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Everyone with issues, call (650) 590-7700 from the BBB website. Don't press any options, just stay on the line and an operator picks up. After that, have them personally transfer you to someone. If you press 1 you get a directory, I wil be contacting everyone I can at 1030AM. I don't care if it is the janitor who needs to…
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I third this notion. I would be more understanding if it was 20 bucks or less, but 200...nope..not going to cut it. Rediculous.
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I would be furious of they just sit on funds....Master Card said that if they sit on the money for more than 12 hours, then it is considered fraud, because I can technically be charged interest on the purchase after that time.
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Here is my payment receipt..so no problem with the payment being hung up via check with PayPal or anything. windows screenshot program
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All I have in my ZEN history is my ZEN stuff.
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I paid with a Credit Card. The funds have been deducted. I called them (my CC company) and they have confirmed that the transaction has been completed, and that PWE has those funds.
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I get this message..I'm not sure what is pending. The payment on my end is complete and I no longer have the funds. image hosting site
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How would I know if I have a display name issue? I've not seen any errors regarding as such thus far, but I'd like to test it out to be sure.
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I don't see anything regarding Permissions Groups on the left menu bar. I'm in User CP. Am I looking in the wrong spot?
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Check again. Alot of you are getting your titles updated. A sign of hope. I still don't have one. :(
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(650) 590-7700 Another phone number for their corporate Redwood City, CA Office. I got it off of the Better Business Bureau website. I'm going to call like a beast today. I urge EVERYONE to flood their offices.
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I wish they would go through and do this for all of us.
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I had to call my Credit Card company, they placed a fraud alert from the purchase I made initially to PWE. Because of the amount and the company (a bit scary). I told them it was me making the purchase, so they lifted the fraud freeze and I was able to make the purchase of the Founders Pack. The amount has been deducted…
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Same here. I had to call my Credit Card company, they placed a fraud alert from the purchase I made initially to PWE. Because of the amount and the company (a bit scary). I told them it was me making the purchase, so they lifted the fraud freeze and I was able to make the purchase of the Founders Pack. The amount has been…
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Be happy this happened with a zen purchase...apparently I'm in the same boat with a Founders Pack purchase ...Thats $200 down the drain thus far. I got a reciept from the third party processor, the funds are deducted from my Credit Card Balance but I have nothing for the founders pack. I have nada.
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I don't even have a Display Name Conflict here. I have a successful purchase receipt in my email for the $200 spent on the founders pack, but a pending statement from PWE regarding the purchase. So frustrating. The transaction has even been completed real time by my Credit Card company. It's already gone, they got paid,…
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At what cost indeed.
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I purchased the Founders Pack...the $200.00 one. I got a successfull payment receipt and I was tickled pink. Then I get to a screen on PWE website that said that the purchase will be pending until it is reviewed and taken care of. Why? Why would I have spent $200 dollars on something if I knew I was going to have to wait…
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I got a successfull payment with their service after calling my card issuer and having them remove the flag. I recieved an email from the third party Sling (because paypal was not cooperating) stating that the payment was successfull and that I paid $199.99 successfully to Perfect World. Then I got a page on the Perfect…