FC Glitch Update

1353638404164

Comments

  • MrFortySeven - Harshlands
    MrFortySeven - Harshlands Posts: 64 Arc User
    edited April 2012
  • KawaiiJen - Heavens Tear
    KawaiiJen - Heavens Tear Posts: 2,461 Arc User
    edited April 2012
    /sigh.

    Lock this thread so it'll drop to the bottom so people can complain about something else please.

    What a surprise....
    [SIGPIC]http://i48.tinypic.com/2r61kw3.jpg[/SIGPIC]
    Ty Fon for the Siggy <3

    The rare and exotic Sage Archer of HT. b:cute
  • X_trigger_X - Heavens Tear
    X_trigger_X - Heavens Tear Posts: 1,301 Arc User
    edited April 2012
    I deleted it because you're making up things, and the post was extremely inappropriate for the forums. Have a nice day.

    Oh I thought you were the same Chelly from TotalSin on HT that I was in faction with when she become a mod. That being the same Chelly that joined Enrage on said p.server as a cleric. And yeah, it was abit inappropriate sorry.



    b:kiss
  • FateMakerr - Heavens Tear
    FateMakerr - Heavens Tear Posts: 953 Arc User
    edited April 2012
    unstickied?

    ...pathetic.
    [SIGPIC][/SIGPIC]
    Semi Retired Psychic of Radiance faction//Entering full retirement upon the release of ĠuildẂars2 or an otherwise drastic change in PWI management.
    "Exploiting a glitch is a violation of the ToS under User Conduct:
    (l) Using or exploiting any bugs, errors, or design flaws to obtain unauthorized access to the Service or to gain an unfair advantage over other players"-frankieraye ............guess he changed his mind.
  • chaoticshelly
    chaoticshelly Posts: 0 Arc User
    edited April 2012
    Oh I thought you were the same Chelly from TotalSin on HT that I was in faction with when she become a mod. That being the same Chelly that joined Enrage on said p.server as a cleric. And yeah, it was abit inappropriate sorry.



    b:kiss

    My only characters are Chaotica_ and Rannulfr on Heaven's Tear. She has never been a mod.

    Leave private server discussion out of this forum, thank you.
  • MrFortySeven - Harshlands
    MrFortySeven - Harshlands Posts: 64 Arc User
    edited April 2012
    I wonder if MAYBE they would actually do something if people started CALLING them, since it would be a little harder to ignore phone calls than how easy it IS to ignore the forums!

    Maybe we should all start calling and voicing our complaints (although ofc when you call them at their number listed at the BBB it says 'for customer support please submit a ticket, what a joke!)

    (six five zero) five nine zero - seven seven zero zero

    b:angryb:surrenderb:angry
  • Foxy_Fiona - Heavens Tear
    Foxy_Fiona - Heavens Tear Posts: 217 Arc User
    edited April 2012
    They are gonna need a huuuuuge rug if they want to pretend this mess never happened.
  • MrFortySeven - Harshlands
    MrFortySeven - Harshlands Posts: 64 Arc User
    edited April 2012
    Which this doesn't help confusion here:

    http://www.whitepages.com/business/perfect-world-entertainment-in-foster-city-ca

    either they have two offices in CA or not all of the information available is 'up to date'

    but the number they also have (not verified) with the white pages is

    (six five zero) five nine zero - seven seven two five
  • SashaGray - Heavens Tear
    SashaGray - Heavens Tear Posts: 3,765 Arc User
    edited April 2012
    wash the sticky away b:sad
    [SIGPIC][/SIGPIC]
  • MrFortySeven - Harshlands
    MrFortySeven - Harshlands Posts: 64 Arc User
    edited April 2012
    Then ofc I found another entry:

    http://www.local.com/business/details/foster-city-ca/perfect-world-entertainment-inc-110998402/

    (six five zero) five nine one - one two one one

    Then, I even found this number (although it's for their "billing department")

    1-888-344-4478 (phone hours are 10am to 7pm PDT)
  • MrFortySeven - Harshlands
    MrFortySeven - Harshlands Posts: 64 Arc User
    edited April 2012
    Just an FYI those could be different extensions.

    My company runs in an office and depending on what department you want to reach the numbers are different.

    I know and understand that, but I did find it odd that I found two addresses for them. Which means one of two things: yes, they have two office locations in CA, or that some of the information is not up to date (IE they moved/relocated)...

