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Outbid on AH - Lost 122k Astral Diamonds
jforjerk
Member, Neverwinter Beta Users, Neverwinter Hero Users, Silverstars Posts: 55
Well, yeah. I bid on an item for 122k Astral Diamonds, and probably right before the auction ending I got outbid. I've got the mail saying "you were outbid", but there's no AD in it.
Where are my diamonds and how do I get them back?
Where are my diamonds and how do I get them back?
Post edited by jforjerk on
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The really odd thing is that sometimes the AD are attached and other times they aren't.
They need to post something. Are we going to get the AD back that is lost or just forget about a return?
I didn't have 3mil AD to spend for buyout, but I could bid 122k.
price: 414 AD per zen x17
gained: 10 zen
lost: 7038 AD
Ouch, Guess I'll stay away from the Zen/AD transfers also.
Any Dev's read this yet? :rolleyes:
My bet on this is that turned up under Astral Diamond Exchange -> Listings tab. If you try to buy zen for a price noones selling for, then it become a listing as a "I'd like to buy X zen for Y diamonds each".
Can you see if it is there?
Basically, what's occurring when you are outbid on an item, purchase an item, or even sell an item is a Mail System bug and not a bug with the Auction House (I assume). More or less, your mail/letters are being cloned and read initially, by you. This is why they contain nothing, they're doubles.
To further explain, here's an example;
I just purchased two level 26 hats from the Auction House (as a test). One was a flat Buyout and the other was a Bid that I had won. The problem is that when I went to the mail box I noticed that even though I had two pieces of mail, each stating that I had purchased both items, neither of the items were actually being provided in either mail as an attachment.
Now, here is where it gets interesting, and here is also how I found out the mail is being cloned; If you were to say, SELL an item on the market, or even select an older piece of mail and delete it, you'll notice immediately that ALL of your hidden mail will suddenly appear. The mail that shows up might be a double of what you already have in your inbox (such as a reimbursement for being outbid), but this is your 'true' mail and it SHOULD have the proper attachments.
The key to this trick is that you HAVE to delete a piece of mail in order to see all of your actual mail, and not just the clone mail. It should also be noted that you SHOULD NOT delete the clone mail that is supposed to have your attachments before collecting them or the attachments WILL BE LOST! This is also why it's so annoying, as you have to wait for a sale or personal mail from another player that you can use as deletion fodder.
[Example; If you have a piece of mail that says "Outbid on Item Abc123", but the reimbursement you should have is not attached, then do NOT delete that clone mail until you receive it from the true mail that is being hidden.]
Although I have no direct evidence that it's actually the Mail System that's bugging up instead of the Auction House, I have been testing this for the past hour with the same results every single time.
I hope this helps.
EDIT: It turns out that my Bug Report window is locking up for an unknown reason, so if someone wants to submit a Bug Report or Ticket with this information for the Devs to review, please feel free to do so! I'd rather have this information submitted by someone else than wait and hope that the Devs come across this thread and my post.
This is amazing feedback that the devs actually can do something with.
My hat off to you sir.
My pleasure.
That's a helluva lot of bugs since the 25th. If it reset at that day, that is.
I think it did reset on public OBT launch day, ****... lol!
I should clarify one thing, I never received ANY email at all. Nothing!
Ah, you're right! False alarm here. And the mail bug has been found out too! no Astral Diamonds seem to be lost due to system overload or whatever then, they just have to fix the mail bug!
****! I noticed that when I deleted mail a bunch of mail appeared and doubled up. But I never put two and two together. I've lost quite a bit of AD's thanks to this ridiculous bug.
A real shame Cryptic took such an apathetic approach to CBT and let stuff like this through.
Thank you so much for this.
The Dire Crow - Tiefling TR
Alice L'ddell - Human GF
Ludovique - Tiefling DC
Gone are 2 blues and 450k AD
They need to close the AH until this is fixed, as I have yet to hear of one person that got any AD back from Cryptic ....
Did receive an email 4 days later stating I needed to file a bug report and not a support ticket >.> Form letter.
They can't do that internally lol? What a farce