This main thing I spotted from that update is, if they have some kind of system that's reporting apparently accurate figures on how many bots are running: why then are they not using that as the basis for simply retiring the bots and letting the rest of us play the game as intended?
There's been an official update on this, however, it doesn't really say very much and what it does say isn't exactly comforting: https://www.arcgames.com/en/games/neverwinter/news/detail/9489863