First off let me start this forum post with some back ground information on myself. I played W.O.W. for over 6 years and enjoyed the game and its content. I played G.W.1 & 2 with all expansions. I did purchase the Neverwinter’s founders pack $59.99 and an additional $50 in Zen mainly to buy bags & bank space. With all of that being said I have no problems spending money on games that I plan on playing and look like they deserve my support.
I thought this game could be my game of choice for the next 1-4 years. The game plays well, I have fun while playing, I love the foundry system of user created content, and in general the game looks good. I am however fast approaching a point that I may have to wash my hands of this game and move on. It appears that P.W.E. is doing nothing more than milking the Neverwinter name for all it is worth. Here are some examples that frost my mug.
$10 Bag 24 slot that is only good for 1 character not account wide. No ability for a tailor to make even a 8 slot bag.
$40 Mount that again is only good for 1 character not account wide. IMHO $40 is still too much even if account wide.
**Update** If I was wrong about the mounts not being account wide my bad sorry. But I know for a fact the Bags are not **
$6 to respect your powers. THIS IS INSANE how do I know what will be the best setup for my character, after all this is a new game. Or what if I want to try out new powers I am not spending $6 every time. When P.W.E balances the classes are they going to give me a free respect token?
$$ Dyes of varying overpriced amounts. 95% of the characters I see are running around in the same drab colored gear that comes as the default color. Why not allow say 5-10 colored dyes drop in the world randomly charge something for Gold, Silver, Bronze, Black, & White ect.
$$ Crafting packs of varying overpriced amounts to purchase the needed items to build up crafting.
The Auction House is at best FUBAR'ed.
Que up for a dungeon then go upstairs make a cup coffee, watch one of your 1/2 hour sitcoms recorded on your DVR, use the restroom and go back down stairs maybe if you are lucky in another 15min you will be in a group.
Now with all of exploits that have been used and abused in this game a total wipe is needed to ever get this game back on track, which I don’t think they ever do. Allowing these exploiters to live on in the Neverwinter world has all but made my founders pack worthless, you might ask why. The value of the Zen I got with the founders pack and purchased Zen afterward has been devalued no matter what with the 7hour rollback and banding there is still millions if not billions of AD that was misused. People traded AD for Zen and purchased Bags, Mounts, Whatever.
With the past Caturday event behind us and P.W.E. now has the start of a track record, which is looking bad. They gave the founders and total F2P folks the same reward really that’s the best you could come up with complete junk that will take up more bank space.
I know some people will say but the game is in “Open Beta” ok maybe so but P.W.E is making “Real Money”.
ausdoerrtMember, Neverwinter Beta UsersPosts: 0Arc User
edited May 2013
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$40 Mount that again is only good for 1 character not account wide. IMHO $40 is still too much even if account wide.
You think that's crazy? Check out P.W.I. the flagship game of this crappy publisher. Cash shop is full of 40-50$ mounts.
MY advice to you would be to stay away from anything P.W.E. and Aeria. It's pretty sad too because I love D&D and see that this game can have no much potential. They should have followed the GW2 money grab format instead of the P.W one. The game would probably have much longer life with much happier playerbase.
Dps queues are just as long in WoW, but I've noticed some dungeons like Mad Dragon pop up almost instantly except you never get a balanced group for it. They are going to merge the servers so queue times will only improve once that happens.
Aside from that the cash shop has been criticized so many times and yet the devs still have not commented about it other then "thanks for your feedback" which is starting to sound like "thanks, but don't care".
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sereenawindMember, Neverwinter Beta UsersPosts: 0Arc User
edited May 2013
Personally I know know MOST MMO's never even look at their forums unless they have a tech problem posting and then only once a week to see if anything is serious. It is a shame that that 1 error destroyed the economy of this game because it has/had so much potential. I will spend money on a worthy game also but this one is seriously causing me to reconsider it. They are not answering the tickets, Banning with no reply's or recourse. and as you said for what the big spenders lost it isn't fair to them either
May the Good Lord keep you always in His Loving Arms
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ausdoerrtMember, Neverwinter Beta UsersPosts: 0Arc User
edited May 2013
Thing with the cash shop, those are essentially "luxury" items, not critical for gameplay. Nothing wrong with pricing them as such.
