i was using gateway for neverwinter for a while to craft astral diamonds. when i could finally play the game the astral diamonds was no where to be found. i send a email 2 months ago and they said they are working on it. i need my astral diamonds i don't want to have done all that for nothing. i need some kind of compensation. please reply i think i have waited long enough.
Support has told me in the past that ADs lost are not able to be restored.
am not talking about the rollback or anything like that. it was just a bug. and ur saying now i wont be able to get the astral diamonds i waste all my time making. unbelievable!
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zebularMember, Neverwinter Moderator, NW M9 PlaytestPosts: 15,270Community Moderator
edited August 2013
. . . . . The gateway awards rough astral diamonds. If you do not refine your refine limit of rough astral diamonds each day, when you first log on next, your remaining limit will be automatically refined for you. This notice appears in system chat upon logging in. You may not have lost your astral diamonds, they may have just been added to your refined pool. If you're sure they're missing, send Support a ticket with the times of gateway use and the time you first logged in. Be sure to include your character's name this occurred on.
am not talking about the rollback or anything like that. it was just a bug. and ur saying now i wont be able to get the astral diamonds i waste all my time making. unbelievable!
Yes, I too have lost ADs because of in-game bugs. When I created tickets, multiple tickets, I was told they are unable to restore ADs.
I even pointed out that I had lost ADs that I had purchased with Zen, essentially losing my real world money. That didn't seem to matter. Still not ADs.
Comments
Good luck to you.
@headlesshorseman
am not talking about the rollback or anything like that. it was just a bug. and ur saying now i wont be able to get the astral diamonds i waste all my time making. unbelievable!
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Yes, I too have lost ADs because of in-game bugs. When I created tickets, multiple tickets, I was told they are unable to restore ADs.
I even pointed out that I had lost ADs that I had purchased with Zen, essentially losing my real world money. That didn't seem to matter. Still not ADs.
@headlesshorseman