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Post Info for Problems With Jones Blessing Here ONLY!

darthpanda16darthpanda16 Posts: 9,471 Arc User
edited April 2014 in Support Desk
Hello Wonderful PWI Players!

I have been asked by my Master to gather more data from our Empire about the shenanigans going on with the Jones Blessing problem (I bet the rebels are causing it).

Please post ONLY the asked for information. This is not a complaint thread.

Different departments will be checking out this thread, so the information that you provide is critical to us ironing out the speed bumps of resistance.

Please do not submit a ticket to customer support about this issue. Please wait to get a result and updates posted here on the forums. You can post the info below to help get it fixed. Thanks!


If you are not able to get the Jones Blessing to work properly for you, please tell us:


1) What web browser are you using? What version?

2) What plugins and ad blockers are you using for your web browser?

3) What toolbars do you have installed in your web browser?

4) What is your screen/desktop resolution?

5) Are you running your browser in windowed mode or maximized mode?

6) Are you using a laptop, netbook, tablet, or desktop?

7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)

8) Please post a screenshot of the error you receive
Post edited by darthpanda16 on
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Comments

  • SkogDyr - Lost CitySkogDyr - Lost City Posts: 561 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    IE8

    2) What plugins and ad blockers are you using for your web browser?
    Name Java(tm) Plug-In 2 SSV Helper
    Publisher Sun Microsystems, Inc.
    Status Enabled
    File date Wednesday, May 04, 2011, 6:33 AM
    Version 6.0.260.3
    Load time 0.04 s

    Name Shockwave Flash Object
    Publisher Adobe Systems Incorporated
    Status Enabled
    File date Friday, May 06, 2011, 10:17 AM
    Version 10.2.159.1



    3) What toolbars do you have installed in your web browser?
    None

    4) What is your screen/desktop resolution?
    1920x1080 32Bpp

    5) Are you running your browser in windowed mode or maximized mode?
    Max

    6) Are you using a laptop, netbook, tablet, or desktop?
    Desktop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows Vista Home Premium V6 sp2

    8) Please post a screenshot of the error you receive

    fberror1.th.jpg
    [SIGPIC][/SIGPIC]
  • opotraceopotrace Posts: 1 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    IE9 - Mozilla Firefox 5 - Google Chrome 12

    2) What plugins and ad blockers are you using for your web browser?

    Shockwave Flash Object

    Java Plug-in 1.6.0_24

    Eset Smart Securty 4

    But IE open safe mode "iexplore -extoff" all plugin deactive. Results fail


    3) What toolbars do you have installed in your web browser?
    None

    4) What is your screen/desktop resolution?
    1680X1050 32Bit

    5) Are you running your browser in windowed mode or maximized mode?
    I use both them. Windows mode and Maxsimized mode.

    6) Are you using a laptop, netbook, tablet, or desktop?
    Desktop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows 7 Professional SP1

    8) Please post a screenshot of the error you receive
    fberror1.th.jpg
  • Risingson - Lost CityRisingson - Lost City Posts: 499 Arc User
    edited July 2011
    1) Web browser : Firefox, version : 5.0 (x86 fr)

    2) Plugins and ad blockers, I took a screenshot of all of these, to make it easier... here it goes : http://imageshack.us/f/402/pluginss.jpg/

    As for the ad blocker, I use Adblock plus.

    3) Toolbars : none

    4) Resolutio : 1680x1050 pixels

    5) Running my browser in maximized mode

    6) Using a desktop

    7) OS : Windows XP SP3

    8) Here is the error message I get : http://imageshack.us/f/688/blessingi.jpg/
    Risingson - 7x Psychic
    Indalecio - 3x Cleric
  • execrableexecrable Posts: 1 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Google Chrome 12

    2) What plugins and ad blockers are you using for your web browser?

