(Unofficial) Server Status

nrglg

Notice: System was upgraded and should now be faster than ever. I'm still waiting until next maintenance to see if it takes more than a few minutes to update after servers come back on.
Note: Whenever the server is coming back on, specifically from maintenance, it seems to cause a hiccup in my status system that takes it more than 5 minutes to update. If you see the last update time as being more than 4 minutes ago, then the servers are coming back on.

Expected response times in milliseconds from where this is pinging...
West: 20-50
Central: 40-90
East: 80-120
Europe: 140-220

This is my new status system that updates every minute and generates a new image every 2 minutes. I wasn't sure how to go about introducing it onto the forums, so I put the image link here because it will auto update. Assuming the connection between myself and the servers is working, this will display the status of the servers.

Updates (3 most recent)

• Changed generation time to be dynamic from to 1 to 3 minutes depending on server fluctuation.
• Changed wording of game and server status.
• Changed images to better reflect server status

Note: These are not 100% representative of the actual server status in that if a node is failing, it may show a server as off. However, unless PWE put together their own thing, this is as good as anyone else running a similar system.

Notice: Official game server status can be found here, but it is confirmed to be 100% or nearly 100% inaccurate as it is not based on any proper metrics: http://pwi.perfectworld.com/status​​

asterelle

Something to watch out for during maintenance is that east coast servers would leave the 29000 port open but would reject login requests. I think I ended up checking the length of the response data to tell when login was unavailable.

nrglg

ICMP doesn't use ports so as long as ICMP packets are rejected or can't reach the destination that should be enough.​​

asterelle

Ohh youre pinging it. Hmm. I doubt that goes down during maintenance but I don't remember ever checking it. Maintenance checking was the primary use case with sweetiebots version. Maybe you want yours to have a different focus though.

nrglg

I can add another section that sends a TCP packet to port 29000, but I want to see how this does for now. If during maintenance it still successfully gets responses, I'll add a separate check for game access versus what it is now, which is server accessibility.

Edit: I should have noted at the top that this is a sort-of beta version of the final version. There is a webpage with the stats coming, but I was focused on getting the image generation up first. Point is, any issues I hope to have sorted out in the next few weeks if needed.

---

Edit One Week Later: Okay, I attempted to open a socket to PWI's servers on port 29000 and it failed during maintenance. That's all I need to determine the game status. Good...upgrade will be coming...​​

odinwhacker

nice setup there. would love to be able to use something like that since shivtr is alphabroke....

chrisbyo26

anyone know when the servers will be back online thanx

zeifer2

Sweetiebot please display server status

chrisbyo26

sweetiebot will you please be a dear and show us server status thank you so much

zeifer2

i think she is slepping :D

sweetiebelle420

lol

xxscholarxx

how can i see the server status in real time? the link from the first post end up to arc again

nrglg

SweetieBot no longer works and may not be revived by its author. This system is something I created and it's supposed to auto-update every 2 minutes. If anyone sees it not updating at that interval, I may have to do something I've been avoiding...​​

fauny

I have to refresh page to get it to update.

Why is the game inaccessable But the server is accessable?

nrglg

The image does not update itself on this page. I had planned for a page that would do that, but haven't had the time since I'm currently in the process of doing way too much at the moment. I've barely been on my computer I've been so busy. Also, that is bad wording on my part. I've fixed the wording to something I think is more appropriate and could be understood better.​​

fauny

Having to refresh to get updated info is not a big problem. Thank you clearifing that's what I need to do.

Still curious why the servers would be accessable but not the game.

Thanks for your help. It is nice to have a server status available

afaria86

Think I will just repeat what nrglg said but here goes...

Game server is on; server reached -> machine/server/hardware is running and connected to internet and server/game software is running, with this you can login the game (think of it like: your computer is on and pwi is on)
Game server is off; server reached -> machine/server/hardware is running and connected to internet but server software is not running, this means you can access the machine but you cannot login the game because it is not running (think of it like: your computer is on but you didnt open pwi)
Server could not be reached -> machine/server/hardware is not running or disconnected from internet, so you cant even reach it (think of it like: your computer is switched off)

sylenthunder

fauny wrote: »

...
Still curious why the servers would be accessable but not the game.
...

Most commonly because of one of a few reasons.

1. The login servers are turned off due to maintenance.
2. PWE is under a DDoS, or other similar targeted attack.
3. Something went wrong and the login servers are offline.

​​

heerohex#3018

Like this,

Would be nice to have server times as well. (Ouch sorry)

@sylenthunder Do you know the location of each server? Would be useful sorry being lazy and cant find the info.

Thanks.​​

sylenthunder

Yeah, West Coast servers are in San Jose (PDT), East Coast is in New York (EDT), and the Europe server are in a place I forget atm, but the time zone is CET.​​

nrglg

@heero200 I've changed it to generate the 3 server times for the last updated time based on what Sylen said. Hopefully that information is correct.​​

heerohex#3018

I got it in my head its in Denmark or Amsterdam. Ill go with that.

@nrglg Thanks, Does it use the same image name / location. Im thinking ill use these on the mant posts as we don't have Sweetiebot any more. If thats ok with yourself.

I dono Im chucking ideas out at the moment.​​

nrglg

Yes, the image location gets replaced with a newly generated image every minute or so. It's fine with me if you use it.​​

nrglg

Apparently my server's backup system was running astray eating up server space and caused the cronjob for updating the server time to gracefully fail. I will have it resolved shortly.

serpis

Sweetiebot, could you please display server status? Thank you

nrglg

My picture above updates every minute or so with fresh stats on the server status. Sweetiebot no longer exists.​​

xuelian

Sweetiebot, please check server status

dblazen1

.

xuelian wrote: »

Sweetiebot, please check server status

Man, a necro AND inability to read literally the last post in the thread
That's a talent.​​

sylenthunder

It's a sticky thread, so we won't call necro, but some people seriously need to learn how to read before they post.​​

nrglg

So my server kept adding seconds every day for months and was 17 minutes into the future. I've just re-synced it with the world clocks and hopefully it won't pull this again.

I should also note that I no longer play PWI or any games for that matter (no time), but I have no plans of removing this and will keep it running as long as PWI is up. If anyone notices that it's badly out of sync like that again, send me a message on github or post a comment on any blog post at my site and I will fix it, because it doesn't just affect this generator, it affects all of the code on my site as well.

rictus#6436

HI I don't know if this is the proper place to state this but I'm almost at my wits end and I've been trying to figure out what the problem is for about three days now, when ever I hit the register button I am diverted to the same error page and I don't understand why?