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Really ? that is perfomance fixed ? -.-

ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
edited June 2014 in Bug Reports (PC)
Performance and Stability

Reduced the network load for client and server relating to extraneous loot drop information being sent around. This will also help with loot, enemies and players dropping out as well.

well, i don't see any reduced at all.
My client keep send information around in arena when I enter combat, keeping me with lag spikes.
Eh same old lag arena work fine and no lag until I reach into combat and lag spikes appear -.-
KILLERDDDD
Post edited by ggyu on
«1

Comments

  • eldartheldarth Member Posts: 4,494 Arc User
    edited June 2014
    Umm... what lag? I don't see any.

    Where does your traceroute show the lag happening on the Neverwinter servers?
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    eldarth wrote: »
    Umm... what lag? I don't see any.

    Where does your traceroute show the lag happening on the Neverwinter servers?

    I will tell you what type of lag it happen, Sometime when I'm in arena 5v5 pvping, Using ( /netgraph 1) and cmd outside game
    I keep watching both the ping is normal inside and outside game
    Until when I start a attack or been attacked by other people, there like lag spikes appear into the netgraph inisde the game but outside the cmd give me normal ping
    Back again when I done from combat the netgraph and ping inside game be normal again but once combat it start lagging me again
    It happen inside arena like 4/10 of arenas I enter
    KILLERDDDD
  • reshomiiiireshomiiii Member, Neverwinter Beta Users, Neverwinter Knight of the Feywild Users Posts: 25
    edited June 2014
    lag seems to go away with setting on min for me but anything other than that its near unplayable in PvP combat only
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    reshomiiii wrote: »
    lag seems to go away with setting on min for me but anything other than that its near unplayable in PvP combat only

    Look like i'm not only one with same problem here
    KILLERDDDD
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2014
    And yet you were asked what your traceroute revealed. Netgraph, ping, the like means exactly jack when diagnosing an issue with how the traffic is behaving from point A to point B. It just shows you that something is coming or going and how long it's taking--it doesn't show where that problem may be occurring.

    Open a command prompt (Start > Run > type "cmd" and press Enter ) and type the following at the provided prompt:

    tracert patchserver.crypticstudios.com

    Right click the screen when the trace is finished, select "Copy" and then paste the text into a forum post. We'll be able to see how your route is behaving then. Ideally, the values you should be getting in ms are 80-120 per hop...anything approaching 150 is problematic.

    If your network is fine, what kind of graphical settings are you running on? Are your video and graphics drivers up to date? Do they meet the minimum specifications for Neverwinter? Also, bear in mind that "newest" does not necessarily equate to "compatible with or optimal for" because of driver issues, optimization, etc.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • eldartheldarth Member Posts: 4,494 Arc User
    edited June 2014
    And yet you were asked what your traceroute revealed. Netgraph, ping, the like means exactly jack when diagnosing an issue with how the traffic is behaving from point A to point B. It just shows you that something is coming or going and how long it's taking--it doesn't show where that problem may be occurring.

    Exactly. To clarify even further -- there are MANY servers between your PC and Cryptic.

    Here's a traceroute of my machine. As you can see there are FIFTEEN hops to get to Cryptic.
    And the biggest bottleneck at this instant? a Cogentco.com server. NOT a Crypticstudios.com server.


    C:\Users\Richard_2>tracert patchserver.crypticstudios.com


    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:


    1 <1 ms <1 ms <1 ms 192.168.1.254
    2 9 ms 9 ms 9 ms 108-240-128-2.lightspeed.irvnca.sbcglobal.net [108.240.128.2]
    3 * 12 ms 12 ms 75.20.0.202
    4 13 ms 15 ms 11 ms 12.83.38.157
    5 12 ms 14 ms 11 ms 12.123.132.137
    6 12 ms 12 ms 12 ms be2001.ccr23.lax05.atlas.cogentco.com [154.54.13.149]
    7 14 ms 12 ms 11 ms be2179.ccr22.lax01.atlas.cogentco.com [154.54.41.81]
    8 48 ms 48 ms 48 ms be2066.ccr22.iah01.atlas.cogentco.com [154.54.7.53]
    9 61 ms 62 ms 61 ms be2173.ccr42.atl01.atlas.cogentco.com [154.54.29.117]
    10 77 ms 77 ms 77 ms be2169.ccr22.dca01.atlas.cogentco.com [154.54.31.98]
    11 81 ms 80 ms 80 ms be2149.ccr22.jfk02.atlas.cogentco.com [154.54.31.126]
    12 87 ms 86 ms 86 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
    13 148 ms 220 ms 86 ms te4-2.ccr01.bos06.atlas.cogentco.com [66.28.4.254]
    14 94 ms 89 ms 89 ms 38.111.40.114
    15 85 ms 85 ms 85 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    I got 21 hops, Look like the last 3 and cypticserver over150