EDIT: Yeah, even inventory slots are luxury, the current space is reasonable. Compare this to, say, C9, where you get 24 slots and THAT'S IT for the entire game, and expansions are cash shop only.
Thing with the cash shop, those are essentially "luxury" items, not critical for gameplay. Nothing wrong with pricing them as such.
EDIT: Yeah, even inventory slots are luxury, the current space is reasonable. Compare this to, say, C9, where you get 24 slots and THAT'S IT for the entire game, and expansions are cash shop only.
Play PvP against 5 people that have the p2w mounts then talk.
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mdap90Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 6Arc User
Thing with the cash shop, those are essentially "luxury" items, not critical for gameplay. Nothing wrong with pricing them as such.
EDIT: Yeah, even inventory slots are luxury, the current space is reasonable. Compare this to, say, C9, where you get 24 slots and THAT'S IT for the entire game, and expansions are cash shop only.
Even the respec token for $6 I don't see that as a luxury, IMHO.
it is nice you got one of the founders packs which is similar to buying the box and the founders packs do give the best account wide items.
1. there does need to be more account wide and less per char sales or have both available with account wide being 2x-4x the price of single char
2. pricing, While they claim 1000z = 10$ this can be quite misleading as AD are very easy to earn in game and those who "play" the zen market and AH can make a lot in a short time (this is NOT including exploits exploits are evil and should be reported)
3. dyes/fashion objects its a bad system but its the design so we must make the best of it. a lot of dyes/dyepacks are also sold in the auction house for a relatively ok price. as well as pets and non account mounts if you don't wish to use zen.
4. bags and bank space, also bad and it highly encourages bank alts, you can get a couple of bags via quests and the founders packs I believe come with a free account-wide bag. the profession bag saves us a LOT of bag space think about how much of your bags in wow were devoted to tradeskill stuff. I only hope they add a fashion tab and a mount tab like they have for crafting/companions
5. open beta is an excuse
6. do realize your comparing this game to a game that has been tweeked and perfected for more than 10 years also I think I can safely say...they don't make them like that any more. most the ftp games that are coming out are filled with bug have crappy graphics and no way to earn zen (equivelent) in game.
7. its free to PLAY no one ever claimed that its free to win.
in summery yes you make a few valid points but they are points many people have already made. If your not up to deal with the NEW method of trial and error people use to develop games these days.*sigh* give NWO 2-6 months to work out its kinks if it hasn't imploded try them out again. considering it is FTP you don't lose anything by going inactive. hopefully by then a lot of the trolls will move on to the next ftp game, there will be more customizability options and the economy will either be completely busted or stabilized.(I miss the days where games were released in a "working" state to but it seems to be a thing of the past)
Personally I know know MOST MMO's never even look at their forums unless they have a tech problem posting and then only once a week to see if anything is serious. It is a shame that that 1 error destroyed the economy of this game because it has/had so much potential. I will spend money on a worthy game also but this one is seriously causing me to reconsider it. They are not answering the tickets, Banning with no reply's or recourse. and as you said for what the big spenders lost it isn't fair to them either
I would like to think you are wrong about companies not monitoring their forums but you are sadly likely correct. One thing I know is that while the customer is NOT always right you need to understand their perspective and sell them on why they aren't. If a company doesn't clearly understand what its customers value it is doomed. Far to often companies think they know what the customer values and never bother to ask them.
Based on the current state of this game if I ran this company I would task a team to read the forums and tickets and compile a customer survey to EVERY current customer. I would digest it and then publish a specific action plan even if some of the actions were nothing. At least you acknowledge you read and researched the issue.