    Flash - Version: 10.3.181.35
    Shockwave Flash 10.3 r181
    QuickTime (7 files) - Version: 7.6.9.1680.9
    Java (2 files) - Version: 6.0.230.5
    Silverlight - Version: 4.0.60531.0
    RealPlayer (3 files) - Version: 6.0.12.775
    Microsoft Office - Version: 14.0.4761.1000
    Chrome PDF Viewer
    McAfee SiteAdvisor - Version: 3.3.1.137
    Pando Web Plugin
    iTunes Application Detector
    Google Update - Version: 1.3.21.57
    Hulu Desktop - Version: 0.9.9.1

    3) What toolbars do you have installed in your web browser?
    None

    4) What is your screen/desktop resolution?
    1920x1080

    5) Are you running your browser in windowed mode or maximized mode?
    Maximized

    6) Are you using a laptop, netbook, tablet, or desktop?
    Desktop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows 7

    8) Please post a screenshot of the error you receive
    http://imageshack.us/photo/my-images/204/failafg.png/
  • Juriana - Heavens TearJuriana - Heavens Tear Posts: 126 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Google Chrome 12.0.742.122

    2) What plugins and ad blockers are you using for your web browser?
    Adblock 2.4.19


    3) What toolbars do you have installed in your web browser?
    None

    4) What is your screen/desktop resolution?
    1280x800

    5) Are you running your browser in windowed mode or maximized mode?
    Maximized mode

    6) Are you using a laptop, netbook, tablet, or desktop?
    Laptop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows XP SP3

    8) Please post a screenshot of the error you receive
    http://i54.tinypic.com/33jms7c.jpg
    [SIGPIC][/SIGPIC]
  • leeloofleeloof Posts: 0 Arc User
    edited July 2011
    1) firefox 5.0

    2)Adblock plus 1.3.9
    BitDefender Quickscan 0.9.9.98
    Greasemonkey 0.9.7

    3)none

    4)1440x900

    5)max

    6)laptop

    7)win7 32bit

    8)http://imageshack.us/photo/my-images/21/joneserror.jpg/
  • yurko5yurko5 Posts: 4 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    IE9

    2) What plugins and ad blockers are you using for your web browser?
    Shockwave Flash Object

    3) What toolbars do you have installed in your web browser?
    None

    4) What is your screen/desktop resolution?
    1680x1050

    5) Are you running your browser in windowed mode or maximized mode?
    maximized

    6) Are you using a laptop, netbook, tablet, or desktop?
    Desktop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows 7 Home Premium

    8) Please post a screenshot of the error you receive

    96519705.jpg
  • D_zaster - DreamweaverD_zaster - Dreamweaver Posts: 10 Arc User
    edited July 2011
    1)What web browser are you using? What version?
    google chrome version 12.0.742.122 (iv also tried mozila and IE latest versions and dont work)

    2)What plugins and ad blockers are you using for your web browser?
    Plug-in:shock wave flash 10.3.182.35
    extension: avast! WebRep

    3) What toolbars do you have installed in your web browser?
    none

    4)What is your screen/desktop resolution?
    1280x800 (max)

    5) Are you running your browser in windowed mode or maximized mode?
    maximized

    6) Are you using a laptop, netbook, tablet, or desktop?
    laptop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows Vista Home Premium


    8) Please post a screenshot of the error you receive
    http://imageshack.us/photo/my-images/577/pwic.jpg/
  • RexNero - DreamweaverRexNero - Dreamweaver Posts: 146 Arc User
    edited July 2011
    1 - IE 9.0.1 - Firefox 5
    2 - Plug-in:shock wave flash 10.3.181.26
    3 - no toolbar
    4 -1920x1200
    5 - windowed and maximized
    6 - desktop
    7 - windows 7
    8 - 4he9fm.jpg
  • Vestakya - Heavens TearVestakya - Heavens Tear Posts: 3 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Firefox 5.0

    2) What plugins and ad blockers are you using for your web browser?
    Plugins:
    Adobe Acrobat 10.0.1.434
    DivX Web Player 2.0.3.4
    Google Update 1.3.21.57
    Java(TM) Platform SE 6 u26 6.0.260.3
    Microsoft Windows Media Player Firefox Plugin 1.0.0.8
    QuickTime Plug-in 7.6.9
    Shockwave Flash 10.3.181.26
    Silverlight Plug-in 4.0.60531.0
    Unity Player 3.3.0.63135

