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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Neverwinter Scheduled Maintenance 12/11 at 7 AM PST (Completed, finally..)

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  • dhramdhram Member Posts: 1 Arc User
    edited December 2014
    dwightmc wrote: »
    Hello,

    We'll be performing scheduled maintenance on 12/11 at 7 AM PST. Estimated downtime is 2 hours but could be extended due to unforeseen issues.

    Patch Notes: http://bit.ly/1yUUyk4

    Discuss the patch notes here: http://nw-forum.perfectworld.com/showthread.php?809021-Patch-Notes-NW-35-20141125a-4&p=9648321#post9648321

    Thanks
    Dwight

    Update 1 7:11 AM PST - maintenance has begun. Patch notes added
    Update 2 7:50 AM PST - Maintenance is progressing as planned. Still looking at the same downtime although things are moving quickly so we could be up a bit sooner. We'll keep you posted.
    Update 3: 8:33 AM PST - Maintenance is ongoing, currently doing some extra maintenance on the servers so we might need to extend maintenance
    Update 4: 8:52 AM PST. Looks like we are experiencing some network issues and that's going to cause us to extend maintenance. No ETA yet, but could be extended at least an hour. Sorry for the inconvenience everyone.
    Update 5: 9:43 AM PST. Looks like there are still issues with the network so maintenance will be extended at least another 30 mins. Sorry everyone.
    Update 6: 10:16 AM PST - There are still issues with the network and server, and it is looking likely that we will be down for another hour or more. Still not ETA on fix unfortunately but we will keep everyone posted.
    Update 7: 10:59 AM PST - Hey everyone, maintenance has finally completed. We apologize for the extended downtime and appreciate everyone's patience.

    Thanks for the update but the servers are still offline 75 minutes after your last post Dwight. Just thought you should know. :)
  • crusherbeastcrusherbeast Member Posts: 426 Arc User
    edited December 2014
    dhram wrote: »
    Thanks for the update but the servers are still offline 75 minutes after your last post Dwight. Just thought you should know. :)

    He wrote it most likely for the record that maintance was extended by 2 hours only, not as reality shows almost 4 hours for now.
    Tairev-TR(All kind of killing tools)
    Asha-DC(Faithful-Anointed Champion)
    Vilgefortz-CW(Thaumaturge-balance)
  • kacius12kacius12 Member Posts: 9 Arc User
    edited December 2014
    not a single green dot here
  • electrix10electrix10 Member Posts: 1 Arc User
    edited December 2014
    This is unbeleavable.... really...
  • kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
    edited December 2014
    I wish the mods could lock this thread and just start another one about what amounts to emergency downtime instead to people can be on the same page with what's going on.....

    Sekhmet@kvetchus_
    Guilds: Greycloaks, Blackcloaks, Whitecloaks, Goldcloaks, Browncloaks, Spiritcloaks, Bluecloaks, Silvercloaks, Black Dawn
    Tredecim: The Cloak Alliance
  • charononuscharononus Member Posts: 5,715 Arc User
    edited December 2014
    shadevp wrote: »
    Dwight is the last person to blame. He just passes the information he is told. It's just as incident to blame him as argue with a ticket conductor if you have no ticket and don't want to pay.
    I think people are just upset that the post hasn't been updated and no new official post was made. They put up a response on facebook and twitter but not their own official forums. Neverwinter is by no means alone in doing things like this with unexpected downtimes but everytime it rubs people wrong. Understandably wrong imo, as looking at the games official site should be where you can get any and all needed information about the games status, having to go to third party sites for that info is just a little odd. Like I said PWE is by no means the only game company I've seen do this but it never fails to anger customers it seems.
  • baggabbarbaggabbar Member, NW M9 Playtest Posts: 3 Arc User
    edited December 2014
    I cannot log in. It say's the servers are down. It is 3:23pm Eastern time. What is happening?
  • shadevpshadevp Member Posts: 234 Arc User
    edited December 2014
    electrix10 wrote: »
    This is unbeleavable.... really...

    You say thus as if it is for the 1st time.
  • tharguthargu Member Posts: 4 Arc User
    edited December 2014
    Servers will be down for about another hour apparently...

    https://twitter.com/neverwintergame
    "My call is your command, recruit, and failure is unacceptable."
  • shadevpshadevp Member Posts: 234 Arc User
    edited December 2014
    charononus wrote: »
    I think people are just upset that the post hasn't been updated and no new official post was made. They put up a response on facebook and twitter but not their own official forums. Neverwinter is by no means alone in doing things like this with unexpected downtimes but everytime it rubs people wrong. Understandably wrong imo, as looking at the games official site should be where you can get any and all needed information about the games status, having to go to third party sites for that info is just a little odd. Like I said PWE is by no means the only game company I've seen do this but it never fails to anger customers it seems.

    If only this were the only problem of this project :(
  • unshavenbeardunshavenbeard Member Posts: 1 Arc User
    edited December 2014
    If maintenance of complete why are servers still down at 12:25pm PST?
  • kacius12kacius12 Member Posts: 9 Arc User
    edited December 2014
    Neverwinter @NeverwinterGame · 4m 4 minutes ago
    Our engineers are continuing their work to bring #Neverwinter back up. ETA should be just under an hour.
  • strangerfacestrangerface Member Posts: 0 Arc User
    edited December 2014
    the gateway was up for about ten minutes then went down again. i wish the gateway and the game didn't update at the same time. i'd like to be able to play one while the other one's down.
  • kvetkvet Member, NW M9 Playtest Posts: 2,700 Arc User
    edited December 2014
    charononus wrote: »
    I think people are just upset that the post hasn't been updated and no new official post was made. They put up a response on facebook and twitter but not their own official forums. Neverwinter is by no means alone in doing things like this with unexpected downtimes but everytime it rubs people wrong. Understandably wrong imo, as looking at the games official site should be where you can get any and all needed information about the games status, having to go to third party sites for that info is just a little odd. Like I said PWE is by no means the only game company I've seen do this but it never fails to anger customers it seems.

