Arc Integration General Discussion/Feedback

SylenThunder - Sanctuary wrote: »

I will answer your questions as they were presented and answered earlier. In the case that they weren't, I will simply answer them (Though I have probably already posted it elsewhere in the past 24 hours.)





This I've written a bunch, but I'm not going to dig up an exact quote...
Arc doesn't cause extra lag unless your PC and/or internet connection is completely unable to manage a couple of extra packets being sent accross the connection.

Arc doesn't make PWI slow, or cause extra lag, unless your PC was at the **** end of standard PC specs 9 years ago, and doesn't have the resources to manage an extra 100MB of RAM and about 1% of CPU usage. Ok, I admit, I could be wrong about that if you have a newer PC with "ok" specs and have overloaded it with bloatware and **** programs that are eating up your resources.

It's user-friendly now for anyone with a smidgen of common sense.

DQ was supposed to end last year. Pissing and moaning about it now is silly.
Arc is pretty easy to use, it has a nice interface, though it does have a few bugs they are still working out. Overall though, if you have a system with decent specs that was manufactured in the last 5 or 6 years, you won't be having the issues you folks insist you are having.

Their choice to push Arc is made from a business standpoint, and from there, it makes a lot of sense.

LET me be more clear since I guess you didn't get that I wasn't asking you I was asking PWE. So your rather rude comments are not welcome. And for your info Arc does lag things more, as in when the game lags, which is does often the Arc **** lags it even more, that has nothing, NOTHING to do with my computers, one of which for your smart *** info is a brand new AlienWere laptop with the best specs out there. And I run the top of the line cable internet though TimeWarner, like the $80 serves so it's the fastest I can get. It's not my internet or my equipment even though that is the standard spiel from PWE and for 'tards like you. So bite my big toe with your snide little comments. You don't know half as much as you think you do. And Arc did on two occasion put Spyware on my computer not just harmless tracking cookies to help navigate the Arc but spyware. So it is no longer safe and I don't give a rats hind end what you or PWE's PR people try to feed us.
As for the DQ, sure they said it was going but they didn't take it out when they said they would leading us to believe it would stay around, very normal assumption I would say. AND they said they would replace it with something "better", so where is what they promised?
And ***'tard the Arc **** is glitchy as hell, and not user friendly and it's not just me that feels that way since I have had to walk a number of other people though it to get something as simple as a blessing. User friendly means it's easy to use, and it's far from it. Now go stick your head back up your tail end and let a person from PWE answer me or not as they choose, but I don't care to hear from you because as anyone can see you are the one with less then a "smidgen of common sense", insulting someone who has every right to voice her option and ask her question without getting insulted by the likes of you.
Have a nice day.

Servetje - Morai wrote: »

Just log in PWI with arc. After you done logging press CTRL+ALT+Delete and terminate arc from running processes and continue gaming b:victory

sorry, that does not work since arc HAS to be running to run the game. Obviously you did not kill all the processes.

SylenThunder - Sanctuary wrote: »

You screwed up by not properly using the registry repair tool to tell Arc where your client is.

On a side note, the client is only 8GBM right now.

no syl, actually arc screwed up by not finding his/hers original files. put the blame where it really is.

Velra - Dreamweaver wrote: »

LET me be more clear since I guess you didn't get that I wasn't asking you I was asking PWE. So your rather rude comments are not welcome. And for your info Arc does lag things more, as in when the game lags, which is does often the Arc **** lags it even more, that has nothing, NOTHING to do with my computers, one of which for your smart *** info is a brand new AlienWere laptop with the best specs out there. And I run the top of the line cable internet though TimeWarner, like the $80 serves so it's the fastest I can get. It's not my internet or my equipment even though that is the standard spiel from PWE and for 'tards like you. So bite my big toe with your snide little comments. You don't know half as much as you think you do. And Arc did on two occasion put Spyware on my computer not just harmless tracking cookies to help navigate the Arc but spyware. So it is no longer safe and I don't give a rats hind end what you or PWE's PR people try to feed us.
As for the DQ, sure they said it was going but they didn't take it out when they said they would leading us to believe it would stay around, very normal assumption I would say. AND they said they would replace it with something "better", so where is what they promised?
And ***'tard the Arc **** is glitchy as hell, and not user friendly and it's not just me that feels that way since I have had to walk a number of other people though it to get something as simple as a blessing. User friendly means it's easy to use, and it's far from it. Now go stick your head back up your tail end and let a person from PWE answer me or not as they choose, but I don't care to hear from you because as anyone can see you are the one with less then a "smidgen of common sense", insulting someone who has every right to voice her option and ask her question without getting insulted by the likes of you.
Have a nice day.

We need to clear up a couple of things here...

