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What's the rationale behind deleting all Fireblossom Petals prior to the summer fest?
twitticles
Member, Neverwinter Beta Users Posts: 92
The currently running summer festival event is a re-hash of the same event as it ran last summer, with some slight changes. The currency used in the event this year remains the same as it was last year, namely Fireblossom Petals.
However, with the release of mod 4, all fireblossom petals were deleted out of player inventories, without any mention of it in patch notes or elsewhere. Many players who participated last year might not have had alot of petals accumulated but there are certainly those who did. Personally I had around 15000 petals that I spent way too many hours farming, only to not be able to spend before the event ended due to unforseen circumstances. I knew however I'd be able to spend them if the event ever returned.
I've been trying to wrap my head around the reason the petals were deleted at all but I have to admit I do not understand. If the item deleted no longer has any use because that specific event will never return then fine, clear out some inventory space but when it's going to be used again, and especially within such a short timeframe, the only possible outcome of removing them would be to alienate players who see their invested time was all in vain.
If there'd been a sensible explanation I'd have been all ears, but this just seems like an arbitrary decision made knowing that too many players wouldn't fuss about it. If that's the kind of attitude that goes around Cryptic HQ it'll be interesting to see what items get deleted out of the blue next time.
However, with the release of mod 4, all fireblossom petals were deleted out of player inventories, without any mention of it in patch notes or elsewhere. Many players who participated last year might not have had alot of petals accumulated but there are certainly those who did. Personally I had around 15000 petals that I spent way too many hours farming, only to not be able to spend before the event ended due to unforseen circumstances. I knew however I'd be able to spend them if the event ever returned.
I've been trying to wrap my head around the reason the petals were deleted at all but I have to admit I do not understand. If the item deleted no longer has any use because that specific event will never return then fine, clear out some inventory space but when it's going to be used again, and especially within such a short timeframe, the only possible outcome of removing them would be to alienate players who see their invested time was all in vain.
If there'd been a sensible explanation I'd have been all ears, but this just seems like an arbitrary decision made knowing that too many players wouldn't fuss about it. If that's the kind of attitude that goes around Cryptic HQ it'll be interesting to see what items get deleted out of the blue next time.
Post edited by twitticles on
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Last year's tokens requires time and effort to grind for just as this year's. If anything, allowing them to rollover lessens long term players feeling of burn outs from the events and they can pace themselves in the following year such as setting goals to obtain a number of rewards each year without having to go through as much trouble as the initial year. Much like the CTA medallions do.
I spend a lot of time playing this game... most of the time it is a lot of fun... I Do spend real money and I have recommended to a lot of people the value of spending the money to get the unicorn package, and believe me I am a really good salesperson...
Let me explain... last year I spent two weeks playing the summer festival event I wanted the blue ribbon pig on all my characters and got that. I spent a ton more time on one of my characters so I could get the pig companion.. I was short 200 petals of getting it last year because I missed calculated the time zone piece. I was mad at myself for that, it was my mistake. Throughout the year I kept seeing the petals in my inventory and got a little excited, thinking that though I had to wait a year for the event to come back there's still a chance that all that hard work was not a complete waste. As we got closer to the end of summer I still saw them in my inventory and became even more excited.. When the event came back today. I log on to see how many petals I had on one of my toons and they were gone. I thought maybe they are on another toon. So I logged on. Gone!!! So then I logged on to another. Gone!!! What a tease!! Mean!!! They are there till the event starts and they are gone.. It would have been easier to handle if they were gone the day the event was over last year rather than leave them in the inventory a whole year and delete them the week the event re spawned. I don't know if there is anything you can do but I just wanted to let you know how felt.. If I miss calculate and its my fault, just let them be gone that week some time.. Its mean to give false hope that we have a chance to redeem them in the future, and then the week of take them away!
If they decided to reset due to technical or design reasons, that's fine as well. Put everyone on equal footing. Make it seem more fresh to other players especially the new ones.
So, those of us who "casually" play and don't login every day for a few hours to grind up enough to buy some of the higher priced items are s.o.l.
Nice. If I don't find fireblossom petals in my bank I'm going to file a service ticket that my bank was robbed of items I legitimately earned.
Theft is theft. Virtual or otherwise.
Pissed at pooooooor decision making - yet again.
Encounter Matrix | Advanced Foundry Topics
It's this kind of petty, anti-consumer BS that's had me not bother to log in for over a week except to check the preview patch to see if they'd fixed the TR animations, saw they hadn't, and immediately logged back out.
Shape up, Cryptic. Stop <font color="orange">HAMSTER</font> over your customers. Stuff like this with not notice, justification, or rationale just makes me angry at the game.
Three slots were empty 2 slots with a stack of 5000 and the other one i am not sure how many were in there.
I contacted support and they told me they were sorry for the inconvenience. And that the items were deleted automaticly.
Aperrently being sorry for the inconvenience doesnt mean they will do there best to get you the items back that a sythem deleted.
It means, i gues i have to say it nice, that they are not going to do anything and you just need to swallow your loss.
And yes a week later the event is back and i have none off my currency to spend anymore becourse it got deleted.
Someone here said it was mean to take the carrot away just a bit before you could get it. I agree, it is very sneeky.
Another says it does not give a game breaking advantage? Well, i know i could have bought some nice items for the amount that i lost. Keep the items or sell them. Do you think 10.000 zen will give you a game breaking advantage? It will sure not bring you to the top. But that does not mean i would like to loose it. Not saying these pettels were worth that mutch.
And why? a week before the event is back? If there was something wrong with it fix it! And if the items were not in the event anymore fine. But delete the items, the currency that alows you to buy good stuff? And yes i also wonder what else they are going to delete.
