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What is the Arc Client?
Install Arc
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Comments
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So I get a response 3+ days later only to hear they had "Lost" my previous ticket and I needed to resubmit it. GG Perfect world. Customer support is AWESOME. ffs
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Maybe I will actually be able to search the auction house now! And get a response my ticket about the hundreds of thousands of astral diamonds I lost because of the lack of basic functionality!! Yay!
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Yes they should not have implemented a way to spend real money when there were still known bugs in the auction system. Losing items/currency to programming errors is in no way the users fault. They are going to need to start reimbursing people or the game will be dead before it even gets off the ground.
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Yeah this just happened to me. I was literally looking at my bids and my dungeon queue popped. my 200k bid on a companion was gone and I haven't seen anything since. No mail, nothing. Hopefully I am just not out 200k AD..