    Also it is PATHETIC for a company like this to not have an EASY TO FIND PUBLIC phone number for US, the CUSTOMERS

    VERY SHADY!
  • KawaiiJen - Heavens Tear
    KawaiiJen - Heavens Tear Posts: 2,461 Arc User
    edited April 2012
    I know and understand that, but I did find it odd that I found two addresses for them. Which means one of two things: yes, they have two office locations in CA, or that some of the information is not up to date (IE they moved/relocated)...

    Also it is PATHETIC for a company like this to not have an EASY TO FIND PUBLIC phone number for US, the CUSTOMERS

    VERY SHADY!

    Well Ill ask this.(I deleted my post because it might violate privacy reasons)

    If you were a nut job and they just closed a game where a ton of your money was invested. And you wanted to attempt some kind of like suicidal attack on the company... you wouldn't know which to go to... as well as yes it could be outdated.

    And maybe there is a reason they don't want their phones blown up with no offense to some... idiots complaining about something when they have more important things to deal with.
    Example. None of my clients have access to my direct phone number just my email. However if an issue may arise their consultants can contact me by phone.
    [SIGPIC]http://i48.tinypic.com/2r61kw3.jpg[/SIGPIC]
    Ty Fon for the Siggy <3

    The rare and exotic Sage Archer of HT. b:cute
  • MrFortySeven - Harshlands
    MrFortySeven - Harshlands Posts: 64 Arc User
    edited April 2012
    (I edited my post of your quote taking out the part I believe you were referencing in regard to privacy BTW)

    There is NO excuse for not having a PUBLIC CUSTOMER SUPPORT phone number for a game like this. I cannot mention names, but there's a company out there (A WELL known one) that carries the name of a winter storm that has public phone numbers. ALL "GOOD" companies have easy to locate PUBLIC phone numbers. The fact that PWE does not, well, proves that they are shady!
  • KawaiiJen - Heavens Tear
    KawaiiJen - Heavens Tear Posts: 2,461 Arc User
    edited April 2012
    (I edited my post of your quote taking out the part I believe you were referencing in regard to privacy BTW)

    There is NO excuse for not having a PUBLIC CUSTOMER SUPPORT phone number for a game like this. I cannot mention names, but there's a company out there (A WELL known one) that carries the name of a winter storm that has public phone numbers. ALL "GOOD" companies have easy to locate PUBLIC phone numbers. The fact that PWE does not, well, proves that they are shady!

    Is my business I work shady because I have more important things to work on then sit around answering questions from all of my clients? (I have over 5000 of them btw). :P

    I'm sure the staff has more things they have to accomplish each day then that. They have the support section via internet because most of the questions have already been answered and can be found there. Otherwise you can submit a ticket (Which for the most part they respond within the time they say they will.Just like I can be emailed with questions that I can glance at and give answers when I have a free moment rather than devoting all my time to it)
    [SIGPIC]http://i48.tinypic.com/2r61kw3.jpg[/SIGPIC]
    Ty Fon for the Siggy <3

    The rare and exotic Sage Archer of HT. b:cute
  • MrFortySeven - Harshlands
    MrFortySeven - Harshlands Posts: 64 Arc User
    edited April 2012
    HA, why you brown nosin' PWE ???

    Do you work for them ???

    And you mean they have 'online support' and 'tickets' because THOSE can be 'automated' so yea, people at the company really don't have to listen to any 'complaints' or actually 'help people'
  • Nymfysubstaz - Dreamweaver
    Nymfysubstaz - Dreamweaver Posts: 294 Arc User
    edited April 2012

    That is only because they aren't even licensed with the BBB if you would read it. Sighs...at least get your information correct before spewing your nonsense...

    BBB Accreditation
    Perfect World Entertainment is not BBB Accredited.

    Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

    Reason for Rating
    BBB rating is based on 16 factors. Get the details about the factors considered.

    Factors that lowered Perfect World Entertainment's rating include:

    Length of time business has been operating.
    Failure to respond to 4 complaints filed against business.

    None of this means they are doing bad business. Get a business law degree then spew until then shush. please put this in Lower Depths Mods it's more than high time. Thanks
    Everyone needs a good innocent girly hump every now & then.
    [SIGPIC][/SIGPIC]
  • KawaiiJen - Heavens Tear
    KawaiiJen - Heavens Tear Posts: 2,461 Arc User
    edited April 2012
    HA, why you brown nosin' PWE ???

    Do you work for them ???

