should have been settled A LONG
    time ago, in a galaxy far far...hold on...wrong universe. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    JWS64 wrote: »
    The connection would be that you don't always get what you want with Cryptic. :D

    I do think that something as OLD as a pre-order issue should have been settled A LONG
    time ago, in a galaxy far far...hold on...wrong universe. :)

    OK, but your situation is easier to resolve.

    I agree it should have been handled long ago but it wasn't.


    Overall, A very simple compensation program would be good for Cryptic.

    Right now there are a group of gamers who won't buy from the C-Store, won't advertise the game to others, and won't pay more for content when it comes out. Thus Cryptic makes nothing from them.

    Giving them Compensation can't hurt Cryptic.
    Right now, they aren't be making money off of that group anyway (and in fact not getting revenue they could be getting)
    Once they give a compensation (which is in fictional money that costs them nothing)
    either
    A) The people will spend their points and nothing more
    or
    B) They will spend the points and buy more

    And even the A group will still provide more revenue by being happy with the game and more responsive to spending money on it in the future and advertising it.

    The only drawback is some of that population won't spend more or advertise (but they wouldn't be making money off of them anyway, so they remain in equilibirum)

    It can only help the game not hurt it.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    IPre-Orderers got jack.

    I especially feel for the CO LTSers, bought it just for the uniform, they couldn't use it cuz it was broken till it showed up on the Store for $3 after they spent $299 to get it. They, I think, should get something even if the rest of us don't.

    Don't feel sorry for me, I am a CO lifer and though the mirror unifrom was a nice touch I can assure you that I did not put out 300 dollars just to get alittle trinket in any game.

    I paid for a lifetime subscription to CO and my uniform was a bonus.

    I don't need anyting extra I have received what I paid for with the Lifetime sub.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Because I don't know the exact numbers of people we're talking about here that feel they need compensation,
    I'd only be guessing when I say that it might not be worth the effort for them to undertake the kind of program
    you're suggesting.

    If it's for 5, 10, 20, 50...not worth it. HELL, it might not be worth it for 100.

    More than 1000 affected people, YES, by all means, give them people some FREE schwag-store
    stuff.

    But that's just me, a faithful STO LIFER talking.

    Didn't ST-TOS get a third season due to a write-in campaign?

    Perhaps enough of those people wanting compensation contact DStahl via his twitter account and
    perhaps, just perhaps there might be some light shed on their situation. Be that a positive or negative outcome for them, but since you feel it's a situation that STILL hasn't been rectified run with that ball until you score a touchdown. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Doogie wrote:
    Don't feel sorry for me, I am a CO lifer and though the mirror unifrom was a nice touch I can assure you that I did not put out 300 dollars just to get alittle trinket in any game.

    I paid for a lifetime subscription to CO and my uniform was a bonus.

    I don't need anyting extra I have received what I paid for with the Lifetime sub.

    I'm talking about the people that did. It just sucks that it was broken until it was on the C-Store.
    JWS64 wrote: »
    Because I don't know the exact numbers of people we're talking about here that feel they need compensation,
    I'd only be guessing when I say that it might not be worth the effort for them to undertake the kind of program
    you're suggesting.

    If it's for 5, 10, 20, 50...not worth it. HELL, it might not be worth it for 100.

    More than 1000 affected people, YES, by all means, give them people some FREE schwag-store
    stuff.

    But that's just me, a faithful STO LIFER talking.

    Didn't ST-TOS get a third season due to a write-in campaign?

    Perhaps enough of those people wanting compensation contact DStahl via his twitter account and
    perhaps, just perhaps there might be some light shed on their situation. Be that a positive or negative outcome for them, but since you feel it's a situation that STILL hasn't been rectified run with that ball until you score a touchdown. :)

    1) So its only worth if it'll make em around $10000 or more immediately? Oh, it only make em a couple thousand, not worth it? If it's 100 people, and only 1/4 of them recommend and get 1 person to join the game, thats already and extra $375 a month. To say that none of that is worth it is short sighted.

    2) Many of them have just given up and don't feel like mentioning it due to how everybody else attacks them.
    Just go back to last spring forums, its a lot of people. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Now wasn't this covered in the very long thread that you created last July??? ( Which was already old back then...) http://forums.startrekonline.com/showthread.php?t=170689&highlight=preorder

    Now whats the point on bringing up such an old & dead topic????
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Now wasn't this covered in the very long thread that you created last July??? ( Which was already old back then...) http://forums.startrekonline.com/showthread.php?t=170689&highlight=preorder

    Now whats the point on bringing up such an old & dead topic????