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Pola>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms Broadcom.Home [192.168.1.1]
    2 61 ms 61 ms 62 ms NASR2-R02C-C-EG [163.121.172.110]
    3 59 ms 59 ms 58 ms host-163.121.211.134.tedata.net [163.121.211.134
    ]
    4 * 65 ms 57 ms host-163.121.211.134.tedata.net [163.121.211.134
    ]
    5 62 ms 66 ms 63 ms host-163.121.211.129.tedata.net [163.121.211.129
    ]
    6 67 ms 67 ms 67 ms 10.42.0.3
    7 60 ms 62 ms 62 ms host-163.121.236.137.tedata.net [163.121.236.137
    ]
    8 62 ms 61 ms 59 ms host-163.121.209.33.tedata.net [163.121.209.33]

    9 127 ms 131 ms 132 ms 213.242.116.13
    10 118 ms 124 ms 119 ms ae-0-11.bar2.Marseille1.Level3.net [4.69.143.242
    ]
    11 120 ms 118 ms 118 ms ae-15-15.ebr4.Frankfurt1.Level3.net [4.69.143.24
    6]
    12 131 ms 128 ms 128 ms ae-74-74.csw2.Frankfurt1.Level3.net [4.69.163.22
    ]
    13 * * 131 ms ae-2-70.edge5.Frankfurt1.Level3.net [4.69.154.73
    ]
    14 115 ms 114 ms 117 ms be3020.rcr21.fra06.atlas.cogentco.com [130.117.1
    5.193]
    15 110 ms 115 ms 115 ms be2305.ccr42.fra03.atlas.cogentco.com [154.54.74
    .77]
    16 122 ms 121 ms 125 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37
    .33]
    17 120 ms 124 ms 119 ms be2288.mpd22.lon13.atlas.cogentco.com [154.54.62
    .149]
    18 206 ms 205 ms 204 ms be2391.ccr22.bos01.atlas.cogentco.com [154.54.44
    .237]
    19 209 ms 208 ms 208 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    20 206 ms 214 ms 214 ms 38.111.40.114
    21 210 ms 211 ms 212 ms patchserver2.crypticstudios.com [208.95.185.41]



    Trace complete.

    C:\Users\Pola>
    KILLERDDDD
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2014
    ggyu wrote: »
    I got 21 hops, Look like the last 3 and cypticserver over150


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Pola>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms Broadcom.Home [192.168.1.1]
    2 61 ms 61 ms 62 ms NASR2-R02C-C-EG [163.121.172.110]
    3 59 ms 59 ms 58 ms host-163.121.211.134.tedata.net [163.121.211.134
    ]
    4 * 65 ms 57 ms host-163.121.211.134.tedata.net [163.121.211.134
    ]
    5 62 ms 66 ms 63 ms host-163.121.211.129.tedata.net [163.121.211.129
    ]
    6 67 ms 67 ms 67 ms 10.42.0.3
    7 60 ms 62 ms 62 ms host-163.121.236.137.tedata.net [163.121.236.137
    ]
    8 62 ms 61 ms 59 ms host-163.121.209.33.tedata.net [163.121.209.33]

