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Forums > Home› Neverwinter Discussion › Bug Reports (PC)
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Cant talk to npc after patch

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    zzyklon90zzyklon90 Member Posts: 4 Arc User
    edited June 2013
    I want to play and I can not. im disappointed :(
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    khagrimokhagrimo Member Posts: 1 Arc User
    edited June 2013
    same here all quest box are black even the dailies !
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    leaustavleaustav Member Posts: 1 Arc User
    edited June 2013
    Same issue of no dialogue options.
    I've not tested any fixes yet, but will do shortly.
    Not sure how much detail was really needed to help identify this.
    Cropped a DXDiag a bit to remove less important details.
    Using an English client.
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: To be filled by O.E.M.
    BIOS: BIOS Date: 09/19/12 18:20:20 Ver: 04.06.05
    Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.9GHz
    Memory: 16384MB RAM
    Available OS Memory: 16346MB RAM
    Page File: 2395MB used, 30292MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode
    Display Devices
    Card name: AMD Radeon HD 7700 Series
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1172 (English)
    Driver Version: 9.12.0.0
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    tilidustilidus Member Posts: 12 Arc User
    edited June 2013
    Same here.
    I tried to change the language,zone and keyboard on US but still dont work.
    Really sucks BTW :(
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    spoonykipperspoonykipper Member Posts: 1 Arc User
    edited June 2013
    I've just started to play Neverwinter today. I couldn't speak to the first NPC as well, and I was on English UK keyboard set up. I read the fix on here (Changed to US) and I did that, but after seeing people saying it didn't work, I switched back before trying.

    After a few minutes I tired again, forgetting I'd changed back to English UK, but it seems to have worked anyway. MY PC didn't have English US set up as a keyboard option till then, so maybe it needs to have that to work? For some reason.
    System Information
    Time of this report: 6/28/2013, 00:25:10
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: GA-970A-DS3
    BIOS: Award Modular BIOS v6.00PG
    Processor: AMD Phenom(tm) II X4 965 Processor (4 CPUs), ~3.4GHz
    Memory: 16384MB RAM
    Available OS Memory: 16382MB RAM
    Page File: 3307MB used, 29453MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 144 DPI (150 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode
    Display Devices
    Card name: ATI Radeon HD 5670
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x68D8)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_68D8&SUBSYS_03C01043&REV_00
    Display Memory: 4095 MB
    Dedicated Memory: 1004 MB
    Shared Memory: 3091 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: E2260
    Monitor Id: GSM57DF
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HD15
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1172 (English)
    Driver Version: 9.12.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 12/19/2012 21:08:04, 1151488 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2B98-11CF-6777-CA23BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x68D8
    SubSys ID: 0x03C01043
    Revision ID: 0x0000
    Driver Strong Name: oem14.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:9.12.0.0:pci\ven_1002&dev_68d8
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
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    lairdshiplairdship Member, Neverwinter Beta Users Posts: 0 Arc User
    edited June 2013
    Changing language formats worked for me. Thanks for the advice, guys! :)
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    barazbarkuunbarazbarkuun Member Posts: 5 Arc User
    edited June 2013
    Did not work for me : changing the game language from English to French and back again did not fix the broken NPC menu.

    I reloaded the game for each change and also did the Force Verify launcher option.

    I also tested changing the PC keyboard languages... (I was already in English - US)

    EDIT (temp. fix) : your keyboard language must be changed to exclusively English - US (by selecting it as your default pc language and removing all other languages in your control panel). I then rebooted. Ironically, you can then play the game in French for example :rolleyes:
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    imsmithyimsmithy Member Posts: 1,378 Arc User
    edited June 2013
    This bug is being patched on the 28th at 12 AM PDT - notes here - http://nw-forum.perfectworld.com/showthread.php?376512-Patch-Notes-NW-3-20130529g-27&p=4773462
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    smeglersmegler Member, Neverwinter Knight of the Feywild Users Posts: 1 Arc User
    edited June 2013
    Same problems here :(
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    barazbarkuunbarazbarkuun Member Posts: 5 Arc User
    edited June 2013
    Temporary fix until Friday's patch : your keyboard language must be changed to exclusively English - US (by selecting it as your default pc language and removing all other languages in your control panel). I then rebooted. Ironically, you can then play the game in French for example :rolleyes:

    Tip : if you wrote a History for your Character, copy it somewhere as it will constantly vanish when you change any language setting.
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    absinto666absinto666 Member Posts: 13 Arc User
    edited June 2013
    I'm having the same. I can't cut the cinematic scene that plays before i start to creat a character.
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    beaoudixbeaoudix Member Posts: 8 Arc User
    edited June 2013
    Same problem here.
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    beaoudixbeaoudix Member Posts: 8 Arc User
    edited June 2013
    All NPC's. English game.
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    rawbenhoodrawbenhood Member Posts: 1 Arc User
    edited June 2013
    same here... :(
    also when sharing a quest with a friend, she can't see the content of the pop up window. It's empty.

