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Forums > Home› Neverwinter Discussion › General Discussion (PC)

Rating and Report system please!

malcomgtxmalcomgtx Member, Neverwinter Beta Users Posts: 26 Arc User
edited July 2013 in General Discussion (PC)
We need a way to report bots and cheating.

Please implement a system similar to Valve's Dota2.
Post edited by malcomgtx on

Comments

  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited July 2013
    You can report them by pressing:

    Escape > Request GM Help > Report Behavior
  • malcomgtxmalcomgtx Member, Neverwinter Beta Users Posts: 26 Arc User
    edited July 2013
    Thankyou!

    I assumed GM help was only for game help, like, "how do I access professions" and whatnot. Nice to know now.

    Not knowing that the feature is even there is probably a failing on my part but I think it confuses more than just me. There seem to be alot of MMO-centric ideas and lingo that make it difficult for someone new to the genre to get into.
  • malcomgtxmalcomgtx Member, Neverwinter Beta Users Posts: 26 Arc User
    edited July 2013
    Just checked this out: not acceptable as a reporting system.

    It is also not in that place..


    It is:

    Escape > Help > Request GM Help > Behavior

    So the only way to report behavior (which the example text doesn't even include cheating) is buried in a menu; you have to actually remember or track down the player name! (since you cant just right click them to report)

    This ensures that almost no one will actually file a report!
  • ambisinisterrambisinisterr Member, Neverwinter Moderator Posts: 10,462 Community Moderator
    edited July 2013
    Yeah it is indeed rough but it is there. I hope they streamline it sooner rather than later but it is there and those reports are investigated. :)
  • malcomgtxmalcomgtx Member, Neverwinter Beta Users Posts: 26 Arc User
    edited July 2013
    That's at least comforting to hear, hopefully it gets worked out: thankyou for being so responsive!
  • beckylunaticbeckylunatic Member, NW M9 Playtest Posts: 14,231 Arc User
    edited July 2013
    Double-edged sword. If it's easier to legitimately report someone without going through that rigamarole, unscrupulous players are also likely to use it for griefing. I would hope any such reports are reviewed with the care and fairness they deserve.
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  • dardovedardove Member, Neverwinter Beta Users, Neverwinter Guardian Users, Neverwinter Knight of the Feywild Users Posts: 0 Arc User
    edited July 2013
    malcomgtx wrote: »
    Just checked this out: not acceptable as a reporting system.

    It is also not in that place..


    It is:

    Escape > Help > Request GM Help > Behavior

    So the only way to report behavior (which the example text doesn't even include cheating) is buried in a menu; you have to actually remember or track down the player name! (since you cant just right click them to report)

    This ensures that almost no one will actually file a report!

    Help can also be opened by clicking on it on the top bar of icons or pressing H.

    It would be nice if we could right click on someone and open up a report, but I don't have high hopes since it was asked for in CO as well and Cryptic never gave it to us.
  • bioshrikebioshrike Member, NW M9 Playtest Posts: 4,729 Arc User
    edited July 2013
    You should be able to press ALT, hover over a person's name on your team or in chat, right click, then select something like "Report PvP AFK-er/Bot", just like how you can report them as a spammer.

    Now, this should *not* by itself take any action against the person, but it should auto-fill and submit a ticket. There should also be a confirmation, such as "Are you sure you want to report [character@handle] as a PvP AFK-er/Bot? {Y/N}"
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  • malcomgtxmalcomgtx Member, Neverwinter Beta Users Posts: 26 Arc User
    edited July 2013
    bioshrike wrote: »
    You should be able to press ALT, hover over a person's name on your team or in chat, right click, then select something like "Report PvP AFK-er/Bot", just like how you can report them as a spammer.

    Now, this should *not* by itself take any action against the person, but it should auto-fill and submit a ticket. There should also be a confirmation, such as "Are you sure you want to report [character@handle] as a PvP AFK-er/Bot? {Y/N}"

    Exactly.

    And people who post erroneous tickets repeatedly should get the same treatment as a bot-er.
  • d3l337d3l337 Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 0 Arc User
    edited July 2013
    Has anyone received response to ticked not from autoresponder?
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