    9 127 ms 131 ms 132 ms 213.242.116.13
    10 118 ms 124 ms 119 ms ae-0-11.bar2.Marseille1.Level3.net [4.69.143.242
    ]
    11 120 ms 118 ms 118 ms ae-15-15.ebr4.Frankfurt1.Level3.net [4.69.143.24
    6]
    12 131 ms 128 ms 128 ms ae-74-74.csw2.Frankfurt1.Level3.net [4.69.163.22
    ]
    13 * * 131 ms ae-2-70.edge5.Frankfurt1.Level3.net [4.69.154.73
    ]
    14 115 ms 114 ms 117 ms be3020.rcr21.fra06.atlas.cogentco.com [130.117.1
    5.193]
    15 110 ms 115 ms 115 ms be2305.ccr42.fra03.atlas.cogentco.com [154.54.74
    .77]
    16 122 ms 121 ms 125 ms be2262.ccr42.ams03.atlas.cogentco.com [154.54.37
    .33]
    17 120 ms 124 ms 119 ms be2288.mpd22.lon13.atlas.cogentco.com [154.54.62
    .149]
    18 206 ms 205 ms 204 ms be2391.ccr22.bos01.atlas.cogentco.com [154.54.44
    .237]
    19 209 ms 208 ms 208 ms te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.
    130]
    20 206 ms 214 ms 214 ms 38.111.40.114
    21 210 ms 211 ms 212 ms patchserver2.crypticstudios.com [208.95.185.41]



    Trace complete.

    C:\Users\Pola>

    Well, there's part of your problem right there. Take a look at 4 and 13. Those asterisks? Those are partial timeouts--that means that packet was a complete loss. Your latency is also approaching problematic levels well before the hops you indicate.

    I'm guessing that you're connecting from somewhere in Europe (the Frankfurt hops are kind of dead giveaways). Have you tried using the EU proxy from the launcher options? Also, transatlantic cables are coming into play here, so that is definitely going to play havoc with your latency.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    Well, there's part of your problem right there. Take a look at 4 and 13. Those asterisks? Those are partial timeouts--that means that packet was a complete loss. Your latency is also approaching problematic levels well before the hops you indicate.

    I'm guessing that you're connecting from somewhere in Europe (the Frankfurt hops are kind of dead giveaways). Have you tried using the EU proxy from the launcher options? Also, transatlantic cables are coming into play here, so that is definitely going to play havoc with your latency.

    Ehh I don't play from EU and when I tried using EU proxy it my game worth, I play from Africa (Egypt)
    And I know all of that but you don't know what I talk about, My netgraph inside game is from 210 to 250ms constant that playable for me, But Inside 5v5 sometime that problem happen (The problem type like this netgraph keep telling me I'm 210 to 250ms and that normal but once I get into combat like using skills against other players it give me spikes like netgraph jump for 1000ms for 1 second and 3 second 210-250 then back to 1 second 100ms)
    But once I out of combat or die the netgraph Back to normal like 210-250ms
    But this thing happen only in arena 5v5 and happen like 3 match out of 10 match
    KILLERDDDD
  • eldartheldarth Member Posts: 4,494 Arc User
    edited June 2014
    ggyu wrote: »
    And I know all of that but you don't know what I talk about, My netgraph inside game is from 210 to 250ms constant that playable for me, But Inside 5v5 sometime that problem happen (The problem type like this netgraph keep telling me I'm 210 to 250ms and that normal but once I get into combat like using skills against other players it give me spikes like netgraph jump for 1000ms for 1 second and 3 second 210-250 then back to 1 second 100ms)

    So... when you're in PvP and in combat, your "netgraph" jumps to, about 4x - 5x "normal" idle play.
    Not surprising if your normal latency is 200-250. You've got 4-5 times the number of network packets being transmitted/received.

    Playing from Africa is even worse than playing from Europe.
    There are no transatlantic network cables from Africa to America.
    You have to go from Africa to Europe FIRST, and THEN to America, and THEN across America from East coast to West.
    I'm amazed you can play at all with that network run.

    It's undoubtedly NOT Cryptic servers -- it's the entire enormous Africa-Europe-East Coast-West Coast network route.

    Undersea Network Cables
    undersea_cables.jpg
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    eldarth wrote: »
    So... when you're in PvP and in combat, your "netgraph" jumps to, about 4x - 5x "normal" idle play.
    Not surprising if your normal latency is 200-250. You've got 4-5 times the number of network packets being transmitted/received.