    I for myself can't open the henchmen window by pressing
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    helstromehelstrome Member Posts: 1 Arc User
    edited June 2013
    Same for me worked great until the patch today. When I try to talk to an NPC the dialog screen comes up with no dialog and the only way to close the window is to hit the Esc key and even hitting that takes about a minute to close.
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    jojofoxx14jojofoxx14 Member Posts: 1 Arc User
    edited June 2013
    Hours and hours that i cant quest, or redeem or sell anything. im losing so much character profit!
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    renansnakerenansnake Member Posts: 0 Arc User
    edited June 2013
    same issue....
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    eigheimeigheim Member, Neverwinter Beta Users Posts: 15 Arc User
    edited June 2013
    Same issue here, can't talk to NPC's due to blank window, therefore can't quest, can't daily. Also can't loot chests from Skirmishes. Oh, and can't skip that cinematic either.
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    healuxishealuxis Member Posts: 1 Arc User
    edited June 2013
    Having the same problem with almost all the npcs (except for some merchants and bankers) and also with chests inside dungeons and skirmishes since the last patch........
    I have the same issue with all my toons.......so until they fix this, i cant play....
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    kattlyankattlyan Member Posts: 3 Arc User
    edited June 2013
    All the NPCs, Swedish language. However when i logged in from my wifes computer it worked (she can play normally without any difficulties) so maybe the issue is more of the character of getting a "bad version" of the patch? I also tried to re-install the game to get a new patch but to no avail. Hope this helps.
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    erianhalfdragonerianhalfdragon Member, Neverwinter Beta Users Posts: 2 Arc User
    edited June 2013
    Same with Reward Chests!
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    williamelricwilliamelric Member Posts: 1 Arc User
    edited June 2013
    I'm having this problem too.... but with the "Signs of Life" quest.... which is the first **** quest in the game!
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    koviapukoviapu Member Posts: 1 Arc User
    edited June 2013
    Cant talk to npc.
    Just shows black screen.
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    kadath101kadath101 Member Posts: 0 Arc User
    edited June 2013
    Thought it was just me, tried it on three different PC's to make sure it wasn't a graphics card thing. Same issue, blank dialog boxes.
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    pixiepartnerspixiepartners Member Posts: 1 Arc User
    edited June 2013
    me too, i cant do quests, i can talk to some vendors but not all, please please hurry u and fix it i need me Neverwinter fix :)
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    takochan007takochan007 Member Posts: 3 Arc User
    edited June 2013
    I tried re-installing twice, rolled a new char, cant even get past the beach at the start because the window is just empty. Tried to get my reward from the Gauntlegrim Chest last night, couldn't get it because the window was empty.
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    sominatorsominator Member Posts: 0 Arc User
    edited June 2013
    Hey all, this has been fixed for most players with today's maintenance (Patch Notes here: http://nw-forum.perfectworld.com/showthread.php?376512-Patch-Notes-NW-3-20130529g-27).

    Please let us know if you're still experiencing the issue!
    Proud member of Team Fencebane, official guild of the unofficial Neverwinter Adventure Hour!
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    thyfirthyfir Member Posts: 2 Arc User
    edited October 2013
    Same thing happen to me right now. i am in english us already, no way to talk to them.
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    thyfirthyfir Member Posts: 2 Arc User
    edited October 2013
    thyfir wrote: »
    Same thing happen to me right now. i am in english us already, no way to talk to them.

    OK. just put everything in french and it works. Don't understand that this kind of bug, about npc talk, very incapaciting, still happen in 2013, 3 months after beeing noticed.
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    celticgamer0celticgamer0 Member Posts: 537 Arc User
    edited October 2013
    I can have them talk to me, but when I try to proceed it does nothing. I am stuck with Knox at the Plague Tower
This discussion has been closed.