Yeah they told me the same exact thing. Figured it wouldn't be a them problem since it seemed like a dev bug. Fingers crossed this is one that they actually look into! ^-^ @jeremytheman232
Sorry for the late response. I'm still having the issue, and I did submit a ticket, as well as contacted chat support. Both told me to submit a bug report.
Yeah I appreciate the advice I guess, but I didn't post to ask whether I should buy zen or not. I've been playing the game for quite a while now, (and on pc as well) so I know when/when not to buy zen. If you have any knowledge on the glitch I posted about, then that would be much appreciated.