    Playing from Africa is even worse than playing from Europe.
    There are no transatlantic network cables from Africa to America.
    You have to go from Africa to Europe FIRST, and THEN to America, and THEN across America from East coast to West.
    I'm amazed you can play at all with that network run.

    It's undoubtedly NOT Cryptic servers -- it's the entire enormous Africa-Europe-East Coast-West Coast network route.

    Undersea Network Cables
    undersea_cables.jpg

    I understand all of that, But didn't explain why it don't happen in GG Pvp combat or even in open world pvp combat
    and happen like 3 times out of 10 times ?

    And Explain that why I never had such problem before the 2nd patch of mod 3, The first patch of mod 3 and since mod 1 I was playing PVP with same ping and no such spikes happen to me in pvp at all
    KILLERDDDD
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    So anyone to decrease that so ?
    KILLERDDDD
  • ravlotravlot Member, Neverwinter Beta Users Posts: 2 Arc User
    edited June 2014
    These are my TraceRoute i dun think theres any prob with my network hmm But i still gets Lags and Spikes in dungeons

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 7 ms 6 ms 6 ms 25.52.60.1
    2 7 ms 7 ms 7 ms 119.81.42.33-static.reverse.softlayer.com [119.8
    1.42.33]
    3 7 ms 11 ms 6 ms ae11.dar01.sr03.sng01.networklayer.com [174.133.
    118.130]
    4 7 ms 6 ms 8 ms ae8.bbr01.eq01.sng02.networklayer.com [50.97.18.
    196]
    5 10 ms 10 ms 10 ms unknown.telstraglobal.net [202.126.128.17]
    6 9 ms 11 ms 7 ms i-0-5-2-0.istt-core02.bi.telstraglobal.net [202.
    84.180.157]
    7 93 ms 91 ms 91 ms i-0-5-0-0.hkhh-core02.bx.telstraglobal.net [202.
    84.249.157]
    8 196 ms 199 ms 199 ms i-0-3-0-6.eqnx-core01.bx.telstraglobal.net [202.
    84.143.238]
    9 197 ms 197 ms 199 ms i-0-0-0-3.eqnx03.bi.telstraglobal.net [202.84.25
    1.126]
    10 196 ms 196 ms 196 ms te0-3-0-26.ccr21.sjc03.atlas.cogentco.com [154.5
    4.9.17]
    11 197 ms 197 ms 197 ms be2000.ccr21.sjc01.atlas.cogentco.com [154.54.6.
    105]
    12 199 ms 199 ms 198 ms be2164.ccr21.sfo01.atlas.cogentco.com [154.54.28
    .33]
    13 226 ms 227 ms 227 ms be2256.mpd21.mci01.atlas.cogentco.com [154.54.6.
    90]
    14 239 ms 239 ms 239 ms be2158.ccr41.ord01.atlas.cogentco.com [154.54.7.
    130]
    15 255 ms 255 ms 255 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
    .194]
    16 256 ms 256 ms 256 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    17 264 ms 255 ms 265 ms 38.111.40.114
    18 255 ms 255 ms 257 ms patchserver2.crypticstudios.com [208.95.185.41]
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2014
    ravlot wrote: »
    These are my TraceRoute i dun think theres any prob with my network hmm But i still gets Lags and Spikes in dungeons

