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Network Connection issue poll - Top Regions

darthpanda16darthpanda16 Posts: 9,471 Arc User
edited January 2010 in Support Desk
Please only post and vote here if you are in one of the countries or regions listed above!

Please try the info here before you dive into the networking info in our FAQ: http://pwi-forum.perfectworld.com/showpost.php?p=850742&postcount=18


Hello PWI players,

We have been trying to help and research for the players that are having disconnection issues while playing in the above regions.

1) Please pick and vote on the the country/region from where you are connecting from ONLY if you are having disconnection issues.

2) Next, please post in this thread with the following info:

Your traceroute info (instructions here: http://pwi-forum.perfectworld.com/showpost.php?p=4487392&postcount=42)

Your ISP

Your Country/Region

We can research the rest of the info from there.

The pnap domains are our firewalls for our game servers. See the milliseconds on the left side of each domain and you can see where the trouble is some.

Thanks!b:victory
Post edited by darthpanda16 on
Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
«1

Comments

  • Bearleeable - Lost CityBearleeable - Lost City Posts: 445 Arc User
    edited October 2009
    why is the US not on the list? *sigh*
    [SIGPIC][/SIGPIC]
  • LloydAsplund - SanctuaryLloydAsplund - Sanctuary Posts: 3,899 Arc User
    edited October 2009
    Would "report bugs" be considered network issues? Used to get those once on a blue moon, but now, its like weekly, or once every few days.
    I was early taught to work as well as play,
    My life has been one long, happy holiday;
    Full of work and full of play-
    I dropped the worry on the way-
    And God was good to me everyday.
  • Bearleeable - Lost CityBearleeable - Lost City Posts: 445 Arc User
    edited October 2009
    Would "report bugs" be considered network issues? Used to get those once on a blue moon, but now, its like weekly, or once every few days.

    I think this bug you are speaking of is CURRENTLY being spoken about here http://pwi-forum.perfectworld.com/showthread.php?p=4207622#post4207622 even though its been discussed in several other threads as well.
    [SIGPIC][/SIGPIC]
  • ninjazeanninjazean Posts: 1 Arc User
    edited October 2009
    hi
    im from south africa and i get a dc every min or so cant even do a crazystone quest lol but this only happens on harslands server it works fine on lost server
    i asked my isp to check it out with there saix but stil no replay please
    try to sort this out
  • Webby - DreamweaverWebby - Dreamweaver Posts: 18 Arc User
    edited October 2009
    i agree why isn't the us listed? I get random dc then error, that requires me to send in a bug report because of it...
  • BarakiEl - HarshlandsBarakiEl - Harshlands Posts: 3 Arc User
    edited October 2009
    TRACERT:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:>tracert pwieast1.perfectworld.com

    Tracing route to pwieast1.perfectworld.com [74.201.183.20]
    over a maximum of 30 hops:

    1 * 1205 ms 1 ms 10.0.0.2
    2 12 ms 12 ms 11 ms dsl-241-0-01.telkomadsl.co.za [41.241.0.1]
    3 12 ms 11 ms 11 ms 196.43.35.73
    4 12 ms 11 ms 11 ms 196.43.35.73
    5 34 ms 33 ms 33 ms 196.43.10.130
    6 33 ms 32 ms 33 ms 196.43.33.5
    7 312 ms 310 ms 310 ms ams-ip-dir-globalc-pos-4-0-0.telkom-ipnet.co.za
    [196.43.18.26]
    8 460 ms 369 ms 370 ms so-0-2-0.ar2.AMS2.gblx.net [64.210.21.45]
    9 349 ms 354 ms 348 ms 67.17.192.54
    10 350 ms 349 ms 349 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    etc.

    COUNTRY:
    South Africa

    ISP:
    Telkom
  • Bearleeable - Lost CityBearleeable - Lost City Posts: 445 Arc User
    edited October 2009
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Troy T. Hall>tracert pwieast1.perfectworld.com

    Tracing route to pwieast1.perfectworld.com [74.201.183.19]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 34 ms 34 ms 33 ms 64-130-128-1.pool.dsl.scrtc.com [64.130.128.1]
    3 34 ms 34 ms 34 ms scrtc-6500-vlan3.blue.net [66.38.60.241]
    4 38 ms 37 ms 37 ms rc-mlx8-ve35.serial.blue.net [66.38.58.177]
    5 38 ms 38 ms 38 ms h117.220.90.75.static.ip.windstream.net [75.90.2
    20.117]
    6 41 ms 41 ms 41 ms h25.222.90.75.static.ip.windstream.net [75.90.22
    2.25]
    7 42 ms 42 ms 44 ms h36.254.213.151.static.ip.windstream.net [151.21
    3.254.36]
    8 72 ms 73 ms 72 ms 12.118.104.17
    9 74 ms 72 ms 73 ms cr83.cgcil.ip.att.net [12.122.133.98]
    10 75 ms 73 ms 73 ms cr1.cgcil.ip.att.net [12.123.7.110]
    11 72 ms 72 ms 72 ms tbr2.sffca.ip.att.net [12.122.84.49]
    12 73 ms 83 ms 109 ms 192.205.36.150
    13 89 ms 90 ms 88 ms 207.88.13.10.ptr.us.xo.net [207.88.13.10]
    14 89 ms 88 ms 88 ms p1.cvr3.nyc-ny.us.xo.net [207.88.14.86]
    15 88 ms 88 ms 88 ms 207.88.182.82.ptr.us.xo.net [207.88.182.82]
    16 89 ms 89 ms 89 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23