    What is old changes based on perspective. ;)

    I wanted to hear what some peoples opinions were and now that someone else is in charge, different results are possible. If it were dead, this thread wouldn't exist. ;)

    Plus, I never go any response from the important people.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    And then I can quote the 'Terms of Use' statement, which states that Users really don't have any ownership claims to the Pre-Order Perks... (so how can you claim compensation for something you don't own???)
    10. Ownership/Selling of the Account or Virtual Items. Cryptic does not recognize the transfer of Accounts. You may not purchase, sell, gift or trade any Account, or offer to purchase, sell, gift or trade any Account, and any such attempt shall be null and void. Cryptic owns, has licensed, or otherwise has rights to all of the content that appears in the Game. You agree that you have no right or title in or to any such content, including the virtual goods or currency appearing or originating in the Game, Atari Tokens or any other attributes associated with the Account or stored on the Service ("Game Assets"). Cryptic does not recognize any Game Assets transfers executed outside of the Game or the purported sale, gift or trade in the "real world" of anything related to the Game. Accordingly, you may not sell Game Assets for "real" money or otherwise exchange items for value outside of the Game. Any such sale or exchange is a material breach of this Agreement for which Cryptic may (but is not obligated to) immediately suspend or terminate your account.

    * YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE NO CLAIM, RIGHT, TITLE, PROPRIETARY OR OWNERSHIP INTEREST IN ANY OF THE GAME ASSETS REGARDLESS OF ANY CONSIDERATION OFFERED OR PAID IN EXCHANGE FOR THOSE GAME ASSETS; AND
    * CRYPTIC SHALL NOT BE LIABLE IN ANY MANNER FOR THE DESTRUCTION, DELETION, MODIFICATION, IMPAIRMENT, HACKING OF OR ANY OTHER DAMAGE OR LOSS OF ANY KIND CAUSED TO ANY OF THE GAME ASSETS, INCLUDING, BUT NOT LIMITED TO, DELETION OF GAME ASSETS UPON THE TERMINATION OR EXPIRATION OF YOUR ACCOUNT.
    http://www.startrekonline.com/terms_of_service
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    And then I can quote the 'Terms of Use' statement, which states that Users really don't have any ownership claims to the Pre-Order Perks... (so how can you claim compensation for something you don't own???)

    http://www.startrekonline.com/terms_of_service

    Hey, just because something follows procedure or follows the law makes it right, only legal.

    And, its best for the game if they do provide compensation and define EXCLUSIVE for further clarification.

    And I must ask you something, is it right to give (a ridiculous amount) of compensation to one group because a single one of their exclusives went to the C-Store, but none for the other group when all of their exclusives have gone to the C-Store????
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    It's not up to me if it's worth it or not.

    Like I said before...PREORDER issue? It's an old issue, and IF Cryptic hasn't
    taken care of it by now, chances are the NEW regime thinks it's old too, and
    it will stay dead and buried, like all the old accounts of people that have left STO
    long ago.

    "the needs of the many outweigh the needs of the few, or one"
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    JWS64 wrote: »
    It's not up to me if it's worth it or not.

    Then why did you just declare in what circumstances it would be worth it or not?
    JWS64 wrote: »
    Like I said before...PREORDER issue? It's an old issue, and IF Cryptic hasn't
    taken care of it by now, chances are the NEW regime thinks it's old too, and
    it will stay dead and buried, like all the old accounts of people that have left STO
    long ago.

    Old is different from each person's perspective.

    Perhaps they have never been asked considering most people stopped before they were in charge and now that the game is in a different place they may be thinking more long term.
    JWS64 wrote: »
    "the needs of the many outweigh the needs of the few, or one"

    I'm sorry but how does ignoring this help the needs of the many over the few???

    In fact, it increases revenue, thus making the game better and increasing the player base.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I'm talking about the people that did.

    I believe there is an old idiom it goes something like this "A fool and his money are soon parted."

