This has been happening to my guildmates all week. While this may have been a bug for months, it seems to have gotten much worse this week, and still no eta on a fix. The silence from them is the worst. Maybe i would by somemore zen, but if my toon gets trapped for 3 days, or forever, then what... since they own it all,…
https://account.xbox.com/en-us/screenshot/e349a18a-4b7b-49a3-810b-05f6632b08e6?gamerTag=Ryanbo&scid=8dd60100-6cc0-42f2-bb3e-c47b184a79f5 And you're drawing on my birthday ;)
I had 2 of my 5 60's fail to respec. It was every other one i did. It was also the 2 toons that completed campaign tasks during the upgrade. Not sure if either of those facts matter, but who knows. They were the newest as well. A month old and a week old. The others were many months old.
Drop rate has not been great for me either. 45 seems about right. Seems like they are supposed to have "blueprints" for sale for Zen, but they are missing as well.