    Country: USA
    ISP: scrtc
    [SIGPIC][/SIGPIC]
  • Bearleeable - Lost CityBearleeable - Lost City Posts: 445 Arc User
    edited October 2009
    TRACERT:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:>tracert pwieast1.perfectworld.com

    Tracing route to pwieast1.perfectworld.com [74.201.183.20]
    over a maximum of 30 hops:

    1 * 1205 ms 1 ms 10.0.0.2
    2 12 ms 12 ms 11 ms dsl-241-0-01.telkomadsl.co.za [41.241.0.1]
    3 12 ms 11 ms 11 ms 196.43.35.73
    4 12 ms 11 ms 11 ms 196.43.35.73
    5 34 ms 33 ms 33 ms 196.43.10.130
    6 33 ms 32 ms 33 ms 196.43.33.5
    7 312 ms 310 ms 310 ms ams-ip-dir-globalc-pos-4-0-0.telkom-ipnet.co.za
    [196.43.18.26]
    8 460 ms 369 ms 370 ms so-0-2-0.ar2.AMS2.gblx.net [64.210.21.45]
    9 349 ms 354 ms 348 ms 67.17.192.54
    10 350 ms 349 ms 349 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    etc.

    COUNTRY:
    South Africa

    ISP:
    Telkom

    I noticed a couple of things with your tracert...
    1) thats a REALLY long time to go from your pc, to your ISP. Ask them to help you fix this. It should always be VERY fast <10ms.
    3) & 4) why are they porting you in and out of the same server? This shouldn't be happening.
    7) there's a pretty substantial interval between 6 & 7. Contact your ISP and tell them about this... they should be able to help address it since its still within their network.
    [SIGPIC][/SIGPIC]
  • beretta295beretta295 Posts: 0 Arc User
    edited October 2009
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\owner>tracert pwieast1.perfectworld.com 64.74.134.59

    Tracing route to www.perfectworld.com [64.74.134.59]
    over a maximum of 30 hops:

    1 2 ms 2 ms 3 ms 10.1.1.1
    2 17 ms 16 ms 18 ms lns20.bne4.internode.on.net [150.101.180.143]
    3 32 ms 16 ms 16 ms gi1-0-4-21.cor1.bne1.internode.on.net [150.101.1
    80.246]
    4 194 ms 193 ms 193 ms pos4-2.bdr1.syd6.internode.on.net [203.16.212.13
    ]
    5 216 ms 215 ms 216 ms pos5-0.bdr1.sjc2.internode.on.net [203.16.213.16
    2]
    6 194 ms 194 ms 193 ms cr1-eqix-peer.sje007.internap.net [206.223.116.1
    34]
    7 194 ms 199 ms 194 ms core3.sje.inappnet-28.cr1.sje007.internap.net [6
    6.79.148.130]
    8 196 ms * 195 ms border2.t7-1-bbnet1.sje004.pnap.net [66.151.144.
    20]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    COUNTRY:
    Australia

    ISP:
    Internode
  • Dark_Void - HarshlandsDark_Void - Harshlands Posts: 13 Arc User
    edited October 2009
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.



    Tracing route to pwieast1.perfectworld.com [74.201.183.17]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms login.router [10.0.0.2]
    2 47 ms 46 ms 46 ms dsl-242-128-01.telkomadsl.co.za [41.242.128.1]
    3 46 ms 46 ms 46 ms 196.43.33.121
    4 46 ms 46 ms 46 ms 196.43.33.121
    5 59 ms 57 ms 59 ms 196.43.10.130
    6 59 ms 59 ms 57 ms 196.43.33.5
    7 329 ms 332 ms 329 ms ams-ip-dir-globalc-pos-4-0-1.telkom-ipnet.co.za
    [196.43.18.38]
    8 416 ms 418 ms 419 ms so-0-2-0.ar2.AMS2.gblx.net [64.210.21.45]
    9 410 ms 416 ms 409 ms 67.17.192.54
    10 403 ms 403 ms 411 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.

    Country : South Africa
    ISP : Telkom SA limited
  • Bearleeable - Lost CityBearleeable - Lost City Posts: 445 Arc User
    edited October 2009
    9 410 ms 416 ms 409 ms 67.17.192.54
    10 403 ms 403 ms 411 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    11 * * * Request timed out.
    12 * * * Request timed out.
    I find it very interesting that in each case so far the failure has been at Internap Networking Solutions.
    even doing a simple tracert directly to pwi's webserver results in dropped packets at the same provider.
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.
    
