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What is the Arc Client?
Install Arc
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Btw, there's something I want to add. They somehow bypassed the Account Guard system, because there's no recent activity on my e-mail account, so the code providing account access never arrived. Means they skipped the code request for new computers and went directly to my characters.
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Looking forward for the response, hope they can rollback my account, that would really help to recover all my stuff. My sincere thanks for your concern.
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I already submit a support ticket with all the issue, date and time this occurred. Also did a whole scan in my computer with my antivirus and anti-malware software, and nothing popped up, so I changed all of my passwords from this and all other games accounts.
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Bring all your might! But you'll never pass through me. Now... prepare to be purified!