    And you mean they have 'online support' and 'tickets' because THOSE can be 'automated' so yea, people at the company really don't have to listen to any 'complaints' or actually 'help people'

    I don't but at the same time I can see from their point of view working in an office and doing about 10 different jobs in a day. You can only do so much. :P
    All replies are automatic first to make sure its not an easy question. They look at it afterwards and then will reply. (Never had a 100% automated bot ticket I submitted)
    [SIGPIC]http://i48.tinypic.com/2r61kw3.jpg[/SIGPIC]
    Ty Fon for the Siggy <3

    The rare and exotic Sage Archer of HT. b:cute
  • Aubree - Dreamweaver
    Aubree - Dreamweaver Posts: 1,868 Arc User
    edited April 2012
    Is my business I work shady because I have more important things to work on then sit around answering questions from all of my clients? (I have over 5000 of them btw). :P

    I'm sure the staff has more things they have to accomplish each day then that. They have the support section via internet because most of the questions have already been answered and can be found there. Otherwise you can submit a ticket (Which for the most part they respond within the time they say they will.Just like I can be emailed with questions that I can glance at and give answers when I have a free moment rather than devoting all my time to it)

    Take note of item #1

    This is one of the most important things I look for when spending money online. What is their contact information in the case something goes wrong. If they don't have adequate contact info, I don't spend money there.


    Also I think a big difference between you and PWE is they are publicly traded. Are you?
  • MrFortySeven - Harshlands
    MrFortySeven - Harshlands Posts: 64 Arc User
    edited April 2012
    Take note of item #1

    This is one of the most important things I look for when spending money online. What is their contact information in the case something goes wrong. If they don't have adequate contact info, I don't spend money there.

    YOU sir/mam are SMART b:victory
  • Nymfysubstaz - Dreamweaver
    Nymfysubstaz - Dreamweaver Posts: 294 Arc User
    edited April 2012
    It's sooo wonderful to see how many people actually have worked in the BBB! I never KNEW so many BBB'ers played this game. To think I worked for and with them for the last 20 years and neeever knew such people existed. I will make sure to add you all to my resume...Moving along this post should have been terminated days ago. It has violated numerous parts of PWI's TOS. In case you all don't have yours handy I do...

    http://www.perfectworld.com/about/terms

    It will not allow me to post it as it's too large of a file.

    (a) User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
    (b) User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law...
    ...(h) User Content that violates the Rules of Conduct or that, in the sole judgment of PWE, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site, or which may expose PWE or its users to any harm or liability of any type.
    PWE takes no responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is PWE liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of Interactive Areas is at your own risk. As a provider of interactive services, PWE is not liable for any statements, representations or User Content provided by its users in any public forum, personal home page or other Interactive Area. Although PWE has no obligation to screen, edit or monitor any of the User Content posted in any Interactive Area, PWE reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on the Site at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on the Site at your sole cost and expense..
    ...11. User Conduct

    You must observe these Terms, all Rules of Conduct, all applicable laws and all basic rules of etiquette and common courtesy when using the Website and the Service. Any conduct that violates the law in an offline, real world community is also a violation of these terms. PWE will not tolerate any illegal or offensive conduct.
    Without limiting the foregoing, in addition to the User Content rules set forth in Section 10 above, you agree not to take any of the following actions:
    (a) Harm minors in any way;(h) Impede or disrupt the Service or the normal flow of game play or dialogue in the game or in Interactive Areas on the Site or use vulgar language, abusiveness, use of excessive shouting (ALL CAPS) "spamming" or any other disruptive or detrimental methods in an attempt to disturb other users or PWE employees;
    (b) Impersonate any person or entity, including any PWE officials, forum leaders, guides, hosts, employees or agents, or falsely state or otherwise misrepresent your affiliation with a person or entity;
    (f) "Stalk," threaten or otherwise harass or cause discomfort to another;
    Everyone needs a good innocent girly hump every now & then.
    [SIGPIC][/SIGPIC]
  • Knownase - Heavens Tear
    Knownase - Heavens Tear Posts: 6,959 Arc User
    edited April 2012

    To the players who refused to exploit the glitch, we're sorry that we cannot deliver the justice that you were waiting for, but we can promise that we will work to improve all facets of community, engineering, and customer service to ensure that something like this doesn't happen again.

    Why am I laughing at this part............?


    b:surrender
    [SIGPIC][/SIGPIC]
    b:flowerHave a Techno Rave Flower!b:flower

    -Self-Proclaimed TW commentator of HT-
    -Certified Barbarian Master-
    -You gained +10 coolness points for viewing this signature-
    -Master of Coffee-
  • KawaiiJen - Heavens Tear
    KawaiiJen - Heavens Tear Posts: 2,461 Arc User
    edited April 2012
    Take note of item #1

    This is one of the most important things I look for when spending money online. What is their contact information in the case something goes wrong. If they don't have adequate contact info, I don't spend money there.


    Also I think a big difference between you and PWE is they are publicly traded. Are you?