    C:\Users\Troy T. Hall>tracert www.perfectworld.com
    
    Tracing route to www.perfectworld.com [74.217.218.32]
    over a maximum of 30 hops:
    
      1    <1 ms    <1 ms    <1 ms  192.168.1.1
      2    34 ms    33 ms    34 ms  64-130-128-1.pool.dsl.scrtc.com [64.130.128.1]
      3    33 ms    33 ms    35 ms  scrtc-6500-vlan3.blue.net [66.38.60.241]
      4    44 ms    37 ms    37 ms  rc-mlx8-ve35.serial.blue.net [66.38.58.177]
      5    38 ms    37 ms    38 ms  h117.220.90.75.static.ip.windstream.net [75.90.2
    20.117]
      6    40 ms    40 ms    40 ms  h25.222.90.75.static.ip.windstream.net [75.90.22
    2.25]
      7    42 ms    41 ms    41 ms  h32.254.213.151.static.ip.windstream.net [151.21
    3.254.32]
      8    66 ms    66 ms    66 ms  te-3-2.car2.Cincinnati1.Level3.net [4.53.66.13]
    
      9    66 ms    67 ms    66 ms  ae-2-2.bar2.Cincinnati1.Level3.net [4.69.132.214
    ]
     10    66 ms    66 ms    67 ms  ae-0-11.bar1.Cincinnati1.Level3.net [4.69.136.20
    9]
     11    73 ms    72 ms    72 ms  ae-10-10.ebr2.Chicago1.Level3.net [4.69.136.214]
    
     12    74 ms    72 ms    72 ms  ae-2-52.edge3.Chicago3.Level3.net [4.68.101.52]
    
     13    74 ms    73 ms    74 ms  4.68.110.186
     14    73 ms    72 ms    71 ms  0.ge-7-3-0.XL4.CHI13.ALTER.NET [152.63.65.218]
     15   102 ms   102 ms   107 ms  0.ge-6-0-0.XL4.SJC7.ALTER.NET [152.63.49.146]
     16   103 ms   102 ms   102 ms  POS5-0-0.GW4.SJC7.ALTER.NET [152.63.49.173]
     17   104 ms   103 ms   104 ms  internap-sjc-gw.customer.alter.net [157.130.195.
    90]
     18   105 ms   105 ms   107 ms  border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.
    80]
     19     *        *        *     Request timed out.
     20     *        *        *     Request timed out.
     21     *        *
    
    I think i hear the phones ring there from the GM's LOL
    [SIGPIC][/SIGPIC]
  • Prowler - Heavens TearProwler - Heavens Tear Posts: 121 Arc User
    edited October 2009
    Traceroute info:

    Tracing route to pwigc4.perfectworld.com [64.74.134.59]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.1
    2 1 ms 1 ms 1 ms 192.168.2.1
    3 48 ms 48 ms 50 ms 123.252.207.1
    4 46 ms 45 ms 46 ms 202.149.208.68
    5 49 ms 55 ms 49 ms 59.162.20.226.static-mumbai.vsnl.net.in [59.162.20.226]
    6 51 ms 49 ms 48 ms 59.163.16.1.static.vsnl.net.in [59.163.16.1]
    7 319 ms 341 ms 322 ms 59.163.16.134.static.vsnl.net.in [59.163.16.134]
    8 366 ms 317 ms 295 ms if-13-0-3.mcore3.PDI-PaloAlto.as6453.net [216.6.29.93]
    9 296 ms 282 ms 290 ms if-3-0-0.mcore4.PDI-PaloAlto.as6453.net [216.6.29.38]
    10 284 ms 284 ms 286 ms if-0-0-0.core3.SQN-SanJose.as6453.net [216.6.33.5]
    11 285 ms 285 ms 284 ms ix-2-3.core3.SQN-SanJose.as6453.net [216.6.33.54]
    12 284 ms 287 ms 282 ms 0.so-0-1-0.XT2.SCL2.ALTER.NET [152.63.57.102]
    13 284 ms 281 ms 282 ms 0.so-5-2-0.XL4.SJC7.ALTER.NET [152.63.48.2]
    14 286 ms 322 ms 338 ms POS5-0-0.GW4.SJC7.ALTER.NET [152.63.49.173]
    15 288 ms * 286 ms internap-sjc-gw.customer.alter.net [157.130.195.90]
    16 283 ms 283 ms 287 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.80]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.



    ISP: Tata Indicom (a k a VSNL), 1 MBPS broadband, no other Internet access applications running.

    Country: India
    Region: Mumbai


    On an average 2 disconnects every 3 hours, computed over a 7 day period using pingplotter.


    I will be getting a second broadband ISP connection later today, will post traceroutes from that one too.
    --
    Prowler (Venomancer) on Heaven's Tear

    Former Leader of QuestSeek: International level 3 faction.
  • darthpanda16darthpanda16 Posts: 9,471 Arc User
    edited October 2009
    Reminders:

    Please only post and vote here if you are one of the countries listed above in the poll.

    Please do not post random comments just to post. This is a data gathering thread so we can try and help those users in those countries that we are checking out some patterns on.

    NOT the US, Europe, Guam, or anywhere else at this time. There are normal networking issues and posts that we can talk about elsewhere on the forums.

    The pnap domains are our firewalls for our game servers; it is normal for traceroutes to be stopped at this point. See the milliseconds on the left side of each domain and you can see where the trouble is some.

    Thanks!

    b:victory
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • SLITNOT - Heavens TearSLITNOT - Heavens Tear Posts: 29 Arc User
    edited October 2009
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\XXXXX>tracert 29000:64.74.134.61
    Unable to resolve target system name 29000:64.74.134.61.