    Addons:
    using a persona for Firefox, have Adblock+

    3) What toolbars do you have installed in your web browser?
    None

    4) What is your screen/desktop resolution?
    1366x768

    5) Are you running your browser in windowed mode or maximized mode?
    Windowed

    6) Are you using a laptop, netbook, tablet, or desktop?
    Laptop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows 7

    8) Please post a screenshot of the error you receive
    GMiVN.jpg
  • Dishy - Heavens TearDishy - Heavens Tear Posts: 3 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Firefox 5.0.1

    2) What plugins and ad blockers are you using for your web browser?
    Noscript, Adblock plus

    3) What toolbars do you have installed in your web browser?
    none

    4) What is your screen/desktop resolution?
    1280x960

    5) Are you running your browser in windowed mode or maximized mode?
    Maximized

    6) Are you using a laptop, netbook, tablet, or desktop?
    Laptop and Desktop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Vista and Windows 7

    8) Please post a screenshot of the error you receive
    http://imageshack.us/photo/my-images/577/pwic.jpg/
  • WerewovenRAM - Lost CityWerewovenRAM - Lost City Posts: 29 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Opera 11.5 and Google Chrome 12
    2) What plugins and ad blockers are you using for your web browser?
    None
    3) What toolbars do you have installed in your web browser?
    None
    4) What is your screen/desktop resolution?
    1440x900
    5) Are you running your browser in windowed mode or maximized mode?
    Maximized (have tried with windowed mode too and play PWI windowed mode only)
    6) Are you using a laptop, netbook, tablet, or desktop?
    Desktop
    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows 7 home premium
    8) Please post a screenshot of the error you receive
    Same as others, left with must like on facebook and already checked like button.
  • Skilledcuer - Heavens TearSkilledcuer - Heavens Tear Posts: 35 Arc User
    edited July 2011
    Hello Wonderful PWI Players!

    I have been asked by my Master to gather more data from our Empire about the shenanigans going on with the Jones Blessing problem (I bet the rebels are causing it).

    Please post ONLY the asked for information. This is not a complaint thread.

    Different departments will be checking out this thread, so the information that you provide is critical to us ironing out the speed bumps of resistance.

    Please do not submit a ticket to customer support about this issue. Please wait to get a result and updates posted here on the forums. You can post the info below to help get it fixed. Thanks!


    If you are not able to get the Jones Blessing to work properly for you, please tell us:


    1) What web browser are you using? What version?

    2) What plugins and ad blockers are you using for your web browser?

    3) What toolbars do you have installed in your web browser?

    4) What is your screen/desktop resolution? 1680*1050

    5) Are you running your browser in windowed mode or maximized mode? window mode

    6) Are you using a laptop, netbook, tablet, or desktop? desktop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3) window 7

    8) Please post a screenshot of the error you receive

    1)Chrome: 12.0.742.122
    2)none
    3)none
    4)1680*1050
    5) window mode
    6) desktop
    7) window 7
    8) eh, it just says i need to keep liking pwi on facebook
  • gipsiegipsie Posts: 1 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Firefox 5.0.1
    2) What plugins and ad blockers are you using for your web browser?
    Adobe Acrobat 10.1.0.534
    getPlusPlus for Adobe 16263 1.6.2.63
    Google Update 1.3.21.57
    Java Deployment Toolkit 6.0.260.3 6.0.260.3
    Java(TM) Platfor SE 6 U26 6.0.260.3
    Shockwave Flash 10.3.181.34
    Shockwave for Director 11.0.3.471
    Windows Presentation Foundation 3.5.30729.1
    Yahoo Application State plugin 1.0.0.7
    3) What toolbars do you have installed in your web browser?
    none
    4) What is your screen/desktop resolution?
    1280x800
    5) Are you running your browser in windowed mode or maximized mode?
    max
    6) Are you using a laptop, netbook, tablet, or desktop?
    laptop
    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    vista
    8) Please post a screenshot of the error you receive
    same as everyone elses....
  • Hitm - SanctuaryHitm - Sanctuary Posts: 5 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Mozilla Firefox, v.5.0