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 7 ms 6 ms 6 ms 25.52.60.1
    2 7 ms 7 ms 7 ms 119.81.42.33-static.reverse.softlayer.com [119.8
    1.42.33]
    3 7 ms 11 ms 6 ms ae11.dar01.sr03.sng01.networklayer.com [174.133.
    118.130]
    4 7 ms 6 ms 8 ms ae8.bbr01.eq01.sng02.networklayer.com [50.97.18.
    196]
    5 10 ms 10 ms 10 ms unknown.telstraglobal.net [202.126.128.17]
    6 9 ms 11 ms 7 ms i-0-5-2-0.istt-core02.bi.telstraglobal.net [202.
    84.180.157]
    7 93 ms 91 ms 91 ms i-0-5-0-0.hkhh-core02.bx.telstraglobal.net [202.
    84.249.157]
    8 196 ms 199 ms 199 ms i-0-3-0-6.eqnx-core01.bx.telstraglobal.net [202.
    84.143.238]
    9 197 ms 197 ms 199 ms i-0-0-0-3.eqnx03.bi.telstraglobal.net [202.84.25
    1.126]
    10 196 ms 196 ms 196 ms te0-3-0-26.ccr21.sjc03.atlas.cogentco.com [154.5
    4.9.17]
    11 197 ms 197 ms 197 ms be2000.ccr21.sjc01.atlas.cogentco.com [154.54.6.
    105]
    12 199 ms 199 ms 198 ms be2164.ccr21.sfo01.atlas.cogentco.com [154.54.28
    .33]
    13 226 ms 227 ms 227 ms be2256.mpd21.mci01.atlas.cogentco.com [154.54.6.
    90]
    14 239 ms 239 ms 239 ms be2158.ccr41.ord01.atlas.cogentco.com [154.54.7.
    130]
    15 255 ms 255 ms 255 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
    .194]
    16 256 ms 256 ms 256 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    17 264 ms 255 ms 265 ms 38.111.40.114
    18 255 ms 255 ms 257 ms patchserver2.crypticstudios.com [208.95.185.41]

    It isn't your personal network hardware that's at issue. Starting from hop 8 your latency is...not good. Looks like once it starts having to travel over the transpacific cables there, the latency jumps significantly.
    ggyu wrote: »
    So anyone to decrease that so ?

    Unfortunately, no.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    But can someone explain why it don't happen in GG Pvp combat or even in open world pvp combat
    and happen like 3 times out of 10 times ?

    And Explain that why I never had such problem before the 2nd patch of mod 3, The first patch of mod 3 and since mod 1 I was playing PVP with same ping and no such spikes happen to me in pvp at all
    KILLERDDDD
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2014
    If I had to venture a guess, I'd say you're getting bottlenecked with too many packets being sent at once, if your netgraph is spiking like that (which wouldn't be a graphical issue). Probably exceeding the max packet size your router or modem is able to send at once (tech speak: that's called your MTU) and so it's bogging the hell out of your connection. Normal size packets (e.g. the ones sent for traceroutes) wouldn't be affected all that much, but too much getting sent at once....yeah, it's gonna be molasses.

    Just my best edumacated guess. Unfortunately, changing those settings in your router or modem should only be discussed with a professional. I have a bit of knowledge--I'm hardly a professional, though.
    ROLL TIDE ROLL

    Great Weapon Fighter: Because when is today not a good day to die?

    PC and PS4 player. Proud Guildmaster for PS4 Team Fencebane. Rank 5 Officer for PC Team Fencebane. Visit us at http://fencebane.shivtr.com
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    If I had to venture a guess, I'd say you're getting bottlenecked with too many packets being sent at once, if your netgraph is spiking like that (which wouldn't be a graphical issue). Probably exceeding the max packet size your router or modem is able to send at once (tech speak: that's called your MTU) and so it's bogging the hell out of your connection. Normal size packets (e.g. the ones sent for traceroutes) wouldn't be affected all that much, but too much getting sent at once....yeah, it's gonna be molasses.

    Just my best edumacated guess. Unfortunately, changing those settings in your router or modem should only be discussed with a professional. I have a bit of knowledge--I'm hardly a professional, though.