    C:\Users\XXXXX>tracert pwigc4.perfectworld.com

    Tracing route to pwigc4.perfectworld.com [64.74.134.60]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms www.routerlogin.com [192.168.0.1]
    2 51 ms 51 ms 50 ms 210.55.69.16
    3 * * * Request timed out.
    4 56 ms 55 ms 56 ms xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.244.221]
    5 56 ms 55 ms 55 ms xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.232.77]
    6 56 ms 56 ms 56 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.37]
    7 179 ms 180 ms 181 ms so6-1-1.labr5.global-gateway.net.nz [122.56.127.62]
    8 180 ms 180 ms 183 ms so1-0-2.lebr6.global-gateway.net.nz [202.50.232.14]
    9 181 ms 180 ms 180 ms cr1-eqix-peer.lax009.internap.net [206.223.123.29]
    10 * 291 ms 223 ms cr2-cr1.lax009.internap.net [66.79.146.206]
    11 214 ms 214 ms 214 ms cr2.sje007.inappnet.cr2.lax009.internap.net [66.79.147.5]
    12 186 ms 185 ms 185 ms cr1-cr2.sje007.internap.net [66.79.146.189]
    13 214 ms 213 ms 213 ms core3.sje.inappnet-28.cr1.sje007.internap.net [66.79.148.130]
    14 215 ms 215 ms 215 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.80]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    ISP: Telecom New Zealand

    Xtra Broadband
  • Miggie - Heavens TearMiggie - Heavens Tear Posts: 19 Arc User
    edited October 2009
    Hmm.. i havnt had any recent dc or lag issues.
    Although when it does happen it seems to only last a week or two. This has been happening off and on since i started playing PWI.

    Hope i did this right my info here seems alot diff to all the others b:puzzled


    Country : Australia
    ISP : Dodo

    Tracing route to pwigc4.perfectworld.com [64.74.134.59]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms mygateway1.ar7 [10.1.1.1]
    2 29 ms 29 ms 29 ms 123-3-8-1.static.dsl.dodo.com.au [123.3.8.1]
    3 28 ms 29 ms 29 ms dodomel-core002-vlan102.core.dodo.com.au [123.2.
    0.34]
    4 44 ms mygateway1.ar7 [10.1.1.1] reports: Destination protocol unreachab
    le.

    Trace complete.
  • darthpanda16darthpanda16 Posts: 9,471 Arc User
    edited October 2009
    Thank you all for posting! I encourage other players from these regions who are having disconnection issues to please vote and post your traceroute here!

    When we have a higher number of unique accounts/players, we will be able to research the issue a little bit better.

    b:victory
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • UntamedFreak - Lost CityUntamedFreak - Lost City Posts: 50 Arc User
    edited October 2009
    hmm i get random dc frequently and why is this happening? by the way, i am from singapore, one of the listed country. b:shocked
  • Countesss - SanctuaryCountesss - Sanctuary Posts: 3 Arc User
    edited November 2009
    I got four different characters on Sanctuary, Dreamwaver and Harshlands, and can't play with either of them because of the bad connection. My traceroute:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\user>tracert pwigc2.perfectworld.com

    Tracing route to pwigc2.perfectworld.com [64.74.134.25]
    over a maximum of 30 hops:

    1 2 ms 2 ms 2 ms 1-172-134-79.netgroup-bg.com [79.134.172.1]
    2 3 ms 2 ms 3 ms GSR-core-2GE-600.langame.net [80.80.129.2]
    3 7 ms 3 ms 4 ms 501.po2.ar1.pld1.evolink.net [85.14.20.177]
    4 9 ms 7 ms 8 ms 85.14.22.41
    5 8 ms 7 ms 7 ms 1340.Po3.cr1.vrn1.evolink.net [85.14.23.93]
    6 12 ms 12 ms 11 ms 193.231.106.149
    7 56 ms 70 ms 175 ms 10.0.244.49
    8 46 ms 48 ms 47 ms 10.0.241.205
    9 47 ms 45 ms 47 ms 10.0.241.150
    10 46 ms 46 ms 46 ms 194.25.211.173
    11 134 ms 134 ms 134 ms was-e4-i.WAS.US.NET.DTAG.DE [62.154.5.186]
    12 136 ms 134 ms 135 ms 194.25.211.18
    13 136 ms 137 ms 138 ms 0.ge-4-3-0.XL3.IAD8.ALTER.NET [152.63.41.50]
    14 211 ms 211 ms 210 ms 0.so-5-2-0.XL3.SJC7.ALTER.NET [152.63.48.6]
    15 209 ms 210 ms 209 ms POS4-0-0.GW4.SJC7.ALTER.NET [152.63.49.169]
    16 212 ms * * internap-sjc-gw.customer.alter.net [157.130.195.
    90]
    17 228 ms 223 ms 224 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.
    80]
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 ^C
    C:\Documents and Settings\user>tracert pwieast1.perfectworld.com

    Tracing route to pwieast1.perfectworld.com [74.201.183.20]
    over a maximum of 30 hops:

    1 1 ms 3 ms 1 ms 1-172-134-79.netgroup-bg.com [79.134.172.1]
    2 4 ms 2 ms 2 ms GSR-core-2GE-600.langame.net [80.80.129.2]
    3 4 ms 2 ms 2 ms 501.po2.ar1.pld1.evolink.net [85.14.20.177]
    4 5 ms 5 ms 6 ms 1751.po2.cr2.sof2.evolink.net [85.14.23.113]
    5 6 ms 5 ms 4 ms 85.14.2.135
    6 43 ms 42 ms 42 ms 213.169.35.161
    7 49 ms 49 ms 47 ms SPECTRUM-NE.edge6.Frankfurt1.Level3.net [195.16.
    161.82]
    8 61 ms 71 ms 46 ms xe-8-1-0.edge6.Frankfurt1.Level3.net [195.16.161
    .81]
    9 47 ms 46 ms 47 ms ae-1-69.edge4.Frankfurt1.Level3.net [4.68.23.12]

