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What is the Arc Client?
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Ummm, my brother and I each have PS4 and live blocks apart, he's getting free Winter Festival stuff out of Zen Market, yet I can't (and don't see them).
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I only have a 2 hour window to play most days and for the past 3 days all I get is NO SHARDS AVAILABLE. My main goals are the daily keys, for which I paid for (VIP), and doing SH daily/influence. . Update...Turns out to be an Internet connection issue. Problem is the connection speed was to slow thus the server timed out.
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Thank you, Had same problem next day. Changed to different instance (#9 with less ppl) and it worked. PS4.