heero200 · 🇭elper 🇪xtraordinary 🐲💯 · Community Moderator

Activity

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  stavrosci → heero200

  hey @herro200 i have problem with promo event i spend gold in game yesterday and didn't get charge reward point so i ticket to GM but GM not response

  July 3
  • 
    heero200

    Sorry I dont see the comments here unless I check, They will reply just have a high amount of tickets in the system at the moment. Also hope its sorted by now. Thanks.

    July 14
• 
  tmurdyyy

  tmurdyyy#0559

  → heero200

  Hey having a huge issue I’m in is EASTERN time and it will not allow me to update the game just keeps saying error and I’ve been trying to update for hours now.

  June 11
  • 
    heero200

    I passed this on to the PWI team as soon as players started reporting issues. Sadly after that its out of my hands and control. I hope you have this sorted now, If not I would consider logging a ticket to see if they have any suggestions or updates on how to resolve this.
    
    Thanks.

    June 16
• 
  lorddragonoid

  lorddragonoid#1956

  → heero200

  We have problem with server currently via Twilight Temple US West. It seems it is server failure. Probably server re-launch will help. The error says "Cannot retrieve character list". Hope you keep your track on it and to alert staff about it.

  May 17
  • 
    heero200

    Ive called it in.
    
    Thanks.

    May 17
  • 
    lorddragonoid

    lorddragonoid#1956

    How can I message you?

    May 17
  • 
    lorddragonoid

    lorddragonoid#1956

    I mean in private message since I heard there is such feature.

    May 17