Two options with this person, troll or intentionally obtuse (can provide definition if required). But this thread isn't about him, we're better served continuing the 'honest feedback' to the staff.
Cambridge Dictionary: -to use someone or something unfairly for your own advantage In this case, a bug, the term and principle, fits perfectly. You gain from a bug once, it's 'by chance', you gain 50 times, it's an exploit, unless you don't consider that 'conscious abuse'. Anyways, terminology aside, people's eyes are…
It's all very simple: AH bug that gets exploited and messes up the economy: -Cryptic makes no money off it, therefore, bans and rollbacks Nightmare bug that gets exploited and messes up the economy: -Cryptic makes money off it, therefore, "Enjoy your extra mounts!" Now we see exactly who we're dealing with.