    10 47 ms 48 ms 48 ms te8-4-10G.ar4.FRA3.gblx.net [64.208.110.177]
    11 149 ms 199 ms * 67.17.192.54
    12 129 ms 129 ms 129 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 ^C
    C:\Documents and Settings\user>tracert pwieast2.perfectworld.com

    Tracing route to pwieast2.perfectworld.com [74.201.183.26]
    over a maximum of 30 hops:

    1 3 ms 3 ms 4 ms 1-172-134-79.netgroup-bg.com [79.134.172.1]
    2 4 ms 3 ms 4 ms GSR-core-2GE-600.langame.net [80.80.129.2]
    3 4 ms 3 ms 3 ms 501.po2.ar1.pld1.evolink.net [85.14.20.177]
    4 7 ms 8 ms 6 ms 1751.po2.cr2.sof2.evolink.net [85.14.23.113]
    5 5 ms 7 ms 6 ms 85.14.2.135
    6 44 ms 44 ms 43 ms 213.169.35.161
    7 49 ms 49 ms 48 ms SPECTRUM-NE.edge6.Frankfurt1.Level3.net [195.16.
    161.82]
    8 46 ms 47 ms 48 ms xe-8-1-0.edge6.Frankfurt1.Level3.net [195.16.161
    .81]
    9 49 ms 48 ms 49 ms ae-1-69.edge4.Frankfurt1.Level3.net [4.68.23.12]

    10 48 ms 47 ms 47 ms globalcrossing-level3-ge.Frankfurt1.Level3.net [
    195.122.136.246]
    11 129 ms 129 ms 130 ms 67.17.192.54
    12 133 ms 134 ms 131 ms border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]

    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * ^C
    Country: Bulgaria
    ISP: LanGame
    b:cry
  • jazzledjazzled Posts: 0 Arc User
    edited November 2009
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Arab>tracert pwigc4.perfectworld.com

    Tracing route to pwigc4.perfectworld.com [64.74.134.64]
    over a maximum of 30 hops:

    1 55 ms 98 ms 102 ms dsldevice.lan [192.168.1.254]
    2 40 ms 43 ms 41 ms 210.55.69.104
    3 * * * Request timed out.
    4 41 ms 39 ms 39 ms xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.2
    44.221]
    5 39 ms 39 ms 39 ms xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.23
    2.77]
    6 41 ms 41 ms 41 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.3
    7]
    7 168 ms 164 ms 172 ms so6-0-3.labr5.global-gateway.net.nz [122.56.127.
    34]
    8 165 ms 167 ms 168 ms so-0-0-0.lebr6.global-gateway.net.nz [203.96.120
    .102]
    9 165 ms 169 ms 165 ms cr1-eqix-peer.lax009.internap.net [206.223.123.2
    9]
    10 200 ms 197 ms 197 ms cr2-cr1.lax009.internap.net [66.79.146.206]
    11 198 ms 197 ms 199 ms cr2.sje007.inappnet.cr2.lax009.internap.net [66.
    79.147.5]
    12 201 ms 206 ms 198 ms cr1-cr2.sje007.internap.net [66.79.146.189]
    13 179 ms 177 ms 177 ms core3.sje.inappnet-28.cr1.sje007.internap.net [6
    6.79.148.130]
    14 180 ms 181 ms 180 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.
    80]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    Country: New Zealand
    ISP: Telecom New Zealand, Xtra Broadband
  • dntodnto Posts: 0 Arc User
    edited November 2009
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Danto>tracert pwigc4.perfectworld.com

    Tracing route to pwigc4.perfectworld.com [64.74.134.61]
    over a maximum of 30 hops:

    1 101 ms 97 ms 99 ms dsldevice.lan [192.168.1.254]
    2 38 ms 37 ms 38 ms 210.55.69.136
    3 * * * Request timed out.
    4 38 ms 39 ms 37 ms xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.2
    44.221]
    5 41 ms 37 ms 37 ms xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.23
    2.77]
    6 37 ms 37 ms 37 ms ae1-10.tkbr9.global-gateway.net.nz [202.50.232.3
    7]
    7 163 ms 162 ms 162 ms so6-1-1.labr5.global-gateway.net.nz [122.56.127.
    62]
    8 164 ms 163 ms 172 ms so1-0-2.lebr6.global-gateway.net.nz [202.50.232.
    14]
    9 163 ms 162 ms 162 ms cr1-eqix-peer.lax009.internap.net [206.223.123.2
    9]
    10 196 ms 196 ms 199 ms cr2-cr1.lax009.internap.net [66.79.146.206]
    11 195 ms 195 ms 195 ms cr2.sje007.inappnet.cr2.lax009.internap.net [66.
    79.147.5]
    12 206 ms 195 ms 203 ms cr1-cr2.sje007.internap.net [66.79.146.189]
    13 195 ms 196 ms 202 ms core3.sje.inappnet-28.cr1.sje007.internap.net [6
    6.79.148.130]
    14 226 ms 210 ms 203 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.
    80]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Country: New Zealand
    ISP: Telecom New Zealand, Xtra Broadband
  • Laroca - Heavens TearLaroca - Heavens Tear Posts: 18 Arc User
    edited November 2009
    I have HUGE lags so much that I can't play I just stay frozen all day and can't even log out unless I use Force Quit

