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Game is in beta - cash shop is a beta test
lollie
Member, Neverwinter Beta Users Posts: 0 Arc User
Hearing a lot of people say "game is in beta" then going on to say how all the bugs/lag/server outages are therefore ok.
There is a cash shop in this game, it's not beta.
Unless they're saying we're beta testing the cash shop, and upon actual game release they will refund all the money we've spent while testing...this I can get behind.
Shouldn't this be so then if game is in beta? Cash shop must also be in beta, we must be beta testing the cash shop as well, so we will expect a full refund of the money we've spent beta testing these things once game goes live.
Admin Clarification from Dezstravus
Neverwinter is currently in Open Beta. During Open Beta you have the opportunity to pick up items from the cash shop that will persist through Open Beta and Launch. These are permanent purchases that you get to keep (aside from items that are consumed through use, of course). They are not removed from your account, nor are the purchases refunded.
We always welcome feedback regarding how the game should function during Alpha/Closed Beta/Open Beta/Launch, so please continue to share your feedback! However, please make sure this feedback is clearly posted as feedback, to ensure that other users who read your comments are given accurate information regarding the current functionality. Thank you!
There is a cash shop in this game, it's not beta.
Unless they're saying we're beta testing the cash shop, and upon actual game release they will refund all the money we've spent while testing...this I can get behind.
Shouldn't this be so then if game is in beta? Cash shop must also be in beta, we must be beta testing the cash shop as well, so we will expect a full refund of the money we've spent beta testing these things once game goes live.
Admin Clarification from Dezstravus
Neverwinter is currently in Open Beta. During Open Beta you have the opportunity to pick up items from the cash shop that will persist through Open Beta and Launch. These are permanent purchases that you get to keep (aside from items that are consumed through use, of course). They are not removed from your account, nor are the purchases refunded.
We always welcome feedback regarding how the game should function during Alpha/Closed Beta/Open Beta/Launch, so please continue to share your feedback! However, please make sure this feedback is clearly posted as feedback, to ensure that other users who read your comments are given accurate information regarding the current functionality. Thank you!
Post edited by lollie on
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Go tell that to every kickstarter in existence. Get on with the times.
This is an open beta. Start treating it like one.
I would think this as well. But if we're going to hear the game is in beta test excuse then those same people should expect and support our money being returned once game actually does go live.
Not necessarily true. Many companies want to test their cash shop in beta to see if it is functioning properly. In that case, refunds are usually given at the end of beta.
Neverwinter is in Open Beta, and will not be resetting again. Cash shop items will not be reset, nor will there be any refunds.
PWE is a billion dollar company, and requires no charity or kickstarter funds.
If this is the case then the server instability should not be occurring, either that or they need to remove the cash shop.
The server is performing worse and worse, and is making it difficult to play. The expected service is no longer being provided.
Just because they require no kickstarter or charity doesn't mean they can't use it. Kickstarter greatly reduces the risk of spending more than what a game can make in profit, by locking them in before production. Any company can benefit from that.
This is an open beta. Start treating it like one.
Which explains why the game is F2P. When you pay for something in the cash shop, you are doing just that, paying for the item, not the service. If the item is any less than advertised, then you have a reason to complain about it.
This is going to be trite, but you sound like an online game virgin. All games played online have server instability to differing degrees. MMO's have it the worst because they are the most complicated.
Expecting 100% uptime is naive at best and delusional at worst.
Well going by this response looks like it's time to cut my losses. This is obviously not a good game company.
We always welcome feedback regarding how the game should function during Alpha/Closed Beta/Open Beta/Launch, so please continue to share your feedback! However, please make sure this feedback is clearly posted as feedback, to ensure that other users who read your comments are given accurate information regarding the current functionality.
(editing thread title slightly to reduce potential confusion - thanks in advance for understanding!)
Thank you!
Your assumptions and expectations do not define whether a company is good or not.
My experiences do however.
Funny how experiences are subjective. I've had an entirely enjoyable experience with Neverwinter, despite the fact that this is Perfect World Entertainment. I believe it was entirely worth the $60 I paid for my Founder's. Since my experience has been good, that defines what a good job Cryptic and Perfect World Entertainment has done, right? (Hint: It doesn't. PWE sucks.)