    I understand all of that but didn't explain why it happen only in 5v5 combat (Mean not the whole match only in combat stats) and why it don't happen in any type of combat outside either in Open-world pvp or GG
    Or even wasn't happen before mod 3 patchs
    KILLERDDDD
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    And yes that prove game got problem when it happen like 3 times out of 5 times matches then there something wrong with game, Because it never happen outside in Open world pvp or GG pvp and even didn't have problem before mod 3.
    And even worse to play from Africa then I suppose when they made servers for game they should people play from Africa and play from Europe not only America
    KILLERDDDD
  • monkeydluffyopmonkeydluffyop Member Posts: 31 Arc User
    edited June 2014
    C:\Users\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.0.1
    2 17 ms 14 ms 14 ms 10.20.22-97.tpgi.com.au [10.20.22.97]
    3 14 ms 16 ms 15 ms nme-sot-dry-agr1-Te1-3.tpgi.com.au [203.29.139.77]
    4 19 ms 22 ms 22 ms nme-sot-dry-crt1-Te0-3-0-4.tpgi.com.au [203.26.22.201]
    5 28 ms 28 ms 27 ms syd-sot-ken-crt3-Te11-6.tpgi.com.au [203.29.135.237]
    6 25 ms 27 ms 27 ms 203-219-35-3.static.tpgi.com.au [203.219.35.3]
    7 202 ms 204 ms 203 ms te0-1-1-1.ccr22.lax04.atlas.cogentco.com [38.104.83.249]
    8 203 ms 202 ms 202 ms te0-7-0-12.mpd21.lax01.atlas.cogentco.com [154.54.41.125]
    9 235 ms 235 ms 234 ms be2067.mpd21.iah01.atlas.cogentco.com [154.54.7.161]
    10 244 ms 245 ms 245 ms be2174.mpd21.atl01.atlas.cogentco.com [154.54.29.201]
    11 255 ms 255 ms 278 ms be2170.mpd21.dca01.atlas.cogentco.com [154.54.31.106]
    12 256 ms 256 ms 255 ms be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130]
    13 262 ms 265 ms 263 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38]
    14 260 ms 260 ms 261 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    15 263 ms 267 ms 268 ms 38.111.40.114
    16 304 ms 307 ms 276 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.

    C:\Users\>
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    C:\Users\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.0.1
    2 17 ms 14 ms 14 ms 10.20.22-97.tpgi.com.au [10.20.22.97]
    3 14 ms 16 ms 15 ms nme-sot-dry-agr1-Te1-3.tpgi.com.au [203.29.139.77]
    4 19 ms 22 ms 22 ms nme-sot-dry-crt1-Te0-3-0-4.tpgi.com.au [203.26.22.201]
    5 28 ms 28 ms 27 ms syd-sot-ken-crt3-Te11-6.tpgi.com.au [203.29.135.237]
    6 25 ms 27 ms 27 ms 203-219-35-3.static.tpgi.com.au [203.219.35.3]
    7 202 ms 204 ms 203 ms te0-1-1-1.ccr22.lax04.atlas.cogentco.com [38.104.83.249]
    8 203 ms 202 ms 202 ms te0-7-0-12.mpd21.lax01.atlas.cogentco.com [154.54.41.125]
    9 235 ms 235 ms 234 ms be2067.mpd21.iah01.atlas.cogentco.com [154.54.7.161]
    10 244 ms 245 ms 245 ms be2174.mpd21.atl01.atlas.cogentco.com [154.54.29.201]
    11 255 ms 255 ms 278 ms be2170.mpd21.dca01.atlas.cogentco.com [154.54.31.106]
    12 256 ms 256 ms 255 ms be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130]
    13 262 ms 265 ms 263 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38]
    14 260 ms 260 ms 261 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
    15 263 ms 267 ms 268 ms 38.111.40.114
    16 304 ms 307 ms 276 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.

    C:\Users\>

    See everyone got low ping and ms at first hops he close to it, but after that since we all far from America We all have 200ms and above ping and then you ask why most people lagging ?
    I don't know but I feel you need a second server in Europe or maybe increase the ability of the one that in America.
    I had been playing Jade dynasty and Forsaken world both in USA server and my ping was like 120ms to 130ms at max and if was on Europe server was like 60ms to 70ms at max but here it USA but it way make people have like 200ms and above
    KILLERDDDD
  • maegmaagmaegmaag Member Posts: 332 Arc User
    edited June 2014
    cogent co is definitely a bottleneck for us yet am still fascinated by the thinking about traceroute.

    It is NOT meant to find bottlenecks, it is, as its name suggests, to trace the route. Depending on implementation, flags and technique used, its still a hack, invented decades back. What it essentialy does is forging packets with different TTLs (time to live), waiting for "expired" responses. Then, it can use ACK or SYN or ICMP protocol again, depending on implementation and the program flags used, showing the time in ms the response took. That was a huge simplification yet, more accurate than thinking about it as a "just invoke it without parameters and show the result". The router dont even have to respond to it. Asterisks do not mean it expired, it means such router/gate does not care about it and is unwiling to respond to it. It is as well a mechanism to avoid flooding.

    So u can c 300ms in tracert output, yet, if such gate allows to, can reply with ICMP echo in far less.