    Tracing route to pwieast1.perfectworld.com [74.201.183.18]
    over a maximum of 30 hops:

    1 2 ms 24 ms 6 ms 192.168.10.1
    2 10 ms 9 ms 9 ms lo.pns01.ptk.nv.net.il [212.143.208.164]
    3 8 ms 18 ms 10 ms vl201.coresw1.ptk.nv.net.il [212.143.228.254]
    4 14 ms 12 ms 20 ms ge1-0.gw1.ptk.nv.net.il [212.143.10.193]
    5 90 ms 89 ms 90 ms pos1-3-2.brdr1.lnd.nv.net.il [212.143.12.5]
    6 95 ms 96 ms 95 ms ten3-2.brdr2.lnd.nv.net.il [212.143.14.154]
    7 102 ms 102 ms 100 ms 10.50.1.1
    8 97 ms 94 ms 100 ms xe-9-2-0.lon20.ip4.tinet.net [77.67.73.157]
    9 162 ms 165 ms 165 ms xe-10-0-0.nyc30.ip4.tinet.net [89.149.184.101]
    10 166 ms * 165 ms internap-gw.ip4.tinet.net [77.67.70.98]
    11 162 ms 160 ms 167 ms border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]

    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    =========================================

    Tracing route to pwigc4.perfectworld.com [64.74.134.64]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.10.1
    2 11 ms 13 ms 9 ms lo.pns01.ptk.nv.net.il [212.143.208.164]
    3 9 ms 32 ms * vl201.coresw1.ptk.nv.net.il [212.143.228.254]
    4 9 ms 11 ms 10 ms ge1-0.gw1.ptk.nv.net.il [212.143.10.193]
    5 65 ms 67 ms 67 ms pos0-1-3.gw1.fra.nv.net.il [212.143.12.238]
    6 61 ms 78 ms 79 ms ten3-1.brdr2.fra.nv.net.il [212.143.16.99]
    7 61 ms 63 ms 61 ms ge2-3-a.brdr2.fra.nv.net.il [212.143.16.44]
    8 64 ms 66 ms 66 ms 212.162.5.161
    9 66 ms 88 ms 73 ms vlan99.csw4.Frankfurt1.Level3.net [4.68.23.254]

    10 62 ms 62 ms 63 ms ae-92-92.ebr2.Frankfurt1.Level3.net [4.69.140.29
    ]
    11 163 ms 162 ms 161 ms ae-43-43.ebr2.Washington1.Level3.net [4.69.137.5
    8]
    12 163 ms 179 ms 164 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.1
    50]
    13 161 ms 161 ms 156 ms ae-2-79.edge1.Washington4.Level3.net [4.68.17.82
    ]
    14 164 ms 159 ms 164 ms mci-level3-te.washington4.Level3.net [4.68.63.17
    0]
    15 161 ms * 159 ms 0.ge-5-1-0.XL3.IAD8.ALTER.NET [152.63.41.154]
    16 239 ms 234 ms 233 ms 0.so-5-1-0.XL3.SJC7.ALTER.NET [152.63.0.150]
    17 228 ms 229 ms 225 ms POS6-0-0.GW4.SJC7.ALTER.NET [152.63.48.241]
    18 252 ms 240 ms 234 ms internap-sjc-gw.customer.alter.net [157.130.195.
    90]
    19 237 ms 259 ms * border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.
    80]
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.


    ISP: 013 Netvision
    Country: Israel
  • SiestaJr - Heavens TearSiestaJr - Heavens Tear Posts: 4 Arc User
    edited November 2009
    I have HUGE lags so much that I can't play I just stay frozen all day and can't even log out unless I use Force Quit

    Tracing route to pwieast1.perfectworld.com [74.201.183.18]
    over a maximum of 30 hops:

    1 2 ms 24 ms 6 ms 192.168.10.1
    2 10 ms 9 ms 9 ms lo.pns01.ptk.nv.net.il [212.143.208.164]
    3 8 ms 18 ms 10 ms vl201.coresw1.ptk.nv.net.il [212.143.228.254]
    4 14 ms 12 ms 20 ms ge1-0.gw1.ptk.nv.net.il [212.143.10.193]
    5 90 ms 89 ms 90 ms pos1-3-2.brdr1.lnd.nv.net.il [212.143.12.5]
    6 95 ms 96 ms 95 ms ten3-2.brdr2.lnd.nv.net.il [212.143.14.154]
    7 102 ms 102 ms 100 ms 10.50.1.1
    8 97 ms 94 ms 100 ms xe-9-2-0.lon20.ip4.tinet.net [77.67.73.157]
    9 162 ms 165 ms 165 ms xe-10-0-0.nyc30.ip4.tinet.net [89.149.184.101]
    10 166 ms * 165 ms internap-gw.ip4.tinet.net [77.67.70.98]
    11 162 ms 160 ms 167 ms border1.pc1-bbnet1.nyj001.pnap.net [216.52.95.9]

    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    =========================================