    2) What plugins and ad blockers are you using for your web browser?
    I no use

    3) What toolbars do you have installed in your web browser?
    I no use toolbars

    4) What is your screen/desktop resolution?
    desktop: 1280x720, laptop: 1280x780

    5) Are you running your browser in windowed mode or maximized mode?
    Maximized

    6) Are you using a laptop, netbook, tablet, or desktop?
    laptop and desktop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows 7 Ultimate 32 bits

    8) Please post a screenshot of the error you receive
    http://imageshack.us/photo/my-images/43/pwiqy.jpg/
  • Blade_Hobb - SanctuaryBlade_Hobb - Sanctuary Posts: 10 Arc User
    edited July 2011
    Please hear me out. All of the information you are asking for is irrelevant. I cannot get the jones blessing on my system. My friend can on his. I logged onto my account on his system when I was at his house, and it still did not work. He logged in ON THE SAME COMPUTER, and got his jones blessing after I tried. The problem is connected to the ACCOUNT not the CLIENT COMPUTER. If you pursue client side troubleshooting you are wasting your time. This issue is server side. Thank you kindly for your help.
  • Muderxtox - HarshlandsMuderxtox - Harshlands Posts: 4 Arc User
    edited July 2011
    1- internet explorer 8
    2- nothing
    3- nothing
    4- 1366 x 768
    5- window
    6- laptop
    7- windows 7
    8- http://img105.herosh.com/2011/07/25/657475330.jpg
  • ether1892ether1892 Posts: 0 Arc User
    edited July 2011
    1.Mozilla Firefox 5.0

    2.Adblock Plus

    3.None

    4.1280 by 1024

    5.Max Mode

    6.Desktop

    7.Vista

    8.imgg1.jpg

    Uploaded with ImageShack.us
  • oldcharleyoldcharley Posts: 0 Arc User
    edited July 2011
    1) What web browser are you using? What version?

    Firefox 3.6.18. Same symptom with IE 7.


    2) What plugins and ad blockers are you using for your web browser?

    Adblock Plus, IE Tab 2, Java Console, Password Exporter, VMWare Remote Console, Adobe Acrobat Plug-In, BitTorrent Plugin, DNA Plug-in, Foxit Reader Plugin, Shockwave Flash, Silverlight, Windows Media Player Plug-in

    3) What toolbars do you have installed in your web browser?

    None.

    4) What is your screen/desktop resolution?

    1680 X 1050 32 Bit

    5) Are you running your browser in windowed mode or maximized mode?

    Windowed

    6) Are you using a laptop, netbook, tablet, or desktop?

    Laptop with dual external monitors.

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)

    Windows XP SP 3

    8) Please post a screenshot of the error you receive

    pwi_jones.JPG
  • bifidus946bifidus946 Posts: 1 Arc User
    edited July 2011
    I have problem to get jones blssing........web page tell always me : You must like PWI fan page to get your reward.............but I like pwi fan page......HELP ME PLS
  • rsoolrsool Posts: 2 Arc User
    edited July 2011
    i have the problemsb:cryb:cryb:cry
  • rsoolrsool Posts: 2 Arc User
    edited July 2011
    please please help us pleaseb:sadb:cry
  • SaphirEys - Heavens TearSaphirEys - Heavens Tear Posts: 7 Arc User
    edited July 2011
    1) What web browser are you using? What version?

    FIREFOX 5.0

    2) What plugins and ad blockers are you using for your web browser?

    NONE

    3) What toolbars do you have installed in your web browser?

    NONE

    4) What is your screen/desktop resolution?

    1680X1050

    5) Are you running your browser in windowed mode or maximized mode?

    MAXIMIZED MODE

    6) Are you using a laptop, netbook, tablet, or desktop?

