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Should Cryptic/PWE reimburse people loss assets due to bugs?
goddessunique
Member Posts: 0 Arc User
Many people are angry about all the bugs from last week and are quitting but I have faith Cryptic will see all the feedback from last week and do right by it's loyal customer's. Several times I have seen a dev say the higher ups are rethinking or discussing all the problems this new expansion had caused and will probably decide what will happen this week.
I hope they first reimburse all the people(with proof) who lost assets. Their expensive and lately in ah assets are getting more expensive.:(
And second I hope they make something(event, gifts) like caturday, as an apology to the honest players that didn't exploit on nightmare thursday.
What do you think should happen? Maybe the devs will listen if we have an energetic, constructive, and thought-provoking discussion without bickering and insults.:)
I hope they first reimburse all the people(with proof) who lost assets. Their expensive and lately in ah assets are getting more expensive.:(
And second I hope they make something(event, gifts) like caturday, as an apology to the honest players that didn't exploit on nightmare thursday.
What do you think should happen? Maybe the devs will listen if we have an energetic, constructive, and thought-provoking discussion without bickering and insults.:)
Queen of Dragon Server
Goddess Uniique, lvl 60 DC.PinkSugar, lvl 60 CW.
Baby Cakes, lvl 60 GWF.
*******, lvl 60 TR.
Premium Juicebox, lvl 60 CW.
Pink Exxxtacy, Ranger
There is NO pvp in Neverwinter.
Post edited by goddessunique on
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I agree with you that people who lost assets due to the bug should be compensated, and so should everyone who did not exploit Nightmare Thursday. The exploiters need to be punished.
Two very bad choices in a row. That's two strikes, Cryptic/PWE.
Your title claimed a decision has been made when none has been made yet. Please do not make threads with "absolute" thread titles when the post clearly states an absolute course of action has not been decided upon yet.
Exploiters YES, people who simply didn't know and logged on to find they still had Nightmare Lockboxes and opened them NO. One of my guildmates opened several she found on an alt and received 2 mounts... and gave the extra one away. Not an exploiter, she simply didn't know.
I do think assets lost to the bug should be replaced, that's a minimum customer service standard to meet. Anything beyond that would be bonus.
I also think that after an entire weekend it is too late to consider a rollback.
glassdoor.com - Cryptic Studios Review
Yea, because its been a whole 4 hours on a Sunday evening. Always the best time for responses, you know.
Hopefully they are going to do the right thing and replace everyone's lost assets, even if they did not buy them with Zen. This is not the player's fault and there is no way we should have to suffer because the developers made another mistake. If I lost assets and they refused to replace them I would be furious and would probably quit.
As for the rest, I do not think anything will ever come from the Nightmare debacle. They might give some small worthless token in a while, but I really doubt it. If they do give something, it probably won't be for a while because there are probably too many heads rolling at PWE for anyone to really make a decision on what to do about anything. I am sure a few people lost their job since their big unveiling of Feywild was an embarrassing disaster.
Thank you for fixing it. Maybe they'll change their mind and give me my assets back.:)
PinkSugar, lvl 60 CW.
Baby Cakes, lvl 60 GWF.
*******, lvl 60 TR.
Premium Juicebox, lvl 60 CW.
Pink Exxxtacy, Ranger
There is NO pvp in Neverwinter.
You mean you as in me? I'm not really mad or crying. lol But I was on and most definitely COULDV'E exploited but I went against my better judgement and didn't. I actually had enough zen/ad to buy maybe 90 keys.
You sound like you was one of the few who were exploiting, how many mounts did YOU get that day? Send me one.;)
PinkSugar, lvl 60 CW.
Baby Cakes, lvl 60 GWF.
*******, lvl 60 TR.
Premium Juicebox, lvl 60 CW.
Pink Exxxtacy, Ranger
There is NO pvp in Neverwinter.
ROFL..... sorry but I play Champions...
since this is now their Golden Child, much to STO's disgust. You may get it.
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1) I don't. Why would they? There's little precedent. Even if the people who built the game wanted to (a lot of developer have a real feel for what they make, e.g. back in the day at Bioware) the bean counters won't let it happen.
2) Not likely.
The odds are that the people who gained by the exploits' window of opportunity are also the sort of people that play and invest the most. The players with enough real world time to spend enough time in-game to have the most flashy/powerful bunch of pixels in town. These players are also often the ones that spend more real world money on these games. This doesn't make them better or worse customers morally (not all powergaming PVP'ers are offensive and not all casual PVE'ers play nice!) but makes them more profitable. By far.
By rolling back or making other fixes, PWE would be upsetting their creme de la creme customer base. Not a maximal business model. I've been playing MMO's on and off since pretty much they began. Some more than others. I was mostly subscription based until GW1 before I switched. One of the many things I have noticed is that the more time that rolls by the chances of rollbacks or strong fixes almost exponentially decrease. How many days has it been now? If they directly and fully fix the "exploiting" that went on and recompense, I'll eat my hat. My real world actual hat.
"Young people....." - Erik Lehnsherr
/sarcasm
That being said, we can assume that no decision has been made about refunding assets yet, and any action to refund assets before the bug is fixed would be premature as we could wind up losing them again.
Simply put, assets could be (and more than likely will be) restored, we'll just have to wait until after the bug is fixed before they make a decision on it.
They said in the preview forum the patch in an hour will fix the asset delete bug, hopefully its fixed and won't make more bugs.:)
PinkSugar, lvl 60 CW.
Baby Cakes, lvl 60 GWF.
*******, lvl 60 TR.
Premium Juicebox, lvl 60 CW.
Pink Exxxtacy, Ranger
There is NO pvp in Neverwinter.
You're a sneaky one stranger.
Life is a dream for the wise, a game for the fool, a comedy for the rich, a tragedy for the poor.
~Sholom Aleichem
It took them 4 MONTHS to even address the GWF unstoppable bug rofl. What do you expect.
+10 made my morning.
Patch notes show:
Fao Crytpic
Patch notes show:
•Profession assets should not longer be consumed unexpectedly in some cases.
so what about my 8 adventurers which you have "stolen"
i've logged on after patch and i'm still 8 adventures down
please can you restore what we have lost, or is this Cryptic doing there best to say W/e we don't care
tried to submit a ticket and they are as useless as the Gms and give Copy/Paste/Close ticket entrys only
You are not part of the lucky bunch you are part of the unlucky majority.