monkeyshatter Arc User

They should be up now.

The server should be back up now. We were told that it was a hardware problem which is why it took so long to get back up. Once again we apologize for the inconvenience and thank you for your patience. b:thanks

We've been told that there's an ETA of about 30-60 more minutes. Let's keep our fingers crossed.

Hi everyone, We are still looking into the problem. Unfortunately Lost City will remain down until we can provide a fix. We apologize for the inconvenience and will keep you updated.

Is it too late to call him George? https://www.youtube.com/watch?v=2JlVqfC8-UI

Phew, glad I didn't have to be the one to bring that one up. b:cute

I was able to get the page to work and my points updated the other day when I tested it. Are you guys still having problems? Keep in mind I had to wait a few hours, but it eventually got updated.

The page should now be back up. It might take a while for your points to update, so please give it up to 24 hours. Thanks for your patience! b:victory

Hi everyone, We've decided to extend this event by another additional week, so you'll be able to do it until 10/16. Happy questing! b:victory

We'll be having a restart tonight. The official announcement will be going up a little later.

Hi everyone, That's definitely a typo and I'll have it changed immediately. Sorry for any confusion. b:thanks

Hey BungaSakura, Check your PMs b:victory

Welcome aboard! b:victory

We are also aware of that issue and are working to resolve it as well.

Points should be updated once the page is back up. b:victory

Hi everyone, The DQ page should now be updating your points correctly. The system is still distributing, so if you still have not received your points, please check again at a later time. Sorry for any inconveniences this may have caused. b:thanks

Hi everyone, While it is true that the 8 hour timer system is in place, I just wanted to alleviate your concerns and confirm that the system is disabled for our version of the game. We didn't think it was beneficial for you guys so we requested to turn it off for our version. As far as I know, it shouldn't be on, so please…

2x should now be turned on for all servers. Sorry for the inconvenience. b:thanks

2x should now be properly turned on. Sorry about that. b:thanks

The items should be sent to everyone regardless of whether or not they submitted a ticket. If they still have not received the items after the August 2nd date, please have them submit a ticket. b:victory

You'll never see him alive again unless you go to (688, 796) and give me 100 Pillar Pigs. b:sin

I just checked with the CS team and it is indeed a legitimate offer. Please keep in mind that we will never ask for your login/private information, so don't ever provide it if asked. And good luck! b:victory

To be safe, don't click the link for now. I'll update you guys on Monday when I can get an answer from the CS team. b:victory

Just to follow up, I've confirmed that the codes were sent out. Since the contest is being run by another party, it is up to them to decide who wins and when. Hopefully you guys won't need to wait much longer to find out who the winners are. Early congratulations to everyone who wins! b:victory

Thanks for bringing this to my attention. To my knowledge, the codes should have been sent out a few weeks ago. I'll follow through to see what happened, but I won't be able to get an answer until Monday at the earliest since it's the weekend . b:cry PS Bring on the zombies!

Servers are up!

imnotwraith, Please PM me with more details and I will look into it.

Hey SkogDyr, Thank you for the question. Without getting too much into the technical details, it boils down to the need for a consistent build of all versions of Perfect World in order to provide the best experience to all Perfect World players around the world. That is why it is important that our engineering and…

Hi everyone, We are aware of this issue and a patch to address it is being worked on. Currently, there are plans to implement the fix as soon as we can. This means maintenance might be performed earlier than usual this week. In the meantime, please refrain from using fixes from outside sources as they may be harmful to…

Hey guys, I just wanted to let you know that we're aware of this issue and we're trying to get the page working as soon as possible. We'll let you know when it's back in working order. b:thanks