    I agree. As someone who really doesn't like social media very much at all (not because I'm some old HAMSTER either, but because I have serious concerns about online privacy -- erm. maybe that does make me an old HAMSTER?), this IS the place I look for official word on things. I only happen to see the twitter feed because it's on my guild site's homepage.

    Sekhmet@kvetchus_
    Guilds: Greycloaks, Blackcloaks, Whitecloaks, Goldcloaks, Browncloaks, Spiritcloaks, Bluecloaks, Silvercloaks, Black Dawn
    Tredecim: The Cloak Alliance
  • abrianaoverlordabrianaoverlord Member Posts: 20 Arc User
    edited December 2014
    Any idea when the servers will be up? Communications from the devs are rather poor, especially when compared to games like Eve Online
  • lyaiselyaise Member Posts: 491 Arc User
    edited December 2014
    From their Twitter: "Our engineers are continuing their work to bring #Neverwinter back up. ETA should be just under an hour"

    ...... I don't believe you.....at all.
    ...............vote for your favourite expansion..........
    "Mod 6. Oh my f****** god. It gutted the game pure and simple. And what wasn't gutted was messed up by the poorly thought out new level cap and equip. The game never recovered from that atrocity".
    ..............not this one then.............
  • vcekvcek Member, NW M9 Playtest Posts: 127 Arc User
    edited December 2014
    the servers have drowned in CA, expect character wipe : http://www.breakingnews.com/topic/san-francisco-bay-area-ca-us/
  • blckkntsblckknts Member Posts: 4 Arc User
    edited December 2014
    totally agree , Evony Free Forever would give their customer's things for the game when they had issues with maintenance
  • malifasmalifas Member Posts: 27 Arc User
    edited December 2014
    What gets me is they will post an update here then the next of facebook and the next on twitter. FFS I don't want to have to chase around on a bunch of differant social meda sites to get information on a problem that should be posted HERE!
  • sealadyjsealadyj Member Posts: 9 Arc User
    edited December 2014
    Update 7: 10:59 AM PST - Hey everyone, maintenance has finally completed. We apologize for the extended downtime and appreciate everyone's patience.
    [/QUOTE]




    Is anyone else still unable to get onto the international server?? I can't log in.

    :(
  • charononuscharononus Member Posts: 5,715 Arc User
    edited December 2014
    sealadyj wrote: »




    Is anyone else still unable to get onto the international server?? I can't log in.

    :([/QUOTE]

    Servers are down, they never came back up properly to be honest.
  • andybones65andybones65 Member, NW M9 Playtest Posts: 65 Arc User
    edited December 2014
    So the yanks have a powercut and the rest of the world have to suffer lol
  • kacius12kacius12 Member Posts: 9 Arc User
    edited December 2014
    that san francisco thing is for real? i mean, the servers are there?
  • galilsongalilson Member Posts: 22 Arc User
    edited December 2014
    While waiting for any good news, i like to ask all the guardian fighters! to! check my GF guide http://youtu.be/TYeQli6SKO8 and gimme feedback, i want to create the best and the shortest guide to skim through really fast. and its something for yall to entertain yourselves with while NW is in a coma
    Wonder why Neverwinter staff dont like me >;O
  • zeusomzeusom Member, NW M9 Playtest Posts: 810 Arc User
    edited December 2014
    Scheduled Maintenance until 9am.
    The server is unavailable at this time (9am)
    The server is unavailable at this time(10am)
    The server is unavailable at this time (11am)
    The server is unavailable at this time (12pm)

    Well there goes profession nighttime cycle..
    Sopi (aka Haxbox) SW [Synergy]
    Sopi SW Youtube channel pvp brickabrack

  • kittenpaw123kittenpaw123 Member, Neverwinter Beta Users Posts: 9 Arc User
    edited December 2014
    You guys realize that some of these issues may not be the dev's fault... Things happen. So quit getting mad and blaming things on everyone! If you hate stuff so much- dont play! Think of all the awesomeness they actually do. It takes alot of work to keep everything up and going. you have to expect there to be issues time to time!
    But goodness gracious people TAKE A CHILL PILL!!
  • marcogrobler1991marcogrobler1991 Member Posts: 2 Arc User
    edited December 2014
    Hi, u say that maintenance is complete but when i try to connect to game server it says the server is unavailable! is there still an issue?
  • sealadyjsealadyj Member Posts: 9 Arc User
    edited December 2014
    Thanks for the responses. I wanted to make sure it wasn't just something wrong on my end. :)
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited December 2014
    kittenpaw123 wrote: »
    You guys realize that some of these issues may not be the dev's fault... Things happen. So quit getting mad and blaming things on everyone! If you hate stuff so much- dont play! Think of all the awesomeness they actually do. It takes alot of work to keep everything up and going. you have to expect there to be issues time to time!
    But goodness gracious people TAKE A CHILL PILL!!

    *offers +6 Thrice Offered Pill of Chill*
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • gmannumber7gmannumber7 Member Posts: 2 Arc User
    edited December 2014
    Hopefully it's not storm damage, and everyone is alright out there.
This discussion has been closed.