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What is the Arc Client?
Install Arc

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  • 20 days and 3 auto dropped without reading tickets later, and still no official response..
  • what you do is, especialy if this is as they call it a beta and has high volume of bugs to work out, hire more people BEFORE you get to a point that you needed them 2 months ago. what you do NOT do is kick people out of the que and call it a favor to them, and you especialy do not do it twice by claiming yuo have "lost the…
  • I'm on day one... I would be on day 15 but tehy auto closed my tickets and sent me an automatic message tellign me tehy felt bad for me being in quote "ticket limbo" so tehy did me the quote "favor" of kicking me out of it so I can rejoin the que at the end of the line if I still have an issue.
  • They just sent me automated notice to all my tickets that it is taking them to long to get to me, so instead of sitting in "ticket limbo" they have done me the favor of just closing all my tickets. But it's ok, because if it is still an issue go ahead and make a new ticket and rejoin the end of the que instead of your…
  • start over... they won't fix it... I've been waiting 15 days now.. and yesterday tehy just gave me automatid message telling me my tickets have been in que so long they have done me the favor of droping them from the que without even reading them so I don't have to feel like I am waiting forever for an answer... for the…
  • FINALY got a responce!!!! I'm sorry, but i can read this no other way than yea, you have a game breakign issue, you have been in teh ticket system for 15 days, and we have already dropped your ticket once before because we have to many tickets to deal with, but as a favor to you, we are going to go ahead and do you a favor…
  • and we are now entering the 3rd week of this issue without a gm response.. really..
  • resolved nothing... its taking far to long to be acknowledged, this isn't teh only ticket I have in... and a 10 day ticket time is just ridiculous. nearing on 2 weeks since the issue started and not a word on the issue anywere... I don't want to delete the char because he is at lvl with group of friends all playing…
  • in the beginning it took 2-3 days to get my tickets through, and they didn't have the language barrier this game has, but that is still no excuse for a whole week on such a game breaking issue.
  • well.. its been well over a week.. still no response... would be nice if some one could at least say "yep, we know, Well deal with it when we can" but 8 day ticket time and not even a single post in any of the bug posts in this forum other than people saying "me too" is really making me sad.
  • yep... I really can't believe its been over a week and none of us have had any responce on the issue at all
  • Yea.. I get that alot.. usually doing an extra skirmish clears out the quest... problem being I lvled while sitting in que for the skirmish so I am no longer in the very narrow window of eligibility to do the mid/high lvl skirmishes, so now I have a 3/3 for the daily and can not do said skirmish any more...
  • yea.. I had ticket in for 3 days, then they sent me a notice saying there was a fault in the ticket system and they lost my ticket so I would have to resubmit, it is now day 5 on second ticket and still no gm... is the system that slow or do they just not want to address the issue?
  • its teh weeks worth of missing ardent/celestial coins that is the real pisser
  • (sigh) just got a responce to my gm ticket saying they lost my ticket and I need to resubmit.. but how did they tell me tehy lost my ticket if they lost my ticket?
  • yep.. seeing more and more of this issue since the .16 patch, am waiting on a gm ticket for it myself.
  • yes I have tired to use the default comand of ctrl i... I've also tried right clicking the icon, I've tried left clicking the icon, I've double clicked the icon, I've tired binding other comands to it, I've tired unbinding the commands... the problem is it wants me to equip something to were the icon is
  • glad I'm not the only one.. hope they get back to me quick.. Ive missed 2 celestial coins already
  • Am having same issue, can't find any posts on it other than this one. the radar cool down icon is white when walking around, and turns black when i walk up to an invoke point, but i can't use the actual invocation.