Cryptic, you're bleeding players. Get on the ball with fixing simple, basic stuff!
Personally I do all my "searching" and "buying" through the gateway, and do all my selling through in game (mostly cause I am to lazy to search every item and look up the prices so I let it do that part on its own lol)
Out of all the MMO's I have ever played that had an Auction House, this game has THE worst AH, it is clumsy to use, does not sort, and can not keep track if an item has sold or not, getting the "unable to buy item, try again later" message is really unneeded. Also the filters only half work, some of the time, it reminds me of calling a support line for help on a Friday afternoon 15 minutes before closing. I tell it I am looking for an item with life steal, and max hp, i get items with defense and life steal, no max hp, or items that should be filtered out completely, this especially happens when I have "used" the filters to refine my search a few times.
I would like to see the ability to post multiple items, set stack prices at cost of each item that i define (ie 10 enchantments at 10 ad each and have it post the items for me at 100 ad per stack) define a stack size like 5 stacks of 2 instead of 1 stack of 10 etc. Search by player name would also be wonderful!
It worked, and now it doesn't, the dev team are aware of the problem and are working on a fix.. stamping your feet and shouting about it, won't make it fixed any quicker, it will be fixed when it is fixed..
what's gateway? I'm kinda new to this...
Also stamping our feet and shouting about this won't fix it? That's nonsense, everyone knows that it's the failproof method of getting anything done
It worked, and now it doesn't, the dev team are aware of the problem and are working on a fix.. stamping your feet and shouting about it, won't make it fixed any quicker, it will be fixed when it is fixed..
Quality moderating. Responses like this would be why your team has so many devoted fans...
what's gateway? I'm kinda new to this...
Also stamping our feet and shouting about this won't fix it? That's nonsense, everyone knows that it's the failproof method of getting anything done
Gateway is a web page where you log like in the game and u can access vairous game options without login literally in the game.
You can do professions, check email, Auction House, guild.
It worked, and now it doesn't, the dev team are aware of the problem and are working on a fix.. stamping your feet and shouting about it, won't make it fixed any quicker, it will be fixed when it is fixed..
Yeah, sorting is one of the most complex thing a programmer can develop... It requires such high programming skills that gamers should not expect it to work right off the box..;)
HAHAHA... What non-sense... Especially coming from a moderator!!! HAHAHA
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beckylunaticMember, NW M9 PlaytestPosts: 14,231Arc User
There is a little workaround, you can actually sort by name. It'll show you the lowest price of each individual item in the list.
It's not ideal, but it's something.
It worked, and now it doesn't, the dev team are aware of the problem and are working on a fix.. stamping your feet and shouting about it, won't make it fixed any quicker, it will be fixed when it is fixed..
Actually, it will. Squeaky wheel gets the grease...
aaronjfMember, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 0Arc User
edited September 2013
Don't worry about the AH bug(s). They will make some new zen store items really soon to make up for all of the bugs.. The bugs will stay but it's worth it if the zen store updates.. RIGHT?!?! lol
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aerisodMember, Neverwinter Beta UsersPosts: 0Arc User
It worked, and now it doesn't, the dev team are aware of the problem and are working on a fix.. stamping your feet and shouting about it, won't make it fixed any quicker, it will be fixed when it is fixed..
That might be true. Yet on the other hand, people new to the game and/or the forum might have a chance to understand the current state of this game and hence not waste time/money on it. Feedback is feedback, be it positive or negative. Can't deal with that basic fact ? get of the internetz pls and don't try and host or moderate forums...it's hilarious to watch the staff stumble!
On a side note. When a customer walks into my store and ask me for the price of a specific item, I would rather tell him the correct price in order to enhance chances of him/her becoming a customer by purchasing said item. Your approach to this basic customer service is:" Dere's a pricetag on it doh. See yourself doh!" It's done when it's done ? how are you still in business ?
I just wanted to chime in and say that a fix is in the works.
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myles08807Member, NW M9 PlaytestPosts: 409Arc User
edited September 2013
I agree with the Gateway comments...it was the only way to find Midsummer Festival resources and it sorts, via my Android phone, far better than the in-game AH does, with easier searches as well.
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spanky2014Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild UsersPosts: 78
It worked, and now it doesn't, the dev team are aware of the problem and are working on a fix.. stamping your feet and shouting about it, won't make it fixed any quicker, it will be fixed when it is fixed..
Seriously? Is this the response from a "Community Moderator"?
Guess, I shouldn't have expected so much lol
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spanky2014Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Knight of the Feywild UsersPosts: 78
The Gateway AH buyout price sorting has NEVER worked on a per item basis. It does work fine for items when you only want 1, but trying to find the cheapest per-item price on something that you want a bunch of is more complicated. It used to work perfectly in-game.