    Yes actually My company is. We are a distributor of different magazines you see in stores such as M Enquirer Examiner Playboy Country Weekly and tons more. I run the entire RDA(Retail Display Allowance) department for my company. >_>
    [SIGPIC]http://i48.tinypic.com/2r61kw3.jpg[/SIGPIC]
    Ty Fon for the Siggy <3

    The rare and exotic Sage Archer of HT. b:cute
  • Nymfysubstaz - Dreamweaver
    Nymfysubstaz - Dreamweaver Posts: 294 Arc User
    edited April 2012
    You just have to keep saying dumb things don't ya, you brown noser b:chuckle

    I would ask that you reread it Sir. (smiles politely)
    Everyone needs a good innocent girly hump every now & then.
    [SIGPIC][/SIGPIC]
  • chaoticshelly
    chaoticshelly Posts: 0 Arc User
    edited April 2012
    You just have to keep saying dumb things don't ya, you brown noser b:chuckle

    Please keep these kind of posts off the forums insulting forum members is not welcome on the forums. Thanks.
  • Tremblewith - Heavens Tear
    Tremblewith - Heavens Tear Posts: 1,558 Arc User
    edited April 2012
    Thread already unsticked? LOL. It's okay to cheat, steal, etc according to PWE.

    Glad there's under a full 72 hours before I have access to my new game. At least they have policies and don't treat their player base like walking dollar bills.

    Goodbye PWE, lol. I hope you close down soon, and you all loose your precious jobs. What will you all do then? XD

    /threadwillbeclosedinlessthan10morepages
  • krisnda
    krisnda Posts: 4,655 Community Moderator
    edited April 2012
    If the GM's did their job in the first place we wouldn't have any bile or acid to spit b:surrender As far as the thread 'spinning it's wheels' I've said that before too, but nobody seems to care, apparently including GM's, CM's, MOD's, the "player-base", you name it...

    Another person who thinks that the mods work for the company.

    So sad. b:sad
  • chaoticshelly
    chaoticshelly Posts: 0 Arc User
    edited April 2012
    Krisnda wrote: »
    Another person who thinks that the mods work for the company.

    So sad. b:sad

    I know, it'll never end b:surrender
  • brownnoser
    brownnoser Posts: 2 Arc User
    edited April 2012
    That is only because they aren't even licensed with the BBB if you would read it. Sighs...at least get your information correct before spewing your nonsense...

    BBB Accreditation
    Perfect World Entertainment is not BBB Accredited.

    Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

    To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

    Reason for Rating
    BBB rating is based on 16 factors. Get the details about the factors considered.

    Factors that lowered Perfect World Entertainment's rating include:

    Length of time business has been operating.
    Failure to respond to 4 complaints filed against business.

    None of this means they are doing bad business. Get a business law degree then spew until then shush. please put this in Lower Depths Mods it's more than high time. Thanks

    Sorry you are incorrect. BBB accreditation has nothing to do with rating.

    Here is a prime example (of a non competitor [not another game]):

    http://www.bbb.org/utah/business-reviews/internet-web-hosting-companies/bluehost-in-provo-ut-22005507

    They are not BBB accredited, and have 50 (more than double PWE's 20) complaints, and yet they STILL receive an A+ rating
  • God_Exiler - Sanctuary
    God_Exiler - Sanctuary Posts: 78 Arc User
    edited April 2012
    This is just pathetic all this is doing is harming PWE's business.

    They are only endorsing people to cheat, glitch, and break tos in whatever way they possibly can so long as PWE is able to make money out of it in the long run (the gooners end up hitting 101+ and need to buy R9 + other stuff)

    While on the other hand it also endorses the honest people to leave to private servers or to other game companies to play different games.
    No
  • Knownase - Heavens Tear
    Knownase - Heavens Tear Posts: 6,959 Arc User
    edited April 2012
    This is just pathetic all this is doing is harming PWE's business.

    They are only endorsing people to cheat, glitch, and break tos in whatever way they possibly can so long as PWE is able to make money out of it in the long run (the gooners end up hitting 101+ and need to buy R9 + other stuff)

    While on the other hand it also endorses the honest people to leave to private servers or to other game companies to play different games.

    But remember!

    we can promise that we will work to improve all facets of community, engineering, and customer service to ensure that something like this doesn't happen again.
    b:chuckle
    [SIGPIC][/SIGPIC]
    b:flowerHave a Techno Rave Flower!b:flower

    -Self-Proclaimed TW commentator of HT-
    -Certified Barbarian Master-
    -You gained +10 coolness points for viewing this signature-
    -Master of Coffee-
This discussion has been closed.