    Anyway, having up to second lags (even more, even occasionally losing connection) is nowhere to be found in such "results" and, its eighter server (being it cryptic gates or gameserver itself, no matter if u r from USA or EU, there might be plenty of routes - gates for different network numbers, cryptic has to know) or some network stacks near it issue (could be cogent co as well).

    I just think its pretty unfair towards customers and players, not to mention the surveilance is pretty all u can c.
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  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    maegmaag wrote: »
    cogent co is definitely a bottleneck for us yet am still fascinated by the thinking about traceroute.

    It is NOT meant to find bottlenecks, it is, as its name suggests, to trace the route. Depending on implementation, flags and technique used, its still a hack, invented decades back. What it essentialy does is forging packets with different TTLs (time to live), waiting for "expired" responses. Then, it can use ACK or SYN or ICMP protocol again, depending on implementation and the program flags used, showing the time in ms the response took. That was a huge simplification yet, more accurate than thinking about it as a "just invoke it without parameters and show the result". The router dont even have to respond to it. Asterisks do not mean it expired, it means such router/gate does not care about it and is unwiling to respond to it. It is as well a mechanism to avoid flooding.

    So u can c 300ms in tracert output, yet, if such gate allows to, can reply with ICMP echo in far less.

    Anyway, having up to second lags (even more, even occasionally losing connection) is nowhere to be found in such "results" and, its eighter server (being it cryptic gates or gameserver itself, no matter if u r from USA or EU, there might be plenty of routes - gates for different network numbers, cryptic has to know) or some network stacks near it issue (could be cogent co as well).

    I just think its pretty unfair towards customers and players, not to mention the surveilance is pretty all u can c.

    remind I get sometime Server not responding in either PVP or Enclave or even in other maps
    And another remind that all of that laggs and leak in connection and server not responding start after the mod3 patching.
    But it's could be the gateways around cryptic casing that but all I know that other games that Perfect world support such Jade dynasty and Forsaken World, I was play in both USA and EU server wasn't have such lag or high ping like this
    Like EU for me was 60ms to 70ms and USA was like 120ms to 130ms and not spikes in either at all
    KILLERDDDD
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2014
    ggyu wrote: »
    See everyone got low ping and ms at first hops he close to it, but after that since we all far from America We all have 200ms and above ping and then you ask why most people lagging ?
    I don't know but I feel you need a second server in Europe or maybe increase the ability of the one that in America.
    I had been playing Jade dynasty and Forsaken world both in USA server and my ping was like 120ms to 130ms at max and if was on Europe server was like 60ms to 70ms at max but here it USA but it way make people have like 200ms and above

    He's Austrailian. AFAIK Aussies have....how do I put this...not the best internet capabilities when it comes to anything off the continent of Australia. Just to get off the continent requires either long transpacific lines or satellite. As the trace would reveal, that happened around hop 7.

    Again, it's NOT an issue of server capability or anything to DO with the server. I've illustrated this dozens of times. To the person saying "traceroutes aren't meant to find bottlenecks" um....what then are they for? A traceroute would reveal where traffic appears to be a little slower than everywhere else (which would, in turn, reveal a bottleneck along the route, no?).
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  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    He's Austrailian. AFAIK Aussies have....how do I put this...not the best internet capabilities when it comes to anything off the continent of Australia. Just to get off the continent requires either long transpacific lines or satellite. As the trace would reveal, that happened around hop 7.

    Again, it's NOT an issue of server capability or anything to DO with the server. I've illustrated this dozens of times. To the person saying "traceroutes aren't meant to find bottlenecks" um....what then are they for? A traceroute would reveal where traffic appears to be a little slower than everywhere else (which would, in turn, reveal a bottleneck along the route, no?).

    Yep bottleneck, but this bottleneck appear only after mod3 and all of that didn't happen to me in any type of game that server in USA like Jade dynasty and Forsaken world.
    And that prove something wrong with Server that give me ping 210ms because gateway around it
    KILLERDDDD
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    He's Austrailian. AFAIK Aussies have....how do I put this...not the best internet capabilities when it comes to anything off the continent of Australia. Just to get off the continent requires either long transpacific lines or satellite. As the trace would reveal, that happened around hop 7.