1. No, I am not an employee of PWE. That aside, the information you get from me is not going to be a whole lot different from what you're going to get from Sparkie. In fact, I've actually provided this community with a lot more information on the client, on Arc, and on how they work, than most of the CM's and GM's we've had. You should try reading some of my posts.

2. Sounds like you've got a resource problem. You should also look into the difference between Lag and low FPS, because it sounds like you're talking about FPS.

3. Alienware is ****. Ever since they got bought out, it's just another high-end overpriced system with a ****-load of bloatware. I can build a system right now with twice the power for between $1,200 and $2000. It will run circles around their "high-end" system for upwards of $3-4,000. (Just did it a few months ago, plan to build another one soon with SLI.)

4. It doesn't matter how fast your internet is if your PC is overloaded with bloat. Choose to use wireless, and you can cut that speed in half. (At least)

5. The "spyware" in Arc is something you could opt-out of, and if you had bothered to pay attention to the install you might have noticed that.

6. The DQ this is something we're lucky to have in the first place. I'm surprised it's been around as long as it has. The fact that the ball has been dropped there is no surprise either. PWE doesn't have the staff allocated to this client that they used to.

Good luck waiting for Sparkie to see your QQ though, and even more luck to getting a response that is any better than the ones I've provided already.

If you'd like some help with your issues, I will need a copy of the output from a dxdiag.txt file, and a link to a published Speccy report taken while you are having the issues.
(Remember to use the [code] tags for the dxdiag info and to remove any trademark characters so it doesn't get cut off.) (CODE tag is the # symbol in the editor.)
Start a new thread in the tech support forum, or PM me.

Also, here's a couple of interesting articles...
Lag vs FPS
How to get rid of Lag guide.

SylenThunder - Sanctuary wrote: »

We need to clear up a couple of things here...

1. No, I am not an employee of PWE. That aside, the information you get from me is not going to be a whole lot different from what you're going to get from Sparkie. In fact, I've actually provided this community with a lot more information on the client, on Arc, and on how they work, than most of the CM's and GM's we've had. You should try reading some of my posts.

2. Sounds like you've got a resource problem. You should also look into the difference between Lag and low FPS, because it sounds like you're talking about FPS.

3. Alienware is ****. Ever since they got bought out, it's just another high-end overpriced system with a ****-load of bloatware. I can build a system right now with twice the power for between $1,200 and $2000. It will run circles around their "high-end" system for upwards of $3-4,000. (Just did it a few months ago, plan to build another one soon with SLI.)

4. It doesn't matter how fast your internet is if your PC is overloaded with bloat. Choose to use wireless, and you can cut that speed in half. (At least)

5. The "spyware" in Arc is something you could opt-out of, and if you had bothered to pay attention to the install you might have noticed that.

6. The DQ this is something we're lucky to have in the first place. I'm surprised it's been around as long as it has. The fact that the ball has been dropped there is no surprise either. PWE doesn't have the staff allocated to this client that they used to.

Good luck waiting for Sparkie to see your QQ though, and even more luck to getting a response that is any better than the ones I've provided already.

If you'd like some help with your issues, I will need a copy of the output from a dxdiag.txt file, and a link to a published Speccy report taken while you are having the issues.
(Remember to use the [code] tags for the dxdiag info and to remove any trademark characters so it doesn't get cut off.) (CODE tag is the # symbol in the editor.)
Start a new thread in the tech support forum, or PM me.

Also, here's a couple of interesting articles...
Lag vs FPS
How to get rid of Lag guide.

Wow you are dense, I said I don't care what you have to say. How much clear can I get. It show a lack in your ability to either read or comprehend what you read, whichever it is let me make it very very clear as simply as I can. I do not care what you have to say. As for me giving you any info regarding me or my equipment...are you high? I don't know you nor do I trust just any wannabe know it all with any info about me. No Thank you.
Oh and just so you know I have a number of computers, the laptop is only the latest gift I got but I have 2 desk top both well under five years old, one is less then a year old and another laptop and all work great with any other game, some that have higher requirements then PWI. It's LAG not FPS that is the issue, and not just any lag but server side lag. Lag spikes to be more exact. I might not be a computer person but I do know the difference.

sparkiesoft wrote: »

I'm putting this here since I know a lot of you have questions/concerns with Arc regarding the forced integration. This will be strictly for feedback only. If you don't like Arc, that's fine but do not post if you have nothing constructive to say. If you have suggestions, or things you would like to see in the future, by all means post them here and I'll forward them to the team. (Barring they are legitimate)

Here is the blog, that will link to the thread: http://community.arcgames.com/en/news/pwi/detail/3038993-arc-integration

For those of you having trouble getting Arc to recognize your game, go here: http://support.arcgames.com/app/answers/detail/a_id/4275/~/%28arc%29-registry-repair-tool

As for common questions:

Spyware: No, Arc is not spyware. If your AV is going off, you may want to check you don't have something else on your computer causing this.