    DESKTOP

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)

    WINDOWS 7 ULTIMATE 64BIT

    8) Please post a screenshot of the error you receive


    blessingbug.png

    Uploaded with ImageShack.us
  • SaphirEys - Heavens TearSaphirEys - Heavens Tear Posts: 7 Arc User
    edited July 2011
    Please hear me out. All of the information you are asking for is irrelevant. I cannot get the jones blessing on my system. My friend can on his. I logged onto my account on his system when I was at his house, and it still did not work. He logged in ON THE SAME COMPUTER, and got his jones blessing after I tried. The problem is connected to the ACCOUNT not the CLIENT COMPUTER. If you pursue client side troubleshooting you are wasting your time. This issue is server side. Thank you kindly for your help.



    I completely agree. My fiance can get his no problem but i cant get mine.
  • SmackaSmurf - Heavens TearSmackaSmurf - Heavens Tear Posts: 14 Arc User
    edited July 2011
    once more we are told "do the work for us"by the people that run this game

    how about you do YOUR JOB

    theres pages and pages on this all with info on diffrent things that have gone wrong and clues to how to maybe fix it

    dont be so freaking lazy go search compile and look



    KNAVE admin/gm/cm of Rubies of Eventide so yeah i know how to do the job
  • JPstinger - DreamweaverJPstinger - Dreamweaver Posts: 10 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Mozilla FireFox Version 5.0
    2) What plugins and ad blockers are you using for your web browser?
    Nothing
    3) What toolbars do you have installed in your web browser?
    nothing
    4) What is your screen/desktop resolution?
    Monitor 1 1280x 800 Monitor 2 1280x 768
    5) Are you running your browser in windowed mode or maximized mode?
    Maximized mode
    6) Are you using a laptop, netbook, tablet, or desktop?
    Laptop
    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows 7 Ultimate 64bit
    8) Please post a screenshot of the error you receive
    [SIGPIC][/SIGPIC]

    When the time comes... Just Act.
    b:cool
  • ronelrishronelrish Posts: 1 Arc User
    edited July 2011
    1) What web browser are you using? What version?
    Google chrome 12.0.742.122m

    2) What plugins and ad blockers are you using for your web browser?
    java platform standard edition

    3) What toolbars do you have installed in your web browser?
    none

    4) What is your screen/desktop resolution?
    1360x768

    5) Are you running your browser in windowed mode or maximized mode?
    max

    6) Are you using a laptop, netbook, tablet, or desktop?
    laptop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    vista

    8) Please post a screenshot of the error you receive
    http://imageshack.us/photo/my-images/41/fberror1.jpg/
  • WickedHeaIer - ArchosaurWickedHeaIer - Archosaur Posts: 2 Arc User
    edited July 2011
    Ya same but PWI not have problem spamming on facebook that we got, when we didn't
  • Kyanelle - Heavens TearKyanelle - Heavens Tear Posts: 562 Arc User
    edited July 2011
    1) What web browser are you using? What version? Internet Explorer 9

    2) What plugins and ad blockers are you using for your web browser? Nil

    3) What toolbars do you have installed in your web browser? Nil

    4) What is your screen/desktop resolution? 1366 x 768

    5) Are you running your browser in windowed mode or maximized mode? Maximised

    6) Are you using a laptop, netbook, tablet, or desktop? Laptop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3) Windows 7

    8) Please post a screenshot of the error you receive
    blessingerror.jpg

    Please note I have been able to get Jones Blessings up until today and I have not changed any settings on my laptop.
    [SIGPIC][/SIGPIC]

    Karma will get you when you least expect it. What goes around comes around.

    It's called Karma and it's pronouced "haha f you"
  • hmongaznhmongazn Posts: 1 Arc User
    edited July 2011
    1)What web browser are you using? What version?
    google chrome version 12.0.742.122 (iv also tried mozila and IE latest versions and dont work)

    2)What plugins and ad blockers are you using for your web browser?
    Plug-in:shock wave flash 10.3.182.35
    extension: avast! WebRep

    3) What toolbars do you have installed in your web browser?
    none

    4)What is your screen/desktop resolution?
    1280x800 (max)

    5) Are you running your browser in windowed mode or maximized mode?
    maximized

    6) Are you using a laptop, netbook, tablet, or desktop?
    laptop

    7) What OS are you using? (Windows 7, Windows Vista, Jedi Mind OS 3)
    Windows Vista Home Premium

    fberror1.th.jpg
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