    Tracing route to pwigc4.perfectworld.com [64.74.134.64]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.10.1
    2 11 ms 13 ms 9 ms lo.pns01.ptk.nv.net.il [212.143.208.164]
    3 9 ms 32 ms * vl201.coresw1.ptk.nv.net.il [212.143.228.254]
    4 9 ms 11 ms 10 ms ge1-0.gw1.ptk.nv.net.il [212.143.10.193]
    5 65 ms 67 ms 67 ms pos0-1-3.gw1.fra.nv.net.il [212.143.12.238]
    6 61 ms 78 ms 79 ms ten3-1.brdr2.fra.nv.net.il [212.143.16.99]
    7 61 ms 63 ms 61 ms ge2-3-a.brdr2.fra.nv.net.il [212.143.16.44]
    8 64 ms 66 ms 66 ms 212.162.5.161
    9 66 ms 88 ms 73 ms vlan99.csw4.Frankfurt1.Level3.net [4.68.23.254]

    10 62 ms 62 ms 63 ms ae-92-92.ebr2.Frankfurt1.Level3.net [4.69.140.29
    ]
    11 163 ms 162 ms 161 ms ae-43-43.ebr2.Washington1.Level3.net [4.69.137.5
    8]
    12 163 ms 179 ms 164 ms ae-72-72.csw2.Washington1.Level3.net [4.69.134.1
    50]
    13 161 ms 161 ms 156 ms ae-2-79.edge1.Washington4.Level3.net [4.68.17.82
    ]
    14 164 ms 159 ms 164 ms mci-level3-te.washington4.Level3.net [4.68.63.17
    0]
    15 161 ms * 159 ms 0.ge-5-1-0.XL3.IAD8.ALTER.NET [152.63.41.154]
    16 239 ms 234 ms 233 ms 0.so-5-1-0.XL3.SJC7.ALTER.NET [152.63.0.150]
    17 228 ms 229 ms 225 ms POS6-0-0.GW4.SJC7.ALTER.NET [152.63.48.241]
    18 252 ms 240 ms 234 ms internap-sjc-gw.customer.alter.net [157.130.195.
    90]
    19 237 ms 259 ms * border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.
    80]
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.


    ISP: 013 Netvision
    Country: Israel

    same as her(country and ISP 2)
  • Gekidou - HarshlandsGekidou - Harshlands Posts: 5 Arc User
    edited November 2009
    Hi~
    Im from israel and i have a friend with a lag problem.
    Everyday from 4o'clock afternoon she having alot of lags in her game and sometimes DC..
    I dont have thie problem but i want to know why this is happening to her.
    I hope you can tell me..
  • Max - Heavens Tear Max - Heavens Tear Posts: 33 Arc User
    edited November 2009
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\user>tracert pwigc4.perfectworld.com

    Tracing route to pwigc4.perfectworld.com [64.74.134.59]
    over a maximum of 30 hops:


    1 8 ms 7 ms 8 ms 10.230.96.1
    2 9 ms 9 ms 9 ms BRAS-MRK02-VPDN-PO10-740.012.net.il [212.199.139.1]
    3 10 ms 24 ms 8 ms BRAS-MRK02-VPDN-PO10-740.012.net.il [212.199.139.1]
    4 10 ms 15 ms 9 ms 212.199.73.230
    5 10 ms 11 ms 10 ms BRDR.MR-01-gig0-1-0.012.net.il [212.199.5.33]
    6 63 ms 69 ms 73 ms 80.179.166.105.static.012.net.il [80.179.166.105]
    7 72 ms * 76 ms 77.67.61.145
    8 228 ms 236 ms 231 ms xe-5-1-0.sjc10.ip4.tinet.net [89.149.185.161]
    9 241 ms 247 ms 245 ms internap-gw.ip4.tinet.net [77.67.70.6]
    10 242 ms 240 ms * border2.t7-1-bbnet1.sje004.pnap.net [66.151.144.20]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.


    Trace complete.

    Country: Israel
    ISP: Netvision (HOT)

    b:angry
    Max - Synesis
    Sage Axe BM Lvl 89
    Heavens Tears Server b:cool

    [SIGPIC]http://i262.photobucket.com/albums/ii87/NightCrawler81/dethklok_render_bg-2.jpg[/SIGPIC]
  • Laroca - Heavens TearLaroca - Heavens Tear Posts: 18 Arc User
    edited November 2009
    Ok so we can see there are 3 regions with network problems.

    1. New Zeland/Australia
    2. Israel
    3. South America


    So the asked questions are:
    Is it our ISP's connectivity problem OR is it PWI servers connectivity?

    Were there any network changes that PWI or any of the service servers PWI use that did lately that caused this issue?


    ===== My testings
    I try to see if it was my own problem but it's not... I listen to a Korean radio via the internet and it works without any problems and my normal ping to Korea is about 400~600 so I "should" get many sound lags or even many pauses but I don't.... and to PWI which is in USA I have major game lags and my ping to USA is about 180~280 which is just fine for any online game I even use to play online with my PS3 but due to their latest firmware (that killed many PS3 around the world) I stooped to play but I didn't have any lag problems.

    So my conclusion is:
    My ISP did some route changes or did some IP filtering or switched service servers that have connectivity problems with PWI servers or it is PWI service servers or the game servers their self that switched IP filters or did some route changes that cause this problems.

    In the past I use to play a Korean online game that changed their IP filters rules and caused some countrys to go on lags or were "blocked" away from the game after a 1 week poll they solved it, I hope it this issue will get solve too fast.