Dual Clienting: Multiple posts have been made by SylenThunder on how to do this, here's one: http://pwi-forum.perfectworld.com/showpost.php?p=21425211&postcount=321

Cookies: No not the ones you eat, the web browsing ones. These work just like the ones on Google, Yahoo, our own website do.

Arc is Laggy: If you have too many programs open and your computer can't handle it, your programs will start to lag. Close down any processes you don't need via Cntrl+Alt+Delete>Task Manager. If that doesn't work, close and restart Arc.

If you have any others, feel free to post them so I can add them to the list. Be polite, be understanding, and most importantly, give constructive criticism so we can help you.

Let's start with not making players eat mandatory DRM/bloatware, and work our way from there.

Seriously, was the backlash shocking to you and your company? I had said it in the "We are not listening to our players about making Arc mandatory ASAP" thread, that people would be upset.

Guess what?

BOOM!

And that's not even a quarter of the discussion. There's the tech support area of the forums, the lower depths, and in all other PWE forums where Arc has become mandatory, there are also many hundreds of complaints.

Ignorant company is ignorant.

Interesting, this has been un-stickied, and sparkie started a new thread, but he didn't say anything here. b:avoidb:avoid

iv been playing PWI since the early 2001 and i have also played the command and conquer franchise which also runs on a multi-game platform...the origen platform has been around for as long as the PWI programing :circa 1999: they still cant fix the problems with the platform what makes you think you will be able too? b:surrender b:angry

sparkiesoft wrote: »

Thread was getting out of hand. Easier to start a new one with the sole purpose of feedback, so I can let our Arc devs know what's up and what players want.

You are well aware of what players want.
We want Arc Optional.
Now pass this to the devs, please.

camiraaus1 wrote: »

b:angry i have spend hours now trying to log in. tried to access the link to the reapir tool it will not open, i have deleted and installed arc. it will not let me log in unless i download the game, i have turned off anit virus and spy ware ect. am admin on my laptop nothing will work i have to install pwi again. it sucks and i am not happy. i am offline now for a month of pwi because when its finish i am out of internet data. i guess you developers will never see this post, because you dont care. i am just 1 of millions, but heck fix the bugs and problems in game as well in arc. all you think about is to make sure your stupid boutique is running smoothly as. i did like this game its fun and entertaining. but come on fix up the bugs do beta runs to sort out bugs and problems. i had arc while it was beta but you never seem to fix anything. just put it out there and thats it. fixing problems never, when you going to fix the quest for the 2nd reborn quest? guess never like so many others. b:cry its sad a great game stuffed up by its own developers. well i be offline for the next month thanks a lot pwi.

go to x:\your\pwi\directory\patcher and rename 'stringtab.txt' to 'we hate arc.txt'. Then just run the patcher normally.

Please Arc Games, stop making it difficult for us. Just leave Arc optional, players can't add zhen to a game they can't even play.

Is anyone else who has the virus protecter BullGuard getting a virus flag up 'Gen:Variant.Kazy 159562 when downloading the new Launcher? As it is putting the game straight into Quarantine and how this has got connected to this???

camiraaus1 wrote: »

b:angry i have spend hours now trying to log in. tried to access the link to the reapir tool it will not open, i have deleted and installed arc. it will not let me log in unless i download the game, i have turned off anit virus and spy ware ect. am admin on my laptop nothing will work i have to install pwi again. it sucks and i am not happy. i am offline now for a month of pwi because when its finish i am out of internet data. i guess you developers will never see this post, because you dont care. i am just 1 of millions, but heck fix the bugs and problems in game as well in arc. all you think about is to make sure your stupid boutique is running smoothly as. i did like this game its fun and entertaining. but come on fix up the bugs do beta runs to sort out bugs and problems. i had arc while it was beta but you never seem to fix anything. just put it out there and thats it. fixing problems never, when you going to fix the quest for the 2nd reborn quest? guess never like so many others. b:cry its sad a great game stuffed up by its own developers. well i be offline for the next month thanks a lot pwi.

The link works fine, it takes you to the support center page where you need to click the download link, download it then unzip it, then run it. And for God's sake why do people insist on deleting the game and reinstalling when more often than not the fix is simple and usually right here on the forum.

Since only being able to log on with arc now is there a way to multi client now or is that something else they have taken from players?

Sevchenko - Dreamweaver wrote: »

go to x:\your\pwi\directory\patcher and rename 'stringtab.txt' to 'we hate arc.txt'. Then just run the patcher normally.

Please Arc Games, stop making it difficult for us. Just leave Arc optional, players can't add zhen to a game they can't even play.

Thx, ARC was pissing me off, even if you kill it VIA task manager it comes back and you cannot kill other process only the browser ****, now after this ARC doesn't even appear, much appreciated. That **** consumes 100k + resources x.x