What ever they were thinking i dont know. But this is for sure not the way to make me spend more money on this game. If anything it will make me spend nothing. And that is about the only thing a customer can do.
Not the only thing a customer can do.
Step 1: Service Ticket - if that doesn't get my virtual currency back...
Step 2: Complaint to the Better Business Bureau
Step 3: Investigate laws regarding theft of virtual items/currency. They would certainly prosecute anyone stealing AD or items in their game, seems like you can't have both, if virtual items have value, then live by the sword, die by sword.
I'm filing step 1 now.
Encounter Matrix | Advanced Foundry Topics
I ended up with 940 of those Lights of Simiril because I couldn't manage to finish grinding out the Fawn. I took solace in the fact that it was coming around the next year. If those all get deleted, I'm going to be quite pissed.
I just realized that my Hero's feast (the special portable altar) and my Grand Summer's feasts (the nice every summer food combined buff) are now Buond to Char. They were both unbound previously.
Murphster - SS CW | Jennsen Rahl - MoF CW
Taarna - GWF
Eowyn - Protector OP | Leela - Devoted OP
Mara Jade - TR
Leeloo - Tempt SW | Kahlan Amnell - Fury SW | Galadriel - Damnation SW
Sturm Nightblade - GF
If the event items are now temporary the old ones obviously had to disappear, being well over 45 days old. Irritating if you had ones from last year but only logical. I just had to get rid of a few hundred assorted tokens to even make space for the new ones. Asset inventory urgently needs some love. Like more spce and bigger stack size.
Amen to this , I am down to two spaces in my asset bag ,it is getting ridiculous now.
Didn't have enough to buy what I wanted last year, figured I'd add this years to last years and... BUT NOOOOOO! I guess there's no point in playing since whatever I get this year won't last until next year.
To reward you for your customer "service", next months Zen purchase will be exactly ZERO.
Signed,
A very unhappy customer
People are broken. - Lum the Mad
I spent all my summer festival stuff last year, but I am in this situation regarding the winter festival - due to my Christmas/new year vacation, I only got to play that for a few days - not enough daily tokens to get any of the stuff I wanted - I was planning to finish thisa year later, but if all my tokens get deleted I will be pretty annoyed....and there is a limit to how many annoying things I can take before the game stops being fun for me.
NOte i have 5 BAgs and still it aint enough to keep up with ENchants and Gears... NOw i have to wory about Bound foods...
Solution sell the foods and not participate on events... this is sad..
Another things is continually SEals space is problem now wer running different maps to farm dragons plus some events need seal space... Ithink its about time we increase seal space or stack it to 2000 prolly...
I know i have lost those 999 pig feast already and those cypress/sorpet/squash soup..ITs a minor thing.. BUt if u want veteran players to stick around and play buy stuff keep events also that make us happy continually playing this game... Food for thought.
Not that players should have to resort to such workarounds, but might be worth remembering for other events.
is the the Winter Festival (and other) seasonal items should be taken NOW.
So no surprises and anger each time, and we have room in our inventory.
If they decide based on today to let us keep things, they need to
expand our inventory slots. Mine is FULL of CTA things and magic
seeds, sword blades, etc. I have Zero use for the Fae items now.
Okay, hero + pigmeal is BoP. o.o
Actually, in Cryptic's defense, they didn't get to be this bad until PWE took over.
Just saying. CO's an amazing game, and doesn't actually force your hand to buy stuff. There are lockboxes, but they don't offer nearly the same kind of stuff Neverwinter lockboxes do.
This game was released when PWE took over, and you can really see the difference when you compare the two stores. I personally think Cryptic isn't to blame.
This, however, is a very low blow to people who spent the time and energy to farm tokens for the following events. This yanks the carpet out of people who don't have the time to farm the tokens, the people who DESERVE the items but have to work each season to get them rather than some people who can get it all in two weeks. This is reprehensible, and knowing that this had occurred had stripped away my urge to play this game.
Uninstalling today.
Well, apparently PWE has the power to steal virtual currency from an account, but not the power to return it.
Step 2&3...on deck.
Encounter Matrix | Advanced Foundry Topics
I would hate to aquire all event items again i.e fishing rod.
On the other hand you have PWE/Cryptic (since PWE took Cryptic over they are the same entity and equally to blame) able to remove items from your currency bag on a whim - we may as well forget about the Xmas stuff (happy holidays to everyone in advance), but what of other stuff? I have a whole bunch of Fae and Drake Seals that I'll eventually get round to shifting when my RaD drops off.
Talking of RaD - are PWE/Cryptic at liberty to remove AD and other items from our currency bag? I guess they are, I'm sure they have something about it in the ToS. But then how would they stand on a legal point of view if people have bought Zen with hard earned real money and bought AD with it? Apart from that I think there would be a mass drop off in players if they did that...but event currency is ok, because who is going to carry stuff around for a year (notice a year, not 46 days)?
Then there's the binding of items, yes I understand trying to keep them off the AH, but how many of us use alts as mules? The hero's feast is a great buff for a team, but there's not chance of sending a couple to the toon you're about to delve with now.
3 Things would be nice to hear from PWE:
The rationale behind deleting event currency (and even though there was a section specific to currency in the patch notes, there was no mention of the petals or other event currency)
The rationale behind having items we cannot discard ourselves
The rationale behind not having more (maybe all) bound items Bound to Account rather than Character.
Communication is a wonderful thing, even giving bad news is a good thing because believe it or not, people don't always like surprises.
1.4. You understand and agree that Perfect World may update, enhance or otherwise modify in any manner the Game software and/or the Service at any time without notice.
Nothing is safe!
and there is nothing you can do about it,and they dont xplain