test content
Logo
What is the Arc Client?
Install Arc
Howdy, Stranger!
Comments
-
Yeah, I'm also patching sloooooow. Stuck at 1% for about 20 min now.
-
After 72 hours My iss was resolved last night around 5pm PST. I got this same email, and I clicked on the link, I had to log into PWE, and it took me to the page where you can buy the Hero of the North pack, but it was greyed out (because I already bought it). So, I went back to my email after being logged into PWE,…
-
Ok, lets get something straight here 'kid'. I'm not sure why you do not comprehend what the real issue is behind our anger and frustrations here because you obviously don't understand the value of someones hard earned cash who works for it. In my instance, I paid $200.00 for a product which I have yet to recieve. This is…
-
I agree 100%
-
So for those of you who made purchases over the past 48 hours...I got this canned response which does not give me a solution, but it gives a little explenation... "It appears that there was a communication error late May 6th 2013 through early May 7th 2013 which resulted in some transactions being stuck in a pending state.…
-
I've sent a ticket to every Neverwinter sub catagory that seems remotely similar to my case. I left a message on the voicemail of the operator at the billing office as well....I doubt that will help though.
-
How long do they work on these ticket issues before they leave for the day and give those of us with unresolved $200 dollar purchases the middle finger for the second day in a row?
-
Awesome service guys! Paid $200 bucks for nothing. No response in the past 24 Hours for help. I paid for it, I got the transaction ID number from Skrill/MoneyBroker, the funds have been deducted from my account, yet I have not gotten anything in return from PWE. No responses to my ticket, no one answers their billing…
-
Who did you send it to? Specifically from the drop down boxes? I've submitted multiple tickets and no one replies to any of them.
-
I wish I'd get some form of communication. Even on here. Hello, any higher up out there? What's going on? What is the hold up? At least a freaking aknowledgement or something would be nice...
-
And have you not heard from them at all from your ticket? Dang...and no admins commenting on the issue here either. Do they really think they can run a successfull business with practices like this? Good god.
-
3 hours..nice. Thats a good turn around time for this mess. I'll be at 24 hours with no response in another 2 hours. Very dissapointing.
-
Same here. After 1-3 minutes on hold, I get an actual ring tone, then an auto message that says to call back in a "few moments".
-
I'd sure like them to resolve my issue....AND answer their darn phones.
-
I am bombarding them with calls, emails and my ticket. I'm bound to get their attention. Have I mentioned how assenine this is?
-
I am quite happy for you! Thank goodness you have gotten it resolved. I guess I will be waiting another couple days.
-
I've not seen any support on here yet promptly at ALL.
-
And people still consider PWE a reputable company because?
-
Has anyone seriously gotten through to billing support via phone? Ever?
-
I don't want to log in and play...not until I get my stuff. I know, that may be silly, but I have no desire to play without the items I bought. This needs to get resolved pronto. This is the worst service ever.
-
I'm absolutely baffled at the response ....or lack there of..both with tickets and on here. and phone support. Are they just to scared to talk to anyone...did someone press the "RED" button and go "Oh...$hit..."
-
lol Could you imagine getting ahold of the CEO and crabbing him out about this situation?
-
No, not my birthday. My daughters birthday :) I gots two of em'
-
And I notice Admin has not stepped in here since this issue has escalated out of control. Where are the rednames? isn't this important?
-
I bought the $199.99 Founders Pack yesterday...the money has also been take from my Master Card, and I have a Transaction ID from Skrill/Money Broker, however I have none of my items, no response from PWE support (I have two tickets out) and no one is answering the phone at Billing Support.
-
Wow...and you haven't disputed the charge and at least tried again?
-
And its 1030..time to call billing..all day.
-
http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=46847298 Here is another phone number (650) 590-7725 If you call 1-650-590-7700 you can search their corporate directory by name..here are some names from that office from Bloomberg public website..I really don't care who I talk to. At least…
-
Call PayPal. That error is because they placed a fraud freeze on your account. Same thing happened to me. Our issues seem to be that once the purchase is made successfully, they just aren't crediting the account with the appropriate items.
-
1 800 238 9984 Moneybroker phone number. Press 1, then 4 (Did not recieve goods or services purchased via Moneybrokers) They gave me a 9 digit Transaction ID to give to PWE.