    77333834.th.jpg
    42226427.th.jpg
    94628310.th.jpg

    Hahaha some US servers KILL me here XD
  • darthpanda16darthpanda16 Posts: 9,471 Arc User
    edited November 2009
    We have other players in similar regions not having issues that play. It most likely comes down to ISPs, or other networks that the data travels through and it gets throttled and it won't go through fast enough back and forth to our game servers.

    If your cable/DSL modem or router is older then 2-3 years, you might want to look into getting newer gear. Check to see if that hardware you currently have, have firmware upgrades available from the manufacturer's website.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • SiestaJr - Heavens TearSiestaJr - Heavens Tear Posts: 4 Arc User
    edited November 2009
    all the ppl from israel that having connection problames its cuz of Netvision u can add me on msn and i will explain more i have talked to them and fixed it

    msn: [email protected]
  • Laroca - Heavens TearLaroca - Heavens Tear Posts: 18 Arc User
    edited November 2009
    If your cable/DSL modem or router is older then 2-3 years, you might want to look into getting newer gear.

    Umm... no.

    So is there any news form this investigation? I check myself in other games and they work perfectly...
  • Kaize - Lost CityKaize - Lost City Posts: 1 Arc User
    edited November 2009
    Though me and my friend play on a different server, we encountered the same problem. We tried many things and eventually, I had him try to connect to the INT and MS server. Strangely enough, he was actually being blocked out by all PW clients/servers.

    After hours of searching, we think we may have found a solution, but to be sure it would even work, you would need to try 2 IP addresses, which I am not sure I'm allowed to post.

    So..my point comes to, anyone who wants to test it, please pm and I'll try to reply as soon as I can. Hoping this can help people :).
  • Lenaura - SanctuaryLenaura - Sanctuary Posts: 56 Arc User
    edited December 2009
    ISP - Westnet
    Country - Australia

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Administrator>tracert pwieast1.perfectworld.com

    Tracing route to pwieast1.perfectworld.com [74.201.183.20]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 59 ms 61 ms 59 ms lo0.syd-lns2.nsw.westnet.com.au [202.173.128.70]

    3 58 ms 58 ms 58 ms gi6-7.syd-core.nsw.westnet.com.au [202.173.128.1
    08]
    4 57 ms 63 ms 58 ms gi2-24.syd-ult-bdr2.iinet.net.au [203.215.16.144
    ]
    5 57 ms 72 ms 71 ms te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]

    6 59 ms 58 ms 74 ms te15-0-0.syd-ult-core1.iinet.net.au [203.215.20.
    30]
    7 58 ms 58 ms 58 ms te13-0-0.syd-mas-core1.iinet.net.au [203.215.20.
    149]
    8 60 ms 59 ms 59 ms 34023.sydp06.cu.reach.com [134.159.160.57]
    9 59 ms 58 ms 59 ms i-10-0.sydp-core02.bi.reach.com [202.84.220.149]

    10 218 ms 218 ms 221 ms i-2-1-1.wil-core02.bx.reach.com [202.84.140.38]

    11 218 ms 215 ms 214 ms i-1-1.tlot03.bi.reach.com [202.84.251.234]
    12 226 ms 228 ms 236 ms gblx-peer.tlot03.pr.reach.com [134.159.62.170]
    13 315 ms 282 ms 281 ms 67.17.192.54
    14 280 ms 284 ms 278 ms border1.pc2-bbnet2.nyj001.pnap.net [216.52.95.73
    ]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Documents and Settings\Administrator>
    C:\Documents and Settings\Administrator>tracert pwigc2.perfectworld.com

    Tracing route to pwigc2.perfectworld.com [64.74.134.51]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 60 ms 57 ms 57 ms lo0.syd-lns2.nsw.westnet.com.au [202.173.128.70]

    3 58 ms 58 ms 58 ms gi5-7.syd-core.nsw.westnet.com.au [202.173.128.9
    2]
    4 58 ms 62 ms 77 ms gi2-24.syd-ult-bdr2.iinet.net.au [203.215.16.144
    ]
    5 59 ms 61 ms 69 ms te1-2.syd-ult-bdr1.iinet.net.au [203.215.20.146]

    6 61 ms 57 ms 60 ms te15-0-0.syd-ult-core1.iinet.net.au [203.215.20.
    30]
    7 63 ms 63 ms 62 ms te13-0-0.syd-mas-core1.iinet.net.au [203.215.20.
    149]
    8 189 ms 61 ms 60 ms 34023.sydp06.cu.reach.com [134.159.160.57]
    9 61 ms 83 ms 81 ms i-10-0.sydp-core02.bi.reach.com [202.84.220.149]

    10 61 ms 60 ms 61 ms i-9-0-0.sydp-core01.bi.reach.com [202.84.221.89]

    11 209 ms 209 ms 208 ms i-14-1-1.wil-core03.bx.reach.com [202.84.140.162
    ]
    12 247 ms 252 ms 257 ms i-13-2-1.sjc-core01.bi.reach.com [202.84.143.34]

    13 247 ms 253 ms 246 ms g6_1-paxc2.net.reach.com [202.84.251.85]
    14 247 ms 248 ms 246 ms cr1-eqix-peer.sje007.internap.net [206.223.116.1
    34]
    15 216 ms 213 ms 213 ms core3.sje.inappnet-28.cr1.sje007.internap.net [6
    6.79.148.130]
    16 236 ms 217 ms 216 ms border2.t8-1-bbnet2.sje004.pnap.net [66.151.144.
    80]
    17 * * * Request timed out.
    18 *
This discussion has been closed.