Comments
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Level 0 as in your character level?
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I'm in the East Coast as well and I don't have problems connecting to the game servers.
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This is my speed test results , not sure if it's "Good". - Also when using a hot key skill such as F2 for Elf , It takes about 2-4 seconds for the skill to actually start and when I kill the monster the animation for it doesn't start till about 3-5 seconds after I actually killed it.
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It could just be some software like Norton Anti virus or any other Anti Virus program you might have or just simply your router / firewalls.
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Usually you can open / allow the port threw windows firewall or your router. http://support.microsoft.com/kb/308127 - Windows firewall If your using linksys you can access the router control panel threw http://192.168.1.1