It doesn't really matter the quality or how useful the items are... the point is there are no rewards at all for regular customers. I love D&D.. but lets face it this is a game based around a business model that relies on micro transactions. They don't care if the "old guard" leave, they just want fresh wallets to plunder.
Ah, well that's better. Odd that the promo pictures show it being worn with what looks like armor.
edit: I'm not really a fan of transmute items, as long as transmuting is so prohibitively expensive. /shrug
(that, and the selection of fashion items needs to be expanded greatly... it's a nice idea, but until there's a good variety of things to mix-n-match, it's not living up to it's potential.)
Internet sales aren't generally announced in advance - I usually get emails about them as soon as they start, not the day/week before. This is a virtual item you are buying over the internet, it's not the same as getting a flyer for a upcoming sale on things in a store across town. It's not like you have to re-arrange your schedule to click a few buttons and have something delivered instantly.
I understand you're angry about missing out on the special, but seriously. You got exactly what you were expecting when you paid for it. This game is free. It costs a lot of money to run/develop a game like this, yet people keep throwing tantrums about stuff they don't even have to pay for.
You make some good points, but when it comes to virtual assets those can and should be handled differently than real assets in my opinion. Yes, when online retailers put a Video Card onsale they don't credit the person who bought the card the previous day, but it's an actual, real asset. If they credit past purchases they're losing dollars. In the case of this promotion, if PWE would have given past purchasers some credit towards the promotion they would lose nothing; they might actually encourage people to buy more Zen who otherwise wouldn't because the past purchasers would feel like their past investments have more value. This is about perception and good business sense.
Understand that I'm not angry per se, I'm frustrated. I don't really care about not getting the green companion or the mount from this promo. What I care about is the long term consequences of the many foolish decisions being made by the folks running things at PWE. I want this game to be great, but it never will be under if these moronic trends continue. THEY NEED TO MAKE PEOPLE FEEL GOOD ABOUT THEIR INVESTMENTS!! If they don't, people won't return and invest more and the game will never realize it's potential.
YTHEY NEED TO MAKE PEOPLE FEEL GOOD ABOUT THEIR INVESTMENTS!!
But you got exactly what you expected. Any feelings of being cheated is purely in your head. In fact I don't know why companies bother doing promotions, I always see people complaining about them that it doesn't seem worth the effort. The community as a whole gets something extra, but because you choose not to take part, suddenly it's a bad thing. I've seen companies give limited use codes that people complained because they weren't lucky enough to get to use it. I've seen people also complain for frequent sales for skins just because they thought the skins were bad, which may be the case, but ther's no need to call it a 'bad sale'. Really the big thing that needs to change is peoples attitudes. We now live in a society where we can get pretty much what we want on demand, and things don't work out for the best for us, some people feel entitled when they miss out. Although if they gave rewards for people have been transferring that amount up to a week or so before the event, then I do think that is a great way to do it. Then people don't need to feel bad about just missing out. If people did it before hand, then that's their bad, they weren't going to get anything anyway.
But you got exactly what you expected. Any feelings of being cheated is purely in your head. In fact I don't know why companies bother doing promotions, I always see people complaining about them that it doesn't seem worth the effort. The community as a whole gets something extra, but because you choose not to take part, suddenly it's a bad thing. I've seen companies give limited use codes that people complained because they weren't lucky enough to get to use it. I've seen people also complain for frequent sales for skins just because they thought the skins were bad, which may be the case, but ther's no need to call it a 'bad sale'. Really the big thing that needs to change is peoples attitudes. We now live in a society where we can get pretty much what we want on demand, and things don't work out for the best for us, some people feel entitled when they miss out. Although if they gave rewards for people have been transferring that amount up to a week or so before the event, then I do think that is a great way to do it. Then people don't need to feel bad about just missing out. If people did it before hand, then that's their bad, they weren't going to get anything anyway.
Remember that we're talking about virtual commodities here. Giving people partial credit retroactively is just good business sense within the model they're using. It costs them nothing and likely would result in more revenue in the long run. I'm sure they have marketing tards in PWE that think every time they give something away they're losing a sale, but those idiots are wrong. Virtual commodities are perfect for bonus giveaways because the company incurs zero additional cost for sowing good will with their customer base.