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ironzerg79Member, Neverwinter Moderator, NW M9 PlaytestPosts: 4,942Arc User
edited September 2013
If you sort by item name, it'll sort prices in ascending order.
"Meanwhile in the moderator's lounge..."
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syka08Member, Neverwinter Beta UsersPosts: 0Arc User
went live on the preview shard yesterday. Should be coming to us next patch (hopefully).
contents to be decided
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syka08Member, Neverwinter Beta UsersPosts: 0Arc User
edited September 2013
Also, ironically, the sorting function never got broken on the Gateway. Weird but true (at least for me). Heck, in gateway you can even sort by the volume of items. (fairly sure you can't in-game. Could be wrong)
I think the main issue is that these small oversights seem really common, and they take a long time to get fixed. It really lowers a lot of players' confidence in the game when someone as simple as sorting is broken. And this is not the first sort bug! We wonder what's really going on over there! I've done software development, so I understand how it can be. But the team needs to modify the pipeline for updates somehow to accommodate pushing these "trivial" fixes out ASAP. These bugs are the lowest category of severity, but one of the highest categories of visibility. I think management need to put these highly visible bugs that generate a lot of complaints in a higher priority category than they do now.
That said, it's important to point out the Gateway sorts differently than the game UI. In-Game sort by price actually sorts by PPI (price-per-item) and the Gateway sorts by the total buyout price of the whole lot. It was nice to be able to do it both ways, but I find PPI much more useful and hope it's fixed soon.
Sorting by Name does seems to use PPI as as second sorting order by default, and I think that's the only thing that's kept the AH afloat through this issue.
Comments
Personally I do all my "searching" and "buying" through the gateway, and do all my selling through in game (mostly cause I am to lazy to search every item and look up the prices so I let it do that part on its own lol)
Out of all the MMO's I have ever played that had an Auction House, this game has THE worst AH, it is clumsy to use, does not sort, and can not keep track if an item has sold or not, getting the "unable to buy item, try again later" message is really unneeded. Also the filters only half work, some of the time, it reminds me of calling a support line for help on a Friday afternoon 15 minutes before closing. I tell it I am looking for an item with life steal, and max hp, i get items with defense and life steal, no max hp, or items that should be filtered out completely, this especially happens when I have "used" the filters to refine my search a few times.
I would like to see the ability to post multiple items, set stack prices at cost of each item that i define (ie 10 enchantments at 10 ad each and have it post the items for me at 100 ad per stack) define a stack size like 5 stacks of 2 instead of 1 stack of 10 etc. Search by player name would also be wonderful!
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We are definitely dominating, and we are always about to win.
Also stamping our feet and shouting about this won't fix it? That's nonsense, everyone knows that it's the failproof method of getting anything done
Quality moderating. Responses like this would be why your team has so many devoted fans...
...in a Stephen Colbert Republican sort of way.
Gateway is a web page where you log like in the game and u can access vairous game options without login literally in the game.
You can do professions, check email, Auction House, guild.
Thanks for the info!
Yeah, sorting is one of the most complex thing a programmer can develop... It requires such high programming skills that gamers should not expect it to work right off the box..;)
HAHAHA... What non-sense... Especially coming from a moderator!!! HAHAHA
http://gateway.playneverwinter.com
I personally hardly ever use the in-game AH to buy anything because I have always found its sorting cumbersome compared to Gateway's.
And yeah, a fix is in the works and all the p*ssing and moaning isn't going to get it fixed faster.
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It's not ideal, but it's something.
^ this.
not that hard to use the gateway and switch back to the game if the sorting issue is too much for ya.
Actually, it will. Squeaky wheel gets the grease...
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That might be true. Yet on the other hand, people new to the game and/or the forum might have a chance to understand the current state of this game and hence not waste time/money on it. Feedback is feedback, be it positive or negative. Can't deal with that basic fact ? get of the internetz pls and don't try and host or moderate forums...it's hilarious to watch the staff stumble!
On a side note. When a customer walks into my store and ask me for the price of a specific item, I would rather tell him the correct price in order to enhance chances of him/her becoming a customer by purchasing said item. Your approach to this basic customer service is:" Dere's a pricetag on it doh. See yourself doh!" It's done when it's done ? how are you still in business ?
Seriously? Is this the response from a "Community Moderator"?
Guess, I shouldn't have expected so much lol
Yes, thanks Pin. Not the best response but it is 100x better than that other fellow. To the point (hence your nickname?) I guess.
went live on the preview shard yesterday. Should be coming to us next patch (hopefully).
That said, it's important to point out the Gateway sorts differently than the game UI. In-Game sort by price actually sorts by PPI (price-per-item) and the Gateway sorts by the total buyout price of the whole lot. It was nice to be able to do it both ways, but I find PPI much more useful and hope it's fixed soon.
Sorting by Name does seems to use PPI as as second sorting order by default, and I think that's the only thing that's kept the AH afloat through this issue.