This game is awesome. I really do enjoy it and I want it to succeed. I want myself and many others to financially support it. In order for that to be true the pricing model and game need some work.
Personally I know know MOST MMO's never even look at their forums unless they have a tech problem posting and then only once a week to see if anything is serious.
That isn't true. Not in the least! Go play EVE online. Check out their suggestions form. That's a game where the devs listen to their players. Hell players even vote players into a council and the devs fly the council over to there for them to discuss the game. They have a big patch every six months crammed with stuff the players have been asking for. Look up EVE online character creator on youtube. That alone was something implemented because of something players were asking for (Walking in station, which is still a work in progress).
Even with Cryptic's first baby, City of Heroes, I saw tons of developer posts in the forums (both before and after Cryptic left).
Even with Cryptic's first baby, City of Heroes, I saw tons of developer posts in the forums (both before and after Cryptic left).
They used to do it here as well, until they couldn't be bothered due to the multitude of rude and absolutely inappropriate responses to many of their posts.
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mdap90Member, Neverwinter Beta Users, Neverwinter Guardian UsersPosts: 6Arc User
I don't need additional bags or mounts and I'm currently gathering Zen for additional character slot and its going smoothly (I should have cleric by the end of the week).
I do however agree on waiting for party part it sometimes take too long (especially when AD event is going).
Also it wouldn't hurt to have 4-8 slot account wide bank without buying anything (it would be safer to put things you want for your alt there rather than using mail)
$40 for an account wide mount is a very good deal. Highly recommend getting one to anybody.
For the bags I guess the feedback is right. This is one of the most complained about things I've seen over and over again and maybe they should start putting in some 6-8 slot bags in. Professions is one solution but for this game it might work better as a drop. Maybe something you get during dungeon delves in the chest? 6 or 8 slot probably wouldn't really dent their bag sales or hurt the game since the bags are what, 12 and 24? People will still buy those but won't feel as forced to.
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bushy808Member, Neverwinter Beta UsersPosts: 0Arc User
edited May 2013
The most troubling part about this post, and a point not many people have focused on. Is the ZEN value you get in the founder's packs...is trash. You are NOT getting your money's worth. At all, for any reason. The HUGE aspect that PWI and NWOnline gloss over, and the players don't pay attention to either. Is that w/ the eploits of the Auction House, and no real reprecussions to those who did it, and countless other exploits...Only PROVE that PWI does not give you your values worth in the ZEN you buy. YOu have purchased something at a real dollar/euro value, when it has an INGAME equivalent that is DIRECTLY effected by the explioitatoin. You may get 600k AD in your founders pack, but right now, thats worth about $.75 cents. YOu have been legally wronged. But we signed a form saying we can't do anything legally to object against a product with a 'projected value' of $700, as said by PWI, when i reality, its actually mroe like $75 dollars. New race and a mount, and the rest of that pack is trash. except the bag. Everythign else is taking up bag space and won't be used by the time you reach lvl 10.
You are essencialy purchasing your 'support' for the game. but can you really, in good concience, support an entity that IMEDIATELY responds to anythign that hurts its players dependance on the ZEN shop. but freely lets 80% of the exploiters, and their exploited goods, stay in the game....
I write this because I love this product. I really do like what NWO has, and they have set a benchmark for all other MMOS...the foundry. Giving the player the power to create MMO content w/ out being some computer DEV who works for them. Its a POWERFUL tool, and changes the MMO landscape to those who have experienced itt. Its one of those things we will expect to see in other MMOs in order to keep up with the 'standards'. Its PWI's pricing model that looms over the devs of NWO, forcing them to create content for a game that even the devs know deep down, the players are being gouged for.
but in the end, its a business. And they are offering you a FREE product. If everyone used only the free content, and nothing else. It would show them that the playerbase does not find their extra purchasable content to be worth its set value....sorry.
