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What is the Arc Client?
Install Arc

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  • As an update, after waking up this morning, the mails did finally arrive. Four of them, sometime during the night.
  • Check to make sure a formerly opened NW game launcher isn't hidden and lurking in your Task Manager. That solved it for me. Apparently the launcher didn't exit properly when it first froze and I closed it. (tried to close it, apparently :P) If there's a launcher stuck in the Task Manager, a new one doesn't work. Gotta end…
  • I believe I've solved the issue. Opening Task Manager, I discovered I had a launcher open in the background still, that was hidden somehow. Ending that task, then restarting launcher has me patching at the moment, fingers crossed it doesn't decide to hang again.
  • I'm having the exact same issue, only mine never made it to 50% the first time. *edit* On PC, btw. And I would try uninstalling and reinstalling, except I see no options to do that, as the game hasn't fully installed yet. It just did the little 140MB startup thing, and then hung up on the 10GB patch.
  • As the player in minotaur's OP that lost his brand new green Aboleth set to this, I'd like to report with relief I had a similar experience as athena just above, and they've agreed to replace my mistakenly converted items after a couple days and going through the Arc website here to submit a ticket. In-game ticket method…
  • Scott Shicoff - Thank you for your recent apology regarding the many issues the game is currently facing. This is a rare thing to see from a game team, admitting things were not done correctly. I applaud this honesty and look forward to any and all improvements. This goes a long way toward restoring my faith and patience…
  • McDonald's has stayed in business for a long time and been quite successful at it. Why wouldn't that be a good business model to follow, by showing your customers you appreciate their business and tossing them a free fry when you can't offer them the service that they have paid for so much in the past, to get you where you…
  • Two minutes late. LOL 6am PST was over 6 hours ago. So it's at least 90 minutes late at this point, or two hours, depending on which ETA we were meant to trust, the forum ETA or the launcher ETA. The latest edited launcher ETA we're now 5 minutes late for, but the latest edited forum ETA won't arrive for 25 more minutes.…
  • Disclaimer: I sincerely hope that this won't be taken the wrong way by the powers that be. That being said, the people doing these upgrades and maintenances and emergency downtimes, etc. are throwing Akro under the bus, sort of. He gives us an approximate length of downtime and time after time is made to appear like the…
  • I noticed this morning that my cw has Dragon's Grip first tier(10%), but his control bonus is only 150 (from items), which is apparently a 2% strength bonus. Shouldn't it be at least 10%? This seems clunky or broken. Any help would be appreciated.
  • Usually, I get the small box saying the launcher is trying to update 5 times, then boom, no love. Rarely, I get the launcher to finish loading, get a play button, then the quoted lovely stuff above takes place. Ugh. Won't even allow me to describe what's happening in the error submission box that pops up, as that's whisked…