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Forums > Home› Neverwinter Discussion › Bug Reports (PC)
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Launcher issues - Read the first post for solutions

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    jero500jero500 Member, Neverwinter Beta Users Posts: 9 Arc User
    edited April 2013
    Getting a http error 403 page now in the launcher after entering my login info.
    We are supposed to use the e-mail address as username right?

    EDIT: sorry for the double post, didn't see that my first attempt at posting worked after all ><
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    dynaisdynais Member Posts: 1 Arc User
    edited April 2013
    This seems to be an issue with Cryptic/PW.
    STO has the exact same problem every patch day. The launcher doesnt work for a good 4 to 5 hours.

    Im starting to wonder what it is with their patching system that causes so many problems.
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    tietiebittietiebit Member Posts: 4 Arc User
    edited April 2013
    Heck yeah man! one in the sixth time ! after getting 5 auto update errors, thanks for the fast fix guys, couldn't have gotten this service anywhere else :P
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    olafr20041974olafr20041974 Member, Neverwinter Beta Users Posts: 21 Arc User
    edited April 2013
    39th try...
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    cmpinpointerrorcmpinpointerror Member, Moonstars, Neverwinter Beta Users, Cryptic Developers, Neverwinter Hero Users, Neverwinter Guardian Users, Neverwinter Founder's Pack Users Posts: 646
    edited April 2013
    For players who still cannot get in, we have a fix for you in a few minutes. Stay tuned.
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    chojinzerochojinzero Member Posts: 0 Arc User
    edited April 2013
    patchin right now :)
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    phl4shphl4sh Member Posts: 6 Arc User
    edited April 2013
    Client seems to launch okay - but when I but my details in, internet explorer launches and shows an error page 'the website declined to show this webpage' 'most likely cause, this website requires you to log in'

    :/
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    dontlookupdontlookup Member Posts: 2 Arc User
    edited April 2013
    out of the skillet and into the fire I feel bad for the guys trying to fix this they can't seem to catch a break.
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    aedania84aedania84 Member, Neverwinter Beta Users Posts: 17 Arc User
    edited April 2013
    I'm in :) It's working. Good job!
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    zindzind Member, Neverwinter Beta Users Posts: 0 Arc User
    edited April 2013
    Still broken. The launcher and account server must be the same thing. Bypassing the launcher gets you to a login screen, but it fails when trying to connect to the account server. I blame all the passionate fanboys for being so forgiving of failures like this, which keeps companies like Cryptic in business. ;p
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    flaskehalsflaskehals Member Posts: 3 Arc User
    edited April 2013
    I'm in!!!! :D
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    lejenawasmoczemlejenawasmoczem Member Posts: 11 Arc User
    edited April 2013
    rpg141 wrote: »
    SAME HERE. Fix it admin!!!


    same here. error cant connect. fuuuuuuuuuuuuuuuu
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    fhqwhgadshgnsdhfhqwhgadshgnsdh Member, Neverwinter Beta Users, Neverwinter Hero Users Posts: 1 Arc User
    edited April 2013
    thesquez wrote: »
    Hey guys, give it a try now.

    lemme know if ya'll still have issues...

    Yeppers ... see attached
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    charlieabc123charlieabc123 Member, Neverwinter Beta Users Posts: 0 Arc User
    edited April 2013
    "Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support."
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    rpg141rpg141 Member Posts: 26 Arc User
    edited April 2013
    Thank you! ( For now)
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    bodachprbodachpr Member Posts: 4 Arc User
    edited April 2013
    Working now. Loading on Cryptic screen.
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    kylstroudly28kylstroudly28 Member, Neverwinter Beta Users Posts: 9 Arc User
    edited April 2013
    cmpinpointerror wrote: »
    For those with an error after our launcher fix, we have a solution for you in just a few minutes.

    I'm hoping man
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    ochoyborokochoyborok Member Posts: 2 Arc User
    edited April 2013
    "The patch client got a message while it was in state with no response function" Whats going on ?
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    aidies1aidies1 Member Posts: 1 Arc User
    edited April 2013
    Same here HTTP 403 error, why is it "fixed" but not?
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    sparkleavsparkleav Member, Neverwinter Beta Users Posts: 22 Arc User
    edited April 2013
    Connection error - Twitter feed says there will be a fix for this in a few minutes.
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    adinosoulwoodadinosoulwood Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 82
    edited April 2013
    patching... 2 hours is not that bad at all.
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    maroogmaroog Member Posts: 0 Arc User
    edited April 2013
    im ****ing dissapointed >.< how long can take easy bug fix? and the countdawn >.< so sad phew pfe blah
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    silentiltmsilentiltm Member, Neverwinter Beta Users, Neverwinter Hero Users, Neverwinter Guardian Users Posts: 234 Bounty Hunter
    edited April 2013
    "Invalid username or password"

    Dafuq?!@!#@#!$@#
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    rpg141rpg141 Member Posts: 26 Arc User
    edited April 2013
    Admin said we will have our answer shortly. YAY
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    despicaridespicari Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 2 Arc User
    edited April 2013
    It now initially bring up the "please be patient. trying to connect attempt 1" screen, but after a moment it pulls up the launcher and lets you log in. I am now in game. It takes maybe 30 seconds to a minute to pull the launcher up.
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    gevauldingevauldin Member Posts: 25 Arc User
    edited April 2013
    yaay finaly got it to work, i can only imagine what the customer service inbox looks like right now, 4 questions sent just by me =P
    ...play through the pain...
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    lewi44lewi44 Member Posts: 6 Arc User
    edited April 2013
    thesquez wrote: »
    Hey guys, give it a try now.

    lemme know if ya'll still have issues...

    mine just comes up in the top left corner saying "Trying to update the launcher. Please be patient Tried connecting 1 time
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    sassiangelsassiangel Member, Neverwinter Beta Users Posts: 10
    edited April 2013
    fhqwhgadshgnsdh wrote: »
    Yeppers ... see attached
    same issue ...not fun =/
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    sparkleavsparkleav Member, Neverwinter Beta Users Posts: 22 Arc User
    edited April 2013
    Twitter -
    @NeverwinterGame: If you're seeing an issue with the Launcher updater, we'll have a workaround for you in just a sec!
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    mstrssihrmstrssihr Member, NW M9 Playtest Posts: 545 Arc User
    edited April 2013
    iz9sfs.jpg

    Lol assidentally closed the updater as I was making this screeny! Anyways, it seems to be working!
    - Major Peachy Bottom * Gutbuster's Brigade -

    "Last request - microtransactions for alllll old skins for zen/weapon appearance changes, 500 zen to make ur wep glow the color/enchant you want it... You will make more off that one item than any other zen item ever made." freshour

    "beckylunatic" Gateway AH should have column headers to sort by buyout, bid, end time, quantity, etc. These disappeared iirc with the module launch. It's obnoxious.
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