Que up for a dungeon then go upstairs make a cup coffee, watch one of your 1/2 hour sitcoms recorded on your DVR, use the restroom and go back down stairs maybe if you are lucky in another 15min you will be in a group.
How do you manage to do that? If I go afk for more than 15 minutes the game automatically disconnects me.
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bushy808Member, Neverwinter Beta UsersPosts: 0Arc User
$40 for an account wide mount is a very good deal. Highly recommend getting one to anybody.
I have played a LOT of FTP and PayTP games. No other game, that I have EVERY played, as offered somethign as simple as a player's mount, account wide or not, for $40. That is an INCREDIBLY gouged price.
Most video games, that come w/ as much content as NWO has right at this moment (its in beta, regardless of them taking your money or not. The state of the software is beta, the ingame store may not be however) costs around $40-60 dollars. a $40 purchase for something you can use on all your toons is NOT a good deal. $20-25 is the going rate in 80% of STILL POPULAR free to play MMOS.
PWI is a price gouger, has been, ans always will be. And they won't change, because consumers still consume it. We have been trained as employees of the global economy to eat anything that we are told is worth MORE than what we are getting it at.
"OH OH OH A SALE! MUST HAVE NAOW!!
The only way to stop PWI from charging these prices is to tell them, as a consumer, that you won't purchase it. DO NOT CONSUME, and they will change their menu, because at the end of the day. They just want you to CONSUME. And if you consume their <font color="orange">HAMSTER</font>, they will keep cookin up <font color="orange">HAMSTER</font> for you to eat.
Its time tell them, "I like the franchise you purchased PWI. But im sorry, i won't buy it at the price your offering. Not worth it." Let them run it into the ground...or force them to keep getting credit card #'s by offering something worth us giving them the # to begin with.
$40 for an account wide mount is a very good deal. Highly recommend getting one to anybody.
For the bags I guess the feedback is right. This is one of the most complained about things I've seen over and over again and maybe they should start putting in some 6-8 slot bags in. Professions is one solution but for this game it might work better as a drop. Maybe something you get during dungeon delves in the chest? 6 or 8 slot probably wouldn't really dent their bag sales or hurt the game since the bags are what, 12 and 24? People will still buy those but won't feel as forced to.
40$ for anything IN game is not a very good deal. It just isn't. Maybe your parents are rich or something, but to someone that works and has bills to pay and food to put on a table, 40$ for a player mount is just unreasonable and unexceptionable.
When I played Tera, mounts were 10-15$ tops.
The cost of a nice lunch during my break at work vs more expensive than my phone bill.
I have played a LOT of FTP and PayTP games. No other game, that I have EVERY played, as offered somethign as simple as a player's mount, account wide or not, for $40. That is an INCREDIBLY gouged price.
Couple things. The $30 mounts are just as fast as the 40's, they're just less "special" skins.
Two, I've run into a number of f2p games where the mounts are at least that expensive. And aren't account wide. (Aeria's latest has a $30 mount, single character. And all the other mounts are in gamble boxes. $5 ones; Perfect World International is worse - a fully upgraded mount, at least back when I tried that game, ran upwards of $70. Again, single character.)
Personally, I bought a $5 account-wide mount. It's saved me 30g so far across six characters, and'll save more in the future. And I'm saving up zen gained in-game to get one of the tier 3 mounts, eventually. Since it's cheaper than buying the in-game Astral Diamond upgrade scrolls.
edit: just double-checked. Account-wide mounts in TERA were, and are ~$25.
Comments
...yeeeah /thread
You think that's crazy? Check out P.W.I. the flagship game of this crappy publisher. Cash shop is full of 40-50$ mounts.
MY advice to you would be to stay away from anything P.W.E. and Aeria. It's pretty sad too because I love D&D and see that this game can have no much potential. They should have followed the GW2 money grab format instead of the P.W one. The game would probably have much longer life with much happier playerbase.