If they used more good business sense and took opportunities like these to make people feel good about buying Zen in the past, everybody wins. They get more money because their customers are happy and therefore more likely to purchase Zen again in the future. The concept is not difficult to grasp!
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beckylunaticMember, NW M9 PlaytestPosts: 14,231Arc User
Most retailers will tell you in advance when sales are coming up, usually several days.
I don't know, when I get an email coupon from an online retailer, it's typically for purchases starting on the day I received it, not a few days later. Newsprint flyers depict coming sales, but they don't have an instant delivery model on that kind of advertising, so they have to ensure there's sufficient lead time to get the information into the hands of buyers that they're able to act on it. People can and do react to a promotion in cyberspace in seconds.
I mentioned this before, but think it got lost in the shouting, promotions and events for Neverwinter seem to be invariably announced on Thursdays, to coincide with both their maintenance schedule and getting everything lined up for heavier weekend traffic. That's a good day to make decisions about whether or not you want to buy something and take advantage of any current offers, after the news posts go up. Or Friday, when you can be really sure that there's nothing in the pipe until the following week.
This does change my plans, slightly. Every month or so I let myself toss around $10.00 into the game, because I dig it. I'll stop doing that, and just "bank" for the next few months, then toss in something at the next window when I get a little extra for it.
...snip THEY NEED TO MAKE PEOPLE FEEL GOOD ABOUT THEIR INVESTMENTS!! If they don't, people won't return and invest more and the game will never realize it's potential.
see... they already do. you're just not one of them because you're focused on what you think you are owed. everything you complain about you agreed to in the terms of service. if you don't agree, then you just uninstall the game and walk away. no harm, no foul. just because you paid $15 to watch a movie and you didn't like it doesn't mean that you own part of the franchise and you deserve to have some kind of say in its continual development.
any and all incentives this company puts forth to make income, you and the other doomer gloomies will have a problem with. you don't like this business model and it's been well noted. you don't agree with the management practices... i'm so sorry. but you claim that you want this game to succeed and you offer nothing but negativity. where does logic fit into that scenario?
see... they already do. you're just not one of them because you're focused on what you think you are owed. everything you complain about you agreed to in the terms of service. if you don't agree, then you just uninstall the game and walk away. no harm, no foul. just because you paid $15 to watch a movie and you didn't like it doesn't mean that you own part of the franchise and you deserve to have some kind of say in its continual development.
any and all incentives this company puts forth to make income, you and the other doomer gloomies will have a problem with. you don't like this business model and it's been well noted. you don't agree with the management practices... i'm so sorry. but you claim that you want this game to succeed and you offer nothing but negativity. where does logic fit into that scenario?
Thanks for bringing up the ToS. That was an nice bonus Friday morning laugh, lol.
It's true that most of my feedback recently has been negative, but it's warranted. This game has the potential to be amazing but if they keep driving people away with poor decisions it's never going to gain the momentum with purchasers it needs. Based on your comments, I understand you don't see it that way. Fine. You're entitled to your opinion, but so am I.
I don't feel like I'm owed anything from PWE, but will I stand by slilently and watch them relegate their game (the game I want to be great) to a second class citizen in the MMO community? No.
I understand the terms of service, okay? They have every right to suck. However, I think it would be much better for everyone if they didn't, so whenever I see them sucking I'm going to point it out, because if enough people point it out there's the possibility, however slim it may be, that they'll suck a little less in the future and we may get a better gaming experience as a result. But if nobody says anything, if nobody points out where they're going wrong, then nothing is going to change.
There's your logic, champ.
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faiteaccompliiMember, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild UsersPosts: 2
edited September 2013
THe offerings lately are worse not better than before. I will stop spending on the game if it keeps up.
Thanks for bringing up the ToS. That was an nice bonus Friday morning laugh, lol.