    Again, it's NOT an issue of server capability or anything to DO with the server. I've illustrated this dozens of times. To the person saying "traceroutes aren't meant to find bottlenecks" um....what then are they for? A traceroute would reveal where traffic appears to be a little slower than everywhere else (which would, in turn, reveal a bottleneck along the route, no?).

    and if Australian or African don't have right to play the game like America people ?
    KILLERDDDD
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2014
    ggyu wrote: »
    and if Australian or African don't have right to play the game like America people ?

    No reason to make this a sociopolitical thread, as that has never been said nor even implied. I've construed my argument in terms of the simple realities of the existing infrastructure of the Internet.

    Never mind that I've offered other reasons for your trouble that you seem to have ignored.
    ROLL TIDE ROLL

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  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    No reason to make this a sociopolitical thread, as that has never been said nor even implied. I've construed my argument in terms of the simple realities of the existing infrastructure of the Internet.

    Never mind that I've offered other reasons for your trouble that you seem to have ignored.

    I didn't ignore the solution you gave me, But My point is It not my modem Problem or bottleneck problem at as well.
    Didn't you read that part that saying I never had such problem in any other game include Jade dynasty and Forsaken world USA and Europe Server ?
    KILLERDDDD
  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    So it sound that something is wrong when that all happen after mod 3
    KILLERDDDD
  • lewstelamon01lewstelamon01 Member Posts: 7,415 Arc User
    edited June 2014
    ggyu wrote: »
    I didn't ignore the solution you gave me, But My point is It not my modem Problem or bottleneck problem at as well.
    Didn't you read that part that saying I never had such problem in any other game include Jade dynasty and Forsaken world USA and Europe Server ?

    I have. Nevertheless, it has been pointed out to you several times where the issue may lie and why it may lie there, and you are convinced that it is the server in the face of evidence to the contrary.

    I stated that the new patch, due to the change in content and the larger amount of data being sent may be causing your client to send larger packets of data than your router or modem can handle at once. EVERY modem or router has a maximum size that a single packet can be and still be transmitted as a single packet, called the maximum transmission unit, or MTU for short. Not saying that this is 100% the problem--after all, I did remember saying that I'm hardly a professional--but it does sound like a possibility.

    Have you even bothered to reset your network hardware? This isn't just a step given to waste time--it's the first step in network troubleshooting 101. You'd actually be quite surprised by how much can be cleared up with a simple reset of your router and modem...things do get quite cluttered up over time, after all.

    Nonetheless, there is no further point in responding to your arguments, as they clearly seem to be intent on blaming the company for a fault where there is none on their end. Since we cannot reach agreement on this matter, I will agree to disagree and will not respond further.

    I will however, leave a comment I made in a different thread as a final note and my sole response to your assertation that other countries do not get the same connection as American players:
    Latency has a LOT more to do with having regional servers or not. You can have an EU server and STILL have latency problems. Why, you ask? I think one of the posters above hit it on the head--latency has other factors besides geographical proximity to the server.

    Let's also put things in the correct perspective here.

    Coast to coast, for example, the United States is roughly 2400 miles across (3940 if you want the distance in km). Boston to London? Little under 5300km. 6100km to Berlin. (look it up here if you're interested)

    Yeah, it's a long way from the East Coast (server is in the Boston area, if I'm reading traceroutes correctly) to many points in the EU...but it's not exactly a hop, skip, and jump to points on the other side of this country either. And unless I'm mistaken, there are connection problems in this country too.
    ROLL TIDE ROLL

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  • ggyuggyu Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2014
    Have you even bothered to reset your network hardware? This isn't just a step given to waste time--it's the first step in network troubleshooting 101. You'd actually be quite surprised by how much can be cleared up with a simple reset of your router and modem...things do get quite cluttered up over time, after all.

    Sir I have tried almost everything you saying, Once I was inside Arena 5v5 I was lagging every second I enter combat and sometime "server not respond "So I just reset my network hardware and even changed DNS number, Reset IP by Ipconfig /release /renew method, Flushed DNS and when back into game again and enter arena was same lag with same sever not respond every minute .
    KILLERDDDD
This discussion has been closed.