Dps queues are just as long in WoW, but I've noticed some dungeons like Mad Dragon pop up almost instantly except you never get a balanced group for it. They are going to merge the servers so queue times will only improve once that happens.
Aside from that the cash shop has been criticized so many times and yet the devs still have not commented about it other then "thanks for your feedback" which is starting to sound like "thanks, but don't care".
EDIT: Yeah, even inventory slots are luxury, the current space is reasonable. Compare this to, say, C9, where you get 24 slots and THAT'S IT for the entire game, and expansions are cash shop only.
Play PvP against 5 people that have the p2w mounts then talk.
Even the respec token for $6 I don't see that as a luxury, IMHO.
1. there does need to be more account wide and less per char sales or have both available with account wide being 2x-4x the price of single char
2. pricing, While they claim 1000z = 10$ this can be quite misleading as AD are very easy to earn in game and those who "play" the zen market and AH can make a lot in a short time (this is NOT including exploits exploits are evil and should be reported)
3. dyes/fashion objects its a bad system but its the design so we must make the best of it. a lot of dyes/dyepacks are also sold in the auction house for a relatively ok price. as well as pets and non account mounts if you don't wish to use zen.
4. bags and bank space, also bad and it highly encourages bank alts, you can get a couple of bags via quests and the founders packs I believe come with a free account-wide bag. the profession bag saves us a LOT of bag space think about how much of your bags in wow were devoted to tradeskill stuff. I only hope they add a fashion tab and a mount tab like they have for crafting/companions
5. open beta is an excuse
6. do realize your comparing this game to a game that has been tweeked and perfected for more than 10 years also I think I can safely say...they don't make them like that any more. most the ftp games that are coming out are filled with bug have crappy graphics and no way to earn zen (equivelent) in game.
7. its free to PLAY no one ever claimed that its free to win.
in summery yes you make a few valid points but they are points many people have already made. If your not up to deal with the NEW method of trial and error people use to develop games these days.*sigh* give NWO 2-6 months to work out its kinks if it hasn't imploded try them out again. considering it is FTP you don't lose anything by going inactive. hopefully by then a lot of the trolls will move on to the next ftp game, there will be more customizability options and the economy will either be completely busted or stabilized.(I miss the days where games were released in a "working" state to but it seems to be a thing of the past)
I would like to think you are wrong about companies not monitoring their forums but you are sadly likely correct. One thing I know is that while the customer is NOT always right you need to understand their perspective and sell them on why they aren't. If a company doesn't clearly understand what its customers value it is doomed. Far to often companies think they know what the customer values and never bother to ask them.
Based on the current state of this game if I ran this company I would task a team to read the forums and tickets and compile a customer survey to EVERY current customer. I would digest it and then publish a specific action plan even if some of the actions were nothing. At least you acknowledge you read and researched the issue.
This game is awesome. I really do enjoy it and I want it to succeed. I want myself and many others to financially support it. In order for that to be true the pricing model and game need some work.
That isn't true. Not in the least! Go play EVE online. Check out their suggestions form. That's a game where the devs listen to their players. Hell players even vote players into a council and the devs fly the council over to there for them to discuss the game. They have a big patch every six months crammed with stuff the players have been asking for. Look up EVE online character creator on youtube. That alone was something implemented because of something players were asking for (Walking in station, which is still a work in progress).
Even with Cryptic's first baby, City of Heroes, I saw tons of developer posts in the forums (both before and after Cryptic left).
They used to do it here as well, until they couldn't be bothered due to the multitude of rude and absolutely inappropriate responses to many of their posts.
This is more of a I hope they fix the game than I am leaving / quit.
Why don't you try and add some constructive comments instead of shaking your rattle and saying Bye Bye. lol.. not that I really care.
Does that make your goodbye thread more important that some other kids?
I do however agree on waiting for party part it sometimes take too long (especially when AD event is going).
