Actually, no it's not. I only wonder how you would react if they started allowing you to open lockboxes for free. It's no more absurd than the whining for refunds when the game goes down for an hour.
I see this strictly from the point of view of marketing. Although this is a free-to-play game, they want people to spend money on Founders' Packs and other items in game. They could market to the kids, but the real demographic with disposable income are the folks who are actually working for a living and grew up on 1st &…