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Be warned! Transferring items through mail. Needs dev attention!
hipolipolopigus
Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 0 Arc User
I'd put this in bug reports, but this is semi-serious to the point where the larger community should be aware of it. Prepare for a long story, I'll TLDR it afterwards.
I decided to delete my GWF today. I don't play her any more and GWFs are massively underpowered anyway. I decide to transfer everything useful that I can; profession items from the Nightmare Lockboxes (Including a blue-rank Mercenary), a stack of the lockboxes, dyes bought from the bar trader, profession kits. I see that the best way to transfer the items is through the mail, with my own handle so that the items are available to all characters. Awesome! I check to make sure it works and, sure enough, it does.
After posting the items, I delete my GWF. This was a bad idea. I log into my CW and notice that the mail icon isn't flashing. Odd. I click it and, sure enough, no mail. Balls. The mail was deleted because the sender was, irrespective of the fact that it was delivered. Right now, I'm mildly mortified. It's just a game, sure, but the value of those items may as well have been real. I don't expect anything to be done about this - PWE still haven't gotten back to me about my missing 1.3m Astral Diamonds.
TLDR; Don't send yourself items with your handle then delete the sender.
Update; Well, in a strange turn of events, the items showed up. Sort of. Have a look;
I was about to record a video of the issue with a disposable character when I noticed that her mail icon was flashing. Sure enough, the items and Astral Diamonds are available to one character but not another.
Semi-Final update; Oh god, I derped so hard. They're on different shards. Regardless, the Astral Diamonds are still missing from my Exchange Balance. When it says "all of your characters", it should be all of your characters.
I decided to delete my GWF today. I don't play her any more and GWFs are massively underpowered anyway. I decide to transfer everything useful that I can; profession items from the Nightmare Lockboxes (Including a blue-rank Mercenary), a stack of the lockboxes, dyes bought from the bar trader, profession kits. I see that the best way to transfer the items is through the mail, with my own handle so that the items are available to all characters. Awesome! I check to make sure it works and, sure enough, it does.
After posting the items, I delete my GWF. This was a bad idea. I log into my CW and notice that the mail icon isn't flashing. Odd. I click it and, sure enough, no mail. Balls. The mail was deleted because the sender was, irrespective of the fact that it was delivered. Right now, I'm mildly mortified. It's just a game, sure, but the value of those items may as well have been real. I don't expect anything to be done about this - PWE still haven't gotten back to me about my missing 1.3m Astral Diamonds.
TLDR; Don't send yourself items with your handle then delete the sender.
Update; Well, in a strange turn of events, the items showed up. Sort of. Have a look;
Click to Zoom!
I was about to record a video of the issue with a disposable character when I noticed that her mail icon was flashing. Sure enough, the items and Astral Diamonds are available to one character but not another.
Semi-Final update; Oh god, I derped so hard. They're on different shards. Regardless, the Astral Diamonds are still missing from my Exchange Balance. When it says "all of your characters", it should be all of your characters.
[SIGPIC][/SIGPIC]
Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
Post edited by hipolipolopigus on
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I decided to delete my GWF today. I don't play her any more and GWFs are massively underpowered anyway. I decide to transfer everything useful that I can; profession items from the Nightmare Lockboxes (Including a blue-rank Mercenary), a stack of the lockboxes, dyes bought from the bar trader, profession kits. I see that the best way to transfer the items is through the mail, with my own handle so that the items are available to all characters. Awesome! I check to make sure it works and, sure enough, it does.
After posting the items, I delete my GWF. This was a bad idea. I log into my CW and notice that the mail icon isn't flashing. Odd. I click it and, sure enough, no mail. Balls. The mail was deleted because the sender was, irrespective of the fact that it was delivered. Right now, I'm mildly mortified. It's just a game, sure, but the value of those items may as well have been real. I don't expect anything to be done about this - PWE still haven't gotten back to me about my missing 1.3m AD.
TLDR; Don't send yourself items with your handle then delete the sender.
Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
I agree people should be aware of this.
You, my friend, just got two threads for the price of one.
I agree people should be aware of this.
You, my friend, just got two threads for the price of one.
Sorry to hear but thanks for the warning.
Just doing what must be done to keep others from making the same mistake.
Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
But I'm sure you've gained respect from more than just me for managing to write a thread to warn players of problems rather than rant and rave about the event.
Kudos. I know full well that took no small amount of will power and self restraint!
Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
I was about to record a video of the issue with a disposable character when I noticed that her mail icon was flashing. Sure enough, the items and Astral Diamonds are available to one character but not another.
Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
Want to know why Neverwinter is so laggy? Check out the "Latency" section in this thread.
edit: found it via search... still find it increasingly <font color="orange">HAMSTER</font> that i can give another account my gold and astrals but not send it to another char of my own -.- so basicly you got more "rights" when you make 2 accounts then buying extra char slots. you are in other words directly punished for wanting to pay perfect world money for their product... thats just increasingly stupid
Watch when deleting old emails too, items won't show up sometimes and you can very easily think you are removing old emails but instead destroying items.
A warning, or inability to delete mail with attachments would be very nice option
Next time get your items before deleting something.
. . . . . Which does remind me... I need to go make a character on my second account, which I had been forgetting to do!
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
I suggest taking out the mail icon on the interface and just have a warning icon pop up when you have mail. That way you can go and check it at the NPC. Or take out the delete part and delete only at the NPC.
. . . . . Please don't remove the mail icon though, I use it a lot. I get mail from users that run my missions, I don't want to have to run back to PE just to send them a reply with advice or what-not. I use the mail for communication too, not just sending items.
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
Yes, I do like this suggestion better. Make it so mail with items can't be deleted.
I just copy -paste my old one and remove that part. I ended up rewriting some poorly written parts aswell.
at the bottom under the line i have follow up questions to what zebular answerd to me.))
i will alsow post this under the bug forum. but i think tis apropriate a topic like this is listed under both forums
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Im not getting any replys from GM's at all. I've made alot of gm requests since i started playing a week ago. which btw is realy bad that they havent gotten back not even once.
ATM if you get anything from the auction house, even when loosing bids. you get 2 mails i guess. one with the said item and one duplicate unecissary mail that says the same thing but dosnt enlist the item attachment.
atm if you delete that "unecissary mail" you - without a warning- lose the real "important mail" with the item.
i recon i lost about 200,000-400,000 AD and varius epics and other random stuff that i won on bidding
i've gotten AD from real life money.
So your current bug which makes duplicate on the mails, and theres no warning text before deleting em.
is simuluar to a scam.
do something about it.
And alsow the apropriate people should compensate us for this. or even better; return the lost items.
but it wouldnt surprise me if you dont run logs on theese kind of stuff.
The only important thing is we spend IRL money on lockboxes, right?
/Ugla
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zebular
you realy closed the thread since i worded it like "i demand compensation" ? o.O i didnt mean YOU should compensate. i meant we should be compensated by neverwinters responible people to do so in a situation like this. If you think i was in the wrong place to do a post like that.
then be clearer on where u want us to post. and what kind of isse this is? its a bug? and u dont hotfix this? wtf?
u created a great game, dont throw it away on stupid things like this.
what do you mean by "You will need to continue communicating with Support" where is the suport? do u mean the gm's`ive created several topics over the lapse of one week. and they have responded to zero of them. and noone else seams to get response from gms aswell as far as i know.
and alsow what do u mean by: "Reply to the tickets if you don't agree with what they say or they misunderstand you"
What tickets? i didnt mention i had any tickets or conversations with anybody nor did i say anything about agreeing or missunderstanding anybody?
Common sense is hard?
Just poor design. They should display first time you delete email a tutorial explaining you must go to mailbox - hell even make it a quest from knoxx dude
i deleted mails without items. thats all. common sense?
Honestly, that's just.. yeah.
This is an immediate dismissal without more than a cursory glance. I'm not sure if they spent under a minute looking at my ticket or if it was an automated response. I used the in-game bug report feature later, but (as of this moment when I look at the page) it is not listed. Unsure if this is because it requires some approval to show, or if it only displays after it has been resolved.
solution toi bug? not realy. solution would be for them to hotfix this instantly. its a realy realy bad problem
i will create a new topic post with my topic and content. thats what i wanted. dont get why you moved my post to someone elses
. . . . . My apologies and thanks!
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]
it does no good eh?
maybe you wana keep the game as it is atm i guess, so people loose their purchases which come from real life money from the begining. so they have to repurchase stuff.
You're making sure "bad" feedback will be shown as little as possible. thats what you are doing.
my post wasnt meant for this thread, its a uniqueue post and question i want to be followd and handed in a personal manner.
Bunching everyting up in one single thread, does what exactly?
[ Support Center • Rules & Policies and Guidelines • ARC ToS • Guild Recruitment Guidelines | FR DM Since 1993 ]