Also it wouldn't hurt to have 4-8 slot account wide bank without buying anything (it would be safer to put things you want for your alt there rather than using mail)
For the bags I guess the feedback is right. This is one of the most complained about things I've seen over and over again and maybe they should start putting in some 6-8 slot bags in. Professions is one solution but for this game it might work better as a drop. Maybe something you get during dungeon delves in the chest? 6 or 8 slot probably wouldn't really dent their bag sales or hurt the game since the bags are what, 12 and 24? People will still buy those but won't feel as forced to.
You are essencialy purchasing your 'support' for the game. but can you really, in good concience, support an entity that IMEDIATELY responds to anythign that hurts its players dependance on the ZEN shop. but freely lets 80% of the exploiters, and their exploited goods, stay in the game....
I write this because I love this product. I really do like what NWO has, and they have set a benchmark for all other MMOS...the foundry. Giving the player the power to create MMO content w/ out being some computer DEV who works for them. Its a POWERFUL tool, and changes the MMO landscape to those who have experienced itt. Its one of those things we will expect to see in other MMOs in order to keep up with the 'standards'. Its PWI's pricing model that looms over the devs of NWO, forcing them to create content for a game that even the devs know deep down, the players are being gouged for.
but in the end, its a business. And they are offering you a FREE product. If everyone used only the free content, and nothing else. It would show them that the playerbase does not find their extra purchasable content to be worth its set value....sorry.
How do you manage to do that? If I go afk for more than 15 minutes the game automatically disconnects me.
I have played a LOT of FTP and PayTP games. No other game, that I have EVERY played, as offered somethign as simple as a player's mount, account wide or not, for $40. That is an INCREDIBLY gouged price.
Most video games, that come w/ as much content as NWO has right at this moment (its in beta, regardless of them taking your money or not. The state of the software is beta, the ingame store may not be however) costs around $40-60 dollars. a $40 purchase for something you can use on all your toons is NOT a good deal. $20-25 is the going rate in 80% of STILL POPULAR free to play MMOS.
PWI is a price gouger, has been, ans always will be. And they won't change, because consumers still consume it. We have been trained as employees of the global economy to eat anything that we are told is worth MORE than what we are getting it at.
"OH OH OH A SALE! MUST HAVE NAOW!!
The only way to stop PWI from charging these prices is to tell them, as a consumer, that you won't purchase it. DO NOT CONSUME, and they will change their menu, because at the end of the day. They just want you to CONSUME. And if you consume their <font color="orange">HAMSTER</font>, they will keep cookin up <font color="orange">HAMSTER</font> for you to eat.
Its time tell them, "I like the franchise you purchased PWI. But im sorry, i won't buy it at the price your offering. Not worth it." Let them run it into the ground...or force them to keep getting credit card #'s by offering something worth us giving them the # to begin with.
40$ for anything IN game is not a very good deal. It just isn't. Maybe your parents are rich or something, but to someone that works and has bills to pay and food to put on a table, 40$ for a player mount is just unreasonable and unexceptionable.
When I played Tera, mounts were 10-15$ tops.
The cost of a nice lunch during my break at work vs more expensive than my phone bill.
Couple things. The $30 mounts are just as fast as the 40's, they're just less "special" skins.
Two, I've run into a number of f2p games where the mounts are at least that expensive. And aren't account wide. (Aeria's latest has a $30 mount, single character. And all the other mounts are in gamble boxes. $5 ones; Perfect World International is worse - a fully upgraded mount, at least back when I tried that game, ran upwards of $70. Again, single character.)
Personally, I bought a $5 account-wide mount. It's saved me 30g so far across six characters, and'll save more in the future. And I'm saving up zen gained in-game to get one of the tier 3 mounts, eventually. Since it's cheaper than buying the in-game Astral Diamond upgrade scrolls.
edit: just double-checked. Account-wide mounts in TERA were, and are ~$25.
I sympathize with some of your points but this one is entirely wrong. Exchange rates are the lowest it has ever been.