    I am not calling anyone a fool just quoting an idiom but if one wants to spend $300 dollars on an electronic trinket with no physical value one needs to evaluate one's interpretation of one's understanding of value.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    come on, I'll bet dollars to donuts that you aren't even using half of your preorder stuff any more. The exclusivity was that you got it before anyone else, for free. No one told you to go out and buy however many copies of the game as you did. Give it a rest, no one cares!

    And yes, I am one of those people that did buy 2 copies for the preorder bonuses do I care that people can now buy this stuff in the Cstore, and have been able too for months now, NO! I got what I paid for.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I don't see how anyone with a pre-order got ripped off or is owed anything. Anyone who buys it from the C-C-Store had to pay for it. That is a cost that the pre-order people didn't pay. Your copy of the game wasn't more expensive because you pre-ordered. In fact, you got something for free, something that everyone else has to pay extra to get.

    Even if you DID pay extra to get those items, you are still no worse off than anyone else who buys them, unless you paid MORE to get them than a C-Store user would.

    You got the item early, for free. I could understand being disappointed by it being available to others, but I don't understand the idea of compensation for something you didn't have to pay for.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    no, of course not.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I thought this was a long dead/ necro topic, I asked Zinc as did several other people while the game was in development to include the Galaxy X, so their was some documented requests to make it a non exclusive way before it was ever considered for the referral program.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Wow, some kind of ancient necro...

    I have 4 or so preorders on my account and i couldn't care less about a "compensation".
    I had fun with "my" items and i certainly don't loathe Players who stocked up on preorder items when they became available in the C-store.


    And now please let this long dead horse rest, it smells horribly.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    I have 3 Preorders and I'm still enjoying using some of them. I also pay a monthly sub due to not having enough for a Lifetime sub. I have no complaints about new playerss getting the items I have thru the c-store. Good for them if they want the items.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    CaptWill2,

    I said it's not up to me in the end if it's worth it BECAUSE in the end I'm not the person
    that's going to make a decision on how this issue, a DEAD issue, is even handled, OR it
    remains buried where it is now, DEAD in the ground. The ground that you're running it
    into but continue to keep digging up.

    NOW, is there something about this, the above string of words that make a sentence,
    that you will fail to comprehend?

    I DON'T WORK FOR CRYPTIC, OK. I DON'T MAKE THEIR BUSINESS DECISIONS.

    I quoted the needs of the many because it sounds cool, and I knew it would yank your
    chain. I was correct. :D
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    Doogie wrote:
    I believe there is an old idiom it goes something like this "A fool and his money are soon parted."

    I am not calling anyone a fool just quoting an idiom but if one wants to spend $300 dollars on an electronic trinket with no physical value one needs to evaluate one's interpretation of one's understanding of value.

    I'm talking about the people who for them it was a major contributing factor.

    ACES_HIGH wrote: »
    come on, I'll bet dollars to donuts that you aren't even using half of your preorder stuff any more. The exclusivity was that you got it before anyone else, for free. No one told you to go out and buy however many copies of the game as you did. Give it a rest, no one cares!

    And yes, I am one of those people that did buy 2 copies for the preorder bonuses do I care that people can now buy this stuff in the Cstore, and have been able too for months now, NO! I got what I paid for.

    1) You'd be wrong because I use it every day

    2) If no one care, why are you here getting upset?

    staalker wrote: »
    I don't see how anyone with a pre-order got ripped off or is owed anything. Anyone who buys it from the C-C-Store had to pay for it. That is a cost that the pre-order people didn't pay. Your copy of the game wasn't more expensive because you pre-ordered. In fact, you got something for free, something that everyone else has to pay extra to get.

    Even if you DID pay extra to get those items, you are still no worse off than anyone else who buys them, unless you paid MORE to get them than a C-Store user would.

    You got the item early, for free. I could understand being disappointed by it being available to others, but I don't understand the idea of compensation for something you didn't have to pay for.

    Considering I paid more than just a few bucks for em, yes they were not "free".
    I thought this was a long dead/ necro topic, I asked Zinc as did several other people while the game was in development to include the Galaxy X, so their was some documented requests to make it a non exclusive way before it was ever considered for the referral program.

    What does that have to do with anything? So you asked him for it, I'll bet you go back far enough, you can find people asking for almost every pre-order thing to be non exclusive.


    I just can't comprehend why some of you people are against this. It can only help the game, increase revenue, and get more players, so why is it so horrible???? I'd figure you'd want to do whatever will help the game...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited March 2011
    You are still on this?
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