That said, the entire "definition" of "beta" which people are "arguing" over regarding whether or not the game is legitimately in beta is rather vague and can be drastically different from source to source. The closest I have officially found supporting the idea that Neverwinter is no longer in beta is that a beta is the stage before commercial release - and the definition of "commercial release" is pretty vague and undefined. Technically speaking, the Founder's packs were commercial...
Realistically speaking, this is truly a beta - it is the second stage where the product and/or service is released to a group of subjects that would otherwise be consumers. Regardless of the fact that we are simultaneously consumers, under development definitions, we are in beta. A commercial beta, but nonetheless.
Open beta is called "open" because it is now "open" to the public. The Z-Store beta period and test phase has completed so the Z-Store is no longer in beta. It is the real deal. As for the rest of the game, meaning items used in-game themselves or the services of hosting the game and the client application - well, those are still in beta testing phase. There will be glitches and bugs and hiccups.
As for the Z-Store itself: it functions reliably as intended. Items are displayed and available for purchase, and on purchase are delivered to you in world. Full stop. As for any item bugs, that's a separate "component" of the whole.
Furthermore, if you have made a purchase in the Z-Store and it is not delivered - surely Cryptic Support will make it right by either force-delivering (for lack of a better description) or refunding your purchase in that regard. if it was an account service (such as a respec or extra character slots, etc) - then it will be fixed.
I understand the OP was frustrated, angry, miffed, choose your description. But like drinking and driving, it sometimes is best to withhold forum posts until you "sober up" a bit. Hell, I'm guilty of this infraction myself!
Let's just tone-down the self-entitlement demands a notch, okay?
I believe, before long, this is how the majority of , if not all, open betas will function, and the definition of beta will change out of necessity for those clinging to the old definition of the word, as no payment option betas eventually become extinct.
Um, I hate to break it to ya, but things change. Really. Sorry to burst your bubble. Like it or not, what PWE is doing here is not unique. An example of another game which does the exact same thing is Path of Exile. Officially in open beta, but everything is live & permanent, including the cash shop. I'm sure others can name mote titles.
Oh and, when you say "the term has a diffrent [sic] well defined meaning", you are patently wrong, regardless of whether you are referring to 'release' or 'open beta'. Both of these terms have meanings in today's world that are most certainly not, or no longer, set in stone. Fact, please don't even try to debate this lest you make yourself look like a fool.
Been alpha,closed and open beta testing for over twenty years now.I for one am happy to contribute early to the development of games that I would like to see succeed.
Most recently I've invested to alpha Kenshi,beta Path of Exile,Mechwarrior online and feel it's all been money well spent.
I usually do leave the games not long after open beta begins and the entitled F2P crowd show up.It really makes me wish some of the developers would consider subscription models again.
It may happen with NW too.
In my book, no more wipes and an opened Cash Shop, means the game is not in Beta anymore, no matter what the game company pretends. I would rather say it was released in an unfinished state in order to allow the company to get the money to finish it.
It's happening more and more in the gaming industry these days.
(We are still waiting to see any improvements or changes beign implemented. More empty promises from PWI?)
You can take it for what it is and be annoyed by it. Or you can simply enjoy the fact that we get to play it at all. I'm sure there are many that see the bumps in the road as minor as long as they don't have to wait for the game to be officially "compete" to play it. Either way its a personal choice.
If you don't want to play a 'beta' don't. But don't sit there and complain that it's not a beta because you just end up looking like a doofus.
Just lol bro Open beta's have had a very specific meaning for the better part of 15 years nothings changeing except one outlier company fudgeing what it means. When companies like Sony,Blizzard,EA, Microsoft, etc etc.. start doing the same then I'll go along with it. Hate to break it to you bro, but your wrong. This would be like a company coming along and trying to reinvent the wheel except they make it round again and call it Vulcanizing. The only thing not set in stone here is the younger crowd not understanding that there has been a long standing tradition as to what a Open Beta actualy is educated yourself before posting take a few mins step up your google fu then get back to me.
This is an open beta. Start treating it like one.
Taking money for simple respecs during their socalled "beta" is a scandal. Scam!
Personally I was waiting for the game to be released live before starting, because I didn't want to play in the beta and lose my character. I was never aware that they wouldn't wipe it. But I also wanted to be on even footing with the other players- start at about the same time. Now I feel like I've wasted my time. :O
Beta is just excuse for bugs and missing content and features.
Stop being tools who think mmo open beta that lasts longer then 3 days is actual beta.