It's true that most of my feedback recently has been negative, but it's warranted. This game has the potential to be amazing but if they keep driving people away with poor decisions it's never going to gain the momentum with purchasers it needs. Based on your comments, I understand you don't see it that way. Fine. You're entitled to your opinion, but so am I.
I don't feel like I'm owed anything from PWE, but will I stand by slilently and watch them relegate their game (the game I want to be great) to a second class citizen in the MMO community? No.
I understand the terms of service, okay? They have every right to suck. However, I think it would be much better for everyone if they didn't, so whenever I see them sucking I'm going to point it out, because if enough people point it out there's the possibility, however slim it may be, that they'll suck a little less in the future and we may get a better gaming experience as a result. But if nobody says anything, if nobody points out where they're going wrong, then nothing is going to change.
There's your logic, champ.
yes, i am well aware of the debate tactic to devalue the significance of bringing up the terms of service as some kind of "sign that the game is in great peril" but what i think it means to you guys is the truth hurts. after all, a laugh is nothing more than a nervous cry.
the main point is that when all you have to offer is negativity, all you're going to get is more negativity. what's the first thing that happens when someone starts one of these threads? a bunch of well-recognized posters hop on to chime in their +1s to the OP. nobody wants to listen to logic or reason. they don't care what the terms of service says. but i don't blame them because it doesn't support their argument. it says "if i don't agree to these terms then we don't have an agreement"... in a court of law, you would be in breach of contract. the company has every right to negate your contract for your well documented disagreement with the terms.
yes, i am well aware of the debate tactic to devalue the significance of bringing up the terms of service as some kind of "sign that the game is in great peril" but what i think it means to you guys is the truth hurts. after all, a laugh is nothing more than a nervous cry.
the main point is that when all you have to offer is negativity, all you're going to get is more negativity. what's the first thing that happens when someone starts one of these threads? a bunch of well-recognized posters hop on to chime in their +1s to the OP. nobody wants to listen to logic or reason. they don't care what the terms of service says. but i don't blame them because it doesn't support their argument. it says "if i don't agree to these terms then we don't have an agreement"... in a court of law, you would be in breach of contract. the company has every right to negate your contract for your well documented disagreement with the terms.
Eh ... bringing up the Terms of Service as an excuse for suckage is a laughable cop out. There's no debate tactic there. The Terms of Service are completely irrelevant when it comes to opinions on how aspects of the game should be handled. Just because they can do something doesn't mean they should and I'm sure you understand that much. Like I said, they have every right to take a huge dump on their game. That's not in dispute so there's no reason to cite Terms of Service unless you want to illicit laughter from people who understand how silly it is to do so.
If nobody complains, nothing changes. It's really that simple. If you're satisfied with things as they are then good for you.
Comments
and also the featured satirical comedic adventure "A Call for Heroes".
Ah, well that's better. Odd that the promo pictures show it being worn with what looks like armor.
edit: I'm not really a fan of transmute items, as long as transmuting is so prohibitively expensive. /shrug
(that, and the selection of fashion items needs to be expanded greatly... it's a nice idea, but until there's a good variety of things to mix-n-match, it's not living up to it's potential.)
You make some good points, but when it comes to virtual assets those can and should be handled differently than real assets in my opinion. Yes, when online retailers put a Video Card onsale they don't credit the person who bought the card the previous day, but it's an actual, real asset. If they credit past purchases they're losing dollars. In the case of this promotion, if PWE would have given past purchasers some credit towards the promotion they would lose nothing; they might actually encourage people to buy more Zen who otherwise wouldn't because the past purchasers would feel like their past investments have more value. This is about perception and good business sense.
Understand that I'm not angry per se, I'm frustrated. I don't really care about not getting the green companion or the mount from this promo. What I care about is the long term consequences of the many foolish decisions being made by the folks running things at PWE. I want this game to be great, but it never will be under if these moronic trends continue. THEY NEED TO MAKE PEOPLE FEEL GOOD ABOUT THEIR INVESTMENTS!! If they don't, people won't return and invest more and the game will never realize it's potential.
Remember that we're talking about virtual commodities here. Giving people partial credit retroactively is just good business sense within the model they're using. It costs them nothing and likely would result in more revenue in the long run. I'm sure they have marketing tards in PWE that think every time they give something away they're losing a sale, but those idiots are wrong. Virtual commodities are perfect for bonus giveaways because the company incurs zero additional cost for sowing good will with their customer base.
If they used more good business sense and took opportunities like these to make people feel good about buying Zen in the past, everybody wins. They get more money because their customers are happy and therefore more likely to purchase Zen again in the future. The concept is not difficult to grasp!
I don't know, when I get an email coupon from an online retailer, it's typically for purchases starting on the day I received it, not a few days later. Newsprint flyers depict coming sales, but they don't have an instant delivery model on that kind of advertising, so they have to ensure there's sufficient lead time to get the information into the hands of buyers that they're able to act on it. People can and do react to a promotion in cyberspace in seconds.
I mentioned this before, but think it got lost in the shouting, promotions and events for Neverwinter seem to be invariably announced on Thursdays, to coincide with both their maintenance schedule and getting everything lined up for heavier weekend traffic. That's a good day to make decisions about whether or not you want to buy something and take advantage of any current offers, after the news posts go up. Or Friday, when you can be really sure that there's nothing in the pipe until the following week.
Neverwinter Census 2017
All posts pending disapproval by Cecilia
see... they already do. you're just not one of them because you're focused on what you think you are owed. everything you complain about you agreed to in the terms of service. if you don't agree, then you just uninstall the game and walk away. no harm, no foul. just because you paid $15 to watch a movie and you didn't like it doesn't mean that you own part of the franchise and you deserve to have some kind of say in its continual development.
any and all incentives this company puts forth to make income, you and the other doomer gloomies will have a problem with. you don't like this business model and it's been well noted. you don't agree with the management practices... i'm so sorry. but you claim that you want this game to succeed and you offer nothing but negativity. where does logic fit into that scenario?
Thanks for bringing up the ToS. That was an nice bonus Friday morning laugh, lol.
It's true that most of my feedback recently has been negative, but it's warranted. This game has the potential to be amazing but if they keep driving people away with poor decisions it's never going to gain the momentum with purchasers it needs. Based on your comments, I understand you don't see it that way. Fine. You're entitled to your opinion, but so am I.
I don't feel like I'm owed anything from PWE, but will I stand by slilently and watch them relegate their game (the game I want to be great) to a second class citizen in the MMO community? No.
I understand the terms of service, okay? They have every right to suck. However, I think it would be much better for everyone if they didn't, so whenever I see them sucking I'm going to point it out, because if enough people point it out there's the possibility, however slim it may be, that they'll suck a little less in the future and we may get a better gaming experience as a result. But if nobody says anything, if nobody points out where they're going wrong, then nothing is going to change.
There's your logic, champ.
yes, i am well aware of the debate tactic to devalue the significance of bringing up the terms of service as some kind of "sign that the game is in great peril" but what i think it means to you guys is the truth hurts. after all, a laugh is nothing more than a nervous cry.
the main point is that when all you have to offer is negativity, all you're going to get is more negativity. what's the first thing that happens when someone starts one of these threads? a bunch of well-recognized posters hop on to chime in their +1s to the OP. nobody wants to listen to logic or reason. they don't care what the terms of service says. but i don't blame them because it doesn't support their argument. it says "if i don't agree to these terms then we don't have an agreement"... in a court of law, you would be in breach of contract. the company has every right to negate your contract for your well documented disagreement with the terms.
Eh ... bringing up the Terms of Service as an excuse for suckage is a laughable cop out. There's no debate tactic there. The Terms of Service are completely irrelevant when it comes to opinions on how aspects of the game should be handled. Just because they can do something doesn't mean they should and I'm sure you understand that much. Like I said, they have every right to take a huge dump on their game. That's not in dispute so there's no reason to cite Terms of Service unless you want to illicit laughter from people who understand how silly it is to do so.
If nobody complains, nothing changes. It's really that simple